Midas Beds Reviews 418

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 398 reviews, reviewers overwhelmingly had a great experience with this company, often praising the smooth process from ordering to delivery. Customers frequently highlight the excellent quality of the beds, describing them as sturdy, comfortable, and well-made, with many appreciating the luxurious appearance and good value. The delivery service is consistently commended for its speed, efficiency, and the helpfulness of the delivery teams, who often carry items to the room of choice and provide good communication. However, some customers experienced issues with product quality, reporting damaged items, missing parts, or poor construction, leading to returns or dissatisfaction. A few others also felt that communication regarding delivery could be improved, with some experiencing delays or unfulfilled delivery promises.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers expressing satisfaction with the... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and efficient... See more

Quality

Consumers find quality to be positive, with many reviewers describing items as sturdy, well-made, and of... See more

Service

Reviewers mention positive feedback about service, with many describing it as great, excellent, and... See more

Order

People report positive experiences with the ordering process, often describing it as easy and smooth from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivered within the week of ordering it and delivered to the room of choice by two delivery men who even called the day before to check the date and time was OK and gave me a text when half an hou... See more

Company replied

Rated 5 out of 5 stars

From order to delivery a smooth process. Even allowing for a UK bank Holiday the bed arrived 7 days from ordering. Ordering was easy and delivery was completed professionally. The driver called to le... See more

Company replied

Rated 5 out of 5 stars

Great product at a very competitive price. Communications from the store regarding updates and delivery times were 1st class. Delivery was good by placing the bed into the room of choice, but it... See more

Company replied

Rated 5 out of 5 stars

Really not going to lie , I was sceptical at 1st , I looked up reviews seemed genuine. Ordered, 2 bedds 2 headboards. One headboard was missing on delivery, was asked by the delivery driver to cont... See more

Company replied


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

We’re a family-run business with over 30 years of experience in crafting quality beds. At Midas Beds, comfort runs in the family. With decades of expertise, we know what it takes to create the perfect night’s sleep – combining timeless craftsmanship with everyday affordability. Every bed we offer reflects our commitment to quality, durability, and care. Why Choose Midas Beds? Made in the UK Every product we make is built by hand in the UK. From sturdy frames to supportive mattresses, we take pride in delivering locally made quality you can trust. Free & Fast Delivery Free & Fast Delivery available within 3–7 working days. Additional shipping surcharges may apply based on your location. 0% Interest, Buy Now Pay Later We believe everyone deserves great sleep—without financial stress. That’s why we offer 0% interest finance and flexible Klarna payment options, including Buy Now, Pay Later. 5-Year Warranty We stand behind our craftsmanship. That’s why all Midas Beds products come with a 5-year warranty for peace of mind.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

418 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good purchase experience

Quick delivery, updated to specific time. Beds seem to be of good quality.

May 2, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re glad to hear delivery was quick and well communicated, and that you’re happy with the quality of the beds.

Kind regards,
Midas Beds

Rated 4 out of 5 stars

The bed is as advertised

The bed is as advertised, I find it very comfortable and a good sleeping position, for my heart condition l

May 1, 2026
Unprompted review
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Reply from Midas Beds

Thank you for your feedback! We’re so pleased to hear you’re finding the bed comfortable and supportive. Wishing you many restful and comfortable nights ahead.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Bed purchase

We recently purchased a bed from Midas Beds, we are very happy with our purchase. Beautiful bed at an amazing price, great service and quick delivery. Would definitely buy again.

May 5, 2026
Unprompted review
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Reply from Midas Beds

Thank you for your lovely feedback! We’re so pleased to hear you’re happy with your new bed, the service, and the quick delivery. It means a lot to know you’d choose us again in the future.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Bed looks amazing

Great experience from start to finish. The bed looks sleek, feels sturdy, and the storage drawers are a game changer. Delivery was on time and set up was seamless - couldn’t ask for better service!

May 1, 2026
Unprompted review
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Reply from Midas Beds

Thank you for your fantastic feedback! We’re so pleased to hear you had a great experience from start to finish and that you’re enjoying the look, sturdiness, and storage of your new bed. Glad everything went smoothly with delivery and setup too.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Pink Velvet bed

It was brought for my daughter, lovely Bed, very sturdy and excellent value for money.. quick delivery .. Mattress is very comfortable for her as well

April 13, 2026
Unprompted review
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Reply from Midas Beds

Thank you for your lovely feedback! We’re so pleased to hear your daughter is happy with her new bed and that you’re pleased with the quality, comfort, and value. Great to know delivery was quick too.

Kind regards,
Midas Beds

Rated 1 out of 5 stars

Bought the nike mattress however the…

Bought the nike mattress however the mattress was disgusting, springs poking into my back and a very uncomfortable sleep overall, delivery drivers also pressured me to leave a review which I wasnt happy about

April 2, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback, and we’re sorry to hear about your experience. This is not the level of comfort or service we aim to provide.

We’re particularly concerned to hear about the delivery experience and will be looking into this with our delivery partners, as pressuring customers for reviews is not something we support or expect.

Regarding the mattress, we do offer a smooth returns policy, so please feel free to get in touch with our team and we’ll be happy to assist you in resolving this.

— The Midas Beds Team

Rated 5 out of 5 stars

Great double ottoman side opening bed

Great double ottoman side opening bed - very happy with purchase.
Mattress wasn't quite right, but Midas were happy to receive it back under their 30 day mattress return policy and it was collected quickly and refunded quickly as well - great service - thank you

April 30, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your lovely feedback! We’re so pleased to hear you’re happy with your ottoman bed, and glad we could help quickly with the mattress return.

