Booking our holiday was made easy. We wanted a bespoke experience and Eva was superb. Knowledgeable, competent and thorough...and patient. She put together a fantastic itinerary for us. Then when we c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It’s so nice to be remembered by members of the Miles Morgan Team, and made to feel that any queries you may have will be listened to and dealt with in a helpful and friendly way. Nothing seems to be... See more
Company replied
The service was excellent staff Bonnie went beyond expectations a wonderful girl. Actually listened to my specifications. Got me a fantastic deal.she was very polite easy to chat to.didnt rush me in a... See more
Very friendly and offer the complete service when booking an holiday.very good customer service. Feel confident that all boxes are ticked. Highly recommend there services.
Company replied
Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
70 Frogmore Street, NP7 5AU, Abergavenny, Monmouthshire, United Kingdom
- 01873 566004
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent guidance for a first time…
Excellent guidance for a first time solo traveller.

Reply from Miles Morgan Travel - Abergavenny
Friendly welcome and super supportive…
Friendly welcome and super supportive service.
Our agent understood exactly what we wanted and helped us choose an excellent holiday.
It's exactly what we wanted, with no stress or drama that we were experiencing when trying to look online ourselves.
Definitely recommend.

Reply from Miles Morgan Travel - Abergavenny
Fantastic company
After going in with very little knowledge about what we wanted and being very vague Eva was fantastic. She looked at several different locations and hotels to make sure we were in the correct location with the right package for us.
Would highly recommend and will be returning in future for all our trips
Thank you

Reply from Miles Morgan Travel - Abergavenny
Amy has been a fantastic consultant …
Amy has been a fantastic consultant arranging our holidays for 2026 . Friendly and nothing was too much trouble . Will recommend Amy to my friends to book there holidays .
Abergavenny branch

Reply from Miles Morgan Travel - Abergavenny
Best travel agent
It is a pleasure to deal with the staff in Abergavenny always efficient and helpful

Reply from Miles Morgan Travel - Abergavenny
The staff at your Abergavenny branch…were excellent. We dealt primarily with Eva but all the staff were helpful. Eva’s booking skills were amazing.
The staff at your Abergavenny branch were incredibly helpful.
It is so refreshing to be able to walk in off the street and discuss holidays with knowledgeable professionals. It was not a pressured environment but it was constructive, informed and took the hassle out of the process.

Reply from Miles Morgan Travel - Abergavenny
Patient and experienced with cruises.
Patient and experienced with cruises offered and sought.
Personal service and knowledgeable about dealing with companies.
Initial server available for additional further information.

Reply from Miles Morgan Travel - Abergavenny
Very helpful
Very helpful, staff listened to our needs and provided a very good service
Eva made everything simple I would…
Eva made everything simple I would recommend Miles Morgan for all you holiday requirements.

Reply from Miles Morgan Travel - Abergavenny
Excellent personal service with good…
Excellent personal service with good product knowledge
personal attention is great
The personal attention is great and knowing that you are getting the best deal

Reply from Miles Morgan Travel - Abergavenny
Staff are very knowledgeable ,helpful…
Staff are very knowledgeable ,helpful and attentive .

Reply from Miles Morgan Travel - Abergavenny

Reply from Miles Morgan Travel - Abergavenny
A pleasure booking a holiday with Miles Morgan.henever I go into Miles Morgan in…
Whenever I go into Miles Morgan in Abergavenny, the staff are always friendly and helpful. You know they're listening to the requirements of the holiday you wish to book. The whole process is carried out efficiently and I know I can rely on any advice given. Reliability is essential particularly for a solo traveller. Thank you Miles Morgan!

Reply from Miles Morgan Travel - Abergavenny
Helpful pleasant staff who know what we…
Helpful pleasant staff who know what we like in a holiday and able to find one for us.

Reply from Miles Morgan Travel - Abergavenny
I have used this travel agency a few…
I have used this travel agency a few times now. As usual I was met with professional, friendly and informative advice. In this case it was provided by Amy who was excellent. She sorted out our 2026 holiday to Switzerland in an efficient and courteous manner. I can't really fault this travel agency, and would strongly recommend.

Reply from Miles Morgan Travel - Abergavenny
We went into Miles Morgan looking for a last minute holiday
We went into Miles Morgan looking for a last minute holiday. Mandy Phillips took note of all that we wanted and found a river cruise that we are both happy with.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







