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4.5

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Flawless Service

First order from this seller and was pleasantly surprised. Fast efficient delivery, the Norse projects trousers 👖 I purchased came well wrapped in mint condition at an excellent price.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Quick delivery and Authentic products

Ordered a pair of Nudie jeans at every good price and it was quick delivery within UK. Got a genuine product. Only suggestion is there was not much communication sent regarding the product shipment details.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

amazing !

both stores Guildford and Windsor have always given first class service. purchased a jumper in the Windsor branch and whist we waited they sewed the label back on that was half hanging on.

Guildford branch have always been friendly and always there to help if needed the stock is always there however only downside is the shoe sizes for axel could be better.

cant fault these guys and cant cant wait to come back again

October 14, 2023
Unprompted review
Rated 5 out of 5 stars

Trustworthy!

I had to return an item as it wasn't the right size (my own fault), and the refund was issued accordingly. Customer service was good, and the products are exactly as displayed on the website. Had no problems.

September 10, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely first class company

Absolutely first class company - I ordered too which I needed to return as a little too large. Returned and replacement arrived within 3 days. Quality of products excellent, customer service second to none - highly recommend 👍🏼👍🏼👍🏼

May 25, 2023
Unprompted review
Rated 5 out of 5 stars

dealt with these guys over the holiday…

dealt with these guys over the holiday and received today , contact was excellent nothing to much trouble
delivery was next day pre 1pm
good old customer service , will definitely use again

keep it up it will stand you in good stead

January 4, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent efficient service

Ordered Axel Arigato trainers which were despatched and received extremely quickly, packed well and issued refund very promptly when returned due to size not fitting. Excellent. Would recommend

May 7, 2022
Unprompted review
Rated 1 out of 5 stars

At first I wanted to make an order on…

At first I wanted to make an order on this website for a Moncler Grenoble beanie I wanted to make an order but the website did not let me place order. So I left it and come to see when I tried ordering from a different website that Michael Chell has taken £139 out of my account. I sent them a message in their “Contact Us” section and explained what I’ve said in this review but it has been 2 days and I have not gotten a response hence why I am leaving this review in hope they do see this. I have taken screenshots of my bank statement to prove this. Can Michael Chell please give my money back!!!

December 16, 2020
Unprompted review
Rated 5 out of 5 stars

Always stylish

Bought some bits for my boys from here, it's an absolute gem of a shop, some really good brands and great advice.

July 19, 2014
Unprompted review

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