It’s great to know everything was handled smoothly — we really appreciate your kind words.

— The Midas Beds Team

Rated 5 out of 5 stars

Super king divan

Can't believe the value for money with them. Got a lovely super king divan, the mattress is just the right level of comfort, and delivery was quick and efficient. So glad I made this purchase.

April 30, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your fantastic feedback! We’re so pleased to hear you’re happy with the comfort, quality, and value of your new bed, and that delivery was quick and efficient.

— The Midas Beds Team

Rated 1 out of 5 stars

poor quality bed and uncomfortable…

poor quality bed and uncomfortable delivery. The delivery man tried to take my phone and force me to write a positive review. I found this unsettling as I am a woman who lives alone. The bed is really poor quality When I've contacted the company to request that they collect the bed and provide a refund, my emails have been ignored. I do wonder if this is to overrun the refund timeframe and avoid giving me my money back. This experience has been horrible.

I already emailed the support team but got no reply. My order number is ~4836. I also think it's disgusting that I have to pay £50 for the item to be collected and worse, I now have no bed to sleep on

May 2, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Hi Bets,

We’re really sorry to read about your experience, this is certainly not the level of service or quality we aim to provide.

Your comments about the delivery experience are especially concerning, and we want to be clear that this is not something we tolerate from our delivery partners. We will be looking into this matter urgently.

Unfortunately, we’re unable to locate your order from this review alone. Could you please contact us at support@midasbeds.co.uk with your order number or postcode so we can investigate fully and resolve this for you as quickly as possible?

We also want to ensure the issue with your bed and refund request is handled without any further delay.

Thank you for bringing this to our attention, we take feedback like this seriously and are committed to putting things right.

Kind regards,

— The Midas Beds Team

Rated 5 out of 5 stars

Easy to order

Easy to order, good communication, great value for money, the bed base was easy to assemble. Delivery was good.

April 19, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your great feedback! We’re glad to hear you found everything easy from ordering to assembly, and that you were happy with the communication, delivery, and value.

— The Midas Beds Team

Rated 4 out of 5 stars

Good value

Good value. Comfortable

April 17, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re glad you’re happy with the comfort and value.

— The Midas Beds Team

Rated 5 out of 5 stars

Lovely bed

Lovely bed, prompt delivery. Perfect for my 12 year old daughter and the memory foam mattress really comfy.

April 30, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your lovely feedback! We’re so pleased to hear your daughter is enjoying her new bed and that the mattress is nice and comfy. Glad everything arrived promptly too.

— The Midas Beds Team

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service, good quality, great communication from start to finish.Had specific requests for delivery to a remote site on a Saturday and the delivery service was top notch, they adjusted the schedule to our needs and we were updated from start to finish, meaning waiting in for delivery could not of been any more stress free.
10 out of 10 for prompt service and delivery

April 18, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your fantastic feedback! We’re delighted to hear everything went smoothly and that the delivery could be tailored to your needs. It’s great to know the communication and service made the whole process stress-free for you.

We really appreciate your kind words!

— The Midas Beds Team

Rated 5 out of 5 stars

Great bed for really affordable prices…

Great bed for really affordable prices we had our mattress already we bought bed base but for this price I didn't expect bed that good thank you

March 26, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your great feedback! We’re so pleased to hear you were pleasantly surprised by the quality — especially at the price.

— The Midas Beds Team

Rated 5 out of 5 stars

Team were really helpful came on time

Team were really helpful came on time. Good experience and good delivery.

April 25, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We’re glad to hear the team were helpful and everything arrived on time.

— The Midas Beds Team

Rated 5 out of 5 stars

First class customer service very…first class

First class customer service very pleased with reinforced bed up to now.would highly recommend you to friends and family delivery first class overall 100% service all round

April 23, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your fantastic feedback! We’re so pleased to hear you’re happy with the reinforced bed and the overall service. It means a lot that you’d recommend us to friends and family.

— The Midas Beds Team

Rated 5 out of 5 stars

Lovely bed

Lovely bed, good quality and built well. Very happy with my purchase! Only thing was one of the screws for the headboard was missing which was a bit of a pain, but we managed to come up with a solution. This company also kept me updated throughout the process and the delivery company it was passed onto was excellent.

April 22, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your lovely feedback! We’re so pleased to hear you’re happy with the quality of your bed and the overall service.

We’re sorry about the missing screw — that shouldn’t have happened — but we’re glad you were able to find a solution. If you need anything at all, please feel free to get in touch and we’d be happy to help.

— The Midas Beds Team

Rated 4 out of 5 stars

A wrong bed was sent

A wrong bed was sent, than, the wrong colour was sent. But after a week of waiting for the right bed, all was well! It was worth waiting as it's great bed. The wood is weak ( very thin ) as I made a whole kneeling on it but what do you expect for £150!

April 28, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback. We’re really sorry for the mix-ups with your order and the delay in getting the correct bed to you — we understand how frustrating that must have been.

We’re glad everything was resolved in the end and that you’re happy with the bed overall. Your comments are appreciated and will be shared with our team to help improve.

— The Midas Beds Team

Rated 5 out of 5 stars

Impressed with this company.

Impressed with this company.
Ordered a bed and headboard. I called to see if I could arrange next day delivery. They gave me their delivery company details. That wasn’t possible but they explained why. All very polite and helpful.
The bed came within a few days anyway. Helpful delivery guys.
Bed is a good quality. Very happy.

April 17, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your lovely feedback! We’re so pleased to hear you had a positive experience with our team and delivery, and that you’re happy with the quality of your new bed.

We really appreciate your kind words!

— The Midas Beds Team

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