Mighty Networks offers a lot of resources for those new to the platform. Setting up my community has been fairly easy and user friendly. They're in-house AI is good, but it does take a couple of days... See more
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I’ve been impressed with Mighty Networks from the start. Before subscribing, I gained an in-depth understanding of the platform thanks to free access to the Mighty Community and the Mighty Tea... See more
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Mighty Networks was a user-friendly platform with lots of features. I would recommend to membership groups because it's an easy way to increase engagement and share resources across a diverse group of... See more
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It is an amazing tool with amazing customer service! Easy to use, our members love it as well.
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Company details
Written by the company
The most popular all-in-one community platform for creators and entrepreneurs. $370M in creator earnings in 2023. On Mighty you can run your community and online courses, content, video, events, memberships, and digital subscriptions together in one place, under your brand, and instantly available on web, iOS, and Android apps.
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United States
- mightynetworks.com
3.8
Great
205 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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I have 5 groups using Mightnetworks and…
I have 5 groups using Mightnetworks and one I cannot get on my computer. It has been a HORRIBLE NIGHTMARE to get help. NO HELP - takes days to get an email only response. I just want access to what I am PAYING FOR. Months later - still no access and it is costing me money and delaying my business ability. I would have used this for my business but after this experience NO WAY.
March 18, 2024
Unprompted review
Reply from Mighty Networks
Hi there,
I'm sorry to hear about the difficulties you've encountered with accessing your group on Mighty Networks. Your experience is certainly not reflective of the level of service we strive to provide, and we apologize for any inconvenience this has caused.
We understand the urgency of resolving this issue for you, and we're committed to assisting you as quickly as possible. Please reach out to me at george.davilagaleas@mightynetworks.com with more details about the specific group you're having trouble accessing.
Rest assured, we'll do everything in our power to resolve this issue promptly and ensure that you have the access you need to your group. Your satisfaction is important to us, and we appreciate your patience and understanding as we work to address this issue.
Bad customer service
Bad customer service. After I upgraded my app broke and after many days of reaching out to them many times, they didn't respond.
February 29, 2024
Unprompted review
Reply from Mighty Networks
Hi Hans,
Thank you for writing in. I'm sorry to hear about your experience with our customer service. That's not the level of support we aim to provide. We sincerely apologize for the inconvenience and frustration this has caused you. We strive to address all inquiries promptly and effectively, and it's disappointing to hear that we fell short in your case. Please know that your feedback is valuable to us, and we'll use it to improve our service moving forward.
If you're still experiencing issues with your app, please reach out to me at george.davilagaleas@mightynetworks.com and we'll do our best to assist you as quickly as possible.
Company buys stolen personal data to…
Company buys stolen personal data to send unwanted phishing-mails.
March 2, 2024
Unprompted review
Reply from Mighty Networks
Hi Erik,
We take allegations of unauthorized use of personal data very seriously at Mighty Networks. We have strict policies in place to protect user privacy and ensure compliance with data protection regulations.
If you believe that your personal data has been compromised or misused, please reach out to me immediately at george.davilagaleas@mightynetworks.com with more details so that we can investigate this matter thoroughly and take appropriate action. Your privacy and security are of utmost importance to us, and we are committed to addressing any concerns you may have.
Great support!
I started using Mighty Networks a little over a month ago and it has exceeded my expectations, particularly in the area of customer service. As a host, I've received quick answers to my questions and generous support from the staff. I have felt enormous relief to be part of a community that cares, listens, and gives me what I need to succeed.
February 29, 2024
Unprompted review
Reply from Mighty Networks
Hi Claudine,
It's wonderful to hear that your experience with Mighty Networks has surpassed your expectations, especially in terms of customer service! We're thrilled to know that you've found our team to be responsive, helpful, and supportive.
Providing excellent support to our hosts is a top priority for us, and we're delighted that you've felt cared for and empowered to succeed within our community. If you ever have any further questions or need assistance along your journey, please don't hesitate to reach out at help@mightynetworks.com or by using the Host help button.
Mighty Networks is Excellent
Mighty Networks is easy to use, intuitive, and their support team is at the ready for any and all issues. I'm not the most tech savvy, so Mighty has REALLY made hosting digital communities as easy and impactful as possible.
