Item showed up damaged. Impossible to get a response from their customer service team.
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See what reviewers are saying
This is is one of the best jacket selling company which does not only focus on making profits but also focuses on meeting the right needs of their customers, i once bought two Alpha Sweater Jackets in... See more
Should have known better than to trust an online Facebook boutique store. After multiple attempts to return a jacket and even compromised 50% refund they have not responded back despite several emails... See more
So many reviews have been shared about this interesting jacket and hoodie store, and I wouldn't want to be left behind. It's been 3 years and counting, and my Millan Jacket is still as strong and bran... See more
Company details
Written by the company
Outdoor stylish and functional outerwear
Contact info
United States
- support@milanoutwear.com
- milanoutwear.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Highly impressed with Milan Outwear...
I recently gifted my boyfriend with a Milan outerwear hoody and I am so impressed with their quality. It it so thick and cozy that I’m definitely going to get more of their pieces. Their customer service is very active and interactive, they are always there to help and keep you on track with where you package is at each point of the shipping process. I highly recommend!
I brought clothes many times from them
I brought clothes many times from them, and all i can say is that they are very proffessional. They always have some discounts, and delivery is fast. Also, if you got some questions, they are always able to answer on right time.
Excellent product
Excellent product. They have exclusive designs. The fabrics they use are of unsurpassed quality. The colors, as well as their combination, make these garments something really beautiful. And they have clothes for every occasion. The prices are affordable and they carry out good promotions and offers.
Nice exactly the size I ordered
Quality and price
I consider that the desing is elegant and there are several options to choose, the fabric is of very good quality. Considering the price on offer, you should take advantage of the options that the store has.
Milanoutwear is one of the best place…
Milanoutwear is one of the best place to purchase the most comfortable and functional sweaters.There sweaters are of high quality and I noted most of their materials are from Italy.Shopped my sweaters and got a discount of 50% and would like to recommend anyone to purchase sweaters from Milanoutwear they got the best sweaters.
good product and Service
The clothes are not only high quality and comfortable, they are also well designed. not to forget the buying and shipping process is very good.
This website offers quality…
This website offers quality clothes. The jackets are trendy and you can find anything for your taste here. There are great promotions so you can have deals when you shop at the right time. The delivery method and time is acceptable. I'd recommend it.
Thieves
I'd rate 0/5 if I could. The jacket I bought was undersized (despite using their website measurements), delivered late, and of inferior quality to the picture on the website. I emailed asking to return it and get a size up/just give it back period, and received a reply that they can only offer me 50% of my original payment back. Just as well as they proceeded to ghost all further replies from me. Although not before asking me to send pics of the garbage material with measurements to show it was undersized--actively wasting my limited free time. So, poor quality, misleading images, and whatever is the opposite of customer service. First and last time I buy something off IG. A $60 lesson. Spend it in health, milanoutwear.
Edit: Now seeing these glowing reviews below that make no attempt to seem genuine and even include information on CURRENT SALES. Congratulations to all involved. Ruin will soon find you.
Should have known better than to trust…
Should have known better than to trust an online Facebook boutique store. After multiple attempts to return a jacket and even compromised 50% refund they have not responded back despite several emails. No number to contact him. Do not trust these guys.
I response to refund request for a…
No response to refund request for a jacket that doesn’t fit. Don’t buy from this company!
SCAM
Total rip off. I ordered a jacket which came back damaged and they refused to reply to my email requesting a exchange or refund. DO NOT BUY from this company.
The sizing was off and the zipper…
The sizing was off and the zipper quality was bad. Also the jackets were a puffier/softer than the pictures led me to believe so they didnt look good. I asked about returns and they sent an email saying they can do 50 percent back as an option since they don't have a return policy. However, no one replied to the emails after that. Not happy with my purchase or customer service experience.
Milanoutwear Review
Great store with affordable prices. I bought sussex flight jacket, outstanding quality with 50% discount. All recommendations to the Milanoutwear.
Great quality products
I am a customer of Milanoutwear and I must say that their products are very high-quality products and also very good looking! Their jackets are excelent. Also during this time of year they have all sorts of discounts, even up to 50%!! Highly recommended
Good quality products
I recently bought some items from Milan Outwear online store and I'm very happy with my purchase. The quality of their products is good and the prices are reasonable. The delivery was fast and the customer service was very helpful. I will definitely recommend them to my friends and family.
totally satisfied
Great experience with the website and the service, i got my jacket i bought from you and the quality is amazing, same thing with shipment method and delivery.
That product looks so good very good…
That product looks so good very good materials looks so warm fits so well i like it.
Philipis
well, this experience was a lot, because I like to dress well, and I found this virtual store with many models, and many varieties, I hope to be able to buy some pieces soon, to be even more fashionable.
Classy and comfortable clothes
Classy and comfortable clothes, I love their high quality jacket collections. I have already tried some of their products I can't complain high quality and affordable price that's matter a lot
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