Michael Graham  Reviews 94

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is frequently described as excellent, with consumers noting the efficiency and ease of their overall experience, and reviewers are particularly impressed with the quick response times and clear communication. However, some customers also noted issues with staff availability and knowledge, mentioning instances where agents were not present in the office or lacked the necessary information to assist. A few people also felt that the company did not prevent sellers from conducting viewings, and some experienced agents who remained in their cars during viewings.

What people talk about most

Staff

Consumers consistently find staff to be professional, helpful, and communicative. Many reviewers praise the... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism and dedication of... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight great... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the excellent... See more

Based on these reviews

Rated 5 out of 5 stars

I sold my mothers home as her power of attorney with Michael Graham, they helped me with every step. The team from Jo who values with such enthusiasm , the lovely sales team, who kept me informed aft... See more

Rated 5 out of 5 stars

Michael Graham have been professional, informative, helpful selling our house in a difficult market. They offered great advice, built up a good rapport with our purchasers and kept the sale on track... See more

Rated 5 out of 5 stars

We had a really straightforward experience both selling and buying through Michael Graham. Angie in the Olney office handled our purchase and Paul in the Stony Stratford office handled our sale. They... See more

Company replied

Rated 5 out of 5 stars

We have had a brilliant experience with Michael Graham. After struggling to sell our house with the previous agent, Michael Graham managed to sell it and were honest, professional and kept in regular... See more


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

94 reviews

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Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Five stars all the way with Michael Graham Buckingham

We had an outstanding experience with Luke and Olivia at Michael Graham Buckingham. Luke provided excellent advice on pricing within the local market and listed our property at the very end of 2025. Within just four weeks and multiple viewings, we had accepted an offer, and ten weeks later the sale was completed.

Our smooth and stress-free experience is a real testament to Luke and Olivia, who kept us fully informed at every stage, handling all communication with the buyer and swiftly dealing with any questions, ensuring that nothing held up the sale.

Olivia was always lovely to speak to, and her attention to detail and personal approach were much appreciated.

For anyone considering a move in or around Buckingham, we would wholeheartedly recommend Michael Graham.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Michael Graham went over and above to…

Michael Graham went over and above to help me and the lady I bought my house from recently. We both sold through Michael Graham in Towcester and I can’t fault the service I received. Their brochures produced for both properties were fantastic. Very happy customer here 😁

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

A very professional company with great personal touch

A very professional company with good sales and marketing capabilities however the main difference is the personal service provided by a great team. Angie and the Olney team did a tremendous job navigating a lot of challenges. This was done with great communication and dedication to get the sale pushed through.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Photographs of house

We have just received our photographs for the property we are selling with Michael Graham and they are presented to an extremely high standard, showcasing our property at its full potential. Professional from start to finish so far.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

A professional, competent team

I sold my mothers home as her power of attorney with Michael Graham, they helped me with every step. The team from Jo who values with such enthusiasm , the lovely sales team, who kept me informed after every viewing to Caroline who dealt with everything once a buyer was found are superb.
A professional, considerate and competent estate agents. Thank you all.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Refreshingly straightforward!

In a world where things are often more complicated than they need to be, working with Olly Hewitt was refreshingly simple.

He was meticulous and professional, but also thoughtful and caring — which really stood out. Selling a home is quite a personal process, and he handled it with sensitivity and ease.

The whole experience felt calm, well managed, and in safe hands.

Would definitely recommend.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great professional service

We recently bought our property through the Princes Risborough branch of Michael Graham. We dealt with Ellie and Chris, both of whom were extremely professional. The communication was top notch and we were regularly updated on progress. The process was challenging, not through any fault of the agents, but Ellie was always positive throughout which we really appreciated. We are loving our new house so thank you for bearing with us and getting us here!

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

A really wonderful photographer

Ollie came to take the photographs of my house prior to it going on the market. What a pleasure! Here was someone who clearly loves his job. He was so cheerful, friendly and happy as well as being professional and efficient. Putting one's house on the market can be stressful. This part of the process was entirely stress free and made for a joyful morning.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent photography

Ollie came and took photos for our house sale and did an amazing job, he dressed the rooms, talked me through the process and worked around my noisy dogs while he was doing it!
He even got the sun to come out for the outside shots :-)

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Marketing our house

Extremely professional but friendly and helpful at all times.
Always keeping us well informed about viewings and responses to them.
Always positive ,despite the ups and downs of selling a house.
A great team

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Top Estate Agent

From the first contact with Chris in the Princes Risborough office to the girls who showed the house to potential buyers the communication has been excellent. The pictures for the website were excellent. I would highly recommend them for their professionalism and communication throughout.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Thank You Michael Graham Princes Risborough.

Michael Graham have been professional, informative, helpful selling our house in a difficult market. They offered great advice, built up a good rapport with our purchasers and kept the sale on track while we encountered problems. We couldn’t have been more pleased and could not recommend them highly enough. Thank you to all the team at Michael Graham Princes Risborough.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic and very professional

Michael Graham were brilliant for a recent house purchase, Richard and Saoirse in Woburn were very friendly and helpful in all our questions. Would highly recommend and will suggest them to friends and family

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Michael Graham

I had a great experience with Michael Graham Estate Agents. The whole team was professional from start to finish, with excellent communication throughout every stage of the process. They kept me updated regularly, explained everything clearly, and were always quick to respond to any questions.

All the staff were very helpful and polite, which made a real difference — every interaction felt easy and reassuring.

What really stood out was how thorough they were — nothing felt rushed, and every detail was handled carefully. It made the whole experience far smoother and far less stressful than I expected.

I wouldn’t hesitate to recommend Michael Graham to anyone looking for an estate agent who’s organised, reliable, and genuinely on top of things.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

We had a wonderful experience working…

We had a wonderful experience working with Michael Graham. From the very beginning, the team was professional, patient, and truly attentive to our needs. They listened carefully to what we were looking for and helped us find the perfect home.
Their communication was clear and consistent throughout the entire process, making everything feel smooth and stress-free. They guided us step by step, answered all our questions, and ensured we felt confident in every decision.
We’re so grateful for their dedication and support. Highly recommend this agency to anyone looking to buy, sell, or rent a home.
Thank you for everything Paul, Anna & Stuart. ❤️

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I’ve successfully sold my house through Michael Graham twice now. Richard from Woburn Sands office has been incredible, he has supported my concerns of putting my house up for sale during last year. When I finally moved forward to put my house up for sale he did his ultimate best to relieve pressure and manage the process smoothly from start to finish. Highly recommend Richard and his team!

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Steve and the team at Michael Graham…

Steve and the team at Michael Graham offered a really first class service. We originally bought our house through them so it made perfect sense to sell
It with them too. In a difficult market they sold the house quickly, and when the sale fell through they found another buyer within days. Steve handled a tricky negotiation with skill and offered the right advice at the right time. The sale has now completed and we are delighted to recommend Michael Graham as a first class estate agent.

February 12, 2026
Unprompted review

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