I didn't get my order number so I was thinking that I probably wrote my email in the incorrect way, so I made contact with miinto costumer service and they gladly helped me within no time. That is a... See more
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See what reviewers are saying
Missed the sales discount that was shared just a few hours after I placed my order. So I contacted the Customer Service chat service. This was a very smooth process with quick response (from Miroslaw)... See more
Miinto is the perfect place to find best deals. I would recommend to add the option where the customer can choose which language he would like to choose for communication (like English or Dutch). As I... See more
Company replied
deep disappointment regarding an order I placed in January for a bag worth $300, which I have still not received. I opened a dispute about this issue, but I have not received any response or update... See more
Company replied
Company details
- Online Marketplace
- Clothing Store
- Handbags Shop
- Men's Clothing Store
- Vintage Clothing Store
- Women's Clothing Store
Written by the company
Miinto is een wereldwijd mode-platform dat ’s werelds best geklede mensen verbindt met een unieke selectie van premium, luxe en hand-gekozen locale mode. Omdat we een platform zijn, hebben we zelf geen magazijnvoorraad, elke order wordt met zorg klaargemaakt door gepassioneerde mensen uit ’s werelds beste kleding boutiques. Voelt u zich geïnspireerd? Bezoek ons op www.miinto.be Mocht u ondersteuning nodig hebben, staan onze medewerkers klaar om u op elk tijdstip van de dag te ondersteunen via de chat.
Contact info
St Jorissteeg 2, 1012 XV, Amsterdam, Netherlands
- info@miinto.be
- miinto.be
Replied to 85% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good price for this product…
Very good price for this product compared to other stores 💪
Good quality
Good pricing and service
Good pricing, correct delivery timing and communication, all good
Good prices, easy to return.
Fast, well packed, good prices and easy to return
Extremely happy with my order
Extremely happy with my order! It was very nicely wrapped and it arrived on time. Very nice website and good products. I’m very happy with my new shoes!
Great
Top ! Clear, super informed and you get more what you expected . Emballage track and after sales 👍👍
Very good purchase experience with…
Very good purchase experience with miinto.
Excellent price excellent service
Excellent price excellent service
Great experience
Great experience. It was my first order at miinto.be. Every step went smoothly and I received my dolce&gabanna shoes very quickly. I can honestly recommend the store.
Very Good Service!
2717239
2717239
Always very helpfull and correct in What they do! Very Nice working with them.

Reply from Miinto België
Happy customer
Very large selection, quick deliveries, easy returns. Really love Miinto

Reply from Miinto België
Another pleasant shopping experience
Love my Tod’s shoes, great price, fast shipping.
I had a great experience with Miinto
I had a great experience with Miinto. The product was exactly as described, and the delivery was fast. I highly recommend them!
I paid for a cancelled order
I ordered a product, which was advertised with 35% discount on the site. A day later I received an email that they were still looking for a boutique to complete my order but the money was transferred from my account the next day. Two days later I contacted customer service which assured me they were still looking and they would notify me the moment the product was sent. I contacted them again the following day and insisted to talk to a human agent, not just a bot. To my surprise, it turned out that my order had been cancelled two days earlier... When I asked about my money, the agent explained that I had to contact my bank to expedite the transfer and that it was not really withdrawn but "held". I contacted my bank and they answered that the money was really withdrawn and there was nothing they could do about it. I contacted Miinto again, went through the whole process again and to my greatest frustration they explained that they didn't have my money but it was held by a third party...? and they cannot control that. So I am still waiting for my money to be released and I haven't received a single email explaining what has happened and reassuring me that I will get my money back.
I don't think I will use Miinto again. I'd rather buy at the site of the company because they never charge money BEFORE selling you something.
they sent me the wrong item
i ordered a k-way jacket and i got send the wrong one, told me they can't deliver the right one instead.
My order was not delivered
My order was not delivered . I had a confirmation of the order , i payed it . After one week , no delivery . I did contact Minto by myself . They let met know the product could not be delivered. 😏

Reply from Miinto België
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