Mighty Networks Reviews 205

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the platform for its intuitive design and user-friendly interface, making it easy to build and manage online communities. Many people appreciate the flexibility and extensive features that allow for a customized experience, fostering engagement and transformation among members. The customer service is frequently highlighted as excellent, with many noting the team's responsiveness and helpfulness. However, some people found the user experience confusing and complicated, especially when dealing with new features or managing active groups. A few customers also reported dissatisfaction with customer support, citing unresponsiveness or difficulty in resolving issues, particularly concerning subscription management and unexpected charges.

What people talk about most

User experience

Clients share ambiguous opinions on user experience. Many reviewers praise the platform's ease of use,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. While some customers praise the support team as... See more

Website

Users describe positive interactions with the website, highlighting its intuitive design, innovative... See more

Subscription

Reviewers mention ambiguous feedback about subscription. Some customers express satisfaction, highlighting... See more

Social media

People report positive experiences with social media platforms, finding them effective for increasing... See more

Technology

Customers had ambiguous experiences with technology. Some reviewers praised the platform's powerful features,... See more

Based on these reviews

Rated 4 out of 5 stars

Mighty Networks offers a lot of resources for those new to the platform. Setting up my community has been fairly easy and user friendly. They're in-house AI is good, but it does take a couple of days... See more

Company replied

Rated 4 out of 5 stars

I’ve been impressed with Mighty Networks from the start. Before subscribing, I gained an in-depth understanding of the platform thanks to free access to the Mighty Community and the Mighty Tea... See more

Company replied

Rated 4 out of 5 stars

Mighty Networks was a user-friendly platform with lots of features. I would recommend to membership groups because it's an easy way to increase engagement and share resources across a diverse group of... See more

Company replied

Rated 4 out of 5 stars

It is an amazing tool with amazing customer service! Easy to use, our members love it as well.

Company replied


Company details

  1. Software Company
  2. Web Collaboration Platform

Written by the company

The most popular all-in-one community platform for creators and entrepreneurs. $370M in creator earnings in 2023. On Mighty you can run your community and online courses, content, video, events, memberships, and digital subscriptions together in one place, under your brand, and instantly available on web, iOS, and Android apps.


Contact info

3.8

Great

TrustScore 4 out of 5

205 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Features & Customer Service of Mighty Networks

I absolutely love Mighty Networks. They are constantly improving the product, rolling out new features, and their customer service is top-notch. Each time I have a question, they go out of their way to ensure it’s resolved. And I get to chat with humans to answer my questions! I love that! I feel like they actually care about my success.

December 22, 2023
Unprompted review
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Reply from Mighty Networks

Hi Jason,

We're delighted to hear your glowing feedback about Mighty Networks! Your positive experience with our platform and appreciation for our continuous improvements means a lot to us. It's our commitment to provide not just a tool, but a supportive and engaging community for your success.

Our customer service team is always ready to assist you, ensuring you have a seamless and enjoyable experience. If you ever have more insights to share or questions, don't hesitate to reach out at help@mightynetworks.com or by using the Host help button.

Rated 5 out of 5 stars

Mighty Networks is a phenomenal tool

Mighty Networks is a phenomenal tool! I'm the host of The Body By Buckley Community and it's amazing. I'm able to share transformational courses and On-Demand Practices for my clients while also having an active Community engagement. It's so fun to know that we're all in this together and Mighty Networks is one of the best cocreative tools on the market. Gina's passion radiates through the company, and as an entrepreneur myself, I LOVE that. I'd highly recommend for any entrepreneur as Community is the future.

December 22, 2023
Unprompted review
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Reply from Mighty Networks

Hi Daniel,

Thank you for sharing your fantastic experience with Mighty Networks! We're thrilled to be part of your success in sharing transformational courses and fostering active community engagement. Gina's passion and the spirit of co-creation are at the heart of what we do, and we're delighted to support entrepreneurs like you.

Your recommendation means a lot, and we look forward to continuing this exciting journey together. If you ever have further insights or suggestions, feel free to share them with us at help@mightynetworks.com or by using the Host help button.

Rated 5 out of 5 stars

They've thought of everything

They've thought of everything! This is the best product out there for anyone wanting to not only create a course but also engage the members of that community.

December 22, 2023
Unprompted review
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Reply from Mighty Networks

Hi Shawana,

Thank you for writing in! We appreciate your positive feedback about Mighty Networks! It's fantastic to know that you believe we've covered all aspects of creating courses and building an engaged community.

Our team is committed to ongoing improvements, so if there's anything specific you'd like to see or any suggestions you have, let us know by reaching us at help@mightynetworks.com or by using the Host help button. Your success and satisfaction are crucial to us, and we're grateful to have you as part of the Mighty Networks community.

