Very bad customer service - Germany department at least. DPD lost my package and asked me to contact the seller (Master Massage Equipment) to resolve the issue. After several emails and whatsapp co... See more
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See what reviewers are saying
My osteopath friend needed a new table, as her trusty Master Massage table, having given years of daily service, suffering only frayed and snapped cables, which I repaired, from time to time, finally... See more
Ordered a phoenix heated massage table, delivered a couple of days later but had a couple of small tears but when I told them they promptly arranged its collection and exchange with a new one. The q... See more
Fabulous massage couch, I choose extra wide Santana it is the most comfortable I have ever experienced in 40 years of working, The face cradle is a fantastic new design that is also super comfy, my cl... See more
Company details
Information provided by various external sources
As the long-time, #1 innovator and producer in our field, we are occasionally subject to barbs by others that would love to be in our place. I found this message below some years ago, and felt well-related to it, and am continuously lifted when reading it. We here at Master Massage Tables know that you too, strive to be the best in your field, whatever that may be. We wish you good luck in your endeavours, and hope that, in your successes, enjoy and take from this poem as much as we have.
Contact info
Unit 8, Standard Way, PO16 8XB, Fareham, United Kingdom
- 0132 9750 820
- uk@mhpinternational.com
- mhpinternational.co.uk
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Great bed
Great bed, needed it for some big clients and it is extremely comfortable and sturdy and does the job exactly as needed. Great purchase.
Highly recommend
Have done two buys now between couches and equipment, fabulous to communicate with, always willing to help, very fast delivery and absolutely beautiful equipment, the heated couch has been one of my best additions. Would highly recommend. Thankyou so much 😊
Ordered a phoenix heated massage…
Ordered a phoenix heated massage table, delivered a couple of days later but had a couple of small tears but when I told them they promptly arranged its collection and exchange with a new one. The quality is superb, I've had a few tables over the years and this is by far the sturdiest and most comfortable. Wanted the sturdiness of a fixed table but something that can be packed away when not in use and this one is absolutely perfect.
Quick delivery and great product
Quick delivery and great product. I was blown away by how lovely the couch is, really great quality, huge couch. I couldn’t be more happy with my purchase, I’ll definitely shop here again.
Recommend
I’m higtly recommend Master Massage Equipment Ltd. Fast delivery, good quality product, excellent customer service. 5 stars definitely!
Excellent service reliable keeping me…
Excellent service reliable keeping me informed of the delivery at all times. Delivery was on the day they said it was going to be, All went well would definitely purchase from this company again
Great products and fast delivery
Great products! And arrived super fast. Would highly recommend.
Great couch bag
Prior to purchase, I gained confidence from talking direct to Master Massage Equipment Ltd. The bag arrived within two days of order and happy to report my large thirty inch wide massage couch fits inside well. I am a happy customer
The best company to equip every…
The best company to equip every therapist at different level. Their customer service is to die for. Angela is the best... She is super in advising therapist on the type of massage table they are looking for based on their budget. They have a variety of massage tables for different needs. I love my recent purchase, thanks to Angela's advise.
Lovely bed
Bed arrived quickly. Better than I thought. Good quality and much easier to assemble than I imagined. Beautiful colour. Is quite heavy but comes with carry case. Have recommended to my colleagues. Very sturdy which is important. Just wish it had a matching stool
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