Master Massage Equipment Ltd Reviews 

140
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Very bad customer service - Germany department at least. DPD lost my package and asked me to contact the seller (Master Massage Equipment) to resolve the issue. After several emails and whatsapp co... See more

Rated 5 out of 5 stars

My osteopath friend needed a new table, as her trusty Master Massage table, having given years of daily service, suffering only frayed and snapped cables, which I repaired, from time to time, finally... See more

Rated 5 out of 5 stars

Ordered a phoenix heated massage table, delivered a couple of days later but had a couple of small tears but when I told them they promptly arranged its collection and exchange with a new one. The q... See more

Rated 5 out of 5 stars

Fabulous massage couch, I choose extra wide Santana it is the most comfortable I have ever experienced in 40 years of working, The face cradle is a fantastic new design that is also super comfy, my cl... See more

Company details

  1. Medical Equipment Supplier
  2. Massage Supply Store

Information provided by various external sources

As the long-time, #1 innovator and producer in our field, we are occasionally subject to barbs by others that would love to be in our place. I found this message below some years ago, and felt well-related to it, and am continuously lifted when reading it. We here at Master Massage Tables know that you too, strive to be the best in your field, whatever that may be. We wish you good luck in your endeavours, and hope that, in your successes, enjoy and take from this poem as much as we have.


Contact info

3.7

Average

TrustScore 3.5 out of 5

140 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(140)

20 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality and comfortable. From massage enthusiasts!

It is not cheap but once the product arrives you can understand why it is that price. From the bag to the table, everything feels great quality and robust. Me and my partner bought this massage table to improve our wellbeing so we give massages to each other. Both from the perspective of masseuse and client, the table is amazing. The material is robust and soft, the headrest is super comfortable and can be adjusted. Really like the section for putting your arms through as my partner prefers to have his arms there for certain massages.
We're incredibly happy with this purchase, it's 100% different from giving massages on a bed. Now I can properly provide back pain relief to my partner when he's feeling stressed and vice-versa. Pair this with a couple of youtube videos of sports massages and you're in for a great time.
We also decided to get a massage table from this company because my partner got a massage at his job from a masseuse that had a massage chair from Master Massage. Highly recommend this massage table, best choice we could have made instead of opting for some random massage table on Amazon and hoping for the best.

October 29, 2022
Rated 5 out of 5 stars

Basalt Hot Stones (60 piece set)

My order was delivered quickly and without any problems.
Two smaller stones were chipped and customer services were very apologetic, polite and helpful at sending replacements ASAP. Thank you.

March 24, 2022
Unprompted review
Rated 5 out of 5 stars

Great quality,competitive prices!

Very good quality item (massage bed) ,competitive affordable price.
The delivery company was not performing too well,but the seller's highly professional customer service has dealt with the issue promptly and efficiently.Thank you Linny for providing a first class service!
Higly recommended company!

February 16, 2022
Master Massage Equipment Ltd logo

Reply from Master Massage Equipment Ltd

Dear Zita,
Thank you for your order and feedback. We're really pleased to hear that you were happy with our massage bed and service, your satisfaction is very important for us, and we hope to see you shopping again soon! Linny will always be here :-).

Best Regards
MasterMassage

Rated 5 out of 5 stars

Good service very quick delivery and…

Good service very quick delivery and helpful

February 8, 2022
Master Massage Equipment Ltd logo

Reply from Master Massage Equipment Ltd

Dear Mrs D Blyth,

Thank you for your feedback! We're delighted to hear that everything was ok with your order and we look forward to you shopping with us again soon!

Best Regards
MasterMassage

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look