middletonnurseries.co.uk Reviews 

122
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the plants, noting that they consistently arrive in a very healthy, thriving condition and are securely packaged to prevent any harm during transport. Consumers also appreciate the straightforward ordering process and enjoy a wonderful selection of vibrant varieties accompanied by reliable delivery services. However, some customers also noted that delivery times occasionally took longer than expected during peak seasons or busy operational periods. Additionally, a small group of reviewers mentioned receiving individual plants that were slightly damaged in transit or smaller than anticipated upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the plants are healthy and arrive in excellent... See more

Quality

Reviewers mention positive feedback about quality, noting that the plants arrive in a very healthy and sturdy... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt arrivals and secure packaging.... See more

Order

Customers had positive experiences with order processes, highlighting easy website navigation, secure... See more

Service

Users describe positive interactions with service, praising the consistent communication from ordering to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived in excellent condition,cut down to ensure no damage. Well packed. Now grown to treble size on arrival and delice acquamarine salvias flowering. Argentine skies grown well but no flowers yet a... See more

Company replied

Rated 5 out of 5 stars

I was looking for a couple of specific salvias and Middleton were able to supply them. As a first time buyer I was blown away with the size and quality of the plants that were delivered as 9cm pot ver... See more

Company replied

Rated 5 out of 5 stars

My 7 Salvias from Middleton Nurseries were the best plants I received this year - and I buy a lot of plants on line. Ordering process was easy. I was kept informed of progress (very helpful so I coul... See more

Company replied

Rated 5 out of 5 stars

I have bought many plants from different specialist nurseries over many years. These Salvias arrived in the BEST condition of any other plants that I have ordered. They have very healthy growth compl... See more

Company replied


Company details

  1. Garden

Written by the company

Middleton Nurseries is a family-run business based in the small village of Middleton, we began as a retail garden centre before focusing solely on our nursery, allowing John to pursue his passion for growing and breeding plants. Since then, we’ve grown into a leading supplier of hardy perennials, specialising in salvias, which we sell online and at RHS shows across the country. In 2021, Middleton Nurseries became a third-generation business when John’s children, James and Annabel, joined the team. Today, we combine decades of horticultural expertise with a passion for quality, growing over 300 varieties of salvias. Known for our high standards and reliable delivery, we’re proud to exhibit at RHS shows and play an active role in the wider horticultural industry.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

122 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(122)

103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My Little Geums

Well established plants/ label that can be put in the earth/ well packaged/ notification of delivery - all this adds to a quality service - thank you

May 9, 2026
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Reply from middletonnurseries.co.uk

Thank you so much for your wonderful review! We're delighted to hear you were pleased with the quality of the plants, packaging, labels, and delivery updates. Your kind words mean a lot to us, thank you for your support! 💚

Rated 5 out of 5 stars

Beautiful plants

Beautiful plants arrived well packed and growing amazingly

May 8, 2026
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Reply from middletonnurseries.co.uk

Thank you so much for the review! So glad to hear they arrived in good condition to you!

Rated 5 out of 5 stars

I thought it was great

I thought it was great. The plant is beautiful and arrived in perfect condition - it even had flowers undamaged in transit. I knew when it was coming. I would certainly buy from this company again.

May 7, 2026
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Reply from middletonnurseries.co.uk

Thank you for your lovely review! 🌸 We're so pleased your plant arrived safely and in perfect condition. We really appreciate your support and look forward to sending you more plants in the future! 💚

Rated 5 out of 5 stars

Excellent customer services and healthy plants - even during heatwave

Had a little mix up with my order and Middletons could not have been better - responsive, kind, polite and efficient. Very impressed and deserving of custom. Thank you very much.

