Mike Pero Mortgages Reviews 3,966

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 580 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the personalized and understanding approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the staff goes above and beyond to ensure all needs are met and processes are clear and stress-free. Many consumers emphasize the staff's extensive knowledge and expertise, which significantly contributes to a seamless and easy experience.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the professionalism, knowledge,... See more

Service

Clients share positive opinions on service, consistently highlighting the helpfulness and efficiency of the... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight the... See more

User experience

Users describe positive interactions with the overall experience. Many customers found the process easy,... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gina was honestly amazing! We were two families buying one property together, which was definitely not easy, but she somehow made the stars align and got it all sorted for us. She went above and beyon... See more

Rated 5 out of 5 stars

James, our broker, has been outstanding! Thanks to James, the whole mortgage process was so easy, as he worked behind the scenes with various banks and our building company to achieve a great result f... See more

Rated 5 out of 5 stars

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property repor... See more

Rated 5 out of 5 stars

We've used Mark previously and like our first experience, we again found him to be extremely helpful. Mark guides you through the whole process and makes it simple - he really knows the business, and... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2020 All rights reserved | Lending and policy criteria and terms and conditions apply.

Contact info


5.0

Excellent

TrustScore 5 out of 5

4K reviews

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Rated 5 out of 5 stars

Great Team

This is the 3rd time we have used Zeb and her team for mortgages. Always speedy and attentive even when things change on the fly.

September 12, 2025
Rated 5 out of 5 stars

I think Russell is the best mortgage…

I think Russell is the best mortgage broker in town he's very knowledgeable and very very helpful never disappoints you I have use his services x2 and have both times successful outcomes I have also recommended him to a friend cheers Russell appreciate all your help

August 23, 2025
Rated 5 out of 5 stars

Went above and beyond . Excellent mortgage broker

Went above and beyond to make what was thought to be a daunting process a very straight forward easy one. Guided and gave very helpful advice along the way with clean cut professional assistance.
If or when I go to purchase again I will be requesting Scott Jackson as my broker 100%

September 16, 2025
Rated 5 out of 5 stars

Russell is amazing

Russell has always been at the end of the phone with advice at anytime and I will always be grateful for all his work.
He makes what can be a stressful time easy to navigate and I will highly recommend him to anyone looking to buy a home

August 29, 2025
Rated 5 out of 5 stars

Can’t fault the service

Amanda was so helpful in any way she could with my mortgage options, rate options and advise on refinancing outside of the basic service requirements. Lovely friendly personality

September 11, 2025
Rated 5 out of 5 stars

First home buyer

First home buyer didn’t know much about the whole process or what to do, they made it super easy to understand and communicated efficiently made the whole process a breeze. Thanks amanda :)

September 12, 2025
Rated 5 out of 5 stars

Super easy experience

Dan listened to what we needed, responded quickly and kept us fully updated throughout the process. Made our application very straightforward for us by dealing with banks on our behalf

September 12, 2025
Rated 5 out of 5 stars

Mike Pero Nelson review

Very accommodating, made the process extremely easy. Good advice, told as what we needed to hear without giving us unrealistic expectations. We were well prepared for the banks questions.

September 12, 2025
Rated 5 out of 5 stars

The best mortgage broker

Tim was fantastic throughout the whole process of obtaining our first home! He was always available to answer questions, was friendly and approachable, and went the extra mile to make sure all of our needs were met and we were able to get the best option for our situation. Tim is very knowledgeable and happily shares his expertise. Highly recommend and will be using him again in the future!

September 12, 2025
Rated 5 out of 5 stars

Knowledgeable and professional

Cam is super professional and very knowledgeable. He provided mortgage advice and a structure that we would never have been able to achieve on our own. He went above and beyond to make it all very smooth and easy for us.
We look forward to continuing to work with Cam in the future as we develop our property portfolio.

September 25, 2025
Rated 5 out of 5 stars

Jody is truly a legend

Jody is truly a legend in what she does.
Jody has supported my mortgage journey for the second time and didn't make me feel silly with any of my random questions. I would not hesitate to mention Jody to anyone I know of wanting to do buy a house.

September 1, 2025

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