Miles Car Rental - USA Reviews 

5,976
TrustScore 5 out of 5

4.8

90 SW 3rd Street Suite 2803, 33130 Miami, Florida, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

FIRST OFF, THEY HAVE GREAT STAFF. SPOKE TO 2 DIFFERENT LADIES ON DIFFERENT OCCASIONS. THE PATIENCE THEY HAVE AND THE SERVICE IS OUTSTANDING. THEY ALWAYS KNOW HOW TO RESOLVE AN ISSUE. I AM VERY SATISFI... See more

Company replied

Rated 5 out of 5 stars

was recently in miami and Rented a car from Miles Car Rental and had a really great experience. The whole process was quick and easy, the car was super clean, and everything was exactly as promised. T... See more

Company replied

Rated 5 out of 5 stars

I asked for help in the whatsapp chat for some questions about my reservation, the personal attention and service I received from Angelica Avila was great. She helped my with the issue I had, also he... See more

Company replied

Rated 5 out of 5 stars

Hola tuve un problema al llegar a AVIS del Miami Airport (mi TC no tiene mi nombre impreso) asi q no pude terminar con la reserva. Tuve q llamar a Miles, y la Srta. Mery Ferrin muy amablemente me re... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Accessories Store

Information provided by various external sources

Somos la mejor opción para alquilar un auto en Estados Unidos, Europa, Canadá, México y Brasil. Visita nuestro portal y encuentra los precios más competitivos del mercado con el respaldo de las principales rentadoras a nivel mundial como Alamo, Avis, Budget, Hertz, entre otras compañías aliadas dispuestas a brindarte atención de calidad. Reserva hoy, conoce todos nuestros beneficios y ahorra hasta un 30% en tu alquiler. Contamos con un equipo altamente capacitado, dispuesto a solucionar tus dudas y brindate la mejor experiencia durante el proceso de la reserva. _________________________________________ We are the best option for car rental in the United States, Europe, Canada, Mexico, and Brazil. Visit our website and find the most competitive prices in the market supported by the main car rental agencies worldwide such as Alamo, Avis, Budget, Hertz among other allied companies, ready to provide you with quality service. Book today, know all of our benefits and save up to 30% in your rental. We have a highly trained team, ready to solve your inquiries and provide you with the best experience during the reservation process. ___________________________________________ Somos a melhor opção para alugar um carro nos Estados Unidos, Europa, Canadá, México e Brasil. Visite o nosso site e encontre os preços mais competitivos do mercado nas locadoras reconhecidas mundialmente como Alamo, Avis, Budget, Hertz entre outras agências aliadas parceiras que oferecem atenção de qualidade. Reserve hoje, conheça os nossos benefícios e economize até 30% no seu aluguel. Temos uma equipe altamente capacitada para responde suas dúvidas e oferecer a melhor experiência durante o processo da sua reserva.


Contact info

  • 90 SW 3rd Street Suite 2803, 33130, Miami, Florida, United States

  • +1 786 270-2001

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(5,976)

1,395 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

smooth process for booking on phone

smooth process for booking on phone.
Mr Javier calderon was very helpful. Thank you.
hope it goes well at the time of picking car from your supplier. so far so good.

July 24, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Dear,

We are glad to know that your reservation was successfully completed and that you enjoyed your vehicle to the fullest. We look forward to accompanying you on many more journeys in the future.

Rated 5 out of 5 stars

Quick response and the prices are the…

Quick response and the prices are the best am looking forward to renting with you

July 20, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Dear Troy,

We are pleased to know that we met your customer service expectations to the fullest. We work hard to make your experiences with us exceptional and incomparable. We look forward to being your number one partner for all your travels.

Rated 4 out of 5 stars

Quick

Quick, efficient and affordable price

July 16, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

We are pleased to hear that your booking process on our website was both satisfying and effortless. Remember that we offer the best benefits in the market.

Rated 5 out of 5 stars

had a great experience

provided me with the best service possible they were very understanding with an error on my reservation and to my surprise the corrected my error, miss Ana was very helpful and fund a solution. Definite is a company you can do bossiness with that look after their costumers.

July 15, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

We are delighted to have accompanied you on your travels over the years and to know that everything has gone perfectly. We hope to continue being your #1 choice for car rentals!

Rated 5 out of 5 stars
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

We are pleased to hear that your booking process on our website was both satisfying and effortless. Remember that we offer the best benefits in the market.

