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Review summary

Created with AI, based on recent reviews

Looking at 221 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting their effectiveness for eye health and the good packaging. Many people appreciate the efficient delivery service, noting that orders arrive quickly, even for international shipments, and that tracking information provides peace of mind. The ordering process is frequently described as easy and straightforward. Reviewers are particularly satisfied with the competitive pricing, finding products significantly more affordable than alternatives, especially for those in the US. The overall service is commended for its efficiency and responsiveness. However, some customers also noted issues with misleading pricing, where the quantity received was less than expected, leading to dissatisfaction. A few other people also felt that delivery times were longer than anticipated, even with expedited shipping, or that orders went missing. Additionally, some customers reported receiving products that were not full or had incorrect quantities.

What people talk about most

Product

Users describe positive interactions with the product. Customers are pleased with the ease of ordering, the... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the fast shipping, with some... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease and... See more

Price

People report positive experiences with price, often finding products significantly cheaper than... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the efficiency and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website was easy to navigate. Ordering was simple. Shipped and arrive quickly and arrived on time. Shipping costs were fare and ok. Product quality and packaging was good. I never saw brail printed on... See more

Rated 5 out of 5 stars

Have ordered Blephaclean from Mieyes for several years. Easy to do and arrives within a couple of days. Very efficient service. Prior to this I ordered from a couple of other suppliers but delivery wa... See more

Rated 5 out of 5 stars

I made a mistake with my order and was going on holiday the following week. I emailed them in a panic as soon as I realised and before they were dispatched. They changed the order for me. I received m... See more

Rated 5 out of 5 stars

This company made it possible to purchase my product at an affordable price. The product is invaluable for my eye health and not otherwise possible due to the costs elsewhere.


Company details

  1. Contact Lenses Supplier

Written by the company

Founded with a vision to democratize the world of contact lenses, Mieyes is an online platform dedicated to providing high-quality contact lenses at fair prices. We believe that good vision should not be a luxury, but a fundamental right. We have used our industry experience and relationships with top manufacturers to offer top-tier products at a fraction of the high street price. SEE MORE, PAY LESS - MiEyes


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

479 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from Mieyes as usual

Have ordered Blephaclean from Mieyes for several years. Easy to do and arrives within a couple of days. Very efficient service. Prior to this I ordered from a couple of other suppliers but delivery was not as good and sometimes out of stock. Glad I finally found Mieyes.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Optimel Manuka drops have been a life saver for me. When I wasn’t able to find them anywhere else MiEyes came through! Quick delivery and great service!

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

The prescription is accurate

The prescription is accurate. The only complaint is it took a about 3 weeks for the lenses to arrive in Chicago. The post in the UK and US along with US customs is to blame for that.

December 13, 2025
Unprompted review
Rated 1 out of 5 stars

Never again

First: standard shipping is 3-5 business days. Ordered 11/13 and received 11/29! I paid for shipping! 12 days!
Secondly: pricing misleading. Thought I was comparing 6 pack and theirs was a3 pack. Could have gotten faster AMA cheaper somewhere else.
They have no price guarantee!
Never again
Write email to customer service and just an apology.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

It was easy to go online and get the…

It was easy to go online and get the contacts that I needed and they were shipped fast. I put them in as soon as I got them. They are perfect and I will be ordering from y’all again love them.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Mieyes!xxx

I have a massive problem with blepharitis; and the only thing I’ve really found that has truly helped to manage my condition in any way are manuka honey eye drops. I previously thought I could only buy these from an optician; but, thanks to Mieyes, I can order and receive these quickly, efficiently, and so kindly packaged too- down to the parcel that they’re sent in, and even a small bag of haribo sweets with my last order. I truly appreciate their service, and will always be ordering from them, from now on. Thank you!

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Good customer service overall.

Website was easy to navigate. Ordering was simple. Shipped and arrive quickly and arrived on time. Shipping costs were fare and ok. Product quality and packaging was good. I never saw brail printed on a package before (kudos!). Pump delivery system works well. I look forward and hope for eye relief.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Smooth ordering and delivery

Smooth ordering and delivery - sleek packaging!!!
Competitive costs - Able to cost effectively purchase eye products and have them delivered timely to your door - great service all round.
Would recommend and will repurchase.

October 29, 2025
Unprompted review

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