Mile Auto Transport LLC Reviews 

211
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the very professional staff for their clear communication, friendly attitude, and efficient coordination throughout the entire vehicle transport process. Many consumers also mention that automobiles arrive safely, often right on schedule or even ahead of time, backed by very reasonable pricing options. Some reviewers were not happy with communication issues, noting delayed pickups, disorganized scheduling, or cancelled transports that caused unnecessary stress during their important family moves. A few customers also experienced unexpected changes regarding arrival dates, while others reported unfortunate service incidents with specific transport drivers.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Service

Consumers find service to be positive, highlighting efficient operational processes and professional customer... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members and drivers are consistently... See more

Price

Users describe positive interactions with price, highlighting that the costs are fair and reasonable compared... See more

Customer service

People report positive experiences with customer service, highlighting exceptional support and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jan is our POC working to schedule the pick up and delivery. He did an excellent job! Seriously, this was the 1st time using an auto transport to take the daughters vehicle from the homebase to Univer... See more

Rated 5 out of 5 stars

This company has an A+ review on BBB and they proved it. We were left high & dry by another carrier the day before a scheduled pickup. I called Mile Auto Trsnspirt and spoke with a very nice and helpf... See more

Company replied

Rated 5 out of 5 stars

The transaction went very smoothly without any hangups or problems. The salesperson was very friendly, helpful and candid with all of my questions about the sale. He also gave me the name and locat... See more

Company replied

Rated 5 out of 5 stars

Really happy with the service that we got from Mile Auto Transport. Their vendor who deliver our vehicle to us was professional prompt and communicated through the entire process. The car was taken ve... See more

Company replied


Company details

  1. Transportation Service
  2. Department of Transportation
  3. Vehicle Shipping Agent

Written by the company

Mile Auto Transport LLC, auto transport broker company stands at the forefront of this industry, distinguished by our commitment to reliability, customer satisfaction, and seamless service. With a robust network of licensed and insured carriers, we ensure that our clients' vehicles are transported safely and efficiently, whether it's across the state or across the country. Services Offered Open Auto Transport: The most cost-effective and popular option, ideal for standard vehicles. Our open carriers are equipped to handle multiple vehicles simultaneously, providing a balance of affordability and safety. Enclosed Auto Transport: For luxury, classic, or high-value vehicles, we offer enclosed transport services that provide maximum protection from the elements and road debris. Door-to-Door Service: We provide door-to-door transport services for the ultimate convenience, picking up and delivering vehicles directly to specified locations. Expedited Shipping: For clients needing swift delivery, our expedited shipping options ensure faster transit times without compromising safety. Specialized Transport: Catering to the unique needs of oversized vehicles, motorcycles, and inoperable cars, we offer specialized solutions to meet diverse transport requirements.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

211 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(211)

128 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely easy from start to finish

Absolutely easy from start to finish, I would highly recommend this company and I look forward to using it again next year !

March 17, 2026
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

Thank you for your kind words! We’re glad to hear the entire process was easy from start to finish.

We truly appreciate your recommendation and look forward to helping you with your next vehicle transport!

Rated 5 out of 5 stars

Mile Auto Transport was amazing…

Mile Auto Transport was amazing delivering my 1969 Firebird. They were easy to work with and communication through the process was great! They even delivered my dream car a day early. If I ever need another vehicle transported, I will definitely be calling them. Thank you to everyone involved!

March 26, 2026
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

Thank you for your wonderful feedback! We’re thrilled your 1969 Firebird arrived safely—and even ahead of schedule. It’s great to hear our team made the process easy and kept communication clear.

We’re excited for the opportunity to assist you with any future vehicle transports!

Rated 5 out of 5 stars

Constant contact and update where my…

Constant contact and update where my vehicle was in the process of arranging transportation.
they arranged transportation with Transportlogisticspa.
Very good company and driver who kept me well informed as totem of arrival and very courteous driver.

March 24, 2026
Unprompted review
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Reply from Mile Auto Transport LLC

Thank you for sharing your experience!

We’re happy everything went smoothly and appreciate your trust in Mile Auto Transport!

