Miles Car Rental - USA Reviews 

5,978
TrustScore 5 out of 5

4.8

90 SW 3rd Street Suite 2803, 33130 Miami, Florida, US


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Rated 5 out of 5 stars

FIRST OFF, THEY HAVE GREAT STAFF. SPOKE TO 2 DIFFERENT LADIES ON DIFFERENT OCCASIONS. THE PATIENCE THEY HAVE AND THE SERVICE IS OUTSTANDING. THEY ALWAYS KNOW HOW TO RESOLVE AN ISSUE. I AM VERY SATISFI... See more

Company replied

Rated 5 out of 5 stars

was recently in miami and Rented a car from Miles Car Rental and had a really great experience. The whole process was quick and easy, the car was super clean, and everything was exactly as promised. T... See more

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Rated 5 out of 5 stars

I asked for help in the whatsapp chat for some questions about my reservation, the personal attention and service I received from Angelica Avila was great. She helped my with the issue I had, also he... See more

Company replied

Rated 5 out of 5 stars

Hola tuve un problema al llegar a AVIS del Miami Airport (mi TC no tiene mi nombre impreso) asi q no pude terminar con la reserva. Tuve q llamar a Miles, y la Srta. Mery Ferrin muy amablemente me re... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Accessories Store

Information provided by various external sources

Somos la mejor opción para alquilar un auto en Estados Unidos, Europa, Canadá, México y Brasil. Visita nuestro portal y encuentra los precios más competitivos del mercado con el respaldo de las principales rentadoras a nivel mundial como Alamo, Avis, Budget, Hertz, entre otras compañías aliadas dispuestas a brindarte atención de calidad. Reserva hoy, conoce todos nuestros beneficios y ahorra hasta un 30% en tu alquiler. Contamos con un equipo altamente capacitado, dispuesto a solucionar tus dudas y brindate la mejor experiencia durante el proceso de la reserva. _________________________________________ We are the best option for car rental in the United States, Europe, Canada, Mexico, and Brazil. Visit our website and find the most competitive prices in the market supported by the main car rental agencies worldwide such as Alamo, Avis, Budget, Hertz among other allied companies, ready to provide you with quality service. Book today, know all of our benefits and save up to 30% in your rental. We have a highly trained team, ready to solve your inquiries and provide you with the best experience during the reservation process. ___________________________________________ Somos a melhor opção para alugar um carro nos Estados Unidos, Europa, Canadá, México e Brasil. Visite o nosso site e encontre os preços mais competitivos do mercado nas locadoras reconhecidas mundialmente como Alamo, Avis, Budget, Hertz entre outras agências aliadas parceiras que oferecem atenção de qualidade. Reserve hoje, conheça os nossos benefícios e economize até 30% no seu aluguel. Temos uma equipe altamente capacitada para responde suas dúvidas e oferecer a melhor experiência durante o processo da sua reserva.


Contact info

  • 90 SW 3rd Street Suite 2803, 33130, Miami, Florida, United States

  • +1 786 270-2001

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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4.8

All reviews

(5,978)

1,407 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a fantastic experience with Miles…

I had a fantastic experience with Miles Car Rental. From the moment I booked the car online, the process was smooth and efficient. The customer service was exceptional—very friendly and helpful in explaining the rental terms. I picked up my vehicle from the Miles Car Rental - Atlanta location, and everything was ready on time, exactly as promised. The car was clean, well-maintained, and in great condition, which made my trip much more enjoyable. I also appreciated the transparency in pricing—no hidden fees or surprises!

February 2, 2025
Unprompted review
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Dear Edson,

t will always be a pleasure for us to provide you with a service of the highest quality and resolve your requests as quickly as possible. Thank you for giving us such a valuable rating and sharing your experience with our team of professionals. You can always count on us.

Thank you for choosing Miles Car Rental, have a great day!

Rated 5 out of 5 stars

The best option

The best option

January 20, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Dear,

We are happy to hear that our professional staff member, was able to assist you in clarifying your doubts and completing your reservation with the necessary requirements.

Thank you for choosing Miles Car Rental, have a splendid day!

Rated 5 out of 5 stars

Reyna Morreno was a great help to us

Reyna Morreno was a great help to us, her service was flawless. After choosing the rental, Cristian Castillo made the payment easy to close the deal. We’re so happy to have had an easy experience. You’ve gained a loyal customer, we wouldn’t go anywhere else.

January 18, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Dear Robert,

We are delighted to know that we met your expectations. We hope to continue providing you with unique and innovative experiences. Remember, our assistance is available 24 hours a day, 7 days a week.

Thank you for choosing Miles Car Rental. Have an excellent day!

Rated 5 out of 5 stars

I really like the attention of Reyna

I really like the attention of Reyna ! I hope she can do a solution at my case as soon as possible. I started my complaint on December 23,2024 . The car that a rent from Miles was a Budget agency at the MIA airport and they charged me wrong fee as an extra driver under 25 at the moment I returned the car , but I didn't realize it at the time because I was late checking in for my flight. So I am asking them to refund the us$459. To my credit card until the end of the month. I hope they will give me back. I do have 70 years old. Thank you.

January 16, 2025
Unprompted review
Rated 1 out of 5 stars

The reserved SUV was not available at…

The reserved SUV was not available at the appointed location. The rude Manager at Dollar Orlando Airport indicated that the car was not reserved and therefore not confirmed. I and my family had to incur additional costs [+$350] Fortunately, due to thoughtfulness on the part of the people at Sixt, we still made it to our vacation address in Miami. Bad start to the vacation. To make matters worse, I now have to chase my refund despite having already sent 4 emails.

Absulouutly not recommend this company.

December 28, 2024
Unprompted review
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Dear Customer,

We regret what happened at the counter and understand that such inconveniences are the last thing you want when traveling. We have sent you a message to contact you and assist with anything you may need.

Thank you for choosing Miles Car Rental, have a wonderful day!

Rated 5 out of 5 stars

Se interesa genuinamente por resolver…

Se interesa genuinamente por resolver la situación de su cliente

December 23, 2024
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Apreciado/a,

De antemano, agradecemos tu confianza en nosotros, esperamos seguir brindándote las mejores experiencias. Cuentas con nuestro apoyo en todo momento. Siempre bienvenido.

¡Gracias por elegir Miles Car Rental, que tengas un feliz día!

Rated 5 out of 5 stars

Juan was excellent

Juan was excellent! He explained everything to make sure I understood. I will definitely be using him again for my next car rental and I recommend anyone do the same.

December 22, 2024
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Dear Cam,

We are happy to hear that our professional staff member, Juan, was able to assist you in clarifying your doubts and completing your reservation with the necessary requirements.

Thank you for choosing Miles Car Rental, have a great day!

Rated 5 out of 5 stars

Mariana Pedraza its great

Mariana Pedraza its great
Help us a lot

December 21, 2024
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Dear,

Thank you so much for taking the time to highlight the qualities of our website. We are here for you at all times, ensuring efficient and high-quality service.

Thank you for choosing Miles Car Rental, have a great day!

Rated 5 out of 5 stars

Customer support who really helps!

December 15, 2024
Unprompted review
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Dear Edwin,

We are delighted to know that our company has exceeded your expectations, along with the assistance provided by our professional. We are committed to leaving a positive impression on you and meeting your needs.

Thank you for choosing Miles Car Rental, and have a splendid day!

Rated 5 out of 5 stars

Love love love

Miles is the only way I rent now. Never any hassles at the rental counter and I love how all my insurance and everything is already included. I wish I had known about this site long ago.

December 12, 2024

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