Michigan Bulb Co. Reviews 

24
TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

years ago i ordered from michigan bulb and they came back great everything bloomed and came back bigger the following year. i ordered something recently and it was terrible i will never order again fr... See more

Rated 1 out of 5 stars

It was a bait and switch type situation. Very misrepresented products. Dont count on any thing to look close to what yoh order. No refund except store voucher. The are a scam nursery. Sell you the m... See more

Rated 1 out of 5 stars

I ordered 150 bulbs - iris and grape hyacinth. The price was reasonable and they were shipped promptly. Five of them came up. I contacted customer service by phone (bad connection with India and a ver... See more

Rated 1 out of 5 stars

I ordered plants in January was told shipment would be by mid-February. When I didn't receive the order I checked the status and found out they didn't have them and wouldn't get any in until too late... See more

1.7

Bad

TrustScore 1.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(24)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

years ago i ordered from michigan bulb…

years ago i ordered from michigan bulb and they came back great everything bloomed and came back bigger the following year. i ordered something recently and it was terrible i will never order again from them,

January 18, 2023
Unprompted review
Rated 1 out of 5 stars

Worst Online Garden Company Ever!

Why the Michigan Bulb website displays a 4.5⭐ rating is a complete mystery to me. When I placed an April 2, 2023 order, my online cart showed 0-2 weeks shipping for each item with a confirmation email received the following day. The 1st time I checked my account status, there were five different shipping periods (!!!=should have 🛑ed this order!) that came to be continually postponed until the 5th was finally received 2.5 months later in June with the now added 6th completely cancelled. Before the end of April, I called and/or emailed at least five times when partial shipments were scheduled to occur and 5 different family gifts would not arrive on time to be transported on a scheduled 3 hour driving trip and again when I would have been swamped planting a scheduled early May delivery of 32 live plants along with another previously postponed twice Michigan Bulb delivery before leaving on a 1 week vacation. Each time I was told that a "rush" would be placed for specific shipments and the rest of my order. Other Problems: Another personalized family gift was supposed to have purple blooms but are instead showing not-ever-going-to-change pink ones. Some of the bare root items looked nothing like the online images shown "shipped as" while others couldn't be found again on the website after delivery to check for "shipped as" images or growth requirements and planting instructions. When I called about a "Hardy Carnation" that I couldn't tell which part should be facing up when planted, I was told to "just plant it" and still don't see any growth activity after a month and had to use other resources to determine it's light, soil and water requirements.

April 2, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered 8 plants last summer for fall, none grew.

ordered 8 plants last summer for fall planting. None grew. Made complaint to Michigan Blub and they graciously gave me credit. Ordered 8 more blubs and plants for summer planting and only 2 have grown. Supposed to be 3 Toad lily blubs, only 2 in package, told me they were out. Don't waste your money on this company. Go local if you can.

August 19, 2022
Unprompted review
Rated 1 out of 5 stars

Ordered 3 Elephant ears bulbs

Ordered 3 Elephant ears bulbs, planted when suggested, 1 out of 3 bloomed, the other two are dead. Not quality at all. Never Never again will I ever order from this place. I would inform Michigan Bulbs, but they would just give me store credit, not interested in any of their products ever again

April 21, 2023
Unprompted review
Rated 1 out of 5 stars

I don't trust this company at all and…

I don't trust this company at all and neither should you! I purchased a few items from them this spring - thinking all would ship in a normal amt of time. Received the first 2 items back in spring. The rose bush looked dead and took a long time to finally put out a few leaves. The other 2 items have yet to arrive. Seems the shipping dates keep getting pushed out on their web site. Who wants items to arrive in the middle of a hot summer in the midwest?? If I ordered them in spring, I expect them in spring. Will never purchase from this company again. I think it is a HUGE SCAM!!! Buyer beware!

May 29, 2023
Unprompted review
Rated 1 out of 5 stars

Mother's Day Gift

I ordered a Mother's Day Gift on 4/28/23, on 5/2/23 they charged my credit card and created a FedEx Label. On 5/12/23 I called to see where my order was and they said "Oh we are out. We will have to refund you." They only created the fedex shipping label to charge my card. This company is a scam. Do not buy from them. They will charge your credit card and not send the product and don't care. They either over sold or never had the product. DO NOT BUY FROM THIS COMPANY. SCAM

May 12, 2023
Unprompted review
Rated 1 out of 5 stars

Michigan Bulb is a BOGUS company

I placed an order on 4/12/23 and received a confirmation with a shipping date of 4/17/23, " items available for shipping" Since that date I have checked the "order status" daily. Each day I see that the ship date is put off further and further. I have called customer service 3 times and each time I am told that someone will call me back within 24 hours. Still NO call back and the reps refuse to provide names or transfer me to supervisors. I am told that the supervisors name is "Staff" , how absurd is that. If I did not need to fill in spots in my yard I would cancel the order. But I can state that I will NEVER place another order with Michigan Bulb Co. and I urge everyone else to NEVER order from them.

