We were arranging a short city break to Amsterdam and Alek gave us good advice, listened to what we were looking for and arranged everything very quickly and smoothly. All very efficient and friendly.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
All your staff are great. However, Debbie always goes the extra mile to ensure that all our needs are met. Superb customer service. Thank you so much.
Company replied
That personal touch and being made to feel that our requests were very important and that we were not being awkward. The whole experience was pleasant and professional and fun. We chatted to two membe... See more
Company replied
I find Marie in the Bath shop totally amazing. Always most helpful and full of really useful knowledge, she has helped me book a couple of holidays and always makes it so straightforward and easy.... See more
Company replied
Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
8 - 9 New Bond Street Place, BA1 1BH, Bath, Somerset, United Kingdom
- 01225 486800
4.9
Excellent
275 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Natalie catmore completed our cruise…
Natalie catmore completed our cruise holiday with great knowledge and understanding.Always very pleasant and polite.Always able to answer all our questions.Great team player and a credit to your company.
August 22, 2026
Reply from Miles Morgan Travel - Bath
Good Morning Mr Gray
Thank you once again for the lovely kind words and feedback you have provided me for your recent holiday booking. As always it is a pleasure working with you both and assisting you.
Kind Regards
Natalie
As usual Debbie in the Bath shop was so…
As usual Debbie in the Bath shop was so helpful and efficient.She organised all our requests and booked exactly what we asked for.
Thankyou Debbie.
August 19, 2026
Reply from Miles Morgan Travel - Bath
You are very welcome Mrs Thompson. It's always a pleasure helping with your holidays over many years. Debbie.
Excellent service with a smile
Extremely helpful.knowledgable,and friendly.Service is extremely efficient and we would not hesitate in recommending to our friends
August 25, 2026
Reply from Miles Morgan Travel - Bath
Thank you so much for your 5-star review! I am so pleased you found my service friendly and efficient and it was nice to get you booked. Regards Marie
Aleksandra helped us so much
Aleksandra helped us so much planning our trip - so helpful and friendly. Very knowledgeable.
August 25, 2026
Reply from Miles Morgan Travel - Bath
Thank you so much for your wonderful 5-star review! I really appreciate your kind words. Warm regards, Aleksandra.
We have used Miles Morgan many times…
We have used Miles Morgan many times and always find them friendly and helpful
August 20, 2026
Reply from Miles Morgan Travel - Bath
Thank you for your lovely feedback and continued support! We’re delighted to hear you’ve always found our team friendly and helpful. Warm regards, Aleksandra.
From our first initial visit to the…
From our first initial visit to the store to get a few ideas right the way to the second visit and the member of staff booking our holiday the whole experience was second to none.
Very efficient talking you through everything and listening to what we wanted.
August 17, 2026
Reply from Miles Morgan Travel - Bath
Thank you for taking the time to write this amazing review.
We really do appreciate the fantastic feedback and we are so glad we were able to assist you.
Kind Regards
Natalie
Miles Morgan Travel thoroughly recommended
The very friendly and efficient Miles Morgan Travel staff provided full information for a stay in Jersey, and then booked for us the ferry and preferred hotel on the island. We had a pleasant visit to the travel agents' office in Bath - avoiding the numerous difficulties and frustrations of self booking on line.
August 17, 2026
Reply from Miles Morgan Travel - Bath
Thank you so much for taking the time to write this amazing review. It was a pleasure in assisting you with this booking and I look forward to working with you again in the future.
Kind Regards
Natalie
Positive experience
Aleksandra listened carefully to our travel requirements and worked through several optionswith us. She was enthusiastic about our choice and talked positively about it. She navigated the Cunard website and made several suggestions on how to improve our experience. We would not have had such comprehensive knowledge if we had done it at home by ourselves We are excited and looking forward to our next holiday.
August 15, 2026
Reply from Miles Morgan Travel - Bath
Thank you so much for your lovely review! It was a pleasure helping you plan your holiday, and I’m delighted I could help make the process easy and enjoyable. I hope you have a wonderful time and a fantastic holiday! Warm regards, Aleksandra
Excellent service
Very friendly staff and very informative. Experienced and gave us alot of information about the holiday we were booking. Gave us plenty of time and looked at different options so we could chose which flight times and holiday suited us best.
August 13, 2026
Reply from Miles Morgan Travel - Bath
Thank you very much for your kind words Jane. It was a pleasure finding you the right holiday which I'm sure you will all enjoy. Debbie.
Many, many thanks!!
They worked extremely hard to get me the cruise I wanted at the right price. Many thanks!
August 9, 2026
Reply from Miles Morgan Travel - Bath
Thank you for your 5* review and I am so glad that I managed to get this amazing holiday for you at a great cost!
Great service
Great service, helpful, well informed and help make my choices so much easier
August 1, 2026
Reply from Miles Morgan Travel - Bath
Thank you so much for the 5* review, it is really appreciated and I'm so glad that your booked up. Thanks Marie
Excellent knowledge about different…
Excellent knowledge about different options makes big difference in holiday
August 8, 2026
Reply from Miles Morgan Travel - Bath
Thanks for this review. always enjoy booking your trips and hearing all about them afterwards. Suzanne
Reply from Miles Morgan Travel - Bath
Thank you for your kind words Mr Liu, it was a pleasure booking this holiday for you. Debbie.
Reply from Miles Morgan Travel - Bath
Thank you for your kind words Ken and I was only to happy to help with your holiday. Debbie.
Very friendly and helpful staff
Very friendly and helpful staff. Spent a long time trying to find us the best deal possible
August 5, 2026
Reply from Miles Morgan Travel - Bath
Thank you Diane for your kind words. I was very happy to help you find the right holiday. Debbie.
A good experience
Extremely helpful, nothing too much trouble, quick response to questions. Good pricing and informative information. Easy and quick booking process.
August 1, 2026
Reply from Miles Morgan Travel - Bath
Thankyou and I am glad we managed to get your lovely trip booked. Suzanne
We had our first holiday to Canada 2024…
We had our first holiday to Canada 2024 and Debbie at the Bath Branch couldn't of been more helpful . Everything was arranged and nothing was to much trouble.
Hence have just returned to Bath to book another trip to Canada for 2027
July 30, 2026
Reply from Miles Morgan Travel - Bath
Thank you Linda for your very kind words and I'm so happy you enjoyed Canada the first time around and glad I was able to sort your 2027 itinerary which I know you'll enjoy. Debbie.
Very responsive and helpful service…
Very responsive and helpful service that delivered what we wanted
July 18, 2026
Reply from Miles Morgan Travel - Bath
Thank you for the kind review you are very welcome.
Reply from Miles Morgan Travel - Bath
Thank you for the kind review and glad we could get you a holiday that you wanted.
Debbie at your Bath branch gave…
Debbie at your Bath branch gave brilliant customer service and always goes above and beyond when we book our holidays .
July 12, 2026
Reply from Miles Morgan Travel - Bath
Thank you so much for your kind words Lisa. It's always a pleasure helping yourself and Clare book your holidays. Debbie.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.