Very bad customer service - Germany department at least. DPD lost my package and asked me to contact the seller (Master Massage Equipment) to resolve the issue. After several emails and whatsapp co... See more
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See what reviewers are saying
My osteopath friend needed a new table, as her trusty Master Massage table, having given years of daily service, suffering only frayed and snapped cables, which I repaired, from time to time, finally... See more
Ordered a phoenix heated massage table, delivered a couple of days later but had a couple of small tears but when I told them they promptly arranged its collection and exchange with a new one. The q... See more
Fabulous massage couch, I choose extra wide Santana it is the most comfortable I have ever experienced in 40 years of working, The face cradle is a fantastic new design that is also super comfy, my cl... See more
Company details
Information provided by various external sources
As the long-time, #1 innovator and producer in our field, we are occasionally subject to barbs by others that would love to be in our place. I found this message below some years ago, and felt well-related to it, and am continuously lifted when reading it. We here at Master Massage Tables know that you too, strive to be the best in your field, whatever that may be. We wish you good luck in your endeavours, and hope that, in your successes, enjoy and take from this poem as much as we have.
Contact info
Unit 8, Standard Way, PO16 8XB, Fareham, United Kingdom
- 0132 9750 820
- uk@mhpinternational.com
- mhpinternational.co.uk
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Hasn’t replied to negative reviews
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Wonderful products and friendly…
Wonderful products and friendly customer service. Slight issue was resolved quickly. Will be buying more equipment again soon. 100% recommended.
Great quality and comfortable. From massage enthusiasts!
It is not cheap but once the product arrives you can understand why it is that price. From the bag to the table, everything feels great quality and robust. Me and my partner bought this massage table to improve our wellbeing so we give massages to each other. Both from the perspective of masseuse and client, the table is amazing. The material is robust and soft, the headrest is super comfortable and can be adjusted. Really like the section for putting your arms through as my partner prefers to have his arms there for certain massages.
We're incredibly happy with this purchase, it's 100% different from giving massages on a bed. Now I can properly provide back pain relief to my partner when he's feeling stressed and vice-versa. Pair this with a couple of youtube videos of sports massages and you're in for a great time.
We also decided to get a massage table from this company because my partner got a massage at his job from a masseuse that had a massage chair from Master Massage. Highly recommend this massage table, best choice we could have made instead of opting for some random massage table on Amazon and hoping for the best.
good quality but damaged when arrived
Good quality, nice all round and fast delivery of couch, but unfortunately it had a few deep scratches marks on the upholstery which was a shame.
Great service and quick delivery
New massage table ordered mid-afternoon and arrived next day, can't say better than that. Very happy with the service from mhp and happy to recommend.
Very very good products and great…
Very very good products and great service.
Excellent customer service
Excellent customer service , quality product . I will recommend
Very happy with my purchase
Delighted with my treatment couch purchase, it appears to be very well made and of a high quality. Delivery was free and fast, next day as advertised.
Basalt Hot Stones (60 piece set)
My order was delivered quickly and without any problems.
Two smaller stones were chipped and customer services were very apologetic, polite and helpful at sending replacements ASAP. Thank you.
Great quality product!
Great quality,competitive prices!
Very good quality item (massage bed) ,competitive affordable price.
The delivery company was not performing too well,but the seller's highly professional customer service has dealt with the issue promptly and efficiently.Thank you Linny for providing a first class service!
Higly recommended company!

Reply from Master Massage Equipment Ltd

Reply from Master Massage Equipment Ltd
Absolutely fantastic table to replace…
Absolutely fantastic table to replace my old fold up table very strong and rigid and so so comfortable table excellent service and quick delivery
Top quality massage chair
So happy with this massage chair. Excellent quality and very comfortable. It definitely pays to buy one with good padding and such a sturdy design.
Couch covers
Couch covers machine washable at 60deg, and tumbled with no issues!!
Great, thanks!
Extremely efficient and fast delivery
Extremely efficient and fast delivery. Excellent quality of product. Thank you.
Great service and product
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