April 12, 2023
Unprompted review
Rated 1 out of 5 stars

Fraudulent ordering practices

I ordered 4 items yesterday. They sent me a "confirmation" later that day. I saw that it was for another type of plant and immediately sent them an email-with the order number etc. and asked that they not send the plants. This was done before their earliest ship date. I called them today. They said that they had not looked at my email but had shipped the items earlier than expected. They refused to give a refund or stop the shipment (which has not been picked up by the carrier) After speaking to a supervisor who admitted they had shipped it earlier and that I had immediately tried to contact them right away, said that they might give a refund once the product arrives but it might take over 10 DAYS for the item to reach me.

April 7, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered plants in January was told…

I ordered plants in January was told shipment would be by mid-February. When I didn't receive the order I checked the status and found out they didn't have them and wouldn't get any in until too late to plant for my zone. I cancelled the order and was told my Visa would be credited in 7 days, but of course that hasn't happened. this is the first online nursery that I have had completely unsatisfied service. If you order from these guys, beware.

January 7, 2023
Unprompted review
Rated 1 out of 5 stars

It was a bait and switch type…

It was a bait and switch type situation. Very misrepresented products. Dont count on any thing to look close to what yoh order. No refund except store voucher. The are a scam nursery. Sell you the minimum legal definition of a product. Just enough probably to cover liability. Do not order from them yoy will be disappointed

February 28, 2022
Unprompted review
Rated 5 out of 5 stars

Michigan bulb company has integrity.

Michigan bulb company truly stands behind their refund promise. When my lilacs were eaten, I replaced them with a more resistant to deer option. (50 Lavender plants). These plants got flooded out this past spring. 50 replacement plants arrived 10 days ago renewing my hopes for a small scale hobby farm. In these uncertain times it is good to trust a company's word. Buy from them. They are true to their word.

October 15, 2022
Unprompted review
Rated 1 out of 5 stars

Atrocious

Order shipped on the 7th and won't arrive until the 17th. 10 days in transit! My last order arrived moldy, and they wouldn't let me cancel this one. If I choose to return it, I can only receive store credit, no refunds. This company really sucks.

August 5, 2022
Unprompted review
Rated 1 out of 5 stars

received dead plants

Just received 3 small, dried-out, essentially dead iris rhisomes. Should have read the reviews first.
This company should be embarrassed.

September 26, 2022
Unprompted review
Rated 1 out of 5 stars

A very unhappy customer!

I have been a customer of Michigan Bulb Co. for a long time.
I received my shipment of the White Delight Hardy Hibiscus on September 16th 2022, which was ordered on June 3rd, 2022. At the time of the order, i was informed that my shipment was going to arrive in September, hence I patiently waited, expecting a beautiful plant to arrive after three months.
What I received was a skinny four inch twig dug in a 2 inch pot. The twig did not have a single leaf, leave alone anything else.

I emailed the company, attaching a picture of the plant, asking for the refund and they only offered me a merchandise credit. I feel that this is unacceptable behavior on the part of this business.
I am never ordering plants from this company again!!!

September 17, 2022
Unprompted review
Rated 1 out of 5 stars

This place is a joke

This place is a joke! I placed an order for several items on January 20th. Almost a year later and the order still has not been filled. Have called numerous of times and have gotten numerous e excuses as to why the order has not been filled. Asked for a refund on July 21st and was told I could receive a check because I do not have that account that I paid with any longer.. Well Needless to say I have not received a check. They refunded to the card that doesn't exist anymore even though they were told elsewise. 2 of the plants of that order died and they would not refund those either.. Will never, ever order from them again!! Buyer beware!!

September 10, 2022
Unprompted review
Rated 1 out of 5 stars

Almost everything died…

I ordered 300+ bulbs planted them and most never came up. I also had purchased plants most died. Contacted them and they gave me a certificate for around $50. I used certificate and also paid more $ as the plant were more expensive then before. Then I received an out of stock notice and I received a $5 gift off my next purchases, like I will ever buy from them again. Sad as a child They were respectable, but they basically are a SCAM now!!!!

August 3, 2022
Unprompted review
Rated 3 out of 5 stars

Slow and arbitrary

First they take over two and a half weeks to ship products that were 'ready for shipping' when I ordered and then they arbitrarily cancelled part of my order. Not sure what kind of operation they are running but it certainly isn't a business.

June 30, 2022
Unprompted review
Rated 1 out of 5 stars

Michigan Bulb Co. is a joke!

I made my Spring order in February it is June 3rd and I still have not received my order. I just called and cancelled my order. They are happy to take your money, but do not deliver the products. Very poor customer service.

June 3, 2022
Unprompted review
Rated 1 out of 5 stars

This company can not be trusted!!

This company can not be trusted!!! I ordered several different types of grasses. What they sent was so small I had trouble finding them in the bag of peat. They charge a premium for next to nothing, which has a better chance of dying than living. Then there is the fact it takes weeks into months to ship.

May 12, 2022
Unprompted review
Rated 1 out of 5 stars

All Talk No Walk

I originally ordered product in late February all showing an "in stock status." Customers need to know that Michigan Bulb charges you when you order, not when they actually ship the products to you (assuming that happens in the same calendar year) - big difference. 2 months after my order and payment I am still attempting to get the original items, not only that I ordered but also paid for nearly 60 days ago. 2 different contacts from my end to the company have presented no progress, only weak promises and a litany of excuses. MBC continues to push their delivery dates out on my order status bar, no explanation, no real customer service, minimal business integrity and at the end of the day all talk and no walk. Order at your own risk

April 16, 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look