Rated 5 out of 5 stars

Mighty Network is helpful in countless ways

Besides being the best community platform I'm aware of, I'm repeatedly astonished at the radical difference in the support I receive (from Mighty Networks community members as well as help folks employed by MN) compared to just about any other online company.

I think a testament to the sense of community that MN has created is the fact that I'm a member of a weekly group of Mighty Network community creators that came together spontaneously, not at the urging or even with extra support from MN, to help each other develop their online networks.

The previous online course platform I used had 35,000+ members in their Facebook group, yet I always felt I was struggling alone while developing my online courses.

In Mighty Networks, between the extensive online FAQs, videos, the online help chat function, AND the thousands of eager MN community builders, I know i can get an answer to any question (and often extra insights about marketing, course building, etc) within several hours, and sometimes within several minutes.

This has been my consistent, daily experience over the past 5 months since I joined MN.

December 22, 2023
Unprompted review
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Reply from Mighty Networks

Hi Don,

Thank you for writing in! We're so happy to hear that Mighty Networks has not only provided you with the best community platform but has also fostered a supportive environment that goes above and beyond. It's truly inspiring to see community creators like you come together and collaborate organically.

We're committed to offering valuable resources, from FAQs to videos and the online help chat, to ensure you have the tools and insights you need. Your experience reflects the essence of what we aim to achieve.

Thank you for being an integral part of the Mighty Networks community. If there's ever anything more you'd like to share or any specific features you'd love to see, feel free to reach out at help@mightynetworks.com or by using the Host help button.

Rated 5 out of 5 stars

Awesome capabilities

Awesome capabilities, terrific support, always enhancing. LOVE Mighty Networks and the community we've built on it.

December 22, 2023
Unprompted review
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Reply from Mighty Networks

Hi Susan,

Thank you for writing in! It's fantastic to know that you appreciate the platform's capabilities, find the support terrific, and enjoy the continuous enhancements we strive to bring.

If you ever have more insights, suggestions, or if there's anything specific you'd love to see in future updates, please feel free to share with us at help@mightynetworks.com or by using the Host help button.

Rated 4 out of 5 stars

Great choice if you want one platform…

Great choice if you want one platform for community and courses. It's constantly being updated and improved. It's easy to use, especially if your members have memberships with other Mighty Networks.

December 21, 2023
Unprompted review
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Reply from Mighty Networks

Hi Gail,

Thank you for your positive feedback! We're delighted to hear that Mighty Networks serves you well for both community and courses. Our team is committed to continuous updates and improvements, ensuring a seamless experience, especially for members with multiple Mighty Network memberships. If you have any further insights or suggestions, feel free to share them with us at help@mightynetworks.com.

Rated 5 out of 5 stars

We are loving Mighty Networks.

We joined Mighty Networks a few months ago and find their platform to be great for our community. Their employees and support staff are very friendly and knowledgeable. Features are easy to use and they are always adding new functionality.

December 21, 2023
Unprompted review
Mighty Networks logo

Reply from Mighty Networks

Hi Rick,

Thank you for taking the time to share your positive experience with Mighty Networks! We're thrilled to hear that our platform has proven to be a great fit for your community. Our team is dedicated to providing friendly and knowledgeable support to ensure a seamless experience for our users.

We understand the importance of continually enhancing our platform, and we're committed to regularly introducing new features to meet the evolving needs of our community hosts.

As you continue your journey with us, please don't hesitate to reach out to us at help@mightynetworks.com or by using the Host help button. We're here to support your community's growth and success, and we look forward to being a part of your continued positive experience on Mighty Networks.

Rated 4 out of 5 stars

I love all the options in Mighty…

I love all the options in Mighty Networks for how you set up courses or memberships. As well, their tech help is fast (usually same day) and efficient.

December 21, 2023
Unprompted review
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Reply from Mighty Networks

Hi Cheryl,

Thank you for your fantastic review! We're happy to hear that you love the flexibility Mighty Networks offers in setting up courses and memberships. Our team is delighted to provide efficient and prompt tech help, ensuring you have a seamless experience. If you ever have more feedback or questions, feel free to reach out to us at help@mightynetworks.com. Wishing you continued success on Mighty Networks!

Rated 4 out of 5 stars

A truly great community-building tool, for some

A truly great community-building platform if its rather focused range of functionality fits your needs.

Are you looking for a
- feminine and cosy
- non-competitive framework where you
- easily integrate to Stripe (only, not Paypal) for paid options
- you don't need to know any tech
- having the best (most useful, most active, most staff-supported) community administrator community I have ever seen

Then this might be perfect for you.

