Mia Stanza Reviews 

124
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and customer-focused approach, making the selection process pleasant. Many people highlight the high quality, stylish design, and comfort of the furniture, often noting the extensive choice available. Reviewers frequently commend the delivery service, with teams described as careful, polite, and efficient in assembly and removal of packaging. The innovative user experience, including virtual simulators and extensive customization options, also contributes to a stress-free buying journey.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the excellent quality, lovely design,... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, politeness, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting the careful, polite, and... See more

Service

Clients share positive opinions on service, with many reviewers describing it as exceptional and excellent... See more

User experience

Users describe positive interactions with the user experience, highlighting it as a lovely and stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

great range of top quality furniture - great advice - no hard sell either - had a fab sofa delivered , by their own team , who were super careful , polite and just great to deal with all round , hig... See more

Rated 5 out of 5 stars

Recently purchased; 2 seater & 3 seater settee's along with a chair and pouffe. Louise was excellent at helping us choose our design from a large in-house screen. The options were endless with the... See more

Company replied

Rated 5 out of 5 stars

Staff in store were super friendly and helpful. We were shown lots of variations on the screen to ensure we could see exactly what our finished table would look like. We were given detailed timescal... See more

Company replied

Rated 5 out of 5 stars

I'm a repeat Mia Stanza customer and am delighted as always. Just taken delivery of a sofa bed, which was great value, stylish and really comfy as both a sofa and bed (not an easy find - we did a lot... See more

Company replied


Company details

  1. Furniture Store
  2. Living Room Furniture Store
  3. Mirror Shop
  4. Sofa Store

Written by the company

Welcome to Mia Stanza, Nantwich's cherished family-owned furniture store, where we transform houses into homes. Our carefully curated collection of timeless and stylish pieces reflects our passion for quality craftsmanship and design. Housing top brands such as Fama, Sits, Calia Italia, Akante, Bontempi, Deknudt and Complete Colour. We prioritize your satisfaction and would love you to share your experiences on Trustpilot. Your feedback is invaluable to us as we strive to provide an enjoyable and hassle-free furniture shopping experience. Join our growing community of satisfied customers who have discovered the joy of furnishing their homes with Mia Stanza. Visit our showroom 6 days a week, no appointment necessary. Let us be your trusted partner in creating a space that uniquely reflects your personality. Explore the possibilities with our in-store simulator, allowing you to visualize your sofa design in over 500 fabrics and endless combinations. We look forward to welcoming you to Mia Stanza.


Contact info

4.9

Excellent

TrustScore 5 out of 5

124 reviews

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4.9

All reviews

(124)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was my first visit to Mia Stanza

This was my first visit to Mia Stanza. What a pleasure. The shop has a wonderful contemporary feel to it without compromising their more traditional range. The staff were very helpful and insightful. The sofa combination I bought looks stunning in place. I encourage you to pop along, and brows the floors, you just might find what you're looking for . DB

October 31, 2023
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Reply from Mia Stanza

Thank you for the great review, Diane. We're really happy to hear you are pleased with your new sofa.

Rated 5 out of 5 stars

Excellent service without any pressure

Excellent service without any pressure. Always extremely helpful with advice about their top quality furniture.
Sandy MacGillivray

October 24, 2023
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Reply from Mia Stanza

Thank you for the nice review, Sandy. We really appreciate it.

Rated 5 out of 5 stars

Amazing Company!!!

Amazing Company!!!
I can't recommend Mia Stanza enough!
We have purchased many items from Mia Stanza over the years and the quality is brilliant.
The team are so helpful and provide all the information you need to assist you in making a decision. The installation / delivery team are also so professional and polite.
Don't hesitate to purchase from such a great company!

October 24, 2023
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Reply from Mia Stanza

Thanks for the great review, Anna. And thank you for the photos, your room looks fantastic!!

Rated 5 out of 5 stars

Bespoke sofa- great experience

Brilliant choice allowing me to create my own bespoke sofa that suited my space perfectly. Beautiful showroom and knowledgeable staff. Nick especially was very patient and we were very grateful for all his advice. Delivery guys were very professional and helpful too. Great service start to finish.

September 30, 2023
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Reply from Mia Stanza

Thank you for the lovely review. It was great helping you with your project. I hope the lemon tree finishes your room off.

Rated 5 out of 5 stars

Very Satisfied Customers

Impressive shop with a wide range of good quality furniture on display. Left to browse comfortably at leisure. When needed assistance on any particular item everyone in this family run business were eager to help with their knowledgeable expertise and sound advice. We purchased dining table and chairs and are very happy customers. We placed our order and then Mia Stanza’s own delivery men came to our home and assembled our dining room table and chairs for us.
Didn’t have to do anything ourselves which was great! Would highly recommend paying this furniture shop in Nantwich a visit. You won’t be disappointed!

October 17, 2023
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Reply from Mia Stanza

Reviews make our day! Thank you so much for taking the time to do this for us. So pleased you are happy. Thank you again for your business and your feedback.

