Milanolegacy Reviews 

325
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Considering 249 reviews, most reviewers were unhappy with their experience overall. Many people found product quality poor, with items often appearing cheaply made, not matching website descriptions or images, and running much smaller than expected. The return policy caused frustration, as many had to ship items back to China at considerable cost, often making returns impractical. Some also experienced order problems, such as receiving wrong items, incorrect colors, or significant delivery delays. However, a small portion of people felt satisfied with the quality of specific items like hats, shoes, or certain sweaters, finding them attractive and reasonably priced.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many reviewers expressing significant dissatisfaction,... See more

Quality

Clients share negative opinions on quality, with many reviewers reporting extremely poor quality clothing... See more

Order

People report ambiguous experiences with order, with many customers expressing dissatisfaction due to issues... See more

Return policy

Reviewers express significant dissatisfaction with the return policy, frequently citing that returns are... See more

Price

Customers consistently note negative experiences with price, often feeling they paid too much for low-quality... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Clothes run small. I would need to return the item to China to (possibly) receive a refund. The item shipped from New Jersey. I recommend avoiding this site until they come up with a reasonable retu... See more

Rated 2 out of 5 stars

This company really shouldn't exist. They are doing every tiny thing in their tool bag to lower the amount of their cost-of-goods. Making everything in a substantially smaller size (thereby using far... See more

Rated 2 out of 5 stars

The things I purchased I really loved. However I ordered the size 2xl. I usually wear a U.S. XL The 2XL was still to small. I’ve been waiting for a return authorization to exchange for the next size.... See more

Rated 1 out of 5 stars

Not knowing the company, to be safe I ordered MilanoLegacy’s Alessandro Veneti Vibrant Visions Sweater ($44.95 + shipping) in size XXL. It arrived in a decent time frame, but their sizing is WAY OFF.... See more


Company details

Written by the company

Where Italian finesse intertwines with modern allure - Milanolegacy - Immerse yourself in a realm of sophisticated design, marrying tradition and innovation. Embrace the essence of Italian elegance, where heritage meets contemporary chic.


Contact info

1.9

Poor

TrustScore 2 out of 5

325 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.9

All reviews

(325)

226 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Wished i had read the reviews before I…

Wished i had read the reviews before I ordered. This company is not ethical. They sent me the wrong size pans. Their solution was for me to keep them and order another pair at 50% off!!!! I don't call that customer service.

October 5, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company and its products

The shirt I purchased for my husband is so thin, even through 2 layers it's still transparent. Very poor quality! It took 3 weeks to arrive, which was the day after the event for which I ordered it. The return process to China looks dodgy and isn't worth all the effort.

October 13, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible Imported Inferior Clothlike Synthetic "Shirts"

Horrible. Stay away. Delays with accompanying nonsensical excuses, followed by eventual delivery of inferior product (gossamer thin Chinese crap - the white shirt was nearly transparent, and might have caused a scandal if it came in the right size and I wore it in public). It was shipped in the wrong size. Want to return for a refund? Good luck. after months and many emails, finally got 50% refund. the alternative? Ship their crap back to their Chinese facility at my risk and expense for a possible refund if it made it. Run. Do not walk. Horrid product, process, service and

May 24, 2025
Unprompted review
Rated 1 out of 5 stars

This site is terrible and misleading

This site is terrible and misleading. You get something too small and they want you to ship to China for most of the amount of the product. Their email is undeliverable and bounces back. 0 stars. beware!

October 4, 2025
Unprompted review
Rated 1 out of 5 stars

It is a scam period...

I am very disappointed by the experience I had with this company. The quality and size do not match with the discriptions on web. Refund is almost impossible. Customers are responsible to send the goods back to their WH in China. It is a scam period....

October 3, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely Stay Away!!

Absolutely Stay Away!!! I ignorantly ordered $200 worth of apparel for my husband. The items were poor quality and extremely small. When I contacted them to return them I received 2 emails saying I could get a big discount if I reordered in a bigger size, because they said they have a lengthy return process!! I explained that even a bigger size would be too small. I never received another email or refund. STAY AWAY!!

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

a scam company from China...The merchandise…

It is a scam company...The merchandise is not what is shown in their on-line pics. Inferior quality. The cardigan sweaters had buttons but no holes to button it...it was just for show on the outside. In addition, if you want to return or exchange anything you have to ship it back to CHINA and they will not provide you with a U.S. address. Their phone number is also not in service. BUYER BEWARE!!!!

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

Don't shop at Milano Legacy

What a scam! They advertise real fancy stuff but when you actually receive the item it's nowhere close to the picture you saw in their website! I ordered a pair of hiker shorts and when I received it it was a cheap imitation! They charged me $54 plus shipping. Thank god it was a small amount but I am never shopping there again. BTW I threw the shorts in the trash!!

September 25, 2025
Unprompted review
Rated 1 out of 5 stars

Do not I repeat DO NOT ORDER!!!!!!

This company is a complete scam, I spent$250 and ordered 5 items on June 9th after a few weeks it said my order shipped but the tracking info was not available. I tried getting ahold of someone but its impossible. Finally 2 weeks ago I had tracking info and a delivery date delivery date arrives no package checked cameras nothing, checked with neighbors nothing, so here it is Sep 23 and I'm out $250

September 23, 2025
Unprompted review
Rated 1 out of 5 stars

0 rating if it was a choice

0 rating if it was a choice. Do not order from this company.
I spent $250 for several pair of large men’s shorts, they sent me an extremely small size that was unmarked no tags and a poor quality fabric. Their customer service which is a non person driven response, wanting me to keep and offering a 25% coupon toward a reorder??? So I pay to order a replacement of their inadequacy with no explanation or guarantee it will be what I ordered again.?
I’ve also encountered poor quality on some shirts as well. It’s all china cheap. Not as advertised at all.
I spent over 6 weeks trying to get resolved with no avail.

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

Milanolegacy denim shirt

I bought a denim shirt from milanolegacy on July 27th and didn’t receive the shirt until the second week of September. I tried to cancel the order and the company refused. I assumed it was an Italian company, but was drop shipped from China! When I opened the package it had a VERY strong smell of petroleum. I soaked and then washed the shirt in detergent and dried it with a scented dryer sheet. The toxic smell did not fade. This company is REALLY BAD and I wish I had read more about it before buying from them. BEWARE BUYER!

September 16, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible, cheap quality, bad fit and won’t take back returns, their business motto is simply to give you an exchange or store credit. There goes 186

September 13, 2025
Unprompted review

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