Michael Page UK Reviews 385

TrustScore 2 out of 5

1.9

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the customer service, finding it unresponsive and unhelpful. Customers frequently reported issues with a lack of communication, often being ghosted after initial contact or interviews, and experiencing long delays without updates. The overall service was often described as unprofessional, with many feeling that their time was wasted due to empty promises and a lack of follow-through. Some people were satisfied with the staff, highlighting individuals who were supportive, communicative, and effective in helping them secure new positions. These positive experiences often mentioned recruiters who provided consistent contact, offered valuable advice, and made the recruitment process smooth and stress-free.

What people talk about most

Staff

Users describe ambiguous interactions with staff. While some reviewers praise specific recruiters for their... See more

Customer communications

Customers had negative experiences with contact. Many reviewers report difficulties reaching staff, with... See more

Response time

Reviewers express significant dissatisfaction with response times. Many customers report being "ghosted"... See more

Customer service

Customers consistently note negative experiences with customer service. Many reviewers report issues with... See more

Service

Consumers find service to be negative, with many reporting poor recruitment experiences, communication... See more

Based on these reviews

Rated 2 out of 5 stars

Went for an interview . went well Was told by Recruiter I would hear back from her by a certain date or deadline Was hanging on until this date and nothing! An entire month has passed now and he... See more

Company replied

Rated 1 out of 5 stars

If you value your career or your time, use a different agency. I had a meeting with a recruiter who realised I wasn’t in her specific area and promised to pass my details to colleagues for local o... See more

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Rated 1 out of 5 stars

Terrible. They advertise jobs, but never get back to you. On more than one occasion I have tracked down the MP contact (because they usually don't provide an email address) and sent follow-up emails... See more

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Rated 5 out of 5 stars

I just want to give a personal review to Mark Norrish, who really kept me in the loop with everything in relation to the job he had for me. I landed the job, and Mark played a big part in assistin... See more

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Rated 5 out of 5 stars

Michael Page contacted me from seeing my CV on a job search page. They were really helpful. They were in constant contact throughout my recruiting process, were really supportive and informative ab... See more

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Rated 5 out of 5 stars

I had a wonderful experience during my job search via the Michael Page portal. After I applied for an interesting job I saw, I was contacted by Regan McPhilbin from MP Liverpool. She always had time t... See more

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Rated 5 out of 5 stars

From start to finish Danielle, was there through the whole recruitment process, very quick in answering any questions I had and was a smooth transition from start to finish. Managed to find a real... See more

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Rated 5 out of 5 stars

I have got to give credit to OLI HOURIGAN ( Housing) This guy does what he says. He got me two interviews for head of service roles. I recently got offered one but it was not the right fit. He deserv... See more

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Rated 5 out of 5 stars

I had an excellent experience with Michael Page. Kate and Tes were absolutely amazing throughout the entire process — they helped me find my dream role and secured interviews with some fantastic compa... See more

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Rated 5 out of 5 stars

I have nothing but good words to say about how Michael Page handles the recruitment process. I had the pleasure of working with Hannah Frankland, who was absolutely amazing from start to finish. H... See more

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Rated 1 out of 5 stars

Very rude, these people have no intention of helping you find work. They collate as much information as possible probably to sell on. Want to know information that isn't relevant to job application. W... See more

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Rated 1 out of 5 stars

One the worst recruitment companies out there One the worst recruitment companies out there avoid. My recruiter was Moeko Encabo all sweetness and light butter wouldn't melt at first.Then went to a... See more

Company replied

Rated 1 out of 5 stars

A relative who is a qualified professional was contacted by an agent at Michael Page regarding a vacancy. To cut a long story short, there was no job at all at the end of a ridiculous seven stage i... See more

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Rated 1 out of 5 stars

Like other job seekers here, I have been very unimpressed and frustrated with Michael Page. The London 'consultants' NEVER answer the advertised contact number. The ansaphone is also non committ... See more