Rated 5 out of 5 stars

Highly recommend

The staff, especially Louise, were extremely helpful and pleasant to deal with. The two chairs I purchased are well made and extremely comfortable, as well as looking great. The delivery was ahead of schedule (unusual in current climate) and the delivery gentlemen were just that ... gentlemen - also helpful, polite, professional, pleasant and respectful of my home. I would highly recommend Mia Stanza to anyone.

August 2, 2023
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Reply from Mia Stanza

Thank you for the lovely review, we're really pleased you're happy with your new furniture and our service.

Rated 5 out of 5 stars

Outstanding Service & Selection

Shopping at Mia Stanza's online store was a great experience for us - they gave lots of help with the huge range of Fama sofa modules and fabrics. The highlight, though, was their exceptional after-sales service. When we reported minor blemishes on our sofa (not their fault), they promptly organized professional cleaning and some additional covers we wanted to purchase - the customer focus sets them apart. Sofa is fantastic

May 24, 2023
Unprompted review
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Reply from Mia Stanza

Thank you for shopping with us and the great review

Rated 5 out of 5 stars

Great experience.......

Great staff, family firm. Lots of choice. Fantastic showroom. No hard sell, helpful advice with a cup of coffee/tea. Always wanted a Fama sofa since we saw one years ago and with our new kitchen diner we knew this was the perfect time to purchase one. We chose Afrika and oil fabric and we are not disappointed. We absolutely love it.

December 16, 2022
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Reply from Mia Stanza

Thank you for the brilliant review, Mrs Stanton, we're really pleased to hear you're happy with your sofa.

Rated 5 out of 5 stars

Great experience from start to finish.

From start to finish we had a great experience with Mia Stanza. We had called in a number of times to try out the sofa's and chairs, Louise and the staff were absolutely brilliant. No pushy sales pitches here, just helpful advice when asked for.

The ordering process was straight forward and our suite arrived on the set date and was installed quickly and professionally by the delivery team.

We are delighted with our new furniture and would highly recommend this company. If you are thinking about buying some furniture, then go ahead. You will be thrilled.

January 18, 2023
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Reply from Mia Stanza

Hi Ann, thank you so much for the great review and we're really please you are happy with your new furniture.

Rated 5 out of 5 stars

Nick was incredibly helpful

Nick was incredibly helpful. From start to finish, he was professional and took us through the whole process. We were very pleased we went to Mia Stanza for our sofa. Highly recommended

July 31, 2022
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Reply from Mia Stanza

Thanks for the great review Chris, it was lovely designing your sofa with you both!

Rated 5 out of 5 stars

Julie Webb

Excellent customer service from start to finish.

The team at Mia Stanza go above and beyond to ensure the whole process from configuring the furinture on their simulator through to delivery runs smoothly.

Thank you - we will definitely be back!

July 26, 2022
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Reply from Mia Stanza

Thank you, Julie. It was great working with you and your lovely family.

Rated 5 out of 5 stars

A wonderful shopping experience at Mia Stanza

We had a rough idea of what we wanted but Louise guided us through our options with expertise and so much patience. We are so looking forward to our new purchases and new look living room! Thank you so much Louise, you were amazing!

July 12, 2022
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Reply from Mia Stanza

Thank you for the fantastic review. I'll pass on your kind words to Louise, she will really appreciate it.

Rated 5 out of 5 stars

Personal and excellent customer service

Once again excellent customer service. We had a home consultation and Louise listened to the look I was aiming for and knew immediately which sofa would be right for our room. We have bought furniture many times from Mia Stanza. The quality is fantastic and service is always friendly and helpful.

July 7, 2022
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Reply from Mia Stanza

Thank you for the review, Elaine. It's always lovely working with you both and we can't wait to see your furniture!

Rated 5 out of 5 stars

Excellent customer experience superb product

So far our relationship with Mia Stanza has been first class. From initial interest through planning and design of our new FAMA furnishings has been an excellent experience. Please note I said relationship at the beginning and I used it with purpose. that is something unique in the market place. Not an “us and them” event , it is a collaborative association at a friendly personal level. They should get 6 or 7 stars.

May 19, 2022
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Reply from Mia Stanza

Wow. This is a great review, thank you Mr Hoskison. I'll pass your lovely words on to Louise, she'll be really pleased.

Rated 5 out of 5 stars

Our shopping experience with Mia Stana

Our shopping experience with Mia Stanza has been excellent. From our initial conversations about what we wanted they were extremely helpful in providing simulated models of the furniture and continued to update them as we changed our preferences of the fabrics. They were really knowledgable about the products and were able to advise what would work best with our requirements. All of the team are friendly and helpful and nothing is too much trouble. The delivery team were great too, they had everything built in a short matter of time and left no mess. Would highly recommend Mia Stanza.

December 6, 2021
Unprompted review

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