Rated 5 out of 5 stars

Perfect Experience

I had my Camaro shipped from Louisiana to Michigan during the winter. The shipper was amazing! Mile Auto definitely made certain to have a knowledgeable and kind person take over. My car arrived in perfect condition and very fast. Thank you for your help with this process.

March 18, 2026
Unprompted review
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Reply from Mile Auto Transport LLC

Thank you for your kind words!

We’re glad to hear your Camaro was transported safely and quickly, especially during the winter season.

We’re thrilled you had a positive experience and hope to serve you again whenever you need vehicle transport!

Rated 1 out of 5 stars

A month ago

A month ago, I scheduled a transport with this company, giving them a range of 3/17 to 3/19 for pick up. I started calling them on 3/17 for an estimated time to meet the driver & got no info until today, 3/19, when they informed me they have no drivers and cannot transport my car from Texas to California. I WOULD NOT USE THESE FOLKS IN THE FUTURE!

March 19, 2026
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

Thank you for your feedback. We understand how frustrating this situation must have been, and we sincerely apologize for the inconvenience caused.

To clarify, the dates provided at the time of booking (3/17–3/19) represent a pickup window, not a guaranteed pickup date. As a licensed broker, our role is to connect shipments with available carriers, and availability can fluctuate due to market conditions.
Over the past few weeks, the industry has experienced significant disruption due to rising fuel costs, which has impacted driver availability across several major routes. Unfortunately, during your pickup window, there were no active carriers operating on your specific route from Texas to California. We made multiple attempts to secure a driver, including offering higher-than-normal rates, but there were simply no drivers available at that time.
We want to emphasize that this situation was outside of our control. That said, we did provide alternative options and remained cooperative throughout the process. We also maintained communication and aimed to be transparent regarding the challenges we were facing in securing a carrier.

We understand this outcome is disappointing and not what you expected. We truly regret that we were unable to complete your transport as planned and appreciate your feedback, as it helps us continue improving our service.

Rated 5 out of 5 stars

Great service and communication

Great service and communication. Car pick up and drop off was smooth! Would definitely use again!

March 13, 2026
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

Thank you for your feedback! We’re glad to hear everything went smoothly.
We truly appreciate your support and look forward to working with you again!

Rated 5 out of 5 stars

Mile Auto Transport

Mile Auto Transport is a great company to transport your vehicles. They are very reliable and professional.I transported my vehicles from Az to Long Island NY. They picked up our vehicles a day early. They delivered them on time. Jan was very nice and respectful. Ali the driver was very professional. I definitely recommend this company to transport your vehicle.

February 26, 2026
Unprompted review
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Reply from Mile Auto Transport LLC

Thank you for your wonderful feedback! We’re glad to hear your transport from Arizona to Long Island went smoothly and even ahead of schedule.

We truly appreciate your recommendation and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Reasonable pricing and a great…

Reasonable pricing and a great experience. They were just as efficient and easy to work with as discussed. Alex was amazing! Thank you Mile Auto Transport LLC, you have my highest recommendation! 🙏🏼💝

March 12, 2026
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

Thank you for the great feedback!

We’re happy to hear everything went as discussed and that you had an efficient, smooth experience.

Thank you for your recommendation, and we look forward to working with you again!

Rated 5 out of 5 stars

Fair price and prompt delivery

Vanessa from Mile followed thru my phone call and booked the delivery according to my dates from California to Houston with an enclosed trailer for my Corvette. The price she gave was a fair price compared to other companies and the car delivered one week after pick up due to bad weather hit Texas at that time. The car arrived in one piece which is the most important to me. Overall I am satisfied with Mile and would do business with them again.

January 31, 2026
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

Thank you for your detailed feedback!
We’re glad Vanessa was able to assist you and coordinate everything according to your schedule. We are glad to hear your Corvette arrived safely—that’s always our top priority.
Thank you for choosing Mile Auto Transport, and we look forward to working with you again in the future!

Rated 5 out of 5 stars

My wife and I used Mile Auto Transport…

My wife and I used Mile Auto Transport and were very happy with their service. Very professional and excellent communication!

