Miles Morgan Travel - Nailsworth Reviews 

220
TrustScore 5 out of 5

4.9

The Old Stamp Office, George Street, GL6 0AG Nailsworth, Gloucestershire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Emma, as always, was amazing!… she listened to us and found us a brilliant package holiday to Rome with a lovely hotel… Thank you Emma… We’ll definitely be recommending you and Miles Morgan Travel to... See more

Company replied

Rated 5 out of 5 stars

As ever, excellent service at the Nailsworth Branch of Miles Morgan Travel! Although very busy, Claire was happy to make enquiries on our behalf, offer advice and ensured that we had all the informat... See more

Company replied

Rated 5 out of 5 stars

Your Naisworth staff are knowledgable, organised and efficient. I was in business for many years, although not retail. Ones staff are the front line of contact and a valuable part of driving the suc... See more

Company replied

Rated 5 out of 5 stars

This is the first time we have used Miles Morgan and would recommend and are also planning to use again. Emma listened to our requests, was very friendly, polite and most importantly able to book the... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • The Old Stamp Office, George Street, GL6 0AG, Nailsworth, Gloucestershire, United Kingdom

  • 01453 836186

4.9

Excellent

TrustScore 5 out of 5

220 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(220)

3,159 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really helpful

Really helpful

January 30, 2026
Miles Morgan Travel - Nailsworth logo

Reply from Miles Morgan Travel - Nailsworth

Thank You for supporting locally and appreciate the booking , something to look forward to.
Hayley

Rated 5 out of 5 stars

Personal care of customer

Personal care of customer. Knowing the customer well and using that knowledge to make the booking smooth and just what the customer wants and needs.
Nothing is too much trouble.

January 23, 2026
Miles Morgan Travel - Nailsworth logo

Reply from Miles Morgan Travel - Nailsworth

Thank you for the lovely review, its always lovely to book you another holiday , kindest regards Claire

Rated 5 out of 5 stars

Emma really understood what we were…

Emma really understood what we were looking for, provided sensible options to choose from & made the entire process so simple.

January 27, 2026
Miles Morgan Travel - Nailsworth logo

Reply from Miles Morgan Travel - Nailsworth

Thank you so much, I am glad to help and to find the holiday that suited everyone's needs

Rated 5 out of 5 stars

Choosing a holiday.

Choosing a holiday.

We were looking for a two week holiday with a focus on wildlife and wild places.
The agent at MMT Nailsworth listened carefully and immediately made further enquiries. We secured a super tour of Tiger national parks in India.

January 22, 2026
Miles Morgan Travel - Nailsworth logo

Reply from Miles Morgan Travel - Nailsworth

Always lovely to find a holiday that ready suits our customers
kindest regards
Claire

Rated 5 out of 5 stars

Good humoured, friendly service

People in branch are always friendly, Emma asked us plenty of questions to make sure she properly understood our preferences and spent a lot of time researching possibilities. Dealt with our changes of mind and differences of opinion with great good humour hopefully the result will be spectacular.

January 16, 2026
Miles Morgan Travel - Nailsworth logo

Reply from Miles Morgan Travel - Nailsworth

Always a pleasure to serve such lovely customers

Rated 5 out of 5 stars

Nailsworth

Emma was very helpful with the new booking and Clare is being very helpful with our insurance claim.

January 22, 2026
Miles Morgan Travel - Nailsworth logo

Reply from Miles Morgan Travel - Nailsworth

Always lovely to se you both, we are always here to help

Rated 5 out of 5 stars

Best in the West

We have been long term customers of Miles Morgan Travel for 20+ years. They always provide a professional service with a really personal touch.
We always feel confident about the advice they provide and the holidays arranged through MMT have never failed to deliver.

January 17, 2026
Miles Morgan Travel - Nailsworth logo

Reply from Miles Morgan Travel - Nailsworth

Thank You for your kind words and supporting a local business over the years and still being served by the same staff that have worked in the branch also for over 20 years.
Hayley

Rated 4 out of 5 stars

Friendly helpful staff

The staff are always friendly and very helpful, searching for the best deal for you. They also remember your name, which makes it feel like a personal service,

January 7, 2026
Miles Morgan Travel - Nailsworth logo

Reply from Miles Morgan Travel - Nailsworth

Thanks for the lovely view , we always look forward to seeing you
Kind regards
Claire

Rated 5 out of 5 stars

Hayley managed our booking with great…

Hayley managed our booking with great confidence and professionalism making the whole experience stress free for us!

January 3, 2026
Miles Morgan Travel - Nailsworth logo

Reply from Miles Morgan Travel - Nailsworth

Thank you for letting us book your next holiday with us, always glad we can help and advise.
Hayley

Rated 5 out of 5 stars

As usual takes away the issues which is…

As usual takes away the issues which is why we always take the 2 minutes walk to the Nailsworth MM office for our bookings

December 30, 2025
Miles Morgan Travel - Nailsworth logo

Reply from Miles Morgan Travel - Nailsworth

Thank you for always coming to see us, glad we could find you the extra holiday
Hayley

Rated 5 out of 5 stars

Emma at Nailsworth

Emma at Nailsworth, always very helpful, wouldn't go anywhere else.

December 20, 2025
Miles Morgan Travel - Nailsworth logo

Reply from Miles Morgan Travel - Nailsworth

Thank you so much, really appreciate this lovely feedback. Merry Christmas

Rated 5 out of 5 stars

Excellent

Excellent, no nonsense, straightforward efficiency from Claire. So grateful.

December 2, 2025
Miles Morgan Travel - Nailsworth logo

Reply from Miles Morgan Travel - Nailsworth

always a pleasure to help with your flights

Rated 5 out of 5 stars

100% fabulous!

The team always make the process so easy & get it just right. Great customer service, so friendly, so efficient & competitive prices too.
Can’t wait to travel now!

December 3, 2025
Miles Morgan Travel - Nailsworth logo

Reply from Miles Morgan Travel - Nailsworth

Great that we could help you book your next family holiday, thank you for your kind words.
Claire

Rated 5 out of 5 stars

Mrs Heather Draper

In the Nailsworth office I find the staff very helpful and I prefer to go in and sort my travel arrangements as they give you confidence rather than than dealing on line so a big thank you

November 22, 2025
Miles Morgan Travel - Nailsworth logo

Reply from Miles Morgan Travel - Nailsworth

Thank you so much for your kind comments, it's always a pleasure to see you.

Rated 5 out of 5 stars

A credit to the industry

Very helpful, knowledgeable, cheerful staff. A credit to the travel agency industry

November 7, 2025
Miles Morgan Travel - Nailsworth logo

Reply from Miles Morgan Travel - Nailsworth

Thank You for your kind words, so glad that we could sort your flights out for you.
Hayley

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look