MGP Heathrow 

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Rated 1 out of 5 stars

1.5 hours waiting, rude responses and the driver had no idea what he is doing. After one hour, they asked me to go to level 5 to the pick up because they are 5 min away. Since then I waited anothe... See more

Rated 5 out of 5 stars

These guys have my repeat business for good, or at least the foreseeable future. They are decent value and have frequent early-bird discounts, they turn up when they say they will and manage the hand... See more

Rated 5 out of 5 stars

Drop off and pick up worked very well without delay and handover/collection took minimal time. Great service. Instructions to LHR short term car park for pick up on return from Terminal 3 Arrival... See more

Rated 1 out of 5 stars

Very unhappy! Please ignore previous good review! How ironic! Subsequently found my sat nav had been taken, no damage so clearly an inside job - absolutely no interest from the company - no apology... See more

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Rated 1 out of 5 stars

Poor service - long wait upon return to Heathrow Terminal 4

Wehn we got back to Hathrow Terminal 4 to collect our car, we rang the office (once we had our luggage) and they said the car would be with us in between 15 and 20 minutes. 40 minutes later (after my wife and 2 year old son) were waiting in the cold for 25 mintues, the car finally turned up. After emailing their head office to complain all I got back was an extract of their terms and conditions which state '5.5 We endeavour to deliver your vehicle back to you within 45 mins depending on traffic, weather conditions.' As far as I am concerned this i sunnacceptable, and negates the reason for paying a rpemium and using a meet and greet service. I would strongly reccommend not using this company.

January 14, 2015
Unprompted review
Rated 5 out of 5 stars

perfect every time

I have used MGP several times now and I wouldnt use anyone else.

Always on time, clear instructions, completely reliable.

December 7, 2014
Unprompted review
Rated 5 out of 5 stars

Worked a treat

Really happy with the service and price. Speeded up my travel time immensely too. I will definitely use them again.

November 24, 2014
Unprompted review
Rated 3 out of 5 stars

Okay- but read terms of business carefully

Service was fine, but I made the mistake of reading terms and conditions on the plane on the way back. Suggest you do the same before booking and decide if they seem reasonable.i definitely would not have booked if I had read them in advance.

November 18, 2014
Unprompted review
Rated 5 out of 5 stars

First Class Service

This was the first time we used MGP and we were very impressed with the service. No hanging around at the airport waiting for the car to be collected or returned. We have tried a number of other meet and greet services but this was the best

November 14, 2014
Unprompted review
Rated 5 out of 5 stars

Extremely reliable service

Initial booking using the website was straight forward and price being very competitive. Both the drop off and pickup of our car at Heathrow was done in a timely manner by the valet service and on both occasions a single call was made to the company which was picked up straight away. We have used this company on 3 separate occasions and they have been good value for money

November 13, 2014
Unprompted review
Rated 5 out of 5 stars

Very Efficient

All went very smoothly, we did wait a while for the car to be returned but I gather that was due to the volume of traffic.

November 10, 2014
Unprompted review
Rated 5 out of 5 stars

really great service

Dropping the car off couldn't have been easier. But the service really excelled when we were picked up. I had trouble with my phone overseas and came home 3 days early without being able to warn MPG. We managed to phone after landing and the car was delivered just 15 mins late. Brilliant, thank you.

November 2, 2014
Unprompted review
Rated 2 out of 5 stars

Why did I bother calling to change my arrival time?

I called 24 hours ahead of my arrival to inform you of my change in flight.
I was told that this would be taken account of. I rang on my arrival and had to wait more than 30 minutes as my car was in a position in the car park in anticipation of my arrival a day later!!! This was confirmed by the driver who eventually turned up with my car at T5.

October 27, 2014
Unprompted review
Rated 4 out of 5 stars

Great service at airport

Really good service for drop off and collection. Very good price too for Heathrow T5.

Call centre very poor as the staff member spoke very poor English and also didn't understand my query for the same reason.
If you can get round this I highly recommend.

October 26, 2014
Unprompted review

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