February 14, 2024
Unprompted review
Reply from Mighty Networks
Hi Ricky,
It's fantastic to hear that you're finding Mighty Networks intuitive and user-friendly! We strive to create a platform that empowers users of all technical backgrounds to build thriving digital communities with ease. Our support team is dedicated to providing prompt and helpful assistance whenever you encounter any issues or have questions. If there's anything specific you'd like to explore further or if you have any feedback on how we can enhance your experience even more, please don't hesitate to reach out at help@mightynetworks.com or by using the Host help button. We're here to support you every step of the way on your community-building journey!
Mighty Networks is so user friendly!
Mighty Networks is so user friendly!!
I find it so easy to create all of my spaces and content. I adore the community building features and especially love the DMing feature.
February 14, 2024
Unprompted review
Reply from Mighty Networks
Hi Hayley,
We're thrilled to hear that you're finding Mighty Networks to be user-friendly and easy to navigate! Creating spaces and content should be a seamless experience, and we're glad to hear that you're enjoying it. Our community-building features and direct messaging functionality are designed to foster engagement and connections among members, so it's fantastic to hear that you're finding them valuable.
If you ever have any questions or suggestions for improvement, feel free to reach out to us at help@mightynetworks.com or by using the Host help button.
Personal feeds and payment structure
I love your help desk staff.
The platform function is fine.
What we don't like:
1- The subscription payment for our courses has to be a fixed amount. We run our course using "pay what you want" model. So we end up needing to manage payment other ways which is extremely inconvenient.
2- We don't like that fact that our hosts can not suppress certain posts from circulating to people's feeds.
February 13, 2024
Unprompted review
Reply from Mighty Networks
Hi there,
We're glad to hear that you've had positive interactions with our help desk staff! Regarding your feedback, we appreciate you sharing your concerns with us.
1- We understand the importance of flexibility in payment models, and we apologize for any inconvenience caused by the fixed amount requirement. We'll certainly pass your feedback along to our product team for consideration as we continue to enhance our platform.
2- Thank you for bringing this to our attention. We understand the need for hosts to have more control over the content shared within their communities. While currently, there isn't a feature to suppress specific posts, we'll take your suggestion directly to our product team as a new feature request.
Your feedback is invaluable to us as we strive to improve our platform and better meet the needs of our users. If you have any further suggestions or questions, please feel free to reach out at help@mightynetworks.com or by using the Host help button. We're here to help!
So Interactive!
The platform has so many fun interactions for members and your support team is always very responsive and helpful!
February 13, 2024
Unprompted review
Reply from Mighty Networks
Hi Rima,
We're delighted to hear that you're enjoying the interactive features on our platform and finding them engaging for your members! Providing a supportive and responsive experience is a top priority for us, so it's fantastic to know that our support team has been able to assist you effectively.
If you ever have any questions or suggestions for enhancing your experience, please don't hesitate to reach out at help@mightynetworks.com or by using the Host help button. We're here to ensure you have everything you need to create a thriving community!
Super easy to use out of the gate
Super easy to use out of the gate, but a bit more difficult to use well. It took us over a year to figure out how to optimize it for our particular situation. But there is plenty of customer service and they are very responsive.
February 13, 2024
Unprompted review
Reply from Mighty Networks
Hi Julia,
It's great to hear that you initially found Mighty Networks easy to use! Optimizing any platform for specific needs can take time, and we appreciate your patience as you navigate that process. Our customer service team is here to assist every step of the way, and we're glad to hear that you found them responsive and helpful.
If you have any further questions or need assistance optimizing your experience, please don't hesitate to reach out at help@mightynetworks.com or by using the Host help button. We're here to support you!
Satellite Space Delay
I have hosted my community/courses in MN for a few years now and I had a greater vision of how to use the platform. A "stand alone/satellite" course had been promised for well over a year now and I stalled my enrollment for the past 12 months waiting for this change. The stand alone would allow MN users to create lead magnets that would seamlessly lead to community enrollment. I see amazing rollouts of new bells and whistles, which are nice, but I would LOVE to have a satellite to efficiently familiarize leads to the platform while growing my enrollment into my community, rather than building it elsewhere (or muddying up my leads/paying clients (as I've been doing it). Now it's off the list for now, I'm not sure if I should change the way I'm using the platform, move away from the platform in it's entirety, or just continue to pause and wait. The news was quite frustrating. I understand the reasoning for the delay, but with so many other roll outs within the last 12-14 months I feel defeated.
This review request came to me in the name of Lucas, not my name, but wanted to share and I am basing this review on the news that the satellite space no longer has a roll out date. Any recommendations would be very helpful.
