Midlands Compost Reviews 223

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

I bought this compost for growing vegetables and gourds in raised beds, and unfortunately it has been extremely disappointing. The material does not behave like proper horticultural compos... See more

Rated 5 out of 5 stars

A lovely guy delivered, very polite and professional. A slight mishap with the bag getting caught on the tow bar upon delivery due to the bag being overfilled but he was a true gent about it and cou... See more

Company replied

Rated 5 out of 5 stars

Simon always communicates well even when under pressure with his deliveries. He is helpful and courteous. Compost is of good quality. Shame about plastic bags but can be recycled as weed suppressa... See more

Company replied

Rated 5 out of 5 stars

Great service. Ordered at the weekend and delivered right to the greenhouse on Tuesday. Compost looks great quality. Fine and loose. No big hard chunks or compacted like you get when buying from the w... See more

Company replied

Company details

  1. Topsoil Supplier
  2. Bark Supplier
  3. Garden
  4. Mulch Supplier
  5. Turf Supplier

Written by the company

Midlands Compost is a family run delivery company of Organic Peat Free, PAS 100, Screeded. Multi Purpose Compost, Bark Mulch and Well Rotted Horse Manure (with top feeding worms) direct to your door, and the take to wherever needed (greenhouse, shed, garage or even empty in to borders if needed) We take hassle out of having to worry about lugging this in to your car and unloading this. As a company we aim for 5* service on each and every order. We also keep our prices inline with Garden Centres, even though our quality is so much higher than you can purchase from most garden centres and on the high street. Our reviews confirm this. We thrive in returning customers and recommendations. As a company we are growing year on year, growing to become a national company and market leader within the ever increasing market of compost home delivery. Midlands Compost love hearing feedback from customers, wether positive or negative please let us know, as a growing company the only way to improve is hearing what you as customers want and expect from us. We are on Facebook so please give our page a like for offers and promotions. www.midlandscompost.co.uk


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

223 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Superbly helpful

Superbly helpful
Great communications
Speedy delivery
Lovely product
Good price- what more could you ask?!!!

February 28, 2023
Midlands Compost logo

Reply from Midlands Compost

Good Evening Ruth,

Thank you for taking the time to leave us such a great review, this helps us so very much, we aim to always go above and beyond with each and every order we receive as we know customer service is the key to a successful company!

Thank you

Simon

Rated 5 out of 5 stars

Excellent friendly customer service

Excellent friendly customer service, prompt delivery, good communication, lovely compost!

February 24, 2023
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Reply from Midlands Compost

Good Evening,

Thank you so much for taking the time to leave us a review and such a great one at that! We are so please that you are happy with the service and products.

Kind regards

Simon

Rated 5 out of 5 stars

Quick and excellent service

Quick and excellent service. Very good communication.

February 23, 2023
Unprompted review
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Reply from Midlands Compost

Good Morning,

Thank you so much for taking the time to leave us a review and your custom.

Kind Regards

Simon

Rated 5 out of 5 stars

Amazing order to delivery service

Amazing order to delivery service from Simon. Kind, respectful, and really helpful! I ordered some topsoil and compost and got it delivered the next day and exactly where I needed it! I know that it may sound strange as the soil is just soil but I can gladly say that now I know what top-quality topsoil and compost look and smells like. I'm going to order again and make sure to warmly recommend Midlands Compost.

February 14, 2023
Unprompted review
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Reply from Midlands Compost

Thank you so much for an amazing 5* review, this means so much to us and just what we aim to achieve each and every time as a company.

Kind Regards

Simon

Rated 5 out of 5 stars

Great Compost

Polite, reliable and good quality product.

February 7, 2023
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Reply from Midlands Compost

Thank you for such an incredible review, this helps us grow and develop as a company.

Kind Regards

Simon

Rated 5 out of 5 stars
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Reply from Midlands Compost

Good Evening,

Thank you so much for taking the time to leave us a review and I am so pleased you were happy with the service!

We are aiming to be one of the best companies offering compost delivery to your door, and reviews like this show we are going in the right direction.

Kind Regards

Simon

Rated 5 out of 5 stars

Highly recommended

Great product and price, fast delivery and excellent communication

January 2, 2023
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Reply from Midlands Compost

Thank you so much for taking the time to leave us a review, this really does help us so much!

I am so pleased you were so happy with the service you received from us, as a company your comments as a review is exactly what we aim to achieve.

Thank you so much again

Simon

Rated 5 out of 5 stars

Excellent!

Excellent service, our delivery came really quickly and we were kept in the loop the whole time regarding when it would be delivered etc. A lot cheaper than any other services we could find. Would definitely order from Midlands Compost again!

January 30, 2023
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Reply from Midlands Compost

Hi Rebecca,

Thank you so much for your order and so glad you are happy with the service and value, one of our aims is always to keep our products as good value as possible with amazing quality along with outstanding customer service!

I hope we can assist you more in the future.

Kind Regards

Simon

Rated 5 out of 5 stars

Quick and friendly!

They responded incredibly fast to my order, confirming delivery would be the next day. I wasn't in but my parter said the person that delivered was very friendly and helpful. Yet to use the compost, but it looks really good! Will likely be ordering more soon.