Company replied

Rated 1 out of 5 stars

They are genuinely one of the worst agencies I've tried to work with. All agents are so unresponsive - particularly the London team. I'm a candidate with varied and lengthy experience and objectivel... See more

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Rated 1 out of 5 stars

Very disappointed. Having been told I was being put forward for a job that I would be the perfect fit for, I have heard nothing since. I managed to get a hold of the recruiter by phone to be told sh... See more

Company replied

Rated 1 out of 5 stars

Can smell commission coming from the recruiters breath. Some of the recruiters put you forward for roles without realizing how bad the company is. I tried calling back the recruiter for feedback strai... See more

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Rated 4 out of 5 stars

The staff at Michael Page that I have dealt with are really helpful. I feel like they have listened to my requirements. Regular communication from several departments checking they are doing the best... See more

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Rated 1 out of 5 stars

At least three times I reached out and applied for roles my skillset and background aligned with. Radio silence. The one time a recruiter did get back to me, discounted me for the flimsiest of excuses... See more

Company replied

Rated 1 out of 5 stars

Do not trust this company,they are well versed in providing replies to criticism which makes you feel they receive plenty. They provided a person with a CV that read well until we had our doubts ab... See more

Company replied

Rated 1 out of 5 stars

Extremely Unprofessional I’ve had a terrible experience with this recruitment agency. The agent repeatedly arranges meetings but never shows up, without any explanation or follow-up. This is highly u... See more

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Rated 1 out of 5 stars

My experience with this company has been far from positive. Placed in a temp role, promised training not given, line manager rude and bullying, was shouted and sworn at. Spoke to the recruiter and w... See more

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Rated 1 out of 5 stars

I had been in contact with the firm for around six months or slightly less. I have had no contact about any jobs at all. No wonder this firm has been poorly rated. Plus, I wouldn’t recommend this agen... See more

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Rated 1 out of 5 stars

They never, ever answer the phone or emails. I applied for about 8 jobs for which I knew I had the exact skills and experience and never heard a thing! Not sure how they fill positions. 2 friends had... See more

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Rated 1 out of 5 stars

I tried to call them to enquire if there is suitable job vacancy in singapore for remote positions. But they ended the call one time. Another time they told they say sorry. We don't when and immedia... See more

Company replied

Rated 1 out of 5 stars

Sent three emails over a decent period of time to the named person looking aftera BDM role in travel. Not a peep back. Surely, a one-liner of "thanks received" would be better than nothing? Is it up t... See more

Company replied

Rated 1 out of 5 stars

For me is much easier, I have registered a long time ago as I was desperate to find a job, and absolutely no answer, nothing! Just absolutely nothing!! Now I am avoid any job roles posted by them!!

Company replied

Rated 1 out of 5 stars

My partner obtained a job through Michael Page. However, she clearly stated the contract was a 6 month contract. When arriving at the job, the company informed him it was only 3 weeks. 2... See more

Company replied

Rated 1 out of 5 stars

Definitely some sort of scam! I completed a “screening” with a guy called Samuel who was so cheerful on the phone, told me my answers to his questions were great and found out I was through to the... See more

Company replied

Rated 1 out of 5 stars

Scam recruiters. Received an email regarding a role from a ‘Director’ within Michael Page based in Edinburgh. When I later found the JD on the MP website, it appeared it had been writte... See more

Company replied

Rated 1 out of 5 stars

Contacted by Micheal Page regarding a job they have which would suit me. Had a call and all seemed well. Then ghosted, no reply from email and won’t answer telephone calls. Lived up to their review... See more

Company replied

Rated 1 out of 5 stars

Not a good experience unfortunately. I applied for a job on 16th July 2025, despite receiving an automated email with the recruiter name Nishan Dey, I had to call numerous times to chase, only... See more

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Rated 1 out of 5 stars

Had the unfortunately experience of dealing with Naomi M regarding a role she advertised. This Recruitment Consultant had very little knowledge of the role she was advertising, no idea what it entail... See more

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Rated 1 out of 5 stars

Stay away from these sharks! These are the reason I do not normally use agencies, I think they’ve had their day. I dealt with the St Albans branch a guy called Michael Lingear who is an absolute f... See more

Company replied

Rated 1 out of 5 stars

Do not trust this agency. They will send a job role that is local to you and then once you reply.. They will ghost you...the role is fake usually and they will say due to some reason the... See more

Company replied

Rated 1 out of 5 stars

I call this Recruitment Agencies looking for jobs and the person answered the phone was very rude and very disrespectful women!!