May 14, 2026
Unprompted review
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Reply from middletonnurseries.co.uk

Thank you so much for your lovely review! We're so pleased we could get everything sorted for you. Your kind words mean a great deal to our small family business, and we really appreciate your support 🌸

Rated 5 out of 5 stars

Absolutely excellent

I purchased a number of plants from Middleton Nurseries and they arrived today. This is my second year purchasing from this nursery. I purchased 12 plants and every one was perfect. They are very well packed and delivered within one day of dispatch. All the plants are healthy and quite large compared to others I have previously bought from other companies. I would highly recommend this nursery. Their communication is excellent and they do exactly what they say they will. I will buy again next year.

April 21, 2026
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Reply from middletonnurseries.co.uk

Thank you so much for ordering again with us! 😊 We’re really glad they arrived in good condition for you. We always take great care when packing orders to ensure they reach you safely.

It’s wonderful to hear feedback like this, it truly means a lot to us. Thank you! 🌿

Rated 4 out of 5 stars

Consistant and reliable

The quality of the plants was pretty good. Well packaged and good communication. I've used them before and probably will again.

March 31, 2026
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Reply from middletonnurseries.co.uk

Thank you for the review! We're glad they arrived in great condition for you!🌸

Rated 5 out of 5 stars

Plants arrived as expected

Plants arrived as expected, well packed and looking very healthy good service as always

April 18, 2026
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Reply from middletonnurseries.co.uk

Thank you for the review! We're glad they arrived in great condition for you!🌸

Rated 2 out of 5 stars

1/2 of the order was missing Have been…

1/2 of the order was missing Have been in touch with them and awaiting a reply

April 24, 2026
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Reply from middletonnurseries.co.uk

We got in contact as soon as we could. As a small family business, we always aim to respond as soon as possible when emails are received. There was a variety not included in your order due to crop failure, which was outlined and noted on the packing invoice inside the box, and a refund was issued immediately.

Rated 5 out of 5 stars

A first class nursery!

A first class nursery where I have been able to increase not only my collection of beautiful Salvias but also other beautiful perennials! Excellent service!

April 14, 2026
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Reply from middletonnurseries.co.uk

Thank you so much, these words mean a lot, it’s really great to hear! 😊 We hope they flourish in your garden 🌿🌸

Rated 5 out of 5 stars

As usual

As usual, the plants were packed securely and looked good and healthy and ready to plant out.

April 16, 2026
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Reply from middletonnurseries.co.uk

That’s great to hear 😊 Thank you so much for ordering with us again! 🌿 We hope the plants thrive in your garden 🌸

Rated 5 out of 5 stars

Good quality healthy plants in sturdy…

Good quality healthy plants in sturdy layered clean packaging. Delivered on time using a decent courier (DPD).
Good website also.

May 14, 2026
Unprompted review
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Reply from middletonnurseries.co.uk

Thank you, this is great to hear! I’m so pleased DPD delivered the plants in good condition and that you like the website!

Rated 5 out of 5 stars

Lovely healthy plant

Lovely healthy plant, arrived as expected and was packaged well.

April 18, 2026
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Reply from middletonnurseries.co.uk

Thank you for the review! I’m glad they arrived in great condition for you, we always take care and time when packing orders!

Rated 5 out of 5 stars

Delivery on time

Delivery on time, good quality plants

April 21, 2026
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Reply from middletonnurseries.co.uk

Thank you for the review! I’m glad they arrived in great condition for you!

Rated 2 out of 5 stars

We haven’t received the order yet and…

We haven’t received the order yet and no communication re current status of our order

April 15, 2026
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Reply from middletonnurseries.co.uk

The order had not been completed due to a missing payment. We responded as soon as we could when we were contacted regarding this matter, and it has since been resolved. We always do our best to get back to you as quickly as possible.

Rated 5 out of 5 stars

My plants arrived much sooner than…

My plants arrived much sooner than expected and were of a good quality.Packaging was just right. Good communication

April 12, 2026
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Reply from middletonnurseries.co.uk

Thank you so much for taking the time to leave us a review, we really do appreciate it! 😊
We’re so glad your plants arrived safely and in great condition. We put a lot of care into packing every order, so it’s lovely to hear they reached you well. We hope they put on a beautiful show in your garden this year! 🌿

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