FIRST OFF, THEY HAVE GREAT STAFF. SPOKE TO 2 DIFFERENT LADIES ON DIFFERENT OCCASIONS. THE PATIENCE THEY HAVE AND THE SERVICE IS OUTSTANDING. THEY ALWAYS KNOW HOW TO RESOLVE AN ISSUE. I AM VERY SATISFI... See more
Company replied
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FIRST OFF, THEY HAVE GREAT STAFF. SPOKE TO 2 DIFFERENT LADIES ON DIFFERENT OCCASIONS. THE PATIENCE THEY HAVE AND THE SERVICE IS OUTSTANDING. THEY ALWAYS KNOW HOW TO RESOLVE AN ISSUE. I AM VERY SATISFI... See more
Company replied
was recently in miami and Rented a car from Miles Car Rental and had a really great experience. The whole process was quick and easy, the car was super clean, and everything was exactly as promised. T... See more
Company replied
I asked for help in the whatsapp chat for some questions about my reservation, the personal attention and service I received from Angelica Avila was great. She helped my with the issue I had, also he... See more
Company replied
Hola tuve un problema al llegar a AVIS del Miami Airport (mi TC no tiene mi nombre impreso) asi q no pude terminar con la reserva. Tuve q llamar a Miles, y la Srta. Mery Ferrin muy amablemente me re... See more
Company replied
Somos la mejor opción para alquilar un auto en Estados Unidos, Europa, Canadá, México y Brasil. Visita nuestro portal y encuentra los precios más competitivos del mercado con el respaldo de las principales rentadoras a nivel mundial como Alamo, Avis, Budget, Hertz, entre otras compañías aliadas dispuestas a brindarte atención de calidad. Reserva hoy, conoce todos nuestros beneficios y ahorra hasta un 30% en tu alquiler. Contamos con un equipo altamente capacitado, dispuesto a solucionar tus dudas y brindate la mejor experiencia durante el proceso de la reserva. _________________________________________ We are the best option for car rental in the United States, Europe, Canada, Mexico, and Brazil. Visit our website and find the most competitive prices in the market supported by the main car rental agencies worldwide such as Alamo, Avis, Budget, Hertz among other allied companies, ready to provide you with quality service. Book today, know all of our benefits and save up to 30% in your rental. We have a highly trained team, ready to solve your inquiries and provide you with the best experience during the reservation process. ___________________________________________ Somos a melhor opção para alugar um carro nos Estados Unidos, Europa, Canadá, México e Brasil. Visite o nosso site e encontre os preços mais competitivos do mercado nas locadoras reconhecidas mundialmente como Alamo, Avis, Budget, Hertz entre outras agências aliadas parceiras que oferecem atenção de qualidade. Reserve hoje, conheça os nossos benefícios e economize até 30% no seu aluguel. Temos uma equipe altamente capacitada para responde suas dúvidas e oferecer a melhor experiência durante o processo da sua reserva.
90 SW 3rd Street Suite 2803, 33130, Miami, Florida, United States
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I had a fantastic experience with Miles Car Rental. From the moment I booked the car online, the process was smooth and efficient. The customer service was exceptional—very friendly and helpful in explaining the rental terms. I picked up my vehicle from the Miles Car Rental - Atlanta location, and everything was ready on time, exactly as promised. The car was clean, well-maintained, and in great condition, which made my trip much more enjoyable. I also appreciated the transparency in pricing—no hidden fees or surprises!

Reply from Miles Car Rental - USA
Reyna Morreno was a great help to us, her service was flawless. After choosing the rental, Cristian Castillo made the payment easy to close the deal. We’re so happy to have had an easy experience. You’ve gained a loyal customer, we wouldn’t go anywhere else.

Reply from Miles Car Rental - USA
very polite and very helpful extremely happy with the outcome.
I really like the attention of Reyna ! I hope she can do a solution at my case as soon as possible. I started my complaint on December 23,2024 . The car that a rent from Miles was a Budget agency at the MIA airport and they charged me wrong fee as an extra driver under 25 at the moment I returned the car , but I didn't realize it at the time because I was late checking in for my flight. So I am asking them to refund the us$459. To my credit card until the end of the month. I hope they will give me back. I do have 70 years old. Thank you.
it was fast and efficient. Emma was helpful with changing my modification and processing my reimbursement it only took a few minutes!
The reserved SUV was not available at the appointed location. The rude Manager at Dollar Orlando Airport indicated that the car was not reserved and therefore not confirmed. I and my family had to incur additional costs [+$350] Fortunately, due to thoughtfulness on the part of the people at Sixt, we still made it to our vacation address in Miami. Bad start to the vacation. To make matters worse, I now have to chase my refund despite having already sent 4 emails.
Absulouutly not recommend this company.

Reply from Miles Car Rental - USA
Excellent service and very helpful!!! Thank you much!!
Finally a car hire company where you can speak easily to a human. Booked car in Florida. V impressed with service. Thankyou
Se interesa genuinamente por resolver la situación de su cliente

Reply from Miles Car Rental - USA
Juan was excellent! He explained everything to make sure I understood. I will definitely be using him again for my next car rental and I recommend anyone do the same.

Reply from Miles Car Rental - USA

Reply from Miles Car Rental - USA

Reply from Miles Car Rental - USA
Great support during the process. Great communication and kind staff.
Miles is the only way I rent now. Never any hassles at the rental counter and I love how all my insurance and everything is already included. I wish I had known about this site long ago.
Great experience with Mariana for booking car rental!
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