MGT-Commerce GmbH Reviews 

22
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Our experience with MGT Commerce was extremely poor. For roughly three years we faced recurring OOM, MySQL, cron/indexing, Nginx, PHP-FPM and Magento stability issues that were never permanently resol... See more

Rated 2 out of 5 stars

I recetly bought one extension from this company and at the time of installation, they decided to stop answering the emails. Even when they advertise 6 months of free support. They told that the exten... See more

Rated 1 out of 5 stars

We bought an extension for a magento module from this 'company' . The extension was bought for an .net domain and hasn't been used yet as the website has come out of development just now but now... See more

Rated 5 out of 5 stars

We have used the company for the last few years. Brilliant fast service, exceptionally knowledgable. Great support even outside of office hours. I felt compelled to leave this review after reading... See more

Company details

  1. Web Hosting Company
  2. Cloud Computing Service

Written by the company

MGT-Commerce helps Magento shops reach their full potential by providing Managed Cloud Hosting on top of Amazon Web Services. Founded in 2010 and based in Berlin, the company serves businesses all over the world with professional Single Server and Multi Server Hosting. Their high-end turnkey solution includes fully managed migration as well as all setups and configurations on AWS. MGT-Commerce's determined engineering team of Magento hosting experts delivers client-specific service using customised software. MGT-Commerce distinguishes itself through swift performance, thanks to the constant improvement of services through process optimisation and innovation, developing outstanding software to enable resource efficiency on the hosted Magento platforms. Every hosting stack includes Varnish Cache, Redis, Elasticsearch, and PHP-FPM, fine-tuned for Magento 2 and Adobe Commerce. Automated daily backups, proactive server monitoring, and security hardening protect online stores around the clock. As an Advanced Technology Partner in the AWS Partner Network, the company offers 24/7 support available to its clients. The infrastructure spans multiple AWS regions, giving merchants fast page loads for customers worldwide. From growing SMBs to high-traffic enterprise stores processing thousands of orders per day, MGT-Commerce scales hosting resources to match real demand. Over the years, MGT-Commerce has perfected its Managed Hosting services and adapted to the challenges of the market.


Contact info

2.1

Poor

TrustScore 2 out of 5

22 reviews

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2.1

All reviews

(22)

1 review in the last 12 months

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Rated 1 out of 5 stars

Our experience with MGT Commerce was Incredible bad

Our experience with MGT Commerce was extremely poor. For roughly three years we faced recurring OOM, MySQL, cron/indexing, Nginx, PHP-FPM and Magento stability issues that were never permanently resolved. During our later review we also found an AWS DLM setup associated with MGT that had generated 353 AMIs, while 712 EBS snapshots were present, contributing to substantial AWS costs that are still being financially audited. The situation became critical during a malware incident when we had to disable checkout because the problem could not be resolved in time. What we consider especially serious is that MGT themselves then deactivated access/support to a service that, according to our records, was still paid and contractually in force, precisely at the moment of greatest operational crisis. We were effectively left without usable support when we needed it most. After moving to another hosting provider, the outstanding infrastructure and application issues were stabilised within about 24 hours. We have preserved the technical evidence and are now reviewing all available legal remedies.

September 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great Company to Work For!

Great Company to Work For!

I’ve been with MGT Commerce for 1 Year and 5 Months now, and I have to say, it’s been an incredibly rewarding experience. From the supportive leadership to the great work culture, this company really stands out in the Web hosting indusrty.

What I love:

Work-Life Balance: The company truly values its employees’ well-being. Flexible work hours and the option to work remotely make it easy to maintain a healthy work-life balance.

Growth Opportunities: There are clear paths for career advancement, and the company encourages continuous learning and development through training programs, mentorship, Leadership.

Inclusive and Positive Culture: The team is diverse, collaborative, and supportive. It feels like a real community here.

Leadership: The management team is transparent, approachable, and truly listens to employees’ feedback. They’re committed to making improvements and investing in their people.

Benefits & Compensation: Competitive salaries and great wor Life balance MGT is a great place to work financially and personally.