January 30, 2024
Unprompted review
Reply from Mighty Networks
Hi Sarah,
Thank you for sharing your experience with us, and we truly appreciate your candid feedback. We understand your frustration regarding the delay in the rollout of the standalone/satellite course feature. We apologize for any inconvenience or disappointment this has caused.
Your vision for using the platform to seamlessly lead leads into your community is valuable, and we're committed to providing the tools and features you need to achieve your goals. While we don't have an immediate solution for the standalone course feature, we're actively listening to user feedback and continuously working to improve our platform.
If you have any further questions or would like to discuss your options in more detail, please don't hesitate to reach out to us at help@mightynetworks.com or by using the Host help button. We're here to help and are dedicated to providing you with the best possible experience on Mighty Networks.
Mighty Networks was a perfect fit for My Community
Mighty Networks was a perfect fit to compliment my online classes at Thinkific. It is a wonderful place for my students to gather and continue thier learning experience. My community is thriving with Mighty.
February 12, 2024
Unprompted review
Reply from Mighty Networks
Hi Karen,
It's fantastic to hear that Mighty Networks has seamlessly complemented your online classes on Thinkific! We're thrilled to know that your students have found a welcoming space to gather and continue their learning journey. Creating a thriving community is at the heart of what we aim for at Mighty Networks, and we're delighted to hear that your experience reflects that.
If you ever need any assistance or have ideas for further enhancing your community, please feel free to reach out at help@mightynetworks.com or by using the Host help button. We're here to support you every step of the way!
Very honest feedback
I love leaving honest, unbiased feedback
Selfishly, I thought about this one for a few minutes, because I want this platform for myself :). But how can I do this to Mighty Networks' team? I can't.
MN is way ahead of the game. My friend recently suggested to do groups on Facebook, I looked at him and said, MN is in completely different league. We just can't.
From customer service, through product quality to features innovation - a whole new world.
February 13, 2024
Unprompted review
Reply from Mighty Networks
Hi Jan,
Thank you for taking the time to share your honest feedback with us. We truly appreciate your perspective and are thrilled to hear about your positive experience with Mighty Networks.
It's wonderful to know that you find our platform to be in a league of its own compared to other options like Facebook groups. We strive to provide top-notch customer service, maintain high product quality, and continuously innovate our features to meet the evolving needs of our users.
If you ever have any suggestions or further feedback, please don't hesitate to reach out at help@mightynetworks.com or by using the Host help button.
Powerful, well-designed and well-supported platform
Beautifully designed, sophisticated, comprehensive and still super user-friendly and well-supported. I've found my professional home here and have built a powerful community and network on this platform! Many thanks to Gina and the whole MN team.
January 14, 2024
Unprompted review
Reply from Mighty Networks
Hi Deborah,
We're truly honored to be your professional home! Thank you for your kind words about the design, sophistication, and user-friendliness of Mighty Networks. It's incredible to hear that you've built a powerful community and network on our platform. Our team, led by Gina, appreciates your gratitude, and we're dedicated to providing ongoing support for your continued success.
If there's anything more we can do to enhance your experience, please don't hesitate to let us know at help@mightynetworks.com or by using the Host help button.
We were early adopters of Mighty…
We were early adopters of Mighty Networks and have loved it since our very first day. We built our entire course library & community on the platform including free public access to the main area, as well as hosting our private high-ticket programs. Managing all the events we offer to our clients has been SO easy thanks to Mighty Networks. Our experience with Customer Support has been consistently positive as well! They are knowledgeable and they really seem to care about our success.
January 11, 2024
Unprompted review
Reply from Mighty Networks
Hi there,
Thank you for your incredible support and for being an early adopter of Mighty Networks! We're thrilled to hear about your positive experience in building your entire course library and community on our platform. It's fantastic that managing events and programs has been easy for you, and we're delighted to know that our Customer Support has consistently met your expectations.
Your success is our priority, and we appreciate your ongoing trust and partnership. If there's anything more we can do to enhance your experience, please feel free to reach out to us at help@mightynetworks.com or by using the Host help button.
Support is excellent with real people
Support is excellent with real people, the platform is continually improving and being upgraded, it's easy to use.
January 4, 2024
Unprompted review
Reply from Mighty Networks
Hi Ali,
Thank you so much for your positive feedback! We're thrilled to hear that you've had an excellent experience with our support team and that you find the platform easy to use. Our commitment to continuous improvement and upgrades is aimed at providing you with the best possible experience.
