Miles Morgan Travel - Abergavenny Reviews 

383
TrustScore 5 out of 5

4.9

70 Frogmore Street, NP7 5AU Abergavenny, Monmouthshire, GB


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Rated 5 out of 5 stars

Booking our holiday was made easy. We wanted a bespoke experience and Eva was superb. Knowledgeable, competent and thorough...and patient. She put together a fantastic itinerary for us. Then when we c... See more

Rated 5 out of 5 stars

It’s so nice to be remembered by members of the Miles Morgan Team, and made to feel that any queries you may have will be listened to and dealt with in a helpful and friendly way. Nothing seems to be... See more

Company replied

Rated 5 out of 5 stars

The service was excellent staff Bonnie went beyond expectations a wonderful girl. Actually listened to my specifications. Got me a fantastic deal.she was very polite easy to chat to.didnt rush me in a... See more

Rated 5 out of 5 stars

Very friendly and offer the complete service when booking an holiday.very good customer service. Feel confident that all boxes are ticked. Highly recommend there services.

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 70 Frogmore Street, NP7 5AU, Abergavenny, Monmouthshire, United Kingdom

  • 01873 566004

4.9

Excellent

TrustScore 5 out of 5

383 reviews

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4.9

All reviews

(383)

3,223 reviews in the last 12 months

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Rated 5 out of 5 stars

We started using Miles Morgan in 2024

We started using Miles Morgan in 2024, we chose them as this was when we booked our first cruise, as they are cruise specialists.

They have a vast knowledge about cruising and we have always received fantastic advise about our options for cabins locations, availability and price. Making the process so easy.

The service you receive has been nothing short than impeccable. The staff are extremely friendly and very much down to earth. They are very busy but always take time to acknowledge you and make you feel extremely welcome. They look after you from booking to check in and luggage label printing. It’s always a pleasure to deal with them.

July 14, 2026
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Reply from Miles Morgan Travel - Abergavenny

Thank you so much for your comments, you always have such lovely cruises.

Rated 5 out of 5 stars

Well informed staff

Relaxed atmosphere. Friendly and knowledgable agent

July 19, 2026
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Reply from Miles Morgan Travel - Abergavenny

Thanks for your comments, we hope your have a well deserved break away.

Rated 5 out of 5 stars

Sorrento 2026

We dealt with Amy, very knowledgeable friendly and professional, looking forward to our holiday, confident that everything has been dealt with which means no hassle or worry for us

July 8, 2026
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Reply from Miles Morgan Travel - Abergavenny

Thats very kind, thank you for your comments. You will have a lovely time in Italy.

Rated 5 out of 5 stars

The staff listened to us

The staff listened to us, and were very helpful - they helped us to choose the holiday that WE wanted.
The service was perfect, from our time in the store through to the follow-up emails.
And the booking process was straightforward, with the staff going so far as to provisionally hold our holiday choice for us for 24 hours while we checked that we had booked the 'right' holiday.
If I had to find a fault I would be really hard-pushed to do so - well deserving of the 5 stars!

July 9, 2026
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Reply from Miles Morgan Travel - Abergavenny

Thank you so much for your comments they are very much appreciated. You have such a lovely holiday booked and cant wait to hear all about it.

Rated 5 out of 5 stars

Holiday Booking…

We arranged to speak with Mandy who booked our holiday for us after booking a holiday with her last year.

She and all the other staff are very friendly and helpful.

July 1, 2026
Rated 5 out of 5 stars

Friendly

Friendly, professional, and knowledgeable. Thanks Eva

June 18, 2026
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Reply from Miles Morgan Travel - Abergavenny

Thank you. Eva

Rated 5 out of 5 stars

Great staff

From start to finish both Mandy and Eva made sure our holiday booking experience was efficient and they also informed us of discounts we could use. Friendly staff who made sure our booking experience was a good experience.

June 17, 2026
Rated 5 out of 5 stars

Amazing staff

Amazing staff. Making it very easy to book a holiday, very responsive to our needs. Thank you

June 18, 2026
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Reply from Miles Morgan Travel - Abergavenny

Thank you for the kind review, it is much appreciated! :) Bonny

Rated 5 out of 5 stars

Great

Bonny was very patient and helpful in getting us the perfect holiday.

June 17, 2026
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Reply from Miles Morgan Travel - Abergavenny

It was my pleasure to help. :)) Bonny

Rated 5 out of 5 stars

Trust in your High Street experts

Trust in your High Street experts !

Did all the research I could regaling a Summer cruise for my family….. what a minefield it was.

Spoke to a few advisors attached to the websites who, in my opinion, just wanted to build the invoice way past what we discussed my budget was.

Disheartened, I Googled local cruise specialists near me. Miles Morgan Travel was the nearest so I contacted them via telephone.

Bonny in the Abergavenny shop was wonderful. Expert listening skills, great advice, for us being first time cruisers, and within an hour, had build us a package to meet our wishes and within our budget.

Rest assured we will be repeat customers.

The one negative…..is that I have not been to the shop to thanks them personally…YET .

June 13, 2026
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Reply from Miles Morgan Travel - Abergavenny

Much obliged for your kind review John, it was a pleasure helping you and arranging your family's first cruise, how exciting! :) Bonny

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