Michaels Property Consultants Reviews 

347
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 155 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional quality of the services provided. Customers frequently praise the helpful and professional staff members for providing dedicated support and keeping everyone fully informed at every single stage. People note that communication is remarkably efficient and response times are consistently fast throughout the entire property journey. Though some customers noted experiencing stressful periods and difficult times due to external factors or third parties, the overall service remained exceptionally appreciated. Consumers emphasize that the dedicated team members always go above and beyond to ensure a smooth process and a successful outcome.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and constant... See more

Service

Customers consistently note positive experiences with service, highlighting that the entire team is... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being consistently... See more

User experience

Users describe positive interactions with user experience, highlighting how smooth and stress-free the entire... See more

Response time

Customers expressed great satisfaction with the response time, frequently praising the team for being quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michaels handled the sale of both our property and the property that we purchased. Whilst unusual, this turned out to be the perfect decision in what was became, due to outside factors, a protracted... See more

Rated 5 out of 5 stars

I’m helping my sister with her search for a new property. We arranged viewing for three properties that are being marketed by Michaels. Chloe was their representative. She was very professional in e... See more

Rated 5 out of 5 stars

Thank you Kieran Great support throughout the visit. He answered every question immediately. If he didn’t know the answer to some of our more obscure questions, he found out so we left the property... See more

Rated 5 out of 5 stars

Max was an absolute superstar after a call to the office asking to view a bungalow today as we were in the area. He went above & beyond to work with our timeframe. During the viewings he was professio... See more


Company details

  1. Real Estate Agency
  2. Commercial Agent
  3. Mortgage Broker
  4. Real Estate Rental Agency

Written by the company

At Michaels we pride ourselves in being different. We don’t practice as ‘stereotypical’ estate agents; talking at people and hard selling – We listen to our clients. Every customer is different, has their own needs and timescales and we are dedicated to putting these first. With over 30 years combined experience in property, we have developed extensive knowledge of the local area and we are able to give our customers genuine, professional advice at all times , whether they’re buying or selling. We provide advice on what people really want to know, whether it be regarding schools, local amenities or even where to eat. We also offer a private service to investment buyers, assisting them in making the best decisions in building their portfolios. Michaels understand that a person’s home is their castle and is more than likely to be their biggest financial asset, so we use comprehensive market research combined with the highest quality of marketing to ensure that we achieve the best price possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

347 reviews

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No recent history of asking for reviews

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4.9

All reviews

(347)

158 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

I have had such a great experience with Micheals Property Consultants! I’m currently purchasing my first property through them and as a first time buyer it’s such an intense process to experience! However, Nikki and Michael have made the whole process so smooth. They have been informative, explained everything perfectly when I’ve needed my hand held and always made sure I am up to date! Myself and my partner would highly recommend!😊

September 24, 2025
Unprompted review
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Reply from Michaels Property Consultants

Thank you so much for your lovely review! Buying your first home is such a big milestone, and we’re delighted to hear that Nikki and Michael were able to make the process smooth and reassuring for you. We’re so pleased you felt supported and well-informed every step of the way. Your recommendation means a lot to us, and we wish you and your partner every happiness in your new home! 🏡✨

Rated 5 out of 5 stars

Professional, efficient and effective

The guys at Michael’s were totally professional in their approach, very efficient and right on the ball at all times, can’t fault them at all.

August 15, 2025
Unprompted review
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Reply from Michaels Property Consultants

Thank you for your kind words! We’re delighted to hear that you found the team professional, efficient, and attentive throughout. Your feedback means a great deal to us, and we’re so pleased we could provide you with such a positive experience.

Rated 5 out of 5 stars

Brand Drive

Kieran made us feel very welcome and gave us plenty of time to get a good look around the property.

September 18, 2025
Unprompted review
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Reply from Michaels Property Consultants

Thank you for your kind feedback! We’re delighted to hear that Kieran made you feel welcome and gave you the time you needed to view the property properly. We’ll be sure to pass on your comments to him!

Rated 5 out of 5 stars

Estate agent was welcoming

Estate agent was welcoming, answered our questions and informed us about everything we needed to know.

September 17, 2025
Unprompted review
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Reply from Michaels Property Consultants

Thank you for your feedback! We’re pleased to hear that our team made you feel welcome and provided all the information you needed. Your kind words are much appreciated!

Rated 5 out of 5 stars

Aaron and Staff Halstead Office

Aaron at Halstead Office was extremely professional, helpful and knowledgable from our first meeting. He found me the perfect Buyer and agreed a perfect price. Being Leasehold, I knew the process would take time and encounter potential pitfalls but the Halstead office (Jacqueline) was there every step of the more difficult moments. Thoroughly Recommend.
They also found me the perfect Purchase Property again at a very good negotiated price with easy vacant possession, so no real chain.
They could not have been more helpful or professional.

September 17, 2025
Unprompted review
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Reply from Michaels Property Consultants

Thank you so much for your fantastic review! We’re thrilled to hear that Aaron and the Halstead team, especially Jacqueline, supported you so thoroughly throughout both the sale and purchase of your properties. It’s wonderful that we could help you find the perfect buyer and your new home with smooth negotiations and minimal complications. Your recommendation means a great deal to us, and we’re delighted we could make the process as seamless as possible for you.

Rated 5 out of 5 stars

Friendly Staff

Kieran was really friendly, courtesy, personable and knowledgeable. He was happy to assist with any questions and came with a big friendly smile on his face. Great asset to the team.