Rated 5 out of 5 stars

Excellent service received from Mrs

Excellent service received from Mrs. Pedraza AAA+++

July 12, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

We are happy to hear that our professional staff member, Mariana, was able to assist you in clarifying your doubts and completing your reservation with the necessary requirements.

Rated 5 out of 5 stars

Bastante resolutivos

Bastante resolutivos

July 11, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Gostaríamos de agradecer por sua compreensão e por nos escolher como sua opção de aluguel de veículos. Esperamos continuar fornecendo um serviço excelente no futuro.

Rated 5 out of 5 stars

Katerine Forero was a great help and…

Katerine Forero was a great help and took time and patience to assist me with my multiple reservations.

July 9, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

We are delighted to have accompanied you on your travels over the years and to know that everything has gone perfectly. We hope to continue being your #1 choice for car rentals!

Rated 5 out of 5 stars
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

We are glad to know that your reservation was successfully completed and that you enjoyed your vehicle to the fullest. We look forward to accompanying you on many more journeys in the future.

Rated 5 out of 5 stars
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Thank you so much for taking the time to highlight the qualities of our website. We are here for you at all times, ensuring efficient and high-quality service.

Rated 5 out of 5 stars

Top rated overall

Top rated overall.
Excellent options, rates and rental conditions. Booking through WhatsApp did take some more time though. Excellent knowledge and service by Katerine .

July 3, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

We are delighted to know that we met your expectations. We hope to continue providing you with unique and innovative experiences. Remember, our assistance is available 24 hours a day, 7 days a week.

Rated 1 out of 5 stars

I meet a agent who obviously had a…

I meet a agent who obviously had a problem dealing with colored people like myself, he end up charging me again in full for the renntal I already paid for

June 28, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Dear Wilson,

I'm truly sorry for what happened with the rental company and the experience you had at the counter. We will be reaching out to you to provide timely assistance, as we want you to know that this kind of service does not reflect who we are.

Your satisfaction is very important to us.

Rated 5 out of 5 stars

Excellent service and prices.

June 30, 2025
Unprompted review
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Thank you so much for taking the time to highlight the qualities of our website. We are here for you at all times, ensuring efficient and high-quality service.

Rated 5 out of 5 stars

Katerine Forero did a great job helping…

Katerine Forero did a great job helping me modifying a car rental reservation. She looked the best options for me keeping in mind the rate, car type and others. I am very thankful to Katerine and I will become a loyal customer of Miles Car Rental.

June 29, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

We are delighted to know that we met your expectations. We hope to continue providing you with unique and innovative experiences. Remember, our assistance is available 24 hours a day, 7 days a week.

Rated 4 out of 5 stars

Juan did a great job helping me

Juan helped me today . He did a great job. His customer service is excellent. The wait times was a bit long .

June 19, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

We’re glad to hear that our agent, Juan, efficiently solved your request and provided you with excellent assistance! It’s very important for us that every process you experience with us is satisfactory.

Rated 5 out of 5 stars
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Dear Juan,

We are happy to hear that our professional staff member, Sareth, was able to assist you in clarifying your doubts and completing your reservation with the necessary requirements.

Thank you for choosing Miles Car Rental, have a wonderful day!

Rated 5 out of 5 stars

Great cutomer service

Easy hassle-free changes after airline cancels flights. Happy that Mariana Pedraza with miles was able to make the rental car changes as expense less and easy as one could imagine.

June 11, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Dear,

We are pleased to know that we met your customer service expectations to the fullest. We work hard to make your experiences with us exceptional and incomparable. We look forward to being your number one partner for all your travels.

Thank you for choosing Miles Car Rental, have a wonderful day!

Rated 5 out of 5 stars

Milescarrental never disappoint

I always use Milescarrental when I go to the states and they never disappoint. Today Belizabeth Grajales helped me right away with a booking. I had credits that I wanted to use and she helped me. It went very fast and smoothly.

June 9, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Dear Ghyslaine,

We’re glad to hear that our agent, Belizabeth Grajales, efficiently solved your request and provided you with excellent assistance! It’s very important for us that every process you experience with us is satisfactory. Keeping your as a priority, we offer 24/7 assistance.

Rated 5 out of 5 stars

Zared Flores was kind and patience

Zared Flores was kind and patience. Top of the line service.

June 7, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Dear Ferdinand,

We’re glad to hear that our agent, Sareth Florez, efficiently solved your request and provided you with excellent assistance! It’s very important for us that every process you experience with us is satisfactory. Keeping your as a priority, we offer 24/7 assistance.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look