Miles Car Rental - USA Reviews 

5,976
TrustScore 5 out of 5

4.8

90 SW 3rd Street Suite 2803, 33130 Miami, Florida, US


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Rated 5 out of 5 stars

FIRST OFF, THEY HAVE GREAT STAFF. SPOKE TO 2 DIFFERENT LADIES ON DIFFERENT OCCASIONS. THE PATIENCE THEY HAVE AND THE SERVICE IS OUTSTANDING. THEY ALWAYS KNOW HOW TO RESOLVE AN ISSUE. I AM VERY SATISFI... See more

Company replied

Rated 5 out of 5 stars

was recently in miami and Rented a car from Miles Car Rental and had a really great experience. The whole process was quick and easy, the car was super clean, and everything was exactly as promised. T... See more

Company replied

Rated 5 out of 5 stars

I asked for help in the whatsapp chat for some questions about my reservation, the personal attention and service I received from Angelica Avila was great. She helped my with the issue I had, also he... See more

Company replied

Rated 5 out of 5 stars

Hola tuve un problema al llegar a AVIS del Miami Airport (mi TC no tiene mi nombre impreso) asi q no pude terminar con la reserva. Tuve q llamar a Miles, y la Srta. Mery Ferrin muy amablemente me re... See more

Company replied


Company details

  1. Car Rental Agency
  2. Car Accessories Store

Information provided by various external sources

Somos la mejor opción para alquilar un auto en Estados Unidos, Europa, Canadá, México y Brasil. Visita nuestro portal y encuentra los precios más competitivos del mercado con el respaldo de las principales rentadoras a nivel mundial como Alamo, Avis, Budget, Hertz, entre otras compañías aliadas dispuestas a brindarte atención de calidad. Reserva hoy, conoce todos nuestros beneficios y ahorra hasta un 30% en tu alquiler. Contamos con un equipo altamente capacitado, dispuesto a solucionar tus dudas y brindate la mejor experiencia durante el proceso de la reserva. _________________________________________ We are the best option for car rental in the United States, Europe, Canada, Mexico, and Brazil. Visit our website and find the most competitive prices in the market supported by the main car rental agencies worldwide such as Alamo, Avis, Budget, Hertz among other allied companies, ready to provide you with quality service. Book today, know all of our benefits and save up to 30% in your rental. We have a highly trained team, ready to solve your inquiries and provide you with the best experience during the reservation process. ___________________________________________ Somos a melhor opção para alugar um carro nos Estados Unidos, Europa, Canadá, México e Brasil. Visite o nosso site e encontre os preços mais competitivos do mercado nas locadoras reconhecidas mundialmente como Alamo, Avis, Budget, Hertz entre outras agências aliadas parceiras que oferecem atenção de qualidade. Reserve hoje, conheça os nossos benefícios e economize até 30% no seu aluguel. Temos uma equipe altamente capacitada para responde suas dúvidas e oferecer a melhor experiência durante o processo da sua reserva.


Contact info

  • 90 SW 3rd Street Suite 2803, 33130, Miami, Florida, United States

  • +1 786 270-2001

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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4.8

All reviews

(5,976)

1,395 reviews in the last 12 months

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Rated 5 out of 5 stars

Great

Great experience booking!

June 4, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Dear Angel,

We are happy to hear that you enjoyed our online assistance! Please remember that we are available 24/7 for anything you need.

Thank you for choosing Miles Car Rental, have a wonderful day!

Rated 5 out of 5 stars

Emma is awesome

Emma is awesome. The company is the best in the world. Best discount, prices, rental car company’s to choose from. This Miles company and there employees are the best, there awesome

May 31, 2025
Unprompted review
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Dear Angel,

We are delighted to know that we met your expectations. We hope to continue providing you with unique and innovative experiences. Remember, our assistance is available 24 hours a day, 7 days a week.

Thank you for choosing Miles Car Rental. Have an excellent day!

Rated 5 out of 5 stars

I am very satisfied with customer service

I am very satisfied with this experience with Milescarrental's customer service.
After booking, I realized I had forgotten to take out liability insurance, so I contacted customer service by email. Katerine helped me with this, and I was able to get the insurance for a very low price compared to those offered at the counter.