Your success is our priority, and we're here to support you every step of the way. If you have any questions, suggestions, or specific features you'd like to see, feel free to share them with us at help@mightynetworks.com or by using the Host help button. We're here to support your community-building journey!
It is an amazing platform!
It is an amazing platform where we have been so grateful for all the opportunities and support Mighty Network gave us during this first year to our community of actors, The Actors Home. Highly recommended!
December 28, 2023
Unprompted review
Reply from Mighty Networks
Hi there,
We're truly delighted to hear that you've had an amazing experience with Mighty Networks and that it has provided valuable opportunities and support to your community of actors, The Actors Home.
Your success is our success, and we're committed to continuing to support you and your community. If you ever have questions, ideas, or need assistance, please reach out to us at help@mightynetworks.com or by using the Host help button. Our team is here to help!
Mighty Networks is very responsive to…
Mighty Networks is very responsive to any questions I have. They are answered in a very timely manner. They also are informative with providing where I can locate documents or answers to questions for my own reference. If there were 10 stars that is how many stars I would give them. They are phenomenal!
December 23, 2023
Unprompted review
Reply from Mighty Networks
Hi Gary,
We sincerely appreciate your detailed and positive feedback on your experience with Mighty Networks! It's wonderful to hear that you find our platform responsive and our support team timely and informative.
We understand that ongoing success requires continuous effort, and we want you to know that we are here to support you at every stage of your journey on Mighty Networks. If there are specific features or improvements you'd like to see in the future, please feel free to share your insights with us at help@mightynetworks.com or by using the Host help button.
We love mighty networks!
We love mighty networks and have three of their platforms. Wouldn’t use anything else, the flexibility and ability to create exactly what you want works brilliantly for us.. Plus, the customer support is excellent.
December 21, 2023
Unprompted review
Reply from Mighty Networks
Hi Caroline,
Thank you for the glowing review! We're thrilled to hear that Mighty Networks has become an integral part of your operations. The flexibility to tailor your spaces to meet your specific needs is at the core of what we aim to provide. It's fantastic to know that our platform aligns so well with your requirements.
We greatly appreciate your kind words about our customer support team – they work diligently to ensure your experience is nothing short of excellent. As you continue to explore and make the most of Mighty Networks, please feel free to reach out to us at help@mightynetworks.com or by using the Host help button if you ever have questions or suggestions.
Customer Service is On it!
I appreciate the courteous and immediate responses I have gotten from Roman, Customer Service. The platform is good it is hopefully soon to be great with added features such as more photo options for the Bios and the ability to manage emails would be fantastic.
December 21, 2023
Unprompted review
Reply from Mighty Networks
Hi Lynn,
We're genuinely grateful for your positive acknowledgment of Roman and our Customer Success team's prompt and courteous service. Your feedback about the platform's photo options for Bios and the desire for enhanced email management features is well-received. We will be submitting your feedback directly to our Product team as new feature requests.
Thank you for being a part of the Mighty Networks community, and we look forward to delivering an even better experience for you in the future. If you have any more insights or questions, please don't hesitate to share them with us at help@mightynetworks.com or by using the Host help button.
My clients are all impressed by the…
My clients are all impressed by the professionalism this platform offers. There's always a way to do what I want; create a video feed, change how I accept payments, and the integration with Zoom has been instrumental.
However, Mighty Networks is quite confusing in the beginning. I almost gave up because I couldn't understand the structure of the different spaces, or how to invite people. The support online wasn't great either. I had a business coach who has used MightyNetworks in the past, and he was the one who helped sort out the kinks for me. Without him, I would have given up on Mighty Networks in the beginning. I'm glad I stuck with it, but every now and then I hit a glitch that I still need my coach to iron out. It would be nice if I had more than email support from Mighty Networks when things come up.
December 22, 2023
Unprompted review
Reply from Mighty Networks
Hi Dakota,
We appreciate your detailed feedback! It's wonderful to hear that Mighty Networks has proven valuable for your professional endeavors, offering features like video feeds, versatile payment options, and seamless Zoom integration.
We acknowledge your feedback on the support experience and are actively working to improve it. While our email support is available, we also have a chat functionality as well that you can access and speak to someone directly. You can select the "Need Help?" button at the bottom right corner whenever you are logged in to get in touch with someone from our team.
If you ever encounter glitches or have further questions, please don't hesitate to reach out to us at help@mightynetworks.com or use the "Need Help?" button. We're here to help!
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