Company replied

Rated 1 out of 5 stars

Just a horrible all round experience. I got told I'd been put forward for a job and was waiting to hear back for well over a month. Another member of staff (a director) called about another jo... See more

Company replied


Company details

  1. Recruitment Service
  2. Recruiter

Written by the company

Michael Page has four decades of expertise in professional services recruitment. We were established in London in 1976, and over this period we've grown organically to become one of the best-known and most respected consultancies, with an office network spanning six continents. While size has its advantages, it doesn't define us - the nature of our organic growth means that each new office is integrated into the region that it serves. It also means that as an employer looking to hire, or as a candidate aiming to grow your career you have the best of both worlds; a team that understands the market and geography you operate in, plus the resources and expertise of an international network at your disposal. Our teams are broken down to focus on industry, assignment type, salary level and location, so your hiring requirements or job search will all be handled by a specialist who knows your sector inside-out. We are confident that our expertise can add value to your recruitment or job search process – get in touch to find out more.


Contact info

1.9

Poor

TrustScore 2 out of 5

385 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

I call this Recruitment Agencies…

I call this Recruitment Agencies looking for jobs and the person answered the phone was very rude and very disrespectful women!!

May 1, 2025
Unprompted review
Michael Page UK logo

Reply from Michael Page UK

Hi Michel, we are focused on putting our customers at the heart of everything we do, so we are sorry to hear that your experience with our consultants did not live up to your expectations. Please email us on email addressqualitycare@page.com and provide us with the consultant’s name and any other relevant information so we can investigate this further. We want to assure you that we take all feedback seriously as it helps us improve our customer focussed service, and are keen to resolve the concerns you have raised. Thank you for taking the time to provide your feedback.

Rated 1 out of 5 stars

Absolute time-wasters

At least three times I reached out and applied for roles my skillset and background aligned with. Radio silence. The one time a recruiter did get back to me, discounted me for the flimsiest of excuses despite, again, having all the skills being asked for.

April 22, 2025
Unprompted review
Michael Page UK logo

Reply from Michael Page UK

Hi Martin, we are focused on putting our customers at the heart of everything we do, so we are sorry to hear that your experience with our consultants did not live up to your expectations. Applicants receive an automated acknowledgement upon applying for roles on our website explaining that they will be contacted within 14 days regarding their application if it is successful. That being said, consultants will always try to accommodate specific requests and respond to telephone messages within a reasonable time frame, however during exceptionally busy periods this is not always possible. Please email us on qualitycare@page.com and provide us with the consultant’s name and any other relevant information so we can investigate this further. We want to assure you that we take all feedback seriously as it helps us improve our customer focussed service and are keen to resolve the concerns you have raised. Thank you for taking the time to provide your feedback.

Rated 1 out of 5 stars

Absolutely terrible agency

Absolutely terrible agency. Once a week Michael Page will post a fake job vacancy, these are spotted easily - high pay and vague description. After applying you'll soon find out that for some mysterious reasons that position is not available. MP uses these fake vacancies to gather applicant information and harass you with irrelevant offers. No ethical ground.