May 30, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Dear Jamal,

We are happy to hear that you enjoyed our online assistance! Please remember that we are available 24/7 for anything you need.

Thank you for choosing Miles Car Rental, have a wonderful day!

Rated 5 out of 5 stars

The costumer service over the phone was…

The costumer service over the phone was great and helpful.

May 30, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Dear Hanna,

We are happy to hear that you enjoyed our online assistance! Please remember that we are available 24/7 for anything you need.

Thank you for choosing Miles Car Rental, have a wonderful day!

Rated 5 out of 5 stars

Quick and cheap

Quick, easy to reserve antes cheap fares

May 25, 2025
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Reply from Miles Car Rental - USA

Dear Eduardo,

We are happy to hear that you enjoyed our online assistance! Please remember that we are available 24/7 for anything you need.

Thank you for choosing Miles Car Rental, have a wonderful day!

Rated 5 out of 5 stars

Stephanie Ruiz was great and very…

Stephanie Ruiz was great and very helpful!! Awesome customer service

May 23, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Dear,

We are delighted to know that our company has exceeded your expectations, along with the assistance provided by our professional, Stephanie Ruiz. We are committed to leaving a positive impression on you and meeting your needs.

Thank you for choosing Miles Car Rental, and have a splendid day!

Rated 5 out of 5 stars

Stefanie Ruiz was very helpful

Stefanie Ruiz was very helpful. Even though we were not able to make a reservation (platform issues) she was very informative and went above and beyond to try and make this work. Unfortunately, Miles Car Rental is having issues with their website and I was unable to make payment on the vehicle I needed.

May 21, 2025
Unprompted review
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Dear Eduardo,

We’re glad to hear that you were pleased with our service. We’re committed to continuing to provide you with excellent support whenever you need it.

Rated 5 out of 5 stars

Great customer service

Cristian Castillo was very helpful with assisting me in making changes to my booking. She was very pleasant and ensured that I had everything I needed before we ended our call. I was very pleased with the service received.

May 17, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Dear Candace,

We are glad to know that your reservation was successfully completed and that you enjoyed your vehicle to the fullest. We look forward to accompanying you on many more journeys in the future.

Thank you for choosing Miles Car Rental, have a splendid day!

Rated 5 out of 5 stars

The lady was very patient and…

The lady was very patient and professional.

May 6, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Dear,

Thank you so much for taking the time to highlight the qualities of our website. We are here for you at all times, ensuring efficient and high-quality service.

Rated 5 out of 5 stars

Amazing

Amazing! Cheapest place I could find!

May 5, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Dear Moses,

It’s a pleasure to know that our service left you with a positive experience. Don’t hesitate to reach out whenever you need us — we’ll be happy to assist you on your future trips!

Rated 5 out of 5 stars

Very easy to navigate and all info is…

Very easy to navigate and all info is available.

May 5, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

We're happy to hear that our platform was easy to navigate and you found the information accessible. Thank you for your feedback.

Rated 5 out of 5 stars

Great customer service

Great customer service. You get a real person on the phone assisting and solving any issues in record time. Catalina was extremely helpful and professional.

May 2, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Dear Sheika,

We are happy to hear that our professional staff member, Sareth, was able to assist you in clarifying your doubts and completing your reservation with the necessary requirements.

Thank you for choosing Miles Car Rental, have a wonderful day!

Rated 5 out of 5 stars

Always excellent service …

I’m a frequent client because I always receive an excellent service.
This occasion Milena Montana gave me an amazing treat. Thanks Miles Car Rental doing things to keep this outstanding response.

April 28, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

We're happy to hear that you always receive excellent service. We appreciate your continued patronage and thank you for acknowledging the amazing treatment you received.

Rated 5 out of 5 stars

Great company

Great company

April 25, 2025
Miles Car Rental - USA logo

Reply from Miles Car Rental - USA

Dear Rodney,

We are glad to know that your reservation was successfully completed and that you enjoyed your vehicle to the fullest. We look forward to accompanying you on many more journeys in the future.

Thank you for choosing Miles Car Rental, have a splendid day!

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