September 11, 2025
Unprompted review
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Reply from Michaels Property Consultants

Thank you so much for your kind words! We’re delighted to hear that Kieran made such a positive impression with his friendliness, knowledge, and approachable manner. We completely agree that he’s a great asset to the team, and we’ll be sure to pass along your lovely feedback to him.

We really appreciate you taking the time to share your experience and look forward to welcoming you again soon!

Rated 5 out of 5 stars

Recently brought a property and…

Recently brought a property and Michael's were very helpful and supportive throughout the process.

September 5, 2025
Unprompted review
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Reply from Michaels Property Consultants

Congratulations on your new property! 🎉 We’re so pleased to hear that our team at Michael’s was able to support you throughout the process and make things a little easier along the way. Your kind words mean a lot, and we wish you all the best as you settle into your new home.

Rated 5 out of 5 stars

House viewing with Kieran

Kieran was very helpful and very informative, gave me opportunities to ask questions, but no need as he had told me all I needed anyway.

September 8, 2025
Unprompted review
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Reply from Michaels Property Consultants

Thank you for your kind words! We’re thrilled to hear that Kieran was able to provide all the information you needed and made you feel supported throughout the process. We’ll be sure to pass your feedback on to him—he’ll be delighted!

Rated 3 out of 5 stars

The valuation process and customer…

The valuation process and customer service we received after the fee was agreed was very good through to completion. We were a little disappointed that we had to do most of the viewings ourselves, which we felt was not made clear and made us feel uncomfortable.

June 20, 2025
Unprompted review
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Reply from Michaels Property Consultants

Thank you for sharing your feedback. We’re pleased to hear that you were happy with the valuation process and the customer service you received throughout completion.

We take on board your comments regarding the viewings you carried out and will review this internally and reflect upon it by way of constructive feedback.

We really appreciate you taking the time to provide your honest feedback.

Rated 5 out of 5 stars

Michael Bickmore managed our sale and…

Michael Bickmore managed our sale and was an absolute rock throughout the process. Professional and super responsive - worth every penny! We would highly recommend to anyone who is looking for an Estate Agent in Colchester area.

September 4, 2025
Unprompted review
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Reply from Michaels Property Consultants

Thank you so much for your wonderful feedback! We’re thrilled to hear that Michael was such a steady and professional support throughout your sale. Your kind words mean a lot, and we’ll be sure to pass them on to him.

We really appreciate your recommendation and are delighted you had such a positive experience with us.

Rated 5 out of 5 stars

Michaels made the buying process a joy!

Everyone at Michaels made the buying process a joy. Michael, Lee, Ollie and especially Nikki all offered exceptional customer service: clear communication, timely responses and updates and professionalism throughout. I recommend Michaels wholeheartedly.

September 5, 2025
Unprompted review
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Reply from Michaels Property Consultants

Thank you so much for your kind words! We’re delighted to hear that Michael, Lee, Ollie, and Nikki were able to make your buying experience such a positive one. Clear communication and professionalism are at the heart of what we do, so it’s wonderful to know this was reflected in your experience.

We really appreciate your wholehearted recommendation and are thrilled you enjoyed working with us!

Rated 5 out of 5 stars

Kieran was friendly

Kieran was friendly, professional and well informed - very helpful and knowledgeable.

September 4, 2025
Unprompted review
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Reply from Michaels Property Consultants

Thank you for your kind words! We’re thrilled to hear that Kieran was able to provide friendly, professional, and knowledgeable support. We’ll be sure to pass your feedback on to him.

Rated 4 out of 5 stars

The gentleman arrived at the flat on…

The gentleman arrived at the flat on time. He was very helpful. Thank you.

August 29, 2025
Unprompted review
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Reply from Michaels Property Consultants

Thank you for your feedback! We’re glad to hear that our team member was punctual and helpful. We really appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

Jesus the attitude!!

Jesus the attitude!!! and , they said to collect the keys on date and on that date they came up with new issues, better go for other people friendly agency

September 4, 2025
Unprompted review
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Reply from Michaels Property Consultants

We’re very sorry to hear about your experience and understand how frustrating it must have been. It’s never our intention to cause delays or inconvenience when collecting keys. Your feedback is important, and we will review what happened to ensure better communication and a smoother process in the future.

Thank you for bringing this to our attention.

Rated 4 out of 5 stars

Property viewing

We met Kieran at a property viewing. He was polite, friendly and interested in the property and what our needs were. He was already at the property when we arrived and had made sure everything was open and available to view.

September 3, 2025
Unprompted review
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Reply from Michaels Property Consultants

Thank you for your kind words! We’re delighted to hear that Kieran made your viewing experience smooth and welcoming. We’ll be sure to pass on your feedback—he’ll be thrilled to hear it.

Rated 5 out of 5 stars

Kieran was very professional and…

Kieran was very professional and welcoming at my property viewing. The property was beautiful, just not right for me at the time! Michaels as a property consultant had good communication and followed up promptly after the viewing.

August 22, 2025
Unprompted review
Rated 4 out of 5 stars

Great support in the final stages

Our experience with Michaels has been very positive overall. While the process had its ups and downs, we really noticed the difference towards the end when Michael became very proactive. He was easy to get hold of, kept us updated, and worked hard to make sure the sale went through. We truly appreciate the effort he put in, especially at the final stages, which made a real difference in getting everything completed.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond throughout the whole process

Michael provided an excellent supportive service throughout the whole buying process. Really quick responses to all queries, and always went above and beyond to ensure all parties concerned were kept on their toes to ensure a swift exchange of contracts and completion.
Far more than just an estate agent! I would recomend to anyone buying or selling.

August 15, 2025
Unprompted review

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