April 15, 2025
Unprompted review
Michael Page UK logo

Reply from Michael Page UK

We are focused on putting our customers at the heart of everything we do, so we are sorry to hear that your experience with our consultants did not live up to your expectations. Applicants receive an automated acknowledgement upon applying for roles on our website explaining that they will be contacted within 14 days regarding their application if it is successful. That being said, consultants will always try to accommodate specific requests and respond to telephone messages within a reasonable time frame, however during exceptionally busy periods this is not always possible. Please email us on qualitycare@page.com and provide us with the consultant’s name and any other relevant information so we can investigate this further. We want to assure you that we take all feedback seriously as it helps us improve our customer focussed service and are keen to resolve the concerns you have raised. Thank you for taking the time to provide your feedback.

Rated 1 out of 5 stars

Definitely some sort of scam!

Definitely some sort of scam!
I completed a “screening” with a guy called Samuel who was so cheerful on the phone, told me my answers to his questions were great and found out I was through to the second stage interview literally minutes after we had finished🚩. Basically lead me on to believe if they put me forward to this mysterious leading finance company (which they would not tell me the name of)🚩 I would get the job.
However, in order for them to guarantee me getting the job I had to have this certain course on my CV🚩, HE gave me a website to search up and told me to buy the course which was over £500!🚩
When I told him I would not be purchasing and to put me forward without it, I never heard from them again.🚩
I don’t know what kind of operation they are running but it’s not a good one.

April 9, 2025
Unprompted review
Michael Page UK logo

Reply from Michael Page UK

Hi Tamara, we are focused on putting our customers at the heart of everything we do, so we are sorry to hear that your experience with our consultants did not live up to your expectations. Please email us on qualitycare@page.com and provide us with the consultant’s full name and any other relevant information so we can investigate this further. We want to assure you that we take all feedback seriously as it helps us improve our customer focussed service, and are keen to resolve the concerns you have raised. Thank you for taking the time to provide your feedback.

Rated 1 out of 5 stars

I was contacted by a recruiter for a…

I was contacted by a recruiter for a position I was told was "ideal for me". An interview was arranged and completed with everything looking great. References obtained. Then nothing, totally ghosted. No response to my interview (still don't know where I got the position or not) emails and telephone calls ignored by the recruiter. Absolutely shocked at how fast I went from hero to zero with not one single word of explanation or feedback.

April 2, 2025
Unprompted review
Michael Page UK logo

Reply from Michael Page UK

We are focused on putting our customers at the heart of everything we do, so we are sorry to hear that your experience with our consultants did not live up to your expectations. Please email us on addressqualitycare@page.com and provide us with the consultant’s name and any other relevant information so we can investigate this further. We want to assure you that we take all feedback seriously as it helps us improve our customer focussed service, and are keen to resolve the concerns you have raised. Thank you for taking the time to provide your feedback.

Rated 1 out of 5 stars

I got ghosted by two Michael Page…

I got ghosted by two Michael Page recruiters, they came promising the stars and moon, enthusiastic about my CV, one of them went as far as scheduling a teams call with me only to cancel 2 minutes before the meeting started, whilst I was in the teams lobby, then sent an email asking me for dates so we can rearrange this call, so I sent the dates, because urgent meetings can happen. I never heard from either recruiter.

Glad I found this forum, I find comfort in knowing am not at fault.

March 13, 2025
Unprompted review
Michael Page UK logo

Reply from Michael Page UK

We are focused on putting our customers at the heart of everything we do, so we are sorry to hear that your experience with our consultants did not live up to your expectations. Please email us on qualitycare@page.com and provide us with the consultant’s name and any other relevant information so we can investigate this further. We want to assure you that we take all feedback seriously as it helps us improve our customer focussed service, and are keen to resolve the concerns you have raised. Thank you for taking the time to provide your feedback.

Rated 1 out of 5 stars

Very poor candidate experience…

Just a really poor candidate experience. Calls and applications going unanswered, agents telling me they were 'very busy' with month end and didn't have time to talk, general unprofessional and generally uninterested comms. Failure to provide post interview feedback. Even stranger because as a senior HR professional I would have thought that they might be thinking ahead to my hiring plans for the future, but apparently not.

