Miles Car Rental - USA Reviews 

5,973
TrustScore 5 out of 5

4.8

90 SW 3rd Street Suite 2803, 33130 Miami, Florida, US


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Rated 5 out of 5 stars

FIRST OFF, THEY HAVE GREAT STAFF. SPOKE TO 2 DIFFERENT LADIES ON DIFFERENT OCCASIONS. THE PATIENCE THEY HAVE AND THE SERVICE IS OUTSTANDING. THEY ALWAYS KNOW HOW TO RESOLVE AN ISSUE. I AM VERY SATISFI... See more

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Rated 5 out of 5 stars

was recently in miami and Rented a car from Miles Car Rental and had a really great experience. The whole process was quick and easy, the car was super clean, and everything was exactly as promised. T... See more

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Rated 5 out of 5 stars

I asked for help in the whatsapp chat for some questions about my reservation, the personal attention and service I received from Angelica Avila was great. She helped my with the issue I had, also he... See more

Company replied

Rated 4 out of 5 stars

I really liked this website for it's transparency, I knew exactly what insurance covered and knew that it would be comprehensive enough. Most other car rental websites hide full the actual coverage... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Accessories Store

Information provided by various external sources

Somos la mejor opción para alquilar un auto en Estados Unidos, Europa, Canadá, México y Brasil. Visita nuestro portal y encuentra los precios más competitivos del mercado con el respaldo de las principales rentadoras a nivel mundial como Alamo, Avis, Budget, Hertz, entre otras compañías aliadas dispuestas a brindarte atención de calidad. Reserva hoy, conoce todos nuestros beneficios y ahorra hasta un 30% en tu alquiler. Contamos con un equipo altamente capacitado, dispuesto a solucionar tus dudas y brindate la mejor experiencia durante el proceso de la reserva. _________________________________________ We are the best option for car rental in the United States, Europe, Canada, Mexico, and Brazil. Visit our website and find the most competitive prices in the market supported by the main car rental agencies worldwide such as Alamo, Avis, Budget, Hertz among other allied companies, ready to provide you with quality service. Book today, know all of our benefits and save up to 30% in your rental. We have a highly trained team, ready to solve your inquiries and provide you with the best experience during the reservation process. ___________________________________________ Somos a melhor opção para alugar um carro nos Estados Unidos, Europa, Canadá, México e Brasil. Visite o nosso site e encontre os preços mais competitivos do mercado nas locadoras reconhecidas mundialmente como Alamo, Avis, Budget, Hertz entre outras agências aliadas parceiras que oferecem atenção de qualidade. Reserve hoje, conheça os nossos benefícios e economize até 30% no seu aluguel. Temos uma equipe altamente capacitada para responde suas dúvidas e oferecer a melhor experiência durante o processo da sua reserva.


Contact info

  • 90 SW 3rd Street Suite 2803, 33130, Miami, Florida, United States

  • +1 786 270-2001

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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4.8

All reviews

(5,973)

1,391 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient

Simple, great price, all inclusive, top car rentals

September 3, 2025
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Reply from Miles Car Rental - USA

✨ We couldn’t wish for anything more than knowing your experience was magical. Thank you!

Rated 5 out of 5 stars

Exelente servicio

Exelente servicio

September 2, 2025
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Reply from Miles Car Rental - USA

💥 ¡Tu experiencia positiva nos impulsa a seguir revolucionando la manera de alquilar vehículos!

Rated 2 out of 5 stars

I ve been renting qith you for quite…

I ve been renting qith you for quite some time but it is the first that it took more than one hour to complete a reservation. J. Calderon gave me the run around and it felt like he was jugling too much at one time. We started at 10.25 and finished at 11.40. I do not believe it is acceptable

August 29, 2025
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Reply from Miles Car Rental - USA

We’re sorry to hear about the experience you had with the service provided by our team. We are committed to improving to ensure your future experiences with us are consistently better and truly memorable. We will be reaching out to you to offer the best service possible.

Rated 5 out of 5 stars

the communication through whatsapp and…

the communication through whatsapp and they informed me very well and helpwd me to change a booked car rental at a lower price

August 28, 2025
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Reply from Miles Car Rental - USA

Every word of yours reinforces that we're doing well. Thanks for your comments!

Rated 3 out of 5 stars

There is no option to rent baby seat

There is no option to rent baby seat and I have a son 2 years old. I rent a car already from you but I am nervous about the baby seat I dont know what to do

August 27, 2025
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Reply from Miles Car Rental - USA

Apreciada Tolga,

No te preocupes, estamos aquí para ayudarte en todo momento.

Ya te enviamos un mensaje para ponernos en contacto contigo y resolverlo juntos lo antes posible.

En cuanto a la silla de bebé, entendemos lo importante que es para ti. Por eso, te contamos que este tipo de servicio está sujeto a disponibilidad en cada destino, pero también puedes solicitarlo directamente en el mostrador (tiene un costo adicional) o, si prefieres, traer la tuya sin problema.

