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Mieyes Reviews 479

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TrustScore 4.5 out of 5

4.7

Contact Lenses Supplier
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Review summary

Created with AI, based on recent reviews

Looking at 221 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting their effectiveness for eye health and the good packaging. Many people appreciate the efficient delivery service, noting that orders arrive quickly, even for international shipments, and that tracking information provides peace of mind. The ordering process is frequently described as easy and straightforward. Reviewers are particularly satisfied with the competitive pricing, finding products significantly more affordable than alternatives, especially for those in the US. The overall service is commended for its efficiency and responsiveness. However, some customers also noted issues with misleading pricing, where the quantity received was less than expected, leading to dissatisfaction. A few other people also felt that delivery times were longer than anticipated, even with expedited shipping, or that orders went missing. Additionally, some customers reported receiving products that were not full or had incorrect quantities.

What people talk about most

Product

Users describe positive interactions with the product. Customers are pleased with the ease of ordering, the... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the fast shipping, with some... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease and... See more

Price

People report positive experiences with price, often finding products significantly cheaper than... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the efficiency and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website was easy to navigate. Ordering was simple. Shipped and arrive quickly and arrived on time. Shipping costs were fare and ok. Product quality and packaging was good. I never saw brail printed on... See more

Rated 5 out of 5 stars

Have ordered Blephaclean from Mieyes for several years. Easy to do and arrives within a couple of days. Very efficient service. Prior to this I ordered from a couple of other suppliers but delivery wa... See more

Rated 5 out of 5 stars

I made a mistake with my order and was going on holiday the following week. I emailed them in a panic as soon as I realised and before they were dispatched. They changed the order for me. I received m... See more

Rated 5 out of 5 stars

This company made it possible to purchase my product at an affordable price. The product is invaluable for my eye health and not otherwise possible due to the costs elsewhere.

Company details

  1. Contact Lenses Supplier

Written by the company

Founded with a vision to democratize the world of contact lenses, Mieyes is an online platform dedicated to providing high-quality contact lenses at fair prices. We believe that good vision should not be a luxury, but a fundamental right. We have used our industry experience and relationships with top manufacturers to offer top-tier products at a fraction of the high street price. SEE MORE, PAY LESS - MiEyes

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

479 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Horrible customer service

I see a very high review consensus for this company which is simply baffling to me. I ordered contact lenses in early December. Within a day or two they let me know that they would have to be special ordered and this might take up to 3 weeks and they asked if I still wanted to go ahead with order. I immediately replied that I could not wait that long and cancelled my order which they confirmed within another day or two. In the meantime, of course, my credit card was charged the original purchase amount. Two weeks later I wrote to ask about my refund and I received a reply saying that they were "currently checking the status of the refund". More than two more weeks passed with no communication from MiEyes at all. I wrote again and demanded to know what was happening as it had now been over a month since they took my money and I had heard absolutely nothing. I received no acknowledgement or communication of any kind. I eventually had to file a claim with my credit card company and they issued a credit for the amount and then tried to contact MiEyes who, after yet almost another month and two or three attempts to reach them by my bank finally paid the money to my bank so that my credited amount is now permanent. Long story, horrible customer service.

January 7, 2026
Unprompted review
Rated 1 out of 5 stars

The very first time I ordered from…

The very first time I ordered from mieyes , my order was fantastic. I placed an order for total 30 with astigmatism and got 6 months worth.It came quick it was exactly what I ordered and the price was really good. But Recently I ordered the exact same order and the price was the exact same but I only got 3 months worth instead of six. I contacted customer service they said they were going to look into it and they never got back to me. Very disappointing. I don't think I'll be ordering from them again unless they make it right. It didn't show any count on the box and I reordered the exact same order I ordered prior. What a waste of money...

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

I would be lost without Mieyes

I would be lost without Mieyes! Thank you for providing the drops I need at an affordable price. The package arrived quickly and everything was as advertised. So grateful- Thank you!

January 20, 2026
Unprompted review

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