Midas Beds Reviews 418

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 398 reviews, reviewers overwhelmingly had a great experience with this company, often praising the smooth process from ordering to delivery. Customers frequently highlight the excellent quality of the beds, describing them as sturdy, comfortable, and well-made, with many appreciating the luxurious appearance and good value. The delivery service is consistently commended for its speed, efficiency, and the helpfulness of the delivery teams, who often carry items to the room of choice and provide good communication. However, some customers experienced issues with product quality, reporting damaged items, missing parts, or poor construction, leading to returns or dissatisfaction. A few others also felt that communication regarding delivery could be improved, with some experiencing delays or unfulfilled delivery promises.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers expressing satisfaction with the... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and efficient... See more

Quality

Consumers find quality to be positive, with many reviewers describing items as sturdy, well-made, and of... See more

Service

Reviewers mention positive feedback about service, with many describing it as great, excellent, and... See more

Order

People report positive experiences with the ordering process, often describing it as easy and smooth from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivered within the week of ordering it and delivered to the room of choice by two delivery men who even called the day before to check the date and time was OK and gave me a text when half an hou... See more

Company replied

Rated 5 out of 5 stars

From order to delivery a smooth process. Even allowing for a UK bank Holiday the bed arrived 7 days from ordering. Ordering was easy and delivery was completed professionally. The driver called to le... See more

Company replied

Rated 5 out of 5 stars

Great product at a very competitive price. Communications from the store regarding updates and delivery times were 1st class. Delivery was good by placing the bed into the room of choice, but it... See more

Company replied

Rated 5 out of 5 stars

Really not going to lie , I was sceptical at 1st , I looked up reviews seemed genuine. Ordered, 2 bedds 2 headboards. One headboard was missing on delivery, was asked by the delivery driver to cont... See more

Company replied


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

We’re a family-run business with over 30 years of experience in crafting quality beds. At Midas Beds, comfort runs in the family. With decades of expertise, we know what it takes to create the perfect night’s sleep – combining timeless craftsmanship with everyday affordability. Every bed we offer reflects our commitment to quality, durability, and care. Why Choose Midas Beds? Made in the UK Every product we make is built by hand in the UK. From sturdy frames to supportive mattresses, we take pride in delivering locally made quality you can trust. Free & Fast Delivery Free & Fast Delivery available within 3–7 working days. Additional shipping surcharges may apply based on your location. 0% Interest, Buy Now Pay Later We believe everyone deserves great sleep—without financial stress. That’s why we offer 0% interest finance and flexible Klarna payment options, including Buy Now, Pay Later. 5-Year Warranty We stand behind our craftsmanship. That’s why all Midas Beds products come with a 5-year warranty for peace of mind.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

418 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price sprung divan base

Great price sprung divan base, the delivery was on time. The delivery drivers were polite and helpful

May 7, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your lovely feedback! We’re pleased to hear you were happy with the value, delivery, and service from our delivery team.

Kind regards,
Midas Beds

Rated 3 out of 5 stars

4 divan parts

I received 4 divan parts to make a king size devan which was great but I found that the holes for the flat wheels were not fully board out and the metal item inside came out and one of the flat wheels broke, this caused concern as I was unable to fully fit them. There were no holes for a headboard. if I have known this I would have gone somewhere else

May 1, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback, and we’re very sorry to hear about the issues you experienced during assembly. This is not the standard we aim to provide, and we understand how frustrating this must have been.

We’d appreciate the opportunity to look into this further for you, especially regarding the wheel fittings and headboard attachment concerns. Please feel free to contact our team directly and we’ll be happy to assist.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Quick processing time

Quick processing time. Easy, helpful delivery process. And the bed seems to be good quality and good value

April 15, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re delighted to hear you were happy with the quick processing, smooth delivery, and overall quality and value of your bed.

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Headboard and divan bed base order

We ordered a headboard and matching divan bed base. At first it was difficult to contact Midas Beds via email and the customer service number. However, once they got in touch, the customer service has been excellent and promptly resolved our problem related to damage. We're now awaiting delivery of the replacement order.

May 5, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback. We’re sorry for the initial difficulty in getting in touch, but we’re pleased our team was able to resolve the issue promptly once contacted.