If you are looking for something where
- you may want to energise members by using gamification (like e.g. in "engage and get credibility")
- rankings (of the most valuable posting members, most active members, etc.)
- best answer functionality and anonymous posting options

Then this is not for you. These things do not exist and are not in the (excellent) Might Network public roadmap.

Best of luck!

Best,
Joachim

.

December 21, 2023
Unprompted review
Mighty Networks logo

Reply from Mighty Networks

Hi Joachim,

Thank you for sharing your insightful feedback We're thrilled that Mighty Networks aligns with your preferences for a feminine, cozy, and non-competitive community space. Your positive experience with the integration to Stripe and the supportive community administrator community is fantastic.

We appreciate your suggestions regarding gamification, rankings, best-answer functionality, and anonymous posting options. While these features are not currently in our roadmap, I will submit your feedback directly to our Product team. If you have any further thoughts or questions, we'd love to hear them. Feel free to contact us at help@mightynetworks.com and someone from our team will get back to you shortly.

Rated 4 out of 5 stars

The Platform Pretty Much Does It All

The platform pretty much does everything I need and when I can't see how to get something done the team are so helpful in getting me there. For me it is the supportive team, even though different time zones, whenever I have needed them (which isn't often) they get back in a few hours and I feel looked after and feel they get my stress and smooth it out. Every single one - I couldn't do this with out you.

December 21, 2023
Unprompted review
Mighty Networks logo

Reply from Mighty Networks

Hi Gill,

We're truly touched by your kind words! Our team is dedicated to supporting you every step of the way, across time zones. If there's ever more you want to achieve or explore, know that we're here for you. Your success is our joy! Feel free to reach out anytime at help@mightynetworks.com.

Rated 5 out of 5 stars

The team at Mighty is fantastic

The team at Mighty is fantastic, always ready to help you out with great advice on how to grow your community. Even though we are on different sides of the world, and everything is online, they really know how to connect.

December 21, 2023
Unprompted review
Mighty Networks logo

Reply from Mighty Networks

Hi Iovisa,

We're overjoyed to hear about your positive experience with the Mighty Networks team! Connecting with community hosts globally is what makes Mighty Networks thrive, and your success is our priority. If there's ever more you'd like to explore or if you have specific questions on community growth, feel free to reach out at help@mightynetworks.com.

Rated 4 out of 5 stars

Friendly and Responsive

Have been hosting a global community on MN for four years now; the platform is well-integrated now, and the Mighty Team is friendly, respectful, on the ball, and quick to respond.

That 5th star would totally be there if a) the interface was less dazzling (simpler for newbies to navigate, in particular) and b) we hosts could be given a better sense of where several key features we've requested are on the development priority list. Some of them have taken years to implement, and some we're still waiting on. This is understandable, of course, given how many people they're looking after.)

All that said, MN is far and away the best-of-breed from this long-time host's perspective!

December 21, 2023
Unprompted review
Mighty Networks logo

Reply from Mighty Networks

Hi there,

Thank you for being a valued member of the Mighty Networks community for the past four years! We appreciate your positive comments about our well-integrated platform and the friendly, responsive nature of our Mighty Team.

Your insights about the interface and feature development are incredibly helpful. We understand the importance of simplicity for new users and recognize the desire for visibility into feature development timelines. Please rest assured that your feedback is noted, and we're actively working on enhancing the user experience and communication regarding feature updates.

We truly value your long-time commitment to Mighty Networks. If there are specific features you'd like to discuss further or if you have additional suggestions, feel free to reach out to us at help@mightynetworks.com.

Rated 5 out of 5 stars

Awesome option for my Business

I love how creative I can be with my community, and the platform support is amazing. They are always helping us find more ways to make our experience for our members an amazing one.

September 30, 2023
Unprompted review
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Reply from Mighty Networks

Hi Nyree,

We're happy to hear about your creative journey on Mighty Networks! Our support team is thrilled to assist you in making your community experience amazing. If there's ever more you'd like to explore or any specific features you're interested in, feel free to reach out at help@mightynetworks.com.

Rated 2 out of 5 stars

horrible support

for the second time, I created an account the platform was very confusing and I was trying to get support and waited and waited and no one ever helped so I closed my account 2 months later I decided to give it a try again and the same thing is confusing and can't find any support so it is not for me am sure there are other companies out there that will have what I need

December 18, 2023
Unprompted review
Mighty Networks logo

Reply from Mighty Networks

Hi Carlos,

Thank you for taking the time to share your experience with us. We're sorry to hear that you found our platform confusing and that you didn't receive the support you needed.

Our goal at Mighty Networks is to create an intuitive, user-friendly experience. We understand how vital it is to have reliable support, especially when navigating a new platform. We're continuously working to enhance our customer service and ensure timely and effective assistance for all our users. Your feedback is crucial in guiding these improvements.