¡Gracias por confiar en nosotros! Estamos para acompañarte en cada parte de tu viaje.

Rated 5 out of 5 stars

Excellent service and 100% trustworthy

Excellent service and 100% trustworthy.
Phone support from Laura Restrepo was excellent too.
I had zero issues with my car reservation in Miami, and the the price was one of the lowest I found online.

August 21, 2025
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Reply from Miles Car Rental - USA

It’s a pleasure to know that our service met your expectations. Don’t hesitate to reach out to us for any needs in your future trip — we’re always here for you!

Rated 5 out of 5 stars

Ease of booking

August 18, 2025
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Reply from Miles Car Rental - USA

We are pleased to hear that your booking process on our website was both satisfying and effortless. Remember that we offer the best benefits in the market.

Rated 5 out of 5 stars

Excellent support

The support received from Juan Forero was exceptional, we are very happy with the results

August 14, 2025
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Reply from Miles Car Rental - USA

Comments like yours inspire us to continue working with excellence. Thank you for highlighting the efficiency of our website and the warmth of our advisors. We look forward to seeing you on your next trip!

Rated 5 out of 5 stars
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Reply from Miles Car Rental - USA

Nos llena de satisfacción saber que quedaste contento con nuestro servicio. Estamos a tu disposición siempre que necesites asistencia. ¡Te esperamos en tu próxima reserva!

Rated 5 out of 5 stars

great service

August 12, 2025
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Reply from Miles Car Rental - USA

We are pleased to hear that your booking process on our website was both satisfying and effortless. Remember that we offer the best benefits in the market.

Rated 4 out of 5 stars

Made a slight mistake on the datese…

Made a slight mistake on the reservation and Katerine was awesome! Got me right back on track!!!

August 7, 2025
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Reply from Miles Car Rental - USA

We are delighted to have accompanied you on your travels over the years and to know that everything has gone perfectly. We hope to continue being your #1 choice for car rentals!

Rated 5 out of 5 stars

Helpful Services

Because I do not have Facebook, I left this comment here Juan Forero who was very attentive and helpful in providing his services.

August 7, 2025
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Reply from Miles Car Rental - USA

We are happy to hear that our professional staff member, Juan, was able to assist you in clarifying your doubts and completing your reservation with the necessary requirements.

Rated 5 out of 5 stars

Perfect service

Perfect service

August 6, 2025
Unprompted review
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Reply from Miles Car Rental - USA

We are pleased to hear that your booking process on our website was both satisfying and effortless. Remember that we offer the best benefits in the market.

Rated 5 out of 5 stars

Service Excellence

The Service was Prompt and Efficient. Your Company's Agents are always Patient and Kind. They do what they do with Good Service in mind. The presentation of your options are clear and information is always forthcoming.

August 3, 2025
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Reply from Miles Car Rental - USA

Our customers’ satisfaction is what drives us to constantly improve. We’re glad to know everything turned out just as you expected.

Rated 5 out of 5 stars

Thanks, Good service

I made a mistake, but I received great support from Javier Calderón. Thank you

August 4, 2025
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Reply from Miles Car Rental - USA

We’re thrilled to know your rental process was simple and efficient. Every improvement in our service is aimed at making your experience even better.

Rated 5 out of 5 stars

Very Helpful as always

Very Helpful as always. Thank you

August 1, 2025
Unprompted review
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Reply from Miles Car Rental - USA

Thank you so much for taking the time to highlight the qualities of our website. We are here for you at all times, ensuring efficient and high-quality service.

Rated 5 out of 5 stars

TheAngel: Angelica Avila person who communicated with me…

The person who communicated with me regarding a modification to my rental.
name, Angélica Ávila,

July 31, 2025
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Reply from Miles Car Rental - USA

We’re glad to hear that our agent, Angelica Avila, efficiently solved your request and provided you with excellent assistance! It’s very important for us that every process you experience with us is satisfactory. Keeping your as a priority, we offer 24/7 assistance.

Rated 4 out of 5 stars

Everything was handle and ready for me…

Everything was handle and ready for me upon my arrival. Only wait was in the line.

July 2, 2025
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Reply from Miles Car Rental - USA

We are delighted to know that we met your expectations. We hope to continue providing you with unique and innovative experiences. Remember, our assistance is available 24 hours a day, 7 days a week.

Rated 5 out of 5 stars

Enith was super polite and very good in…

Enith was super polite and very good in comunication!!

July 25, 2025
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Reply from Miles Car Rental - USA

We are delighted to know that our company has exceeded your expectations, along with the assistance provided by our professional, Enith Barragan. We are committed to leaving a positive impression on you and meeting your needs.

Rated 5 out of 5 stars

smooth process for booking on phone

smooth process for booking on phone.
Mr Javier calderon was very helpful. Thank you.
hope it goes well at the time of picking car from your supplier. so far so good.

July 24, 2025
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Reply from Miles Car Rental - USA

Dear,

We are glad to know that your reservation was successfully completed and that you enjoyed your vehicle to the fullest. We look forward to accompanying you on many more journeys in the future.

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