Overall, I highly recommend MGT to anyone looking for a dynamic and supportive work environment. If you’re passionate about System adistation, AWS Web Hosting and this is a great place to build your career!

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

MGT-Commerce is the High Performance Managed Magento Hosting Platform

If you want super-fast Magento Hosting, then mgt-commerce.com is the best option for managed Magento hosting. Thanks to the MGT-Commerce high performance stacks and make use of AWS cloud platform correctly. This makes your Magento eCommerce websites faster than ever. I personally saw the Magento eCommerce websites of MGT-Commerce customers. They are growing rapidly due to high performance stacks and advance security features. The MGT-Commerce is using the advanced features of AWS services and high performance stacks like Varnish, Redis, RDS, WAF, CDN, Load Balancer, Managed DNS and Auto Scaling this makes Magento eCommerce websites super-fast and working so smoothly. The greatest thing about MGT-Commerce is their technical support team is second to none and available for 24x7 to resolve your issues and answer your queries. If you want to see these benefits by your own eyes, then feel free to test out MGT-Commerce Managed Magento Hosting platform. I guarantee after seeing the performance benefits and advanced security features you will move all your Magento eCommerce websites to MGT-Commerce platform.

April 3, 2021
Unprompted review
Rated 1 out of 5 stars

Not good at all

Not good. Site was constantly going down. Only answer was some attack when they should have block that attack as security is included.

April 1, 2021
Unprompted review
MGT-Commerce GmbH logo

Reply from MGT-Commerce GmbH

Hello John,

we would please ask you to stay in our ticket system to work on a solution.

Our support tells customers the status and what we are doing to help you. Depending on the problem, it can take a bit to get things done.

It´s like you crashed your car. Even with insurance, it takes a while to get it repaired.

Complaining about a third-party platform will not help make it better or change the answer that something is broken, and we must find out how to get it fixed.

Security is besides high performance the most important part of our service.

We had never left a customer alone and always found a solution. Like everyone, we are also not happy about the wrong people on the web who are putting full creativity in finding new ways to create security issues and damaging business.

Because the security topic is very complex, it depends on how the attack is made until it is fixed. Our support reacts within 15 minutes and starts working on it, which is the only option to get it done.

In case you have expected more, we are very sorry.

We would friendly ask you to delete the review because it does not reflect our service.


Thank you







Rated 5 out of 5 stars

I'd highly recommend using MGT for your…

I'd highly recommend using MGT for your hosting requirements. Stefan and all his team are just so professional and are at the top of their game. I moved to mgt from my own dedicated server setup four years ago and I've not really had any server issues since. Whenever I've needed help with an upgrade or a change they reply often within minutes and carry out the work after hours if required. And of course my websites run fast and without issues year round. If you're thinking about working with them, just do it, it'll be one of your best decisions.

May 31, 2019
Unprompted review
Rated 5 out of 5 stars

Great support, tools and performance

We have been using MGT-Commerce to host our Webshop for about 1.5 years now and I'm still surprised every time how quickly they respond to our support questions. They have also helped us on multiple occasions with migrations and server upgrades on super early mornings so it doesn't affect our customers. We are using their awesome Docker dev environment and Deploy pipeline as well. In combination with us not having to deal with hosting the site this really lets us focus on the fun stuff - developing features for our site.

April 11, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

We have used the company for the last few years. Brilliant fast service, exceptionally knowledgable. Great support even outside of office hours. I felt compelled to leave this review after reading what others have put, I cannot recommend this company enough.

In addition to this, the performance of there stacks is second to non!

March 21, 2019
Unprompted review
Rated 5 out of 5 stars

Completely satisfied, great tools

I used their managed hosting twice and both times I was completely satisfied with the service. The control panel, called “cloud panel” is nicely designed and super easy to use. Everyone on the support is really skilled and helpful.
I will definitely continue to use this service in the future.

April 7, 2017
Unprompted review
Rated 4 out of 5 stars

Superior support but expensive solution

We have been with MGT for about 2-3 years. They have WORLD CLASS support. Answers within minutes when an email is sent out, 24/7.
They have a sweet Cloud panel that makes it super easy to upgrade/downgrade the server on demand.
However, their solution is rater expensive. 149 € to MGT, then 400 € to Amazon for the actual server.

