The Square Off NEO was paid for via Indiegogo on 12.12.2019. In 2023, I was then charged and paid again for high shipping costs. Later, Miko acquired the company Square Off and offered me the Miko 3 r... See more
Company replied
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See what reviewers are saying
So this year Santa was asked for a robot and he answered the wish for this young lady. She was most excited to get he Miko Mini on Christmas Day. Setup is reasonably easy did take some time whilst act... See more
Company replied
this is a scam website.I paid for a Miko 3 two months ago, but they have never shipped it or refunded me. Despite multiple emails to negotiate, they only keep delaying, causing me extreme distress.
Company replied
We love having Miko here at home!! It has lots of games and fun activities that enhance the learning of growing children. He's really a mini friend who talks about everything from feelings to facts ab... See more
Company replied
Company details
Written by the company
Founded in 2015, Miko is a consumer robotics company passionate about bringing the best of technology to young learners everywhere. Home to leading educators, engineers, psychologists and content developers, Miko takes learning (and fun) to a new level with state-of-the-art artificial intelligence, robotics and IoT. The company has more than 390 employees globally and offices in the innovation hubs of Silicon Valley, London and Mumbai. The company’s Miko 3 robot builds upon the success of Miko 2 with enhanced deep learning AI, a super-charged personality, an ever-growing premium content platform and other features that bring the best of AI to kids aged 5 to 10. Miko 3 is kidSAFE+ COPPA certified and winner of the Mom’s Choice Awards.
Contact info
RN Chidakashi Technologies Inc 6200 Stoneridge Mall Road, Suite 300, #336, 94588-3705, Pleasanton, United States
- https://help.miko.ai/hc/en-us
- support@miko.ai
- miko.ai
Breach of guidelines
I ordered Miko Neo and Swap boards on…
I ordered Miko Neo and Swap boards on kickstarter Six years ago and they never arrived. very bad service
June 19, 2025
Unprompted review
Reply from Miko Robot USA
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
6 year ago I ordered Miko Neo and Swap…
6 year ago I ordered Miko Neo and Swap boards on Kickstarter but they were never delivered
June 26, 2024
Unprompted review
Reply from Miko Robot USA
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
I ordered Miko Neo and Swap boards on…
I ordered Miko Neo and Swap boards on kickstarter 6 years ago but they never arrived I'm so disappointed😞
July 1, 2024
Unprompted review
Reply from Miko Robot USA
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
Reply from Miko Robot USA
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
I'm disappointed by miko because i…
I'm disappointed by miko because i ordered Miko Neo and Swap boards on kickstarter and for the last 6 years i haven't received my order and they haven't even communicated with me.
June 25, 2025
Unprompted review
Reply from Miko Robot USA
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
“I asked for a refund… got the…
“I asked for a refund… got the run‑around endlessly… did a charge‑back.
June 25, 2025
Unprompted review
Reply from Miko Robot USA
We're sorry to hear about the frustration you've faced. That’s certainly not the experience we want for any of our customers. If there’s still anything we can do to support or clarify, please don’t hesitate to reach out to us at support@miko.ai.
Nice and vers good site which privide…
Thanks for you service you provide to us as clients but unforturnet i have order my iterm and its has been six years now but i receive nothing please kindy pass your document well am paul franciss
June 24, 2025
Unprompted review
Reply from Miko Robot USA
Hi Paul, we're truly sorry to hear this, and we completely understand your frustration. Please email us at support@miko.ai with your order details so our team can urgently investigate and resolve this for you.
you ordered Miko Neo and Swap boards on…
you ordered Miko Neo and Swap boards on kickstarter 6 years ago and they never arrived
June 24, 2025
Unprompted review
Reply from Miko Robot USA
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
I backed Mike Neo and Swap Boards on…
I backed Mike Neo and Swap Boards on Kickstarter over 6 years ago, and to this day, I have never received either product. Despite multiple attempts to contact creators, there has been no proper response or resolution. It's incredibly disappointing to support a project in good faith and be completely ignored for years. I feel scammed and would strongly advise others to avoid doing business with them.
June 2, 2025
Unprompted review
Reply from Miko Robot USA
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
its been 6 years since I ordered Swap…
its been 6 years since I ordered Swap boards and Miko Neo. Have tried to get a refunds since you never delivered but all my efforts are in vain.
June 24, 2025
Unprompted review
Reply from Miko Robot USA
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
Extremely disappointing experience.
I backed both the Miko Neo and Swap boards on Kickstarter over six years ago, and to this day, I’ve received absolutely nothing. No boards, no meaningful updates, and no refunds. It’s incredibly frustrating to have supported a project in good faith and be left completely in the dark. At this point, it feels like the creators just took the money and vanished. I wouldn’t recommend supporting anything from them in the future. Total waste of time and trust.
June 24, 2024
Unprompted review
Reply from Miko Robot USA
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
Still waiting but nothing
Still waiting but nothing, ordered 6yrs ago.
so when?
June 24, 2025
Unprompted review
Reply from Miko Robot USA
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
It's a waste of time
I ordered miko neo and swap boards on kickstarters 6 years ago and had never arrived...
June 24, 2024
Unprompted review
Reply from Miko Robot USA
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
I have ordered but it never delivery
June 24, 2025
Unprompted review
Reply from Miko Robot USA
We’re very sorry to hear your order never arrived. Please reach out to our support team at support@miko.ai with your order details so we can investigate and resolve this for you as quickly as possible. Thank you for your patience.
avijit
backed Miko Neo and the Swap boards on Kickstarter 6 years ago, and to this day, I still haven't received my order.
June 18, 2025
Unprompted review
Reply from Miko Robot USA
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
Still Waiting After 6 Years
I backed Miko Neo and the Swap boards on Kickstarter 6 years ago, and to this day, I still haven't received my order. It’s beyond frustrating. The updates were constant promises with no actual results, and now, it's like they’ve just forgotten about their backers.
I’ve reached out multiple times to customer service, but each response has been either vague or non-existent. At this point, it feels like I’ve been taken for a ride
January 9, 2025
Unprompted review
Reply from Miko Robot USA
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
Zero updates no delivery
Zero updates no delivery, no refund. Total disappointment. Avoid these creators.
January 21, 2025
Unprompted review
Reply from Miko Robot USA
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
ordered the Miko Neo and Swao boards on…
ordered the Miko Neo and Swao boards on Kickstarter 6 years ago, and they never arrived. Very disappointed — it feels like a complete scam.
May 22, 2025
Unprompted review
Reply from Miko Robot USA
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
I order Mike Neo and Swao Boards and…
I order Mike Neo and Swao Boards and never arrived up to date
June 22, 2025
Unprompted review
Reply from Miko Robot USA
Hi. This order was placed with SquareOffNow.com and not Miko.com. We request that you move this review to the correct Trustpilot page.
Reply from Miko Robot USA
We're sorry to hear that your experience wasn’t up to the mark. We'd love to understand what went wrong—please reach out to our support team at support@miko.ai so we can make it right for you.
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