Ordered a camera, it broke (within the first 6 months), tried to claim a repair, replacement or refund under their “12 month warranty” to no avail. Company is completely unresponsive and will not... See more
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I ordered online as we all do ,and needed replacement urgently as existing phone broken . Received email stating I would receive information of delivery. I received nothing. I wrote three emails and c... See more
Company replied
Ordered a Xiaomi pad 6 pro (CN Spec) and received well before advised date. Also included a compatable charger. Have had no issues and would recommend Miagadget. Would advise to have some patience as... See more
Company replied
Really good options, and very good prices! I was looking for 2 newer mobile telephones. I had undertaken lots of research to be clear as to what I wanted, and I took time into looking at a whole range... See more
Company replied
Company details
Written by the company
Miagadget was born out of a shared passion for gadgets and good deals. We fully understand what customers need and demand: Good Prices and Service. We are ready to bring all the value you look for you.
Contact info
14 Cotton's Garden, E2 8DN, London, United Kingdom
- +44 07861 496166
- contact@miagadget.co.uk
- miagadget.co.uk
3.3
Average
535 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
12 day delivery time
Bought on 06-09 a Nintendo Switch at the best price on the UK market.
Delivered safe after 12 days on 18-09
They not send you any informations about the package, the order was in "processing" status on this period
After 10 days I'm worried a little bit, I tried to contact the company, but no answare.
Finally the arrived directly from Hong-Kong.
Personally I recomand this company.
September 18, 2024
Unprompted review
Reply from Miagadget
Dear Customer,
Thank you for your feedback! We're delighted to hear that your Nintendo Switch arrived safely and that you were satisfied with the pricing.
We sincerely apologize for the lack of communication during the shipping process. Your concerns are important to us, and we understand how frustrating it can be when there’s uncertainty about the status of your order.
We are actively working to improve our communication and response times to ensure a smoother experience for all our customers.
Your recommendation means a lot to us! Should you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Thank you for choosing Miagadget.
Sincerely,
Miagadget
All Expectations meet
Every thing was on time with good communication from both the seller and the delivery company! The timelines were in the expected boundaries! The product was also competitive priced and brand new!
August 28, 2024
Reply from Miagadget
Dear Customer,
We appreciate your positive feedback regarding your experience with Miagadget.
Your satisfaction is our priority, and we're delighted to have met your expectations. Should you have any further inquiries or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Thank you for choosing Miagadget.
Sincerely,
Miagadget
Reply from Miagadget
Dear Customer,
We appreciate your positive feedback regarding your experience with Miagadget.
Your satisfaction is our priority, and we're delighted to have met your expectations. Should you have any further inquiries or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Thank you for choosing Miagadget.
Sincerely,
Miagadget
Great piece of kit, new iPad, cheaper than the used equivalent being sold on ebay
Item of course was genuine, sealed in its Apple box.
It was the cheapest iPad 10.9, 2022.
The iPad it self was easy to set up, as we had another iPad to transfer all the data to.
The item was posted admediatly arriving the very next day!! This seller has great feed back, and can be trusted. The iPad is fantastic bit of kit, sitting here playing with it 😂 writing this review.
August 6, 2024
Reply from Miagadget
Dear Customer,
Thank you for sharing your experience with us! We are delighted to hear that you received your product in good working condition and that you are satisfied with the product.
Your satisfaction is our priority, and we're delighted to have met your expectations. Should you have any further inquiries or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Thank you for choosing Miagadget.
Sincerely,
Miagadget
Great price and great service.
August 8, 2024
Reply from Miagadget
Dear Customer,
We appreciate your positive feedback regarding your experience with Miagadget.
Your satisfaction is our priority, and we're delighted to have met your expectations. Should you have any further inquiries or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Thank you for choosing Miagadget.
Sincerely,
Miagadget
The integrity of the company gives…
The integrity of the company gives peace of mind when making any purchase
August 1, 2024
Reply from Miagadget
Dear Customer,
We appreciate your positive feedback regarding your experience with Miagadget.
