Miles Car Rental - USA Reviews 

5,973
TrustScore 5 out of 5

4.8

90 SW 3rd Street Suite 2803, 33130 Miami, Florida, US


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Rated 5 out of 5 stars

FIRST OFF, THEY HAVE GREAT STAFF. SPOKE TO 2 DIFFERENT LADIES ON DIFFERENT OCCASIONS. THE PATIENCE THEY HAVE AND THE SERVICE IS OUTSTANDING. THEY ALWAYS KNOW HOW TO RESOLVE AN ISSUE. I AM VERY SATISFI... See more

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Rated 5 out of 5 stars

was recently in miami and Rented a car from Miles Car Rental and had a really great experience. The whole process was quick and easy, the car was super clean, and everything was exactly as promised. T... See more

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Rated 5 out of 5 stars

I asked for help in the whatsapp chat for some questions about my reservation, the personal attention and service I received from Angelica Avila was great. She helped my with the issue I had, also he... See more

Company replied

Rated 4 out of 5 stars

I really liked this website for it's transparency, I knew exactly what insurance covered and knew that it would be comprehensive enough. Most other car rental websites hide full the actual coverage... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Accessories Store

Information provided by various external sources

Somos la mejor opción para alquilar un auto en Estados Unidos, Europa, Canadá, México y Brasil. Visita nuestro portal y encuentra los precios más competitivos del mercado con el respaldo de las principales rentadoras a nivel mundial como Alamo, Avis, Budget, Hertz, entre otras compañías aliadas dispuestas a brindarte atención de calidad. Reserva hoy, conoce todos nuestros beneficios y ahorra hasta un 30% en tu alquiler. Contamos con un equipo altamente capacitado, dispuesto a solucionar tus dudas y brindate la mejor experiencia durante el proceso de la reserva. _________________________________________ We are the best option for car rental in the United States, Europe, Canada, Mexico, and Brazil. Visit our website and find the most competitive prices in the market supported by the main car rental agencies worldwide such as Alamo, Avis, Budget, Hertz among other allied companies, ready to provide you with quality service. Book today, know all of our benefits and save up to 30% in your rental. We have a highly trained team, ready to solve your inquiries and provide you with the best experience during the reservation process. ___________________________________________ Somos a melhor opção para alugar um carro nos Estados Unidos, Europa, Canadá, México e Brasil. Visite o nosso site e encontre os preços mais competitivos do mercado nas locadoras reconhecidas mundialmente como Alamo, Avis, Budget, Hertz entre outras agências aliadas parceiras que oferecem atenção de qualidade. Reserve hoje, conheça os nossos benefícios e economize até 30% no seu aluguel. Temos uma equipe altamente capacitada para responde suas dúvidas e oferecer a melhor experiência durante o processo da sua reserva.


Contact info

  • 90 SW 3rd Street Suite 2803, 33130, Miami, Florida, United States

  • +1 786 270-2001

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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4.8

All reviews

(5,973)

1,391 reviews in the last 12 months

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Rated 5 out of 5 stars

The Agent was very efficient

The Agent was very efficent

October 7, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Kenneth, thank you so much for your kind words! 🌟

We're happy to hear that our agent provided you with efficient and professional service. Your satisfaction means a lot to us — we’ll be here to assist you on your next trip! 🚗✈️

Rated 5 out of 5 stars

Excelente :)

October 5, 2025
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Reply from Miles Car Rental - USA

¡Gracias, Clodeshmarie! 💛

Nos alegra muchísimo saber que tu experiencia fue excelente ✨.Esperamos verte pronto nuevamente para acompañarte en tu próximo viaje.

Rated 4 out of 5 stars

Transparent Insurance!

I really liked this website for it's transparency, I knew exactly what insurance covered and knew that it would be comprehensive enough. Most other car rental websites hide full the actual coverage needed and would likely get scammed at the desk.

In future I would only use this company for renting in the USA as foreign driver.

June 28, 2025
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Reply from Miles Car Rental - USA

Thank you so much, Richard! 🌟

We’re thrilled to know you appreciated our transparency. At Miles Car Rental, we believe clarity is key — no hidden fees, no surprises, just peace of mind for your trip. 🚗🇺🇸 We’ll be happy to assist you again on your next U.S. adventure!

Rated 5 out of 5 stars

Perfect

Miles work for me , they help you out with your reservation, you can call them and they waiting to help you

October 2, 2025
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Reply from Miles Car Rental - USA

Hi Albert,

Thank you so much for your kind words! We're glad to hear that Miles worked well for you and that our team was ready to assist with your reservation. 🙌📞

Rated 5 out of 5 stars

Good communication

Good communication

September 26, 2025
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Reply from Miles Car Rental - USA

Hi Bridget ! 😊

Thank you so much for your kind words and for highlighting our good communication.
We’re really glad you had a positive experience — it's always our goal to keep things clear and easy for our customers.

Rated 5 out of 5 stars

Super

Super, lovey lady!

September 25, 2025
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Reply from Miles Car Rental - USA

¡Hola Verónica!

Muchas gracias por tus lindas palabras. 💕 Nos alegra saber que recibiste una atención que te hizo sentir cómoda y bien acompañada.

