Michael came out to look at our printer today and was absolutely brilliant from start to finish. He was friendly, polite, and really easy to chat to, which made the whole process a lot more pleasant... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
MID provide a great, friendly and professional service, from taking your call to dealing with your request. We had some technical issues before MID could complete what we required. Stephen was really... See more
Company replied
Keith came out to look over our printer and a couple of little issues. He checked everything, cleaned and sorted out the issues. He was very pleasant, worked with us to sort any issues we had and done... See more
Company replied
Michael was extremely amazing, he took time to check everything. He was patient and very understanding. He made sure everything were working before he left. He communicated well by explaining what h... See more
Company replied
Company details
Written by the company
MiD Solutions 4 Documents Ltd. provides Managed Print Services to businesses throughout the country. The team has decades of combined experience providing products and service to businesses and the public sector. Growing out of a giant in the print technology industry, MiD was established as a separate company in 2012, retaining its status a main dealer for Toshiba and Sharp multifunction printers. MiD has access to their entire range of devices, as well as commercial desktops, plotters, large format printers, and digital signage and touchscreens from a range of other suppliers including Epson, HP, Lexmark, NEC, and OKI, offering flexible and tailored solutions for each individual organisation. No matter the size or industry, MiD identifies the appropriate devices and services for each organisation, based on their current and future requirements, taking into consideration key factors, such as: number of employees, amount of available office space, and required features.
Contact info
United Kingdom
- mids4d.co.uk
4.9
Excellent
456 reviews
Replied to 33% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Michael came out from Mids to fix a…
Michael came out from Mids to fix a issue with black marks on copier
Issue fix and he was very chatty and polite
November 3, 2025
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Amazing service from Michael
Amazing service from Michael. The printer was just not usable and he came out and got us up and running again. Friendly and polite. Would highly recommend.
October 29, 2025
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Michael was very professional
Michael was very professional, friendly and completed the task thoroughly and with minimal distribution to our work.
October 28, 2025
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Michael is an extremely friendly and…
Michael is an extremely friendly and helpful engineer, sorted our printer and made sure no other issues
October 28, 2025
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
We called MiD with an issue about our…
We called MiD with an issue about our waste toner. Michael was really kind and helped drop it off after 7pm. He took his time to check our machine ensuring we would not have any more issues. Excellent services, thank you Michael.
October 27, 2025
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Communication was excellent
Communication was excellent, Michael dealt with our issue exceptionally well over the phone, then attended our premises within 60 minutes with the new part to keep our business up and running.
I would highly recommend MidShires in the future.
Thanks again Michael
October 22, 2025
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Great service.
As always, wherever needed, service provided to the highest level required.
October 20, 2025
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Great attention to detail
Keith took his time to figure out the problem and fully solve it
October 17, 2025
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Photocopy Machine Service
Experience at his work and friendly manner
October 16, 2025
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Excellent service
Excellent service from Kith today . Always friendly and does a great job.
As a company they are reliable and quick service .
October 16, 2025
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Michael came to fix photocopier and did…
Michael came to fix photocopier and did an excellent service and fixed as usual
October 15, 2025
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Michael came to fix our machine today
Michael came to fix our machine today, very helpful. 5 stars.
October 15, 2025
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Helpful and friendly.
Michael was really helpful and friendly. He fixed my issue and an error that had been occurring with all the computers and printers.
October 14, 2025
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Keith was amazing, skilful and professional
Keith did an amazing job in helping to fix the office printer. He's a joyful guy, very hands-on and skilful at his job. I would gladly recommend 👌
October 10, 2025
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Keith was an excellent engineer
Keith was an excellent engineer.
Gave me insight into some great additional features also.
Very conscientious in maintaining clean environment.
October 8, 2025
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Machine Service
Michael came to service the machine and was polite and friendly throughout. Thank you ☺️
October 8, 2025
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Micheal arrived a serviced out printer…
Micheal arrived a serviced out printer today. Very kind and friendly
October 6, 2025
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Michael is truly a problem solver
October 6, 2025
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Micheal was great
Micheal was great, lovely bloke to chat to and very helpful with everything
October 6, 2025
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
Keith was brilliant
Keith was brilliant! He was very professional and everything went very smooth. Thank you!
October 6, 2025
Unprompted review
Reply from MiD Solutions 4 Documents
Dear Valued Customer,
Thank you for leaving such an honest review. We pride ourselves on always striving to deliver the best service we can, and our teams work incredibly hard.
We will pass any comments on to the relevant person/team.
Thanks again,
The MiD Solutions 4 Documents Team
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