Michaels Property Consultants Reviews 

347
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 155 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional quality of the services provided. Customers frequently praise the helpful and professional staff members for providing dedicated support and keeping everyone fully informed at every single stage. People note that communication is remarkably efficient and response times are consistently fast throughout the entire property journey. Though some customers noted experiencing stressful periods and difficult times due to external factors or third parties, the overall service remained exceptionally appreciated. Consumers emphasize that the dedicated team members always go above and beyond to ensure a smooth process and a successful outcome.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and constant... See more

Service

Customers consistently note positive experiences with service, highlighting that the entire team is... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being consistently... See more

User experience

Users describe positive interactions with user experience, highlighting how smooth and stress-free the entire... See more

Response time

Customers expressed great satisfaction with the response time, frequently praising the team for being quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michaels handled the sale of both our property and the property that we purchased. Whilst unusual, this turned out to be the perfect decision in what was became, due to outside factors, a protracted... See more

Rated 5 out of 5 stars

I’m helping my sister with her search for a new property. We arranged viewing for three properties that are being marketed by Michaels. Chloe was their representative. She was very professional in e... See more

Rated 5 out of 5 stars

Thank you Kieran Great support throughout the visit. He answered every question immediately. If he didn’t know the answer to some of our more obscure questions, he found out so we left the property... See more

Rated 5 out of 5 stars

Max was an absolute superstar after a call to the office asking to view a bungalow today as we were in the area. He went above & beyond to work with our timeframe. During the viewings he was professio... See more


Company details

  1. Real Estate Agency
  2. Commercial Agent
  3. Mortgage Broker
  4. Real Estate Rental Agency

Written by the company

At Michaels we pride ourselves in being different. We don’t practice as ‘stereotypical’ estate agents; talking at people and hard selling – We listen to our clients. Every customer is different, has their own needs and timescales and we are dedicated to putting these first. With over 30 years combined experience in property, we have developed extensive knowledge of the local area and we are able to give our customers genuine, professional advice at all times , whether they’re buying or selling. We provide advice on what people really want to know, whether it be regarding schools, local amenities or even where to eat. We also offer a private service to investment buyers, assisting them in making the best decisions in building their portfolios. Michaels understand that a person’s home is their castle and is more than likely to be their biggest financial asset, so we use comprehensive market research combined with the highest quality of marketing to ensure that we achieve the best price possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

347 reviews

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No recent history of asking for reviews

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4.9

All reviews

(347)

158 reviews in the last 12 months

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Rated 5 out of 5 stars

Michael's Estate Agents top Marks

From the moment we Spoke to Michael Brickmore we knew he actually did know what he was talking about and had the knowledge to advise us the best way forward to selling our mother's house , Ollie took over the viewings and after our purchasers had agreed to buy we were kept in contact of developments by Jo in the office ,
Big thanks to All and now my son is selling with them as well after our positive experience
Mick Potter

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Kyle and Tia - Colchester office

Kyle and his assistant Tia helped with our relocation and provided outstanding personal service to our family. They took the time to understand our needs and found the perfect home for us. Throughout the process, Tia made everything feel stress-free and straightforward. Their genuine, human approach was a breath of fresh air during what could have been a very challenging time. We are incredibly grateful for their support and would highly recommend the agency.

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Easy & Seamless experience with Michaels!

I recently used Michaels to sell my house and I cannot fault the entire experience. From the start, Cameron came round to value the house and straight away I was impressed by his knowledge of the market and felt confident I was in capable hands. They sold my house within 16 days! Lee was consistently giving me updates on how the viewings were going and once it was sold Jo gave me a call once a week to update me on how things were progressing. It was a very easy and seamless experience and the Michaels team were a joy to deal with. Thanks all!

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Experience using Michaels Property Consultants

It was wonderful working with the team at Michaels, they marketed the property professionally and we sold within a week. Selling and buying can be the most stressful thing one can do, they made it easy for us. We dealt with Nikki in their updates team who was professional and courteous. We highly recommend Michaels Property.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Service & SO supportive!

Selling our house with Michaels has been an absolute dream. From start to finish, the entire process has been stress-free. Everyone has been thorough, friendly, and always taken the time to explain everything clearly, making us feel informed and supported throughout.

A huge thank you to Max and Ollie for patiently answering ALL of my questions at the very beginning - they were incredibly patient with me! And a big thank you to Nikki and Michael at the Colchester branch who have been absolutely incredible, keeping us updated every step of the way and working so hard to help us secure our exchange as quickly as possible.