March 2, 2026
Unprompted review
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Reply from Mile Auto Transport LLC

Thank you for choosing Mile Auto Transport! We’re so glad to hear that you and your wife were happy with our service. Providing professional support and clear communication is always our priority. We truly appreciate your feedback and hope to assist you again in the future!

Rated 5 out of 5 stars

Great service!

Mile Auto was very responsive my needs. The transporter was on time, very friendly and great at getting both of our cars safely from Florida to New Jersey. The delivery was very quick and efficient and the cost was very reasonable. Thank you for taking such good care of our cars!!

February 28, 2026
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

Thank you very much for your kind and detailed feedback. We’re delighted to hear that the service was responsive to your needs and that both vehicles were transported safely and efficiently.

Thank you for choosing our service, and we hope to assist you in the future!

Rated 5 out of 5 stars

The person was very kind

The gentleman was so kind.bHevwentbabove and beyond.ni believe his name was Mario.The car was delivered in great shape but the best part was how kind he was.

February 27, 2026
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

Thank you for your wonderful feedback. We’re very happy to hear that the vehicle arrived in great condition and that you had such a positive experience.
Thank you for choosing our service, and we hope to assist you again in the future!

Rated 4 out of 5 stars

The delivery was a little delayed but…

The delivery was a little delayed but all in all it wasn't a bad service pretty good communication throughout the shipping process.

March 1, 2026
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

Thank you for your feedback and for taking the time to share your experience. We sincerely apologize that the delivery was slightly delayed, and we appreciate your patience during the shipping process.

We’re glad to hear that communication remained good throughout and that you were satisfied with the overall service. Your comments help us continue improving, and we truly appreciate your business.

Rated 5 out of 5 stars

Reasonable for Safe delivery

Reasonable price (not the cheapest) and the vehicle was delivered safely and quickly in 7 days from IN to CA. Satisfied customer.
It would be nice to have a real time-ish tracker to see the progress of the car from origin to destination.

February 21, 2026
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

Thank you for your feedback! We’re very glad to hear that your vehicle was delivered safely and within a good timeframe, and that you were satisfied with the overall service.
We hope to assist you again in the future!

Rated 5 out of 5 stars

Mile Auto Transport is a top-tier auto transport company

Mile Auto Transport is a friendly business that will accomplish your transport needs professionally. I was kept fully informed throughout the process and completely satisfied with the delivery of my vehicle. A representative named Jan even called me after delivery, to determine guaranteed customer satisfaction. Their customer and delivery services are certainly top tier, and I will recommend this company to family and friends for auto transportation in the future.

February 19, 2026
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

Thank you very much for your thoughtful and detailed review. We’re truly pleased to hear that you felt fully informed throughout the process and completely satisfied with your vehicle’s delivery.

We sincerely appreciate your recommendation and your trust. If you ever need assistance again, we’ll be more than happy to help!

Rated 5 out of 5 stars

Mile Auto was easy to work with.

Mile Auto was easy to work with and the driver was very gracious and took care of my vehicle.

February 24, 2026
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

Thank you for your kind feedback. We're glad to hear that the process was smooth and that the driver took great care of your vehicle.

Rated 5 out of 5 stars

Delivered their service as advertised.

February 19, 2026
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

Providing reliable and transparent service is very important to us, and we truly appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

I was very happy with your service and…

I was very happy with your service and would use you again. Thank you!

February 12, 2026
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

It means a lot to us that you would choose to work with us again. We sincerely appreciate your support and look forward to assisting you in the future!

Rated 5 out of 5 stars

Driver kept me updated entire trip

Driver kept me updated entire trip , worked around my schedule to deliver the car , very courteous!

February 18, 2026
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

Professionalism and clear communication are extremely important, so it’s great to know everything went smoothly. We truly appreciate your feedback and your trust!

Rated 5 out of 5 stars

Quick pick up and really fast delivery

Quick pick up and really fast delivery. Easy communication.

February 13, 2026
Unprompted review
Mile Auto Transport LLC logo

Reply from Mile Auto Transport LLC

We truly appreciate you sharing your experience and are glad everything met your expectations. If you ever need assistance again, we’ll be happy to help.

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