Mike Pero Mortgages Reviews 3,966

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 580 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the personalized and understanding approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the staff goes above and beyond to ensure all needs are met and processes are clear and stress-free. Many consumers emphasize the staff's extensive knowledge and expertise, which significantly contributes to a seamless and easy experience.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the professionalism, knowledge,... See more

Service

Clients share positive opinions on service, consistently highlighting the helpfulness and efficiency of the... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight the... See more

User experience

Users describe positive interactions with the overall experience. Many customers found the process easy,... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gina was honestly amazing! We were two families buying one property together, which was definitely not easy, but she somehow made the stars align and got it all sorted for us. She went above and beyon... See more

Rated 5 out of 5 stars

James, our broker, has been outstanding! Thanks to James, the whole mortgage process was so easy, as he worked behind the scenes with various banks and our building company to achieve a great result f... See more

Rated 5 out of 5 stars

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property repor... See more

Rated 5 out of 5 stars

We've used Mark previously and like our first experience, we again found him to be extremely helpful. Mark guides you through the whole process and makes it simple - he really knows the business, and... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2020 All rights reserved | Lending and policy criteria and terms and conditions apply.

Contact info


5.0

Excellent

TrustScore 5 out of 5

4K reviews

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Rated 5 out of 5 stars

From zero to in the market

I started this journey with little to no knowledge about investing or borrowing money. Nine months later, I now own an investment property and am growing my financial portfolio, all thanks to James and the team at Mike Pero. They’ve supported me from the very beginning and continue to guide me to stay on the right track.

January 15, 2025
Rated 5 out of 5 stars

Awesome!

Working with Jody was such a good experience! She made the whole mortgage process a lot less stressful and was always easy to talk to. Jody explained things in a way that was simple to understand.

She went the extra mile to find the best options for me and kept me updated the whole way through. I felt supported from start to finish, and I really appreciated how approachable and down-to-earth she was.

I’d happily recommend Jody to anyone looking for a mortgage broker who genuinely cares and makes the process straightforward!

Ngā mihi Jody

September 19, 2025
Rated 5 out of 5 stars

Tammy is amazing 10000/10

Tammy is amazing. She work soooo hard. We had so many set backs outside of our control and Tammy didn’t give up. I attribute her to the reason i got my home. She spent months fighting for me. I rate her 100000/10.

August 28, 2025
Rated 5 out of 5 stars

Great Mortgage Advisor

We can't thank Nigel enough for his amazing work in helping us through the mortgage process of getting our first home. He was very professional, thorough, efficient, and friendly. 10/10 would work with him again and will definitely recommend to friends.

May 31, 2025
Rated 5 out of 5 stars

Gina is incredible

Gina is so knowledgeable, extremely efficient and proactive with her work and so beautifully bubbly that it puts you at ease about everything. She’s quick at replying and answering any questions. She is extremely clear and precise about next steps and what we needed to do (with her help) to get there. We felt so supported and at ease. She’s always a phone call away and was able to guide us through anything due to her extensive knowledge. She’s an expert at her work and without her we wouldn’t be in our first home.

August 29, 2025
Rated 5 out of 5 stars

Joan is amazing!

Joan is amazing! She always has great communication, with fast and positive results. She has been our trusted mortgage broker for almost ten years now.

August 18, 2025

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