Mighty Small Reviews 378

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Lovely play area for the kids, they loved it. Nice food and appreciated all the efforts that were made to accommodate those with kids on the spectrum so it was inclusive. Totally recommended.

Rated 5 out of 5 stars

We used Mighty Small to send our UK team a box of healthly snack mid Jan as a bit of a "back to work" pick me up after the New Year. The service was efficient, delivered on time and the team loved the... See more

Company replied

Rated 5 out of 5 stars

We used Mighty Small for a virtual workshop where we wanted to give participants energy boosting snacks to sustain them through a long day. The service was outstanding with quick response and turnarou... See more

Company replied

Rated 5 out of 5 stars

Interesting products delivered far more rapidly than we expected. We expected to like the strawberry best but actually prefer the mixture. When we order in future it will probably be for that. A ni... See more

Company replied

Company details

  1. Grocery Store
  2. Online Food Ordering Service
  3. Supermarket
  4. Wholesale Food Store

Written by the company

Discover exciting food & drink from British startups. UK wide delivery to homes and offices. Foodie gifts & hampers. Snacks and drinks delivery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

378 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

I’m annoyed

I’m annoyed. I wasn’t sent the discount code in time to place my order, and after complaining I’ve been told i can’t get the 10% off now but I can have 10% off my next order. This feels like a scam. And I ordered a special box of stuff which all came together with the rest of my order, so it doesn’t really feel like a special order. Pretty poor all round. I hope the produce taste nice.

December 13, 2021
Unprompted review
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Reply from Mighty Small

Hi Mike, we're sorry that you didn't get your discount code in time for placing your first order. Unfortunately once placed we explained that we can't retrospectively apply the discount, but that we could offer you use of the 10% discount on your second order. But thank you for placing your first order with us and we hope you enjoy the items you chose, and thank you for supporting small brands. Take care

Rated 5 out of 5 stars

Lost order immediately replaced

My order was lost because DPD left it outside the front door without waiting for an answer. Mighty Small immediately replaced it with no quibble, even though the loss was not their fault. Much appreciated.

December 11, 2021
Unprompted review
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Reply from Mighty Small

Hi Shantavira, thank you for the great review. We are glad we were able to help sort out the issue. Enjoy your order and see you soon!

Rated 5 out of 5 stars

Excellent service and products

Excellent service, great products and easy to navigate the site and find particular type of food/ drink. Very happy to see mighty small stocking and supporting up and coming quality brands and paleo / keto regime! We want more!

December 11, 2021
Unprompted review
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Reply from Mighty Small

Hi Bojana, thank you for placing an order with us, we are glad you were pleased with the service and product range!

Rated 5 out of 5 stars

Thank you for the Joe’s tea The Earl of…Great.

Thank you for the Joe’s tea The Earl of Grey.
I was very pleased I could buy it in bulk as it is quite expensive but I’m sure worth it .
All went smoothly & I received it very quickly thank you.
May you all have a happy Christmas & a great New Year.

December 5, 2021
Unprompted review
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Reply from Mighty Small

Thank you for placing an order and placing a lovely review Marguerite! We hope you have a happy Christmas and New Year too. See you soon!

Rated 1 out of 5 stars

Gummy strawberries

I just order big big order dried freeze strawberries and pineapple, pineapple is  crispy but I I very disappointed about strawberries packs, we tried 3 of them and all of them are not,cripsy as should be ( I tried many of them from different shops) but yours   are all gummy. I order this to bring to my child nursery, and now I can't bring to them because this is not safe for  small kids to eat becouse it's like gummy candy

December 1, 2021
Unprompted review
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Reply from Mighty Small

Hi Justina, thank you for sharing your feedback. We are sorry that the products you received weren't up to standard. I have seen that you have been in touch with our Customer Service team so they should be able to resolve this for you.

Please do let us know if you have any further feedback or suggestions!

Rated 5 out of 5 stars

Price was lower than other sites and…

Price was lower than other sites and the service was really fast.
Delivery came in time and the goods were spot on.
Thanks

November 21, 2021
Unprompted review
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Reply from Mighty Small

Hi Bal, thank you for ordering and leaving a great review. We are pleased everything was good value and arrived promptly. We hope you are enjoying your treats!

Rated 4 out of 5 stars

Order did arrive

Order did not arrive; would not use this website ever again

Update: order arrived late in good condition

Update: followed up and ensured the parcel was delivered, impressed.