October 30, 2016
Unprompted review
Rated 5 out of 5 stars

Highly Knowledgeable, Professional, Quick and Accurate Responsive Support

This is my third project working with MGT, and every time they keep impress me with the level of professionalism, quick support and their accuracy in solving issues. We all know that migrating infrastructure from one hosting company to another will always be challenging, and when we do infrastructure design changes while moving (to gain performance) will make it harder. We did the move, we faced some challenges, and MGT made that as smooth as possible. You get surprised when you request a change and you find the reply saying "Done" within minutes.
I highly recommend them to everybody who is using Magento and AWS.

October 24, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service and the Fastest Servers

In preparation for a website launch I needed a dev environment set up to my specifications quickly. No matter what time I emailed support they were able to answer my questions quickly and intelligently and both the production and the dev environment ran perfectly with Magento. The speed of the website is way better than any other hosting service, and Cloudpanel is easy to use to set up cron jobs or restart services. I would not go anywhere else to host a magento site other than mgt-commerce. Thanks guys

October 11, 2016
Unprompted review
Rated 5 out of 5 stars

Great service

Thanks guys for the great service. Our shop is now flying, i have never seen such a performance before :-D

The migration went very smooth without any problems.

Can highly recommend their service, real magento experts.

Sincerely,
Thomas Johansen

September 26, 2016
Unprompted review
Rated 1 out of 5 stars

this is a cheater company

I purchase a € 199.00 service of this company yesterday. They give me wrong installation info of test site. I spend 10 hours to comminicaton on this. I want to refund, they said they installed magento, "it's not possible to get a refund. You got a full installation with all details. " "as mentioned before we can't refund it. Everything was done correct from our site." Only one day stupid service, I should pay a full month fee. This one or two people company is a cheater.

September 13, 2016
Unprompted review
Rated 1 out of 5 stars

Worst Hosting company we have ever been with

We have been with MGT for about 6 months, expecting loading speeds of 0.2s. Shortly after we noticed that this statement was erroneous. They came back to us and indicated its 0.2s to the first byte, loaded from the server, not what you would expect, a full website load. After the migration, we noticed a few errors that occurred on the migrated website and asked to roll back the site until the errors were fixed. After our request for a 2nd attempt, we were asked to pay one hour of support ( 150 EUR ) - even though we were not at fault of the errors. There initial response time on a new ticket is anywhere between 1 - 4 hours and in many cases, they came back with "that's outside of the scope of our support" - Even though we asked for light adjustments that have always been executed by other hosting companies. Avoid this company like the plague.

September 13, 2016
Unprompted review
Rated 5 out of 5 stars

Unbelievable service and expertise

First of all, their setup is GREAT. We went from 2-4 seconds load time to 0.5. When adding their cache, we got to 0.2. But, the best part with mgt-commerce is their UNBELIEVABLE great support. They respond in minutes 24/7, and solve problems super efficient. Today, we had a problem with AWS (i.e not caused by mgt-commerce) and they jumped on it right away and helped us out. I would give them more than 5 stars if possible.

December 20, 2015
Unprompted review
Rated 1 out of 5 stars

No refunds

The email reminder module would not work for us, and the company refused to offer a refund for the purchase.

June 3, 2015
Unprompted review
Rated 1 out of 5 stars

No support, no extension, no money

I bought review reminders from MGT-Commerce and the installation went just fine. After some time i noticed that the emails did not send to the customer so that they could review the product they bought. I asked for support, got a request for login data and i responded with the requested data. After this i never heard a thing. I asked if they already fixed the problem but no response. After this i contacted Paypal and requested a refund. After the claim was reviewed unfortunately because it is a software nothing could be done.

Again i contacted MGT-Commerce for a solution to the problem. I had removed the module form my system and wanted to download it again but they had blocked the link. So now i have paid 99,- euro's and have no extension and no support offered.

MGT-commerce seems a fraud company and i think i can say goodbye to my money.

April 26, 2015
Unprompted review

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