Mike Pero Mortgages Reviews 3,966

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 580 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the personalized and understanding approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the staff goes above and beyond to ensure all needs are met and processes are clear and stress-free. Many consumers emphasize the staff's extensive knowledge and expertise, which significantly contributes to a seamless and easy experience.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the professionalism, knowledge,... See more

Service

Clients share positive opinions on service, consistently highlighting the helpfulness and efficiency of the... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight the... See more

User experience

Users describe positive interactions with the overall experience. Many customers found the process easy,... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gina was honestly amazing! We were two families buying one property together, which was definitely not easy, but she somehow made the stars align and got it all sorted for us. She went above and beyon... See more

Rated 5 out of 5 stars

James, our broker, has been outstanding! Thanks to James, the whole mortgage process was so easy, as he worked behind the scenes with various banks and our building company to achieve a great result f... See more

Rated 5 out of 5 stars

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property repor... See more

Rated 5 out of 5 stars

We've used Mark previously and like our first experience, we again found him to be extremely helpful. Mark guides you through the whole process and makes it simple - he really knows the business, and... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2020 All rights reserved | Lending and policy criteria and terms and conditions apply.

Contact info


5.0

Excellent

TrustScore 5 out of 5

4K reviews

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Rated 5 out of 5 stars

Re-financing

Ivan provided excellent advice & guidance, responded quickly to my queries and made the process on re-financing my mortgage very easy. Very happy with new term & payments.

September 29, 2025
Rated 5 out of 5 stars

Great service

Cam was excellent in guiding us through the process and adapted quickly when our plans changed, would highly recommend

September 8, 2025
Rated 5 out of 5 stars

Nicholas Schnell

Nicholas was such a great help. We went in not knowing what we were doing and he helped us out and told us what the processes were along the way. We could not have brought our first home without his help.

September 5, 2025
Rated 5 out of 5 stars

Tim was great !!!!!

Tim was great, he helped us so much and made the whole process so seamless, clearly explaining and guiding us through each process, providing us with regular updates. Super friendly advice and easy to talk to, we very much appreciate all the time and effort Tim put in to getting us into our first home.
Thanks

September 12, 2025
Rated 5 out of 5 stars

5 stars Jacqui!

Jacqui was really helpful throughout the whole process. She explained things clearly and was very accommodating of our busy schedules. Lovely to work with, we would definitely recommend her in the future.

September 3, 2025
Rated 5 out of 5 stars

Awesome service

I cannot speak highly enough of Logan! He was prompt in getting back to us, meetings online were easy and the whole process wasnt as scary as I originally thought. We had a great outcome too, very happy indeed!

September 1, 2025
Rated 5 out of 5 stars

James Buchannon excellent and professional

James Buchannon was very responsive to my questions and needs, and adjusted well as my understanding of my lending needs developed. He sorted through a range of options and got me a market leading opportunity, even while I had challenging finically details to navigate. I dont like endless calls or meetings, and he obliged by respond quickly and diligently

August 29, 2025
Rated 5 out of 5 stars

Highly recommend Steve

Steve was fantastic to work with. His communication was excellent and he was always quick to respond to emails and explain things clearly. He guided us through the process of applying for a mortgage for our house extensions, making what could have been a stressful experience feel straightforward and manageable. He also provided great advice at every step and checked in afterwards to make sure everything was on track. We would highly recommend Steve to anyone needing a mortgage broker.

September 5, 2025
Rated 5 out of 5 stars

Supreet makes it stress free!

Appreciate all the help and guidance that Supreet has given Jason and I in buying our first home. He made it easy for us and took the stress away! Highly recommend Supreet!

September 19, 2025
Rated 5 out of 5 stars

Home loan

Best man for the job (Russell harrop).He went beyond making sure we don't go home disheartened.thank you!!

August 26, 2025
Rated 5 out of 5 stars

The best advice is always from Zane Gemmel

Zane is a key member of our professional services team. Without him I'm not sure we would be achieving our financial goals at all. He is knowledgable, patient and fabulous to deal with. I am delighted to be able to recommend him friends and family whenever the opportunity allows.

June 1, 2025
Rated 5 out of 5 stars

Supreet was great

Supreet was great. He was informative, helpful, easy to get a long with and his commutation was faultless. If we ever need a mortgage broker I wouldn't hesitate to call Supreet and would pass on his details to any of my friends. He made the whole experience easy and very quick.

Thanks again mate

September 3, 2025

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