November 9, 2021
Unprompted review
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Reply from Mighty Small

Hi Rocky, we're so sorry if your order hasn't arrived, please can you email support@youngfoodies.co.uk with your order number and we will look into this for you? Thank you!

Rated 5 out of 5 stars

Good price & arrived quickly!

October 30, 2021
Unprompted review
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Reply from Mighty Small

Hi Mark - thank you for the great review and we're really pleased everything was good value and arrived promptly! Enjoy your goodies and see you soon! 😁

Rated 5 out of 5 stars

Quality and great service

This was my first time ordering, and I will definitely order again! I was first attracted by the price, it was in fact the cheapest!! I was then very pleasantly surprised how efficiently and quickly my order was dealt with and delivered by courier the next day! Great service.

October 25, 2021
Unprompted review
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Reply from Mighty Small

Hi Miss Giannini - thank you for placing your first order and leaving us a lovely review - we're so pleased the service was nice and efficient for you! We hope you loved all your items and look forward helping you again in the future - take care! 😊

Rated 5 out of 5 stars

Very easy to use website

Very easy to use website. Interesting range of products. Prompt delivery- now enjoying trying the products! Would be great if you stocked Peters Yard crisps!

October 18, 2021
Unprompted review
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Reply from Mighty Small

Hi Angela - great to hear you are enjoying trying the products and thank you for ordering! We're really pleased you found us easy to use and liked our product range, so we hope you discovered some new brands! 😝 And great suggestion on stocking Peters Yard crisps, we'll look into that..! Take care

Rated 5 out of 5 stars

5 stars great service

5 stars great service, good prices. Will definitely be ordering again. Thank you

October 15, 2021
Unprompted review
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Reply from Mighty Small

Hi Sue - thank you so much for the kind review! We're really pleased you had a great experience and good value, and we look forward to helping with your next order! 😊 Take care

Rated 5 out of 5 stars

Will definitely be ordering again

Arrived ahead of schedule and my order was well packaged. Will definitely be ordering again from Mighty Small.

October 13, 2021
Unprompted review
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Reply from Mighty Small

Hi Zoë, thank you for the lovely review! So pleased everything arrived quickly and well packaged for you, and we hope you love all your goodies 😋 Take care and see you soon!

Rated 4 out of 5 stars

Great customer support

The ordering process was fine, emails to keep you up to date with order and delivery etc. Delivery arrived on time.

However, I ordered a box of Rhythm 108 chocolate, because it is quite expensive and the 9-bar box offered a slightly lower price, and my guess would be that it has been kept at the wrong temperature and possibly melted and reset because the taste and texture of the chocolate is nothing like it should be - very disappointing and worth paying the higher price at the supermarket to enjoy the chocolate as it is supposed to be.

I did buy a few other things to try and they have all been enjoyable, they are jar and plastic-packed items though so storage conditions less of an issue.

UPDATE: Having seen my review, the customer support team has contacted me to investigate the issue with the chocolate and issue a replacement. They obviously care deeply about customer satisfaction and their reputation. Replacement chocolate was great, exactly as I would expect it to be so amending my review from 2 stars to 4 stars (it would be 5 had everything gone smoothly with the original order so perhaps this is unfair to "mark down" for a minor inconvenience)

October 10, 2021
Unprompted review
Mighty Small logo

Reply from Mighty Small

Hi Katherine, thank you for leaving a review but we're very sorry to hear about the quality of your Rhythm108 chocolate bars. That certainly doesn't seem right as we closely control our storage conditions, so if you could kindly send an email and any photos to support@mighty-small.co.uk we can investigate along with Rhythm108 and hope to resolve for you!

We are however glad the rest of our service was good and you enjoyed the other products you purchased, so thanks for trying us! Take care 😊

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience from start to finish. Packaged thoughtfully and arrived quickly - great quality produce! Will definitely be using again to support smaller brands and get more variety

October 10, 2021
Unprompted review
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Reply from Mighty Small

Hi Hannah - thank you for leaving us a lovely review! We're so pleased you had a great experience with us, and thank you for supporting small brands through us. Hope to see you again soon, take care 😊

Rated 5 out of 5 stars

Amazing service and great products

Amazing service and great products, helpful and lovely staff. Highly recommended them🌹

September 27, 2021
Unprompted review
Mighty Small logo

Reply from Mighty Small

Hi Bae - thanks for leaving us a lovely review! 😊 We're so glad you had a great experience with us, and we look forward to seeing you again soon, take care!

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