Your satisfaction is our priority, and we're delighted to have met your expectations. Should you have any further inquiries or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Thank you for choosing Miagadget.
Sincerely,
Miagadget
Reply from Miagadget
Dear Customer,
The product is an international model but please be assured it functions as normal in the UK!
We are a large supplier of consumer electronics and we source our products world wide to get the best prices possible.
We order and ship in very large quantities so we are able to offer a very competitive pricing.
Please be assured that our products are authentic and validated by thousands of customers. We also provide a return policy if in any case you receive a product that you do not feel comfortable with.
Please include the following information for us to check the condition of it.
1. Photos of the front and back of the packing box (including the barcode)
2. Photo or video of the item
3. If the package is sealed, please don't open it.
Sincerely,
Miagadget
This company is very dodgy
This company is very dodgy. Ordered ear buds, they have arrived broken. I have to pay for my own return of item. They have not issued a refund or replacement item. They have given very poor customer service. I would avoid - even though their prices are low - it is not worth it.
Update - sent item back via recorded delivery - can see from tracking / post office pics they have received it - no refund sent 2 weeks later. Criminal !!!!
August 16, 2024
Unprompted review
Reply from Miagadget
Dear Customer,
We appreciate your positive feedback regarding your experience with Miagadget.
Your satisfaction is our priority, and we're delighted to have met your expectations. Should you have any further inquiries or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Thank you for choosing Miagadget.
Sincerely,
Miagadget
Really good service
Really good service. More than expected
It has very good prices compared to other sites
The delivery was faster than expected, my camera arrived very safe
August 21, 2024
Unprompted review
Reply from Miagadget
Dear Customer,
We appreciate your positive feedback regarding your experience with Miagadget.
Your satisfaction is our priority, and we're delighted to have met your expectations. Should you have any further inquiries or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Thank you for choosing Miagadget.
Sincerely,
Miagadget
Terrible customer service
Terrible customer service, did not feel like a real company, I did how ever get a refund as I did not receive my order
July 29, 2024
Reply from Miagadget
Dear Customer,
Upon checking our chatting record, you have told us that you have received the refund from us on 8/15.
If there's anything else we can do to assist you, please don't hesitate to reach out.
We sincerely apologize for the anxiety and uncertainty you experienced during this process.
we are committed to improving our services to ensure a better experience for our customers in the future.
Sincerely,
Miagadget
Even the posting take up to 5 working…
Even the posting take up to 5 working day, the product and the service is good. Much cheaper than any other retailer. Thank you
July 25, 2024
Reply from Miagadget
Dear Customer,
We appreciate your positive feedback regarding your experience with Miagadget.
Your satisfaction is our priority, and we're delighted to have met your expectations. Should you have any further inquiries or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Thank you for choosing Miagadget.
Sincerely,
Miagadget
Communication
For last order from your company is no problem for now, but previous your company in the beginning was saying that don't worry we will help you to sort out the issue, but later on just ignoring my emails. So in total 3 star's is a maximum what I could give
July 23, 2024
Reply from Miagadget
Dear Customer,
Thank you for your feedback. We're glad to hear that your most recent order went smoothly, but we sincerely apologize for the issues you experienced with your previous order.
We truly appreciate your honesty and will use this feedback to improve our communication and customer service. We aim to provide a better experience for all our customers, and we're sorry that we fell short in your case.
If there's anything more we can do to address your concerns, please don't hesitate to reach out. We value your business and hope to have the opportunity to serve you better in the future.
Sincerely,
Miagadget
Great price
Great price, delivered on time, well packed, will definitely purchase from again.
July 15, 2024
Reply from Miagadget
Dear Customer,
We appreciate your positive feedback regarding your experience with Miagadget.
Your satisfaction is our priority, and we're delighted to have met your expectations. Should you have any further inquiries or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Thank you for choosing Miagadget.