Michaels Colchester sold our house incredibly quickly, achieving the price we wanted and finding us amazing buyers. From putting our house on the market to exchanging contracts took just over three months, which far exceeded our expectations!

We also purchased our new home through the Michaels Halstead branch, and the experience has been just as fantastic. A special mention goes to Jacqueline, who has been so supportive, helpful, and reassuring throughout our purchase.

We couldn't have asked for a better experience and would highly recommend Michaels to anyone looking to buy or sell a home.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

51 booth experience with Michaels

We chose Michael’s as we felt they were professional and approachable, from day one they have been quick to reply and prompt with all the stages of the sale. The service was brilliant especially from jo making sure everything was covered from start to finish. I would highly recommend Michael’s property consultants. Outstanding service thank you

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

I have been very impressed with Andrew

I have been very impressed with Andrew's professionalism and respect during our face to face dealings. It is rare that someone of their age can combine both in a way that comes across amicable and fair.

All email replies have been perfect. Knowing when to be concise or when to have brevity.

Thank you for your service. I wish you well in your career.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

After buying my first house through…

After buying my first house through Michaels 10 years ago, I decided to use them again as the estate agents to sell my home.

The whole team at Michaels Estate Agents worked incredibly hard throughout the process. I always felt able to trust them, and they gave me honest, helpful advice at every stage.

I would certainly choose Michaels again in the future. Thank you to the entire team for all your support and guidance throughout the sale of my house.

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Secured us a sale after just one viewing…

After being on the market for a few weeks with another estate agent, Michaels secured us a sale after just one viewing. From accepting the offer through to exchange, Nikki has been fantastic in keeping us updated and chasing the relevant parties for correspondence. I couldn't recommend them more highly!

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

Andrew & Kyle were incredibly helpful…

Andrew & Kyle were incredibly helpful in our search for property, the entire process was very smooth and communicative throughout our journey. Thank you so much for your help!! Would definitely recommend their services for help with guiding you through the process in a simple, structured & digestible way!

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Good service from Michaels

Good service from Michaels, the prospective tenants were interviewed, shown the property and suggested goid options. Kyle in particular carried out these tasks with great professionalism and kept us informed of how matters were progressing.
The result is that a trustworthy tenant has taken occupation. The help provided by Michaels has been excellent.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Kyle. From start to finish, he was highly professional, efficient, and genuinely supportive throughout the entire process.
Kyle went above and beyond to secure my let, keeping me well-informed at every stage and making what can often be a stressful experience feel smooth and straightforward. His responsiveness and attention to detail really stood out, and it was clear he truly cared about achieving the best outcome for me.
I wouldn’t hesitate to recommend Michaels (and Kyle!) to anyone looking for a reliable and dedicated letting agent. Thank you again for all your hard work!

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

To Sacha, Helpful, professional and reassuring service

Helpful, professional and reassuring service

I would like to leave a sincere thank you to Sacha Allen at Michaels Property for her kind and efficient assistance with a recent maintenance issue at my rented property.

I reported a problem with the shower water flow, which was affecting normal daily use, and Sacha responded quickly and professionally. She contacted the landlord, kept me informed, and helped arrange for a contractor to attend. I also raised a previous window replacement matter, and she kindly followed this up at the same time and provided a clear update.

What I appreciated most was the clear communication and the sense that my concerns were being taken seriously. As a tenant, maintenance problems can be frustrating, but Sacha’s prompt replies, patience, and helpful attitude made the situation much easier to deal with.

Thank you very much, Sacha, for your support and professionalism. I really appreciate your help!

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Nikki at Michael’s…

I cannot recommend Nikki at Michael’s Property Consultants highly enough. From start to finish, she was professional, knowledgeable, and incredibly supportive throughout the entire process. Nikki was always available to answer questions, kept me updated every step of the way, and made what can often be a stressful experience feel straightforward and manageable

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding

Michaels valued my property and then marketed it on January 2nd 2026, they sold it very quickly, January 20th!!

Everything was managed so smoothly by them, I did not need to worry about anything they reassured me every step of the way .

The service I have received has been excellent from the beginning right up to completion date.

Michaels always kept me up to date on how my sale was progressing through their wonderful sale progressor, Jo Davy. The whole team are highly professional, amazingly friendly, approachable and so helpful with any queries I had.
I cannot recommend/praise them enough!

Thank you to the whole team I would never use anyone else .

Many thanks Silvana

May 22, 2026
Unprompted review

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