Mike Pero Mortgages Reviews 3,966

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 580 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the personalized and understanding approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the staff goes above and beyond to ensure all needs are met and processes are clear and stress-free. Many consumers emphasize the staff's extensive knowledge and expertise, which significantly contributes to a seamless and easy experience.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the professionalism, knowledge,... See more

Service

Clients share positive opinions on service, consistently highlighting the helpfulness and efficiency of the... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight the... See more

User experience

Users describe positive interactions with the overall experience. Many customers found the process easy,... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gina was honestly amazing! We were two families buying one property together, which was definitely not easy, but she somehow made the stars align and got it all sorted for us. She went above and beyon... See more

Rated 5 out of 5 stars

James, our broker, has been outstanding! Thanks to James, the whole mortgage process was so easy, as he worked behind the scenes with various banks and our building company to achieve a great result f... See more

Rated 5 out of 5 stars

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property repor... See more

Rated 5 out of 5 stars

We've used Mark previously and like our first experience, we again found him to be extremely helpful. Mark guides you through the whole process and makes it simple - he really knows the business, and... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2020 All rights reserved | Lending and policy criteria and terms and conditions apply.

Contact info


5.0

Excellent

TrustScore 5 out of 5

4K reviews

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Rated 5 out of 5 stars

Introducing the Amazing Dan

Dan is the ultimate professional with immense empathy and patience. Dan ensured I understood every step of the way. His understanding of how difficult it was going to be for me to understand the highly complicated and convoluted process was very much appreciated. Than you Dan.

September 5, 2025
Rated 5 out of 5 stars

Making Mortgages Easy - Highly Recommended!

Another successful purchase with the help of Shane and his team at Mike Pero Mortgages, Alexandra. This is my 3rd purchase with Shane over 11 years and they have made it another seem-less process for which I am extremely grateful, as buying a house can be a bit nerve racking. The service is very professional and they are always there to answer my many questions. Shane's knowledge and experience with all things mortgage related is extremely valuable when making such a big purchase and provides a much wider range of options than just going to your one bank. I can highly recommend Shane and the team when navigating the process of purchasing a home.

September 5, 2025
Rated 5 out of 5 stars

Thank you 🌻🌻

Jody was friendly, efficient and informative.
Being a first home buyer, the whole process was very stressful, however Jody added no extra stress in anyway shape or form! She was very supportive, validated how I was feeling and very informative at each stage.
Appreciate her for this 🌻

August 18, 2025
Rated 5 out of 5 stars

Wonderful experience with Kirsty from the Mike Pero team!

We recently purchased our dream piece of land with the help of Kirsty from the Mike Pero team.
As first time buyers, Kirsty made the whole experience absolutely stress free, providing us with support when we needed it. Communication with Kirsty was excellent, timely and efficient.
Kirsty also made recommendations to make sure we have fantastic insurance cover for our needs.

If you’re looking for a mortgage broker who is kind, competent and that you can have complete confidence in, we couldn’t recommend Kirsty enough!

Thank you so much for making our dream of owning our own hobby farm come true!

September 23, 2025
Rated 5 out of 5 stars

Professional and Polished

Mark is efficient, responsive and professional. Made our process smooth and stress-free. He explained everything clearly, kept us updated, highly recommend!

September 19, 2025
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Reply from Mike Pero Mortgages

Grateful for your thoughtful feedback and for the patience you showed during the process

Rated 5 out of 5 stars

Made it all simple...

Dan was excellent through the whole process. Communication was clear, and he was always available when we had questions. We achieved exactly what we set out to do, and whilst it was daunting to begin with, Dan's help made the refinancing process actually very simple

September 5, 2025
Rated 5 out of 5 stars

Mark made this so easy and smooth

Mark was incredibly knowledgeable and able to provide thorough and robust advice for our circumstances. He took the time to explain the options, recommendations, pros and cons and answered all of our questions and what if's with well thought out responses. He was easy to engage with and reach when needed which was really reassuring. I would highly recommend Mark

September 5, 2025
Mike Pero Mortgages logo

Reply from Mike Pero Mortgages

Thanks Demi, it was a pleasure working with you both. I’m glad the advice felt thorough and that you felt well supported — really appreciate your kind words

Rated 5 out of 5 stars

Russell was excellent

Russell was excellent. Being a first home buyer I had no idea where to start. Russell made the whole experience seem so easy. I would highly recommend him.

August 16, 2025
Rated 5 out of 5 stars

Mandy stuck with me.

Mandy stuck with me all through the process and her guidance was very helpful and spot on.
Having tried twice to buy a house, the 3rd time I got it, and all along Mandy was there reassuring me.

September 4, 2025
Rated 5 out of 5 stars

I had an exceptional experience working…

I had an exceptional experience working with Supreet throughout my first home buying journey.
From start to finish, Supreet was knowledgeable, responsive and genuinely committed to finding the best solution for me.
Supreet was available for all of my 4000 questions no matter what time or day it was.
His professionalism, attention to detail and dedication to securing the best rate and terms was perfect.
I felt supported and well informed throughout the whole scary process.
I highly recommend Supreet Mahey at Mike Pero to anyone looking for a reliable, trustworthy mortgage broker.
Thanks so much Supreet.

August 27, 2025
Rated 5 out of 5 stars

Being first home buyers

Being first home buyers, there was alot we didn't understand but Gina made the process so much easier and great with the consistent communication and follow up for us. Was a pleasure to work with her through this process.

September 5, 2025

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