Rated 5 out of 5 stars

Excelent service

Excelent service, she was extremely helpfull.

September 19, 2025
Unprompted review
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Reply from Miles Car Rental - USA

Thank you for your feedback!

We’re thrilled to know you received excellent service and such helpful support. It’s always a pleasure to assist you on your journeys. 🌟

Rated 5 out of 5 stars

Excellent service from Laura Perez

Excellent service from Laura Perez, she helped me with all the steps in my reservation. Thank you!

September 19, 2025
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Reply from Miles Car Rental - USA

Thank you so much, Diogo!

We’re happy to hear that Laura Pérez supported you through every step of your reservation. ✈️🚘 We truly appreciate your trust and hope to assist you again soon.

Rated 1 out of 5 stars

My name is Yin Hon Lee

My name is Yin Hon Lee.
I reserved to rent a car at Budget in Mexico City from Sep.18 to 25,2025.
When I went there today Sep.18 at 1pm, I had to wait for an hour and Budget forced me to pay additional insurance CDW (USD27 x 8 days) or to deposit USD4,330 by credit card.
And I reserved Nissan SUV but they offered Chinese SUV.
So, I think it was unfair and I canceled it.
Very bad experience for me.
Please return back my payment of USD148.20.

September 14, 2025
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Reply from Miles Car Rental - USA

Dear Yin,

We are truly sorry for the inconvenience you experienced during your rental process. 🙏 We fully understand how frustrating it must have been to wait and then face unexpected conditions.

Please allow us to clarify: the security deposit and additional insurances are determined directly by the rental company at the counter. These amounts may vary depending on the protections chosen for the vehicle, and unfortunately, they are not set nor managed by Miles Car Rental.

That being said, we have already escalated your request and will review your case carefully to ensure you receive the corresponding refund. 💳

Your satisfaction and trust are very important to us, and we truly regret this negative experience.

Rated 4 out of 5 stars

Car Rental

The service agent was friendly and accommodating.

September 16, 2025
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Reply from Miles Car Rental - USA

Hi Henry!

We’re happy to hear that our service agent was friendly and accommodating. 🚗✨ Thank you for choosing us — we’ll be glad to assist you again on your next rental. 🌍

Rated 5 out of 5 stars

Great Service and price

I was assisted by Daysi, who consistently provides outstanding support with my reservations. She always offers competitive pricing, a variety of vehicle options, clear instructions, and helpful recommendations. Additionally, Miles is always available and supportive throughout the rental process, ensuring everything runs smoothly.

September 16, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Hi Cesar! 👋✨

Thank you so much for your feedback. We're glad Daysi provided you with outstanding service and that you enjoyed our variety of vehicles, competitive pricing, and helpful recommendations.

Rated 5 out of 5 stars

Best in class customer service

I had a great support from Miles team when I made a mistake and booked a car at the wrong airport. They quickly responded and helped me cancel and make another reservation at the correct soot

August 7, 2025
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Reply from Miles Car Rental - USA

We’re happy to hear our team was able to support you so efficiently. Helping you rebook at the correct location without hassle is exactly what we aim for 🚙.

Rated 5 out of 5 stars

Price

Price, easy way to book

September 9, 2025
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Reply from Miles Car Rental - USA

🏎️ Your words mean a lot! Easy booking and competitive prices are the road we always want to keep 🚦.

Rated 5 out of 5 stars

Excellent service

Agent Juan Forero took the time to explain and make sure I understood everything.

September 8, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

We’re so glad to hear that Juan Forero provided you with such clear and dedicated assistance. At Miles, we value taking the time to make every step simple and transparent for our clients. 🚗✨

Rated 5 out of 5 stars
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

We’re thrilled to know you found the process very easy and got excellent deals with us! 🙌 Your trust motivates us to keep offering the best options for your trips. 🌟

Rated 5 out of 5 stars

The type of business I'd recommend !

My wife and I just recently moved here in miami from LA and miles made that experience very pleasant so thank you for that! Honestly I usually expect to get hassled by these type of places but they did none of that. Exactly how business should be conducted in for that I'm very grateful 🙂🫡

August 28, 2025
Unprompted review
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

We’re so glad to read about your experience! Our purpose is exactly that: to provide clear, hassle-free service with the trust you deserve. Welcome to Miami 🏝️🚘

Rated 5 out of 5 stars

Brilliant prices and such good…

Brilliant prices and such good communication. Collecting the car was so easy and we had the best customer service from Lucia.

June 18, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Thank you for sharing your experience! ✨ We’re thrilled to hear that our prices, communication, and Lucia’s support made your rental smooth and enjoyable. We look forward to assisting you on your next trip!

Rated 5 out of 5 stars

I have a great support

I have a great support. The attendant Rena was great and gentil.

September 6, 2025
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Reply from Miles Car Rental - USA

Thank you for your kind words! 🌟 We’re glad to hear that Reyna provided you with excellent and friendly support. We look forward to helping you on your next rental!

Rated 5 out of 5 stars
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

We’re happy to hear that you found the process both simple and affordable!

Providing a smooth booking experience at a fair price is exactly what we aim for. 🌐

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