Your replacement order is currently being arranged, and we appreciate your patience and understanding throughout the process.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great thank you

Great thank you

May 5, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your kind feedback. We’re delighted to hear you had a great experience with us.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Very good communication

Very good communication

May 5, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re glad to hear you were happy with the communication throughout your experience with us.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

For once got a good price

For once got a good price, and even better service, would recommend

May 2, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your kind feedback! We’re so pleased to hear you were happy with both the price and the service. We really appreciate the recommendation.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great delivery and communication

Great delivery and communication. The bed is great and the delivery team accommodated my request

May 6, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re delighted to hear you were happy with the communication, delivery, and your new bed. It’s great to know the delivery team could accommodate your request too.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Thanks it’s beautiful

Thanks it’s beautiful, and great delivery service.

May 6, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your lovely feedback! We’re so pleased to hear you’re happy with your new bed and the delivery service.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great quality bed would definitely…

Great quality bed would definitely recommend to anyone and delivered to my door 3 floors up with only stairs no lift

April 24, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your great feedback! We’re so pleased to hear you’re happy with the quality of your bed, and we’ll be sure to pass your kind words on to the delivery team for handling the stairs so well.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

A great experience ordering with Midas

A great experience ordering with Midas. Great product, made in the UK, delivered quickly and installed excellently. All at a good price.

April 24, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your fantastic feedback! We’re delighted to hear you had such a great experience and were happy with the quality, delivery, and installation of your new bed.

We really appreciate your support for our UK-made products.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Thank you

Thank you , good quality for an amazing price , helpful delivery too

May 1, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your kind feedback! We’re so pleased to hear you’re happy with the quality, value, and delivery service.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

In Love with our king size bed amazing…

In Love with our king size bed amazing quality, super comfortable, and looks beautiful in the room. Looks so much better in person The customer service was impressive too, very helpful and smooth from start to finish. Delivery was on time! Highly recommend!

April 24, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your amazing feedback! We’re so pleased to hear you love your new king size bed and that it exceeded your expectations in both comfort and appearance.

It’s also wonderful to hear our team and delivery service made the whole process smooth for you. We really appreciate your recommendation.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Highly recommend Midas Beds

From start to finish we have been very impressed with the service from Midas Beds. Delivery was fast we were kept informed each step of the way. The bed base we ordered is spot on we are very pleased with our order. We had our old base removed at the same time, saving us the hassle of getting rid of it. We can highly recommend Midas Beds.

April 23, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your wonderful feedback! We’re delighted to hear you were impressed with the service from start to finish and that everything went smoothly with delivery and communication.

It’s great to know you’re pleased with your new bed base and that the old base removal made things even easier for you. We really appreciate your recommendation.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Easy purchase & good communication from…

Easy purchase & good communication from ordering to delivery. No issues. Excellent product, will defo use again.

May 7, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your fantastic feedback! We’re so pleased to hear everything went smoothly from ordering to delivery and that you’re happy with the product.

We really appreciate your support and look forward to serving you again in the future.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

I ordered two small double beds and…

I ordered two small double beds and mattresses for my kids. Good beds, kids are happy. The delivery guys were polite and quick. As we are preparing our new home and renovations are still ongoing, we actually set the beds up only a few days ago but ordered and received them few weeks ago. I was very pleasantly surprised when I received a courtesy call from Midas beds, I was asked how I found the beds and their service and I had to admit that we haven’t set them up yet but so far so good. The gentleman on the other end was very polite and encouraged me to contact them in case we are not happy with anything once we set the beds up. But no need- they are good beds and were easy to set up. However I’m sure if there were any problems they’d be more than happy to help!

April 17, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your lovely and detailed feedback! We’re so pleased to hear your children are happy with their new beds and that everything was easy to set up.

It’s also great to know our follow-up service made a positive impression — we always want our customers to feel supported before and after delivery. We really appreciate your kind words and trust in us.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

I need a sturdy bed as my back is not…

I need a sturdy bed as my back is not good. I've done good research, online and shop around. I've found that Midas beds provides the best, price and quality vise. The bed is comfy, nice colour and very easy to be assembled. Communication was great too. So if anyone need a good bed on a good price, I would highly recommend Midas beds.

May 6, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your wonderful feedback! We’re so pleased to hear you found the perfect bed for your needs and that you’re happy with the comfort, quality, and value. It’s great to know the communication and assembly were smooth too.

We really appreciate your recommendation.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

This company is great

This company is great, the bed is amazing, so comfortable, fast delivery service and overall I was happy with my purchase, would buy definitely buy another bed again!

May 2, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your amazing feedback! We’re so pleased to hear you’re happy with the comfort, delivery, and overall experience. It means a lot to know you’d choose us again in the future.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Good value for money.

Good value for money.
Delivered to room of choice.

April 30, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re pleased to hear you found your purchase good value for money and that the delivery to your chosen room went smoothly.

Kind regards,
Midas Beds

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look