Allyssa gave us great service with efficiency and a smile. Her mentality was exemplory. She wanted to know about us; what sort of holiday we wanted; where we were keen to go; and then built an iti... See more
Company replied
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Allyssa gave us great service with efficiency and a smile. Her mentality was exemplory. She wanted to know about us; what sort of holiday we wanted; where we were keen to go; and then built an iti... See more
Company replied
We went in to book a Christmas Market cruise and the lady we dealt with couldn’t have been more helpful. She was really friendly and managed to get us cabins opposite our relatives that we’re going wi... See more
Company replied
We have used Miles Morgan a few times now, and recommend their services highly. The booking process is quick and very helpful. Jon, our cruise rep has always gone above and beyond for us, keeps us... See more
Miles Morgan travel are always our Go To first for any holiday or short break. We have also recently made bookings through them to attend events like Wimbledon! The Yeovil team are really helpful... See more
Company replied
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
14-16 Middle Street, BA20 1LY, Yeovil, Somerset, United Kingdom
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The usual expert help was received by Victoria at Yeovil. She made the whole process easy, thank you.
Recommendion and booking for Hoppa Bus at Heathrow was completely negative experience. They started later than we were led to believe and only ran hourly. Others around us also gave up and took taxis. We ended up wasting that booking entirely and taking taxis both ways.
The booking for parking was wrong but in fairness you did sort that out. It was a good job we spotted it and returned to sort it out.
Confusing advice about receiving 'tickets' and the like.
Not sure there's much depth to the recommendations and advice we received, would prefer professionalism as opposed to chatting.
When selling foreign currency you should advise customers that paying with credit cards may attract significant fees.
Overall a profound contrast to our previous booking- we'll probably book everything ourselves next time.

Reply from Miles Morgan Travel - Yeovil
My enquiry and booking was done only on the phone and emails, Jon the agent was efficient, understanding and helpfull every email and question was answered quickly, we kept changing the goal posts so we wasn't easy, we were spending a lot of money and so felt safer doing it through an agent Miles Morgan didn't let us down
We always go to Miles Morgan for our holidays in Yeovil, they have always been very helpful with everything. They do really take the time to find out exactly what you are looking for. Would recommend Miles Morgan 100% to anyone
Helen was really friendly, professional and knowledgeable. We booked our first cruise and were very impressed with the excellent level of customer service. Our request was dealt with very promptly. Would definately recommend Miles Morgan to other travellers.

Reply from Miles Morgan Travel - Yeovil
Jon is so helpful with our requests and matching the competition. You know you are getting the best deal. We have been using Miles Morgan for years even though we now live in Bournemouth and unable to visit Yeovil they go that extra mile.

Reply from Miles Morgan Travel - Yeovil
Kerry took her time and explained everything as it’s our first cruise . Kerry is obviously very knowledgeable and made us feel that she wanted us to have the right experience, we felt very valued .
Thank you again

Reply from Miles Morgan Travel - Yeovil
Jon always gives brilliant service. He responds to emails promptly and listens to requests. Jon is the type of person that you could trust to look after your house keys. Using this company has always made us feel safe with regard to the holidays, we have been using Miles Morgan Travel for years.

Reply from Miles Morgan Travel - Yeovil
The help and patience from Miles Morgan travel agent staff was amazing. As we had travelled very little abroad and being Senior Citizens, needed a lot of help to book the holiday we wanted. After a lot of time spent with their adviser a train journey across Europe was booked for us. Highly recommended.

Reply from Miles Morgan Travel - Yeovil
Kerry was so knowledgeable and so friendly, she couldn’t do enough for us and made us so welcome.

Reply from Miles Morgan Travel - Yeovil
Excellent customer service
Friendly
Helpful
Explained everything
Nothing was too much trouble
Highly recommend

Reply from Miles Morgan Travel - Yeovil
Kerry the travel specialist was extremely helpful in getting us the best deals and was very friendly. We would definitely recommend MM to our family and friends.

Reply from Miles Morgan Travel - Yeovil
The Lady from Hereford was totally informed and able to answer our questions, aid us in what we wanted, sorted car parking, seating , tickets for flight offered insurance, which we declined. We left with all documents ready for our holiday. Excellent attention to detail, a pleasurable experience.

Reply from Miles Morgan Travel - Yeovil
Just make you feel very relaxed when booking a holiday

Reply from Miles Morgan Travel - Yeovil
Well what can we say except to thank Ellie so much for all her efforts and patience, to get us what we hope will be our dream retirement holiday.
Our original holiday choice failed as the cruise company was not going to our chosen destination in 2027, it was in 2026, and it was where we really wanted to go. Ellie was so patient and friendly, trolling through endless holiday dates and cabin types to find something in our price range.
We enjoyed cups of tea whilst she searched , at no point did she give up and nothing was too much trouble. What an absolute star!!

Reply from Miles Morgan Travel - Yeovil
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