January 30, 2023
Unprompted review
Midlands Compost logo

Reply from Midlands Compost

Hi Kate,

Thank you so much for taking the time to leave us review, this helps us so very much, I am so glad you were pleased with the delivery and that the delivery driver was friendly and helpful, its what we pride ourselves on as a company.

I trust you will be delighted even more so when you use the compost.

I hope we can assist again in the future.

Kind Regards

Simon

Rated 5 out of 5 stars

Ease of the purchase

Ease of the purchase, good fast delivery, pleasant customer service

January 15, 2023
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Reply from Midlands Compost

Thank you so much for taking the time to leave us a review, it means so much to us as a company

Kind Regards

Simon

Rated 4 out of 5 stars

Delivery was brilliant next day can't…

Delivery was brilliant next day can't grumble at that compost was ok but was not what I expected with the packaging was expecting sealed bags not bin bags

January 12, 2023
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Reply from Midlands Compost

Good evening,

Thank you so much for taking the time to leave us a review and so pleased you were happy with the service.

I'm sorry you were not expecting this to be in unsealed bags.

We do this to save on cost for the customer. Sealed bags would mean much more cost for the product and we pride ourselves on the best possible products at the best price.

Our aim is to make sure all our customers are 100% happy with the service and I will call you tomorrow to see if we can do anything to make sure you are perfectly happy.

Kind regards

Simon

Rated 5 out of 5 stars

Excellent service

Excellent service. Delivered when stated and driver really helpful. Not had chance to use the compost yet, but it looks good rich stuff.

January 12, 2023
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Reply from Midlands Compost

Thank you so much for taking the time to leave us a review, this helps us so very much, thank you also for your repeat order! This is the same quality product as last season, so I am certain you will have the same amazing results as last year! Please stay in touch and I look forward to delivering to you in the future.

Kind Regards

Simon

Rated 5 out of 5 stars

Top quality compost

Top quality compost. This was a repeat order as the winter baskets are doing so well on the first lot I ordered.
Excellent comms and prompt delivery.
Much better value than any of the Sheds that can’t match the quality.

January 11, 2023
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Reply from Midlands Compost

Good Evening,

Thank you so much for leaving us a review, endorsements like that assist us so much as we develop and grow as a business.

We are so glad you are happy with the product and service and thank you for your returning business.

See you again soon

Simon

Rated 5 out of 5 stars

Friendly

Friendly, helpful delivery service

November 25, 2022
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Reply from Midlands Compost

Thank you so much for taking the time to leave us a review, and so pleased you were happy with the service.

Many Thanks

Simon

Rated 5 out of 5 stars

Afternoon

Delivered on time, very good stuff price reasonable

October 10, 2022
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Reply from Midlands Compost

Thank you so very much for the amazing review

Rated 5 out of 5 stars
Midlands Compost logo

Reply from Midlands Compost

Good Evening,

Thank you for leaving us a review, this means so much to us all.

I can only apologise again for the delay, as explained I did injure my back which unfortunately set the deliveries back a couple of days, however I did complete the delivery within 7 days of the order being placed, as explained within the terms on the website. I did offer a refund to compensate this at the time as we pride ourselves on perfect customer service, apologies again that you were dissatisfied with the delivery service.

We really appreciate your feedback and taking the time to leave us a review.

Thank you

Simon

Rated 5 out of 5 stars

Great Compost. The service was a dream but the compost…

The service was a dream but the compost is even better. Lovely smell, good brown colour, well decomposed and an even fine consistency. I have more on order!

September 8, 2022
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Reply from Midlands Compost

Thank you for taking the time to leave us a review, our compost, like very few of our competitors is screened to 10mm not the usual 20mm, this gives such a fine consistency and also means that any lumps that are in the compost simply breakdown with the smallest of touches. The smell is always a good sign of decent compost.

We look forward to seeing you again next week, its nice to know we have gained another returning customer.

Kind Regards

Simon

Rated 5 out of 5 stars

So easy for me good delivery pleasant…

So easy for me good delivery pleasant man very helpful

August 24, 2022
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Reply from Midlands Compost

Thank you so much for taking leaving us this review, I am a small business and with that I always aim to make sure I always go above and beyond for all customers and this is something that will continue, even as we are growing.

Kind Regards

Simon

Rated 5 out of 5 stars

A very good service, helped me spread the compost as well!

A very good service, not many deliveries are taken to the place you need them.

Always takes the compost to the part of the garden where it is needed, he even helped me to spread it on my garden!

August 15, 2022
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Reply from Midlands Compost

Thank you so much for taking the time to leave us a review and we are so glad you were pleased with the service as part of this, we are always happy to assist with putting this where needed, although we do ask that this is mentioned in the notes when the order is placed so that we can allow time for this.

I hope to see you again

Simon

Rated 5 out of 5 stars

Fast delivery!

Easy order and a prompt delivery 2 days later.

August 13, 2022
Midlands Compost logo

Reply from Midlands Compost

Thank you so much for leaving us a review and taking the time to do so.

We have always aimed to make the ordering process as easy and trouble free as possible, and us much as we do say a 7 day delivery window from ordering (to most areas) we always try to deliver faster than that.

Kind Regards

Simon

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