Aleksandra listened carefully to our travel requirements and worked through several optionswith us. She was enthusiastic about our choice and talked positively about it. She navigated the Cunard websi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very friendly staff and very informative. Experienced and gave us alot of information about the holiday we were booking. Gave us plenty of time and looked at different options so we could chose whic... See more
We had our first holiday to Canada 2024 and Debbie at the Bath Branch couldn't of been more helpful . Everything was arranged and nothing was to much trouble. Hence have just returned to Bath to boo... See more
Company replied
Good experience at Miles Morgan in Bath. Very friendly good social skills from Debbie. Professional & efficient explaining all aspects of our flight. Achieved what we were hoping for. We also were off... See more
Company replied
Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
8 - 9 New Bond Street Place, BA1 1BH, Bath, Somerset, United Kingdom
- 01225 486800
4.9
Excellent
247 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The lady in the Bath office was…
The lady in the Bath office was extremely helpful and very well informed.
January 17, 2026
Suzanne took the time to go through all…
Suzanne took the time to go through all our bookings(3) in detail making sure we had all the information.
January 4, 2026
Susanna was great
Susanna was great. Most helpful and we got what we wanted in the end
January 17, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Spent 2 hours with Ruth trying to find…
Spent 2 hours with Ruth trying to find me a solo holiday, ringing companies
January 6, 2026
Reply from Miles Morgan Travel - Bath
Hi Sarah , we got there in the end glad we got you what you wanted.
As always I got great service from…
As always I got great service from Ruth. Her patience and clear explanation helped me every step of the way . Thank you
January 13, 2026
Helpful, knowledgeable and friendly
Helpful, friendly staff. We are looking forward to the holiday that we booked.
January 7, 2026
All I did was arrange some Travel…
All I did was arrange some Travel Insurance.
Not a lot one can say about that.
December 17, 2025
Reply from Miles Morgan Travel - Bath
Thank you Michael for this review and it's always a pleasure helping you arrange any aspect of your holiday. Debbie.
I felt so welcome Ruth was lovely…
I felt so welcome Ruth was lovely nothing was too much trouble and another lady was brillant too as i was booking my Ist ever cruise.
December 31, 2025
Reply from Miles Morgan Travel - Bath
Thank you for the lovely review and you are very welcome . Kind Regards Ruth
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff. Patient and thoughtful and thorough.
Found what we were looking for, seamlessly proceeded through the booking process. Spent time highlighting our destination points.
Most excellent service.
December 16, 2025
Reply from Miles Morgan Travel - Bath
You are very welcome a pleasure finding you the exact holiday . Ruth
Exceptionally high standards
Unfailingly pleasant, friendly and efficient service over a number of years. Completely reliable and always willing to make the extra effort. Highly recommended.
November 29, 2025
Reply from Miles Morgan Travel - Bath
Thankyou so much for this lovely review. Suzanne
Really grateful for the hard work Ruth…
Really grateful for the hard work Ruth did to make it possible to book my holiday.
Wish you all the best for you to continue to be a great Travel Agency.
November 12, 2025
Debbie Doyle really listened to me as…
Debbie Doyle really listened to me as she always does
So I always go back to her and tell other people
November 12, 2025
Reply from Miles Morgan Travel - Bath
Thank you so much for your kind words Mr Child. I look forward to arranging your next holiday. Debbie.
Reply from Miles Morgan Travel - Bath
Thank you for your 5* review, it is really appreciated, Kind regards, Marie
Excellent service from Debbie again.
November 9, 2025
Reply from Miles Morgan Travel - Bath
Thank you once again for your kind words. As always, it's a pleasure looking after all your holiday requirements. Debbie.
Special holida
We had booked an appointment with Marie as we had dealt with her when she was at TUI Longwell Green and therefore she knew what would suit our tastes and she would pull out all the stops to make sure our holiday would be extra special as it is to celebrate our Golden anniversary and she didn't disappoint. We had a wish list and expected to have to compromise to fit our budget but Marie worked wonders and got us everything on our list without compromise and within budget!
October 30, 2025
Reply from Miles Morgan Travel - Bath
Thank you so much for the wonderful review, it was great to see you and I'm so pleased that you booked with me. Kind Regards, Marie x
Debbie is extremely helpful answering…
Debbie is extremely helpful answering all our questions and making sure we understood every detail.
We feel very confident using her, this is the third trip she has arranged for us.
November 3, 2025
Reply from Miles Morgan Travel - Bath
Thank you so much Paul and Paula for your kind words and the chocolate biscuits were delicious. It's been a pleasure getting to know you and help plan your holidays. Debbie.
The person I booked with at Miles…was Suzanne
The person I booked with at Miles Morgan in Bath (Suzanne) could not have been more helpful. She is polite, pleasant and very efficient. She really is a credit to your company.
November 1, 2025
Reply from Miles Morgan Travel - Bath
Thankyou so much for this, always happy to help. Suzanne
Miles Morgan give me good advice about…
Miles Morgan give me good advice about travelling even if it is not to their financial advantage!
November 2, 2025
Reply from Miles Morgan Travel - Bath
Many thanks for your kind comments.
Reply from Miles Morgan Travel - Bath
Thank you for the 5* review, it is really appreciated, Marie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.