Emma, as always, was amazing!… she listened to us and found us a brilliant package holiday to Rome with a lovely hotel… Thank you Emma… We’ll definitely be recommending you and Miles Morgan Travel to... See more
Company replied
The Old Stamp Office, George Street, GL6 0AG Nailsworth, Gloucestershire, GB
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Emma, as always, was amazing!… she listened to us and found us a brilliant package holiday to Rome with a lovely hotel… Thank you Emma… We’ll definitely be recommending you and Miles Morgan Travel to... See more
Company replied
As ever, excellent service at the Nailsworth Branch of Miles Morgan Travel! Although very busy, Claire was happy to make enquiries on our behalf, offer advice and ensured that we had all the informat... See more
Company replied
Your Naisworth staff are knowledgable, organised and efficient. I was in business for many years, although not retail. Ones staff are the front line of contact and a valuable part of driving the suc... See more
Company replied
This is the first time we have used Miles Morgan and would recommend and are also planning to use again. Emma listened to our requests, was very friendly, polite and most importantly able to book the... See more
Company replied
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
The Old Stamp Office, George Street, GL6 0AG, Nailsworth, Gloucestershire, United Kingdom
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Personal care of customer. Knowing the customer well and using that knowledge to make the booking smooth and just what the customer wants and needs.
Nothing is too much trouble.

Reply from Miles Morgan Travel - Nailsworth
As always, helpful informed advice from Claire,

Reply from Miles Morgan Travel - Nailsworth

Reply from Miles Morgan Travel - Nailsworth
Emma really understood what we were looking for, provided sensible options to choose from & made the entire process so simple.

Reply from Miles Morgan Travel - Nailsworth
Choosing a holiday.
We were looking for a two week holiday with a focus on wildlife and wild places.
The agent at MMT Nailsworth listened carefully and immediately made further enquiries. We secured a super tour of Tiger national parks in India.

Reply from Miles Morgan Travel - Nailsworth
People in branch are always friendly, Emma asked us plenty of questions to make sure she properly understood our preferences and spent a lot of time researching possibilities. Dealt with our changes of mind and differences of opinion with great good humour hopefully the result will be spectacular.

Reply from Miles Morgan Travel - Nailsworth
Emma was very helpful with the new booking and Clare is being very helpful with our insurance claim.

Reply from Miles Morgan Travel - Nailsworth
We have been long term customers of Miles Morgan Travel for 20+ years. They always provide a professional service with a really personal touch.
We always feel confident about the advice they provide and the holidays arranged through MMT have never failed to deliver.

Reply from Miles Morgan Travel - Nailsworth
The staff are always friendly and very helpful, searching for the best deal for you. They also remember your name, which makes it feel like a personal service,

Reply from Miles Morgan Travel - Nailsworth
Hayley managed our booking with great confidence and professionalism making the whole experience stress free for us!

Reply from Miles Morgan Travel - Nailsworth
As usual takes away the issues which is why we always take the 2 minutes walk to the Nailsworth MM office for our bookings

Reply from Miles Morgan Travel - Nailsworth
Emma at Nailsworth, always very helpful, wouldn't go anywhere else.

Reply from Miles Morgan Travel - Nailsworth
Excellent, no nonsense, straightforward efficiency from Claire. So grateful.

Reply from Miles Morgan Travel - Nailsworth
The team always make the process so easy & get it just right. Great customer service, so friendly, so efficient & competitive prices too.
Can’t wait to travel now!

Reply from Miles Morgan Travel - Nailsworth
In the Nailsworth office I find the staff very helpful and I prefer to go in and sort my travel arrangements as they give you confidence rather than than dealing on line so a big thank you

Reply from Miles Morgan Travel - Nailsworth
Always a pleasure to deal with Miles Morgan at Nailsworth. So efficient and friendly.

Reply from Miles Morgan Travel - Nailsworth

Reply from Miles Morgan Travel - Nailsworth
Very helpful, knowledgeable, cheerful staff. A credit to the travel agency industry

Reply from Miles Morgan Travel - Nailsworth
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