MGP Heathrow 

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Rated 1 out of 5 stars

1.5 hours waiting, rude responses and the driver had no idea what he is doing. After one hour, they asked me to go to level 5 to the pick up because they are 5 min away. Since then I waited anothe... See more

Rated 5 out of 5 stars

These guys have my repeat business for good, or at least the foreseeable future. They are decent value and have frequent early-bird discounts, they turn up when they say they will and manage the hand... See more

Rated 5 out of 5 stars

Drop off and pick up worked very well without delay and handover/collection took minimal time. Great service. Instructions to LHR short term car park for pick up on return from Terminal 3 Arrival... See more

Rated 1 out of 5 stars

Very unhappy! Please ignore previous good review! How ironic! Subsequently found my sat nav had been taken, no damage so clearly an inside job - absolutely no interest from the company - no apology... See more

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Rated 3 out of 5 stars

OK and good value

We had to wait both at arrival and departure for our car to arrive, but not long. The instructions for the drop off at T1 could have been much clearer.

June 24, 2014
Unprompted review
Rated 5 out of 5 stars

Absolutely first class service

I've used this company many times when travelling from Gatwick but this was my first experience from Heathrow T5 & they did not disappoint! There is no other option as far as I am concerned and the service is worth every penny. The drivers were there promptly for both drop off & return, taking all the stress out of travelling.

June 23, 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant, 1st class service.

Everything went as planned, without any hitch or waiting. No hassle, perfect directions & very efficient, competent & courteous service- with a smile! So much better than taxi or other park-and ride services.

June 23, 2014
Unprompted review
Rated 1 out of 5 stars

Found scratches on my car upon collection!

When I returned from holiday, the driver brought my car to me, however I noticed some scratches that were not there before I left. I contacted the company but came up with so many excuses and denied all responsibility.
I shall be getting legal advice.

June 17, 2014
Unprompted review
Rated 4 out of 5 stars

Great service from friendly staff

MGP Heathrow are always friendly and efficient in the transaction of collecting and delivering back your car. They offer good value and we use them every time we fly abroad!

June 17, 2014
Unprompted review
Rated 5 out of 5 stars

Exactly what it said on the tin!

Very professional and efficient service. Not the first time I have used MGP and certainly won't be the last. text messages sent on departure and arrival day to assist process run smoothly. My car was waiting for me. Excellent service

June 16, 2014
Unprompted review
Rated 5 out of 5 stars

Easy, Excellent Service

We found them to be very efficient, very easy to drop off and pick up we were very happy with the service provided and would happily recommend them

June 11, 2014
Unprompted review
Rated 3 out of 5 stars

Friendly drivers but.....

...I appreciate that you need to adjust seat/mirrors etc - but please have the courtesy to not play around with every single other setting and at least attempt to return car in teh position you picked it up in. Used twice in last 2 weeks and delivery time back has always taken longer than advised....

Car always returned in good condition apart from that!

June 9, 2014
Unprompted review
Rated 5 out of 5 stars

Hassle free valet service

This was the third time I've used MGP and each time they were present to pick up the car at the arranged time and drop it off upon my return. Much less hassle than using long-term airport parking and cheaper too.

I'd definitely use them again

June 4, 2014
Unprompted review
Rated 5 out of 5 stars

Tried others but will stick with MGP from now. Very courteous treatment from office and drivers..

Had a couple of horrific experiences with other meet and greet providers. Yes, I checked their feedback but the whole website and feedback was a scam. Only check out independent feedback websites (and be careful even there).
Now we will only use MPG in future (and their sister company at Gatwick). Their office is always polite and helpful. Drivers very efficient and courteous. Only hesitation was last time when the driver to pick up was not given the printed details of our car so I was wondering if we were handing over our keys to a stranger with the right jacket. However, apart from that I would thoroughly advise anyone to use MPG and avoid fly-by-night (pardon the pun) operators who threaten you and evaporate overnight only to re-apprear as a new company the next day.
PS. I am a genuine customer with no links!

June 2, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent

The service was awsome and on time there was no damage done to my car and I will use this service again.
Especially when you have young kids its the best!!!!

June 2, 2014
Unprompted review
Rated 4 out of 5 stars

Easy to use, convenient service with a smile

Booking and drop off of the car was simple and quick.
Only reservation was that time to deliver car back takes 15 minutes longer than it takes to walk from the baggage hall to the pick up point - not what you need at the end of a long journey. Suggest calling before collecting baggage or MGP should set off shortly after plane lands

May 29, 2014
Unprompted review
Rated 5 out of 5 stars

Great service.

Clear instructions provided. Timely arrival. On my return they answered my call using my name (nice touch) and were with me within 15 minutes (enough time for me to grab a coffee!). Thanks guys. I've already recommended you to colleagues, one of whom will be using you on Monday!

May 29, 2014
Unprompted review
Rated 5 out of 5 stars

Great service as usual.

I have used this service on several occasions, and it has always been excellent. They ring you while on your way to the airport and then text you on your return, which all adds to the service in my opinion.

May 28, 2014
Unprompted review

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