February 24, 2025
Unprompted review
Michael Page UK logo

Reply from Michael Page UK

We are sorry that your experience with Michael Page did not live up to your expectations. Please contact us via socialmediauk@michaelpage.com with the job title, the reference number and the consultant’s name so we can look into this for you.

Rated 1 out of 5 stars

Michael Page recruiters are waisting your time! Avoid!

Unprofessional recruiters. They promise you to send a job spec, but they never do. They ask you questions and then disappear. Not worth wasting your time.

March 13, 2025
Unprompted review
Michael Page UK logo

Reply from Michael Page UK

We are sorry that your experience with Michael Page did not live up to your expectations. Please contact us via email address socialmediauk@michaelpage.com with the job title, the reference number and the consultant’s name so we can look into this for you.

Rated 5 out of 5 stars

I am writing to provide my enthusiastic…

I am writing to provide my enthusiastic feedback for Beth Fitzgerald, a recruiter at Michael Page. Beth's exceptional talent and expertise have been truly remarkable in my recent job search journey.

Beth possesses an in-depth knowledge of the role, industry, and market trends, which has been invaluable in aligning my career goals with the right opportunities. Her engaging and supportive approach made me feel genuinely understood and valued. Beth has an extraordinary ability to grasp the nuances of my interests and position, allowing her to offer tailored advice and guidance that is spot-on.

Furthermore, Beth's talent for making change happen quickly and effectively sets her apart. She demonstrated remarkable efficiency and dedication, ensuring that every step of the process was smooth and seamless.

What truly distinguishes Beth is her ability to connect on a deeper level than any other recruiter I've encountered. Her energy and passion for delivering results are contagious, and she consistently goes above and beyond to support and advocate for her candidates.

In summary, Beth Fitzgerald is an outstanding recruiter with a unique blend of expertise, empathy, and determination. I am deeply grateful for her unwavering commitment and exceptional service.

Sincerely, Rhiannon Lloyd

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Michael Page Liverpool…

Regan at the Michael Page Liverpool office was fantastic, they had a job that matched my CV, emailed me to discuss and arranged and interview swiftly and professionally.
Kept up to date regularly with the progress of the application.
She was friendly, enthusiastic, professional and polite, highly recommend this company for recruitment.

March 12, 2025
Unprompted review
Rated 1 out of 5 stars

Unprofessional Service

I received a phone call from Lindsay MacLeod from Michael Page Recruitment regarding a potential new role which I was very interested in. She was very enthusiastic about my potential for this role.

Lindsay advised she also has a few other roles that may be suitable to my experience. This got my hopes up as I thought I would have potential interviews for said roles. I never heard from Lindsay again after this initial call.

Multiple emails, and phone calls spent trying to get in touch with Lindsay were left unanswered.
This is very poor and unprofessional for someone with hopes of securing a new role. I feel she has being very misleading.

I would advise anyone to avoid using this recruitment agency and Lindsay in particular.

Based on the online reviews this is a very common theme for Michael Page recruitment agency.

February 13, 2025
Unprompted review
Michael Page UK logo

Reply from Michael Page UK

We are focused on putting our customers at the heart of everything we do, so we are sorry to hear that your experience with our consultants did not live up to your expectations. We want to assure you that we take all feedback seriously as it helps us improve our customer focused service.

Rated 1 out of 5 stars

Don’t respond to requests for support

I’ve used Michael Page to recruit for jobs and they are very attentive and helpful, although the quality of candidates they put forward aren’t always the best.
That changed when I decided to look for a new role myself. Despite contacting the people I knew to be contacts for me (due to their role in my recruitment), they never replied to my request, I’ve applied for jobs they’ve advertised and never heard anything. In the end, I went with another recruiter who couldn’t have been more helpful and supportive.
This isn’t the first time I’ve found them unhelpful. In the past, I’d had an initial conversation with somebody on the back of a recommendation. He said he would be in touch with some opportunities and I never heard a thing back, even when I chased. I will never use them again for recruiting or personal recruitment support.

