MidInMod Reviews 112

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the high quality of the furniture, noting its durability and thoughtful design. Many people appreciate the excellent delivery service, highlighting its speed, efficiency, and the professionalism of the delivery teams. The staff are frequently commended for their helpfulness and friendly approach, making the shopping experience pleasant and easy. However, some customers experienced issues with product quality, such as damaged items upon arrival or furniture that did not match online descriptions. There were also instances of delayed deliveries and difficulties with assembly, including missing parts or misaligned holes. A few people also mentioned concerns about the return policy and the long wait times for their orders.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers express satisfaction, praising the... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of furniture,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the quick and timely... See more

Staff

Customers had positive experiences with staff. Many reviewers praised the professionalism and helpfulness of... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the easy ordering... See more

Based on these reviews

Rated 4 out of 5 stars

Great looking chair. Comfortable. Arrived more than a week past estimated delivery. Packing needs improvement. The two front feet punctured the box and were sticking out a few inches. Very minor damag... See more

Rated 4 out of 5 stars

This sofa is exactly what I was hoping for—it matches the video shown on the website perfectly and is super comfy. The electric pull-out mechanism is a standout feature: very convenient and incr... See more

Rated 4 out of 5 stars

Great selection of furniture, we got a nice tv stand that is great quality wood. Parking wasn’t ideal and the associate couldn’t care less about my existence.

Rated 4 out of 5 stars

Nice bench. Very sturdy, however, the color grey in actuality is much darker than shown online. Nevertheless, looks great in my guest bedroom.



Contact info

4.1

Great

TrustScore 4 out of 5

112 reviews

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Replied to 25% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

High style with reasonable prices

I was looking for chairs to go with a new live edge dining table we had purchased. My husband and I had envisioned mid century modern chairs with the table but we were not willing to spend $400+ per chair. I remembered MidinMod from a previous visit. Mariana was very helpful and she even allowed us to take home two different chairs to try them out with the table. They both looked great and we bought two arm chairs and four side chairs. They are comfortable, provide the look we wanted and were very reasonably priced.

December 26, 2025
Rated 5 out of 5 stars

Very bad experience

Very bad experience, not buying from your store again ever! Didn’t took in consideration the fact that the color of the sofas didn’t match the color I thought I was going to get , asked for a discount instead of returning them but not even that was considered, very disappointed costumer first and last time buying from this store.

December 5, 2025
Rated 5 out of 5 stars

I’m in love!

I’m in love with my chairs. I worried about ordering online and so glad I trusted MidnMod. My chairs look as described and no damage. I’m over the moon.

October 8, 2025
Rated 1 out of 5 stars

Terrible Delivery + Damaged Item

This was the most stressful and frustrating furniture delivery I have ever experienced. I confirmed multiple times with the shipping coordinators that the drivers delivering our dresser had necessary information (Real ID) for me to sponsor them onto the military base we live at, was even notated on our delivery slip, but was lied to. My husband had to leave work, and borrow a truck from a friend so we could get it from them at the gate and drive it home, on top of the time I had to take off of work to receive the delivery. The whole process took 2 hours!

Only for us to open the package and there be a large, irreparable crack in the side of the dressed, and two drawer tracks had fallen apart. I had to take the drawer apart, remove, fix and reinstall the bearings in the tracks to be able to use the drawers properly.

So disappointing given the cost of the item (over $700) and how excited we were to finally receive it after 3 weeks of waiting. I’m nervous to order from this company again given these issues and the stress involved with delivery.

August 8, 2025
Rated 4 out of 5 stars

Nice bench

Nice bench. Very sturdy, however, the color grey in actuality is much darker than shown online. Nevertheless, looks great in my guest bedroom.

September 9, 2025
Rated 1 out of 5 stars

Quality concern

Cushions are are thin
Fabric scratches very easily
Some of the connections are already not connecting anymore
Tinkerbell green not olive green
This couch is not going to last long term
Very disappointed

August 6, 2025
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Reply from MidInMod

Thank you for sharing your thoughts with us. We're sorry to hear that your experience with the sofa has not met your expectations.

We understand that product satisfaction is deeply personal, and we regret that this purchase did not align with what you were hoping for. Your feedback is important to us, and we appreciate you taking the time to let us know how you feel.

If there's anything we can do to assist you further, please don’t hesitate to reach out to our customer care team at support@midinmod.com.

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