While it's disappointing to hear that Mighty Networks didn't meet your needs this time, we are committed to learning from experiences like yours. We're constantly updating and refining our platform based on feedback, and we hope that in the future, we might better align with your requirements.

If you ever consider giving us another chance, we'd be more than willing to offer personalized support to help you navigate our platform more comfortably. Please feel free to reach out to me directly at anna@mightynetworks.com.

Thank you again for your feedback, and we wish you the best in finding a platform that suits your needs.

Sincerely,

Anna
The Mighty Networks Team

Rated 5 out of 5 stars

Best community platform out there

Best community platform out there. Great!

December 20, 2023
Unprompted review
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Reply from Mighty Networks

Hi John,

We're absolutely thrilled to hear that Mighty Networks is your go-to community platform! Your positive feedback is incredibly encouraging. If there are specific features or aspects you appreciate the most, or if you ever have suggestions, please share them with us at help@mightynetworks.com. We're dedicated to continuously enhancing your experience on Mighty Networks and ensuring it remains the best community platform for you.

Rated 5 out of 5 stars

Customer for 3+ years ...

MightyNetworks has been a cost effective and reliable platform to host our community. Their customer service is responsive and the MN platform is simple for our new members to quickly onboard themselves. We look forward to a continued relationship.

December 1, 2023
Unprompted review
Mighty Networks logo

Reply from Mighty Networks

Hi Rick,

Thank you for your fantastic review! We're happy to hear that Mighty Networks has been a cost-effective and reliable platform for your community. Providing responsive customer service and a user-friendly onboarding experience for new members is a top priority. If there's anything you need or want to share, feel free to reach out at help@mightynetworks.com.

Rated 5 out of 5 stars

A+ Mighty Networks Help Support

I appreciate being able to get support quickly when I need help with my community space. I love the regularly scheduled live sessions and the opportunity to ask questions. Mighty Networks is robust and also complex so being able to find help when I need it has been huge.

December 20, 2023
Unprompted review
Mighty Networks logo

Reply from Mighty Networks

Hi Elizabeth,

We're thrilled to provide the support you need for your community space! We're glad you enjoy our live sessions and find value in the robust features. If you ever have more questions or need assistance, don't hesitate to reach out at help@mightynetworks.com. Your success and satisfaction are our top priorities on Mighty Networks!

Rated 3 out of 5 stars

I have invested years, but can't recommend it.

I have invested years into my site here, and it works ok for my business. I'm in too far to quit, but MN has never had good customer service, and the changes they call improvements are silly and ineffective. The graphic design is dull and decades old, recently my use of color for different courses was stripped. Now it all looks alike. It's getting less user-friendly. I had to turn off emails from them because the nagging was insulting. Maybe two stars would be more true.

December 20, 2023
Unprompted review
Mighty Networks logo

Reply from Mighty Networks

Hi Anna,

We appreciate you taking the time to share your honest thoughts with us. We value your long-standing commitment to your site on Mighty Networks. Your insights are crucial, especially regarding our customer service, design, and user experience.

We regret that some of our updates, including email communication and design changes, haven't met your expectations. Our goal is to provide effective and visually appealing tools for community leaders like you, and it seems we have areas to improve.

We take your feedback seriously and are eager to discuss your specific concerns. Please feel free to contact me directly at anna@mightynetworks.com for a detailed conversation.

Your contribution to Mighty Networks is vital, and we're dedicated to addressing your concerns to regain your trust in our platform.

Looking forward to our conversation.

Sincerely,

Anna
The Mighty Networks Team

Rated 5 out of 5 stars

I have followed Mighty Networks since 2019

I have followed Mighty Networks since 2019 - the possibilities are limited only by your imagination. The flexibilities of this community/course platform are endless.

December 20, 2023
Unprompted review
Mighty Networks logo

Reply from Mighty Networks

Hi Theo,

We're delighted you've been part of the Mighty Networks journey since 2019! It's fantastic to hear that you've explored the endless possibilities and flexibilities our platform offers. If there's ever anything specific you'd like to share or if you have suggestions, feel free to reach out at help@mightynetworks.com.

Rated 4 out of 5 stars

I appreciate the interactive format of the platform!

I appreciate the interactive format of the platform, though I wish it were easier to view two lessons simultaneously - both as a participant and as an editor of a course.

December 19, 2023
Unprompted review
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Reply from Mighty Networks

Hi Jude,

We're glad you appreciate our interactive format! Your feedback on viewing two lessons simultaneously is noted and I will be submitting this feedback to our Product team. We're always working to enhance user experiences. If you have more suggestions or need assistance, feel free to reach out at help@mightynetworks.com. We're committed to making Mighty Networks even more user-friendly!

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