November 1, 2024
Unprompted review
Michael Page UK logo

Reply from Michael Page UK

We are sorry that your experience with Michael Page did not live up to your expectations. Please contact us via socialmediauk@michaelpage.com with the job title, the reference number and the consultant’s name so we can look into this for you.

Rated 1 out of 5 stars

My experience concurs with the other…

My experience concurs with the other negative reviews for the Michael Page agency on Trustpilot. If you are waiting to hear back from their recruiters for their advertised roles that start ASAP, you will be disappointed. There is no attempt to reply to candidates via email, telephone or their initial applications. In effect, candidates are 'ghosted'. Very unprofessional behviour.

February 6, 2025
Unprompted review
Michael Page UK logo

Reply from Michael Page UK

We are sorry that your experience with Michael Page did not live up to your expectations. Please contact us via email socialmediauk@michaelpage.com with the job title, the reference number and the consultant’s name so we can look into this for you.

Rated 1 out of 5 stars

Rude and Unprofessional

Received a message early one Sunday morning via LinkedIn from a Victoria Natillio. The job role was nothing in respect of my professional qualifications. She had obviously taken no time to check. When I pointed out the error. She replied “oh Douglas having a bad day”. Rude obviously and unprofessional. She then blocked me to prevent a reply. So I hope her employer reads this to understand how certain headhunters work behind the scenes

January 26, 2025
Unprompted review
Rated 2 out of 5 stars

I registered with them months ago

I registered with them months ago, hoping they would help me find a new role. Initially, they seemed enthusiastic and promised to match me with suitable opportunities. after the initial consultation, I heard nothing back. I tried contacting my consultant several times, but they were always unavailable or in a meeting. I felt like they were just stringing me along

January 19, 2025
Unprompted review
Michael Page UK logo

Reply from Michael Page UK

We are sorry that your experience with Michael Page did not live up to your expectations. Please contact us via email address socialmediauk@michaelpage.com with the job title, the reference number and the consultant’s name so we can look into this for you.

Rated 1 out of 5 stars

No thought no research

I was called on Thursday morning by one of the MP team. Firstly i don't know how they got my number i've never worked with them. Secondly, the woman who called me hadn't even bothered to look at my linkedin to see where i worked or what i did which was immediately off putting. How are you calling someone to ask if they're looking for work if you haven't done basic research? Secondly to then start asking if I wanted to use you guys for recruit and not listen to me telling you all of my companies recruitment goes through HR was really frustrating and again super off putting. Just doing basic research on who you're calling legitimises your ability otherwise you come across like any other recruitment company who just fling applicants at roles without any actual consideration or thought.

I'm sure i'm not alone in expecting a recruiter to have actually looked up who they're calling before calling them, that's what linkedin is for.

January 16, 2025
Unprompted review
Michael Page UK logo

Reply from Michael Page UK

We are sorry that your experience with Michael Page did not live up to your expectations. Please contact us via socialmediauk@michaelpage.com with you details and we will pass this onto our marketing team.

Rated 1 out of 5 stars

I have had over 20 emails from your…

I have had over 20 emails from your company in the last 24 hours (I would attached a screen shot but there is no option to) I am blocking them but they keep coming. This needs to stop. I don't know who you use to chuck out your marketing emails but can you please contact them and get the to remove my email address with immediate effect!

November 24, 2024
Unprompted review
Michael Page UK logo

Reply from Michael Page UK

We are sorry that your experience with Michael Page did not live up to your expectations. Please contact us via socialmediauk@michaelpage.com with you details and we will pass this onto our marketing team.

Rated 1 out of 5 stars

Misleading and unprofessional

While Michael Page UK like to give off the appearance of a professional outfit, they are anything but. Job hunting is a time consuming process. It's really disappointing when recruiters knowingly mislead candidates (by phoning them and asking them to update, tailor and submit CVs for live roles) when they have *no intention* of submitting them or follow through. Their direct competitors are far more courteous and professional - and see results, get the rates requested and don't waste people's time.

November 12, 2024
Unprompted review

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