Sincerely,
Miagadget
Had to wait long but got the product
Update: I did receive the product. It works well. They did what they said they would in the comment. Would give 5 stars if it was like that from the start
I paid for product and didn't receive it. Asked for status and was informed you failed to address the package properly. Didn't get a helpful response even after a month of waiting
July 11, 2024
Reply from Miagadget
Dear Customer,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you’ve experienced. We understand how frustrating it must be to pay for a product and not receive it, especially after waiting for so long.
It is clear that our service did not meet your expectations, and we regret the miscommunication regarding your package. We take full responsibility for the mistake in addressing the package, and we are committed to making this right.
We would like to send your a new replacement for your product and we have contacted you through your mail. Could you please reply us for the issue?
We value your patience and understanding, and we assure you that your satisfaction is our priority.
Thank you for giving us the opportunity to resolve this issue for you.
Sincerely,
Miagadget
Do not buy from this company dreadful customer service
I purchased some ear buds for my grandson’s birthday on 14/7 which arrived on time but were faulty. I contacted customer service and got an initial apology. Then sent photographs and a video of the fault they asked for. I also asked for a replacement and return instructions for the faulty buds. Still no replacement. They ignore my follow up emails. I found the return details on their website so returned them on the 29/7. Still no contact. No earbuds no refund. Do not buy from this company.
Finally a month after his birthday and a week after this review was acknowledged we received a working pair of buds. Still out of pocket for the return postage.
July 11, 2024
Reply from Miagadget
Dear Customer,
Thank you for sharing your experience, and we sincerely apologize for the inconvenience you’ve encountered. This situation does not reflect the level of service we aim to provide, and we deeply regret the delays and lack of communication.
We understand how frustrating it must be to have your grandson's birthday gift arrive faulty and then experience difficulties with the replacement process. Please rest assured that we are committed to resolving this matter promptly.
We appreciate you taking the initiative to return the faulty earbuds. We will send you a brand new replacement, could you confirm if your address through the private messenge?
Please reach out to our customer service team with your return tracking information, and we will prioritize your case to ensure you receive either a replacement or a refund as soon as possible.
Your feedback is valuable to us, and we are working to improve our processes to prevent this from happening in the future. Thank you for your patience and understanding, and we look forward to making this right for you.
Sincerely,
Miagadget
Had a complaint that hasn’t been dealt…
Had a complaint that hasn’t been dealt with and is still outstanding
July 9, 2024
Reply from Miagadget
Dear Customer,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you've experienced. It’s important to us that you receive exactly what you ordered—a brand new product in perfect condition.
We understand your concerns about the missing seal and paperwork, and we take this very seriously. We assure you that this is not the standard of service we strive to provide.
We will promptly address this issue. Whether it's providing the refund or arranging an exchange for a new unit, we are here to make this right for you.
Thank you for your understanding and patience as we work to resolve this for you.
Sincerely,
Miagadget
No complaints from me
No complaints from me. Got what I paid for. Reasonable price. Arrived a day early. Allgood many thanks
July 1, 2024
Reply from Miagadget
Dear Customer,
We appreciate your positive feedback regarding your experience with Miagadget.
Your satisfaction is our priority, and we're delighted to have met your expectations. Should you have any further inquiries or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Thank you for choosing Miagadget.
Sincerely,
Miagadget
This website is a scam!!!
This website is a scam!!!! Do not buy from them!!! The number on the website is disabled. They have not replied to my emails. I have not received any communications from them. I have not received my order.
July 25, 2024
Unprompted review
Reply from Miagadget
Dear Customer,
We have contacted you through and see that you agreed to cancel the order.
We have released the information to the financial department to issue your refund. Your money is refunded depending on how you made the original payment.
We would like to ask that did you receive our messenge? Please let us know if you didn't receive your refund.
Sincerely,
Miagadget
Great value & excellent service.
July 4, 2024
Reply from Miagadget
Dear Customer,
We appreciate your positive feedback regarding your experience with Miagadget.
Your satisfaction is our priority, and we're delighted to have met your expectations. Should you have any further inquiries or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future!
Thank you for choosing Miagadget.
Sincerely,
Miagadget
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