Miles Rhodes Reviews 301

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, expertise, and dedication, often noting how advisors go above and beyond to secure the best outcomes. The service is frequently described as excellent, with many appreciating the clear explanations and the stress-free process. People highlight the outstanding customer service, emphasizing the personalized approach and the constant support provided throughout various processes. Reviewers also commend the quick response times and the smooth user experience, making complex situations feel manageable and efficient.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

Service

People report positive experiences with service, consistently praising the dedication and expertise of the... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the informative, friendly,... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the quick... See more

User experience

Clients share positive opinions on user experience, consistently highlighting how clear, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our advisor Craig Towle quite simply sourced the best deal for our circumstances. An open and honest approach that left no questions unanswered. I have been so pleased and will continue to use this co... See more

Rated 5 out of 5 stars

Kevin Mitchell has been advising and supporting with my mortgages for the last 10-15 years. He’s been above and beyond for me getting the best possible mortgages sorted, even at the eleventh hour.... See more

Company replied

Rated 5 out of 5 stars

Craig, was fantastic from start to finish with sorting our first ever mortgage. He made time for us whenever we needed him. Explained everything to us and answered any questions we had clearly. Would... See more

Company replied

Rated 5 out of 5 stars

Matt Chapman has been a huge help to us— when we were buying our first home, and again recently with our remortgage. He explained everything clearly, was always quick to respond, and made the whole pr... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Mortgage and Protection Specialist


Contact info

5.0

Excellent

TrustScore 5 out of 5

301 reviews

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Rated 5 out of 5 stars

Our advisor Craig Towle quite simply…

Our advisor Craig Towle quite simply sourced the best deal for our circumstances. An open and honest approach that left no questions unanswered. I have been so pleased and will continue to use this company hopefully until our mortgage is cleared. Highly recommend to the point I have already passed Craig's details on to people looking to have a positive mortgage conversation.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent long term service

Kevin Mitchell has looked after me for the last 10years (maybe more)...his advice and recommendations have always been in my best interests. He is very easy to talk to and explained everything so I understood and was happy with all the products i purchased. I have recommended him to friends over the years.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

First time buyers

As first time buyers Kevin Mitchell was recommended by a colleague. Having never been in this situation before Kevin’s advice and expertise was welcomed. Kevin took away all the stress, eased anxieties and was with us all the way, whether it be by phone or email. Communication was excellent when we needed to increase our Mortage Kevin replied within minutes even though it was the weekend and unexpected. Kevin kept us informed at all stages, ironed out any problems, literally making it a hassle free process. We highly recommend Kevin for his professionalism and expertise

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

5stars- Kevin Mitchell

Kevin Mitchell was recommended to us by a friend to advise on our first mortgage. I was so apprehensive at the beginning however following a conversation with Kevin my mind was put at ease and I had full understanding of our financial affairs. Kevin was absolutely brilliant, even when we had a couple of hiccups at the last minute. Kevin took control and sorted them. His professionalism is beyond compare. Communication between Kevin and myself and husband was fabulous ensuring he kept us both informed of the process and any updates. I would highly recommend Kevin. He made buying our first home a pleasure. Thank you!!

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Kevin Mitchell has always been…

Kevin Mitchell has always been extremely helpful and would highly recommend him and the Miles Rhodes team for mortgage advice.
Kevin has arranged, sorted and explained every detail throughout the process. We are grateful for his help.

April 9, 2026
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thank you for your kind review. We’re delighted to hear that Kevin Mitchell has been so helpful and provided clear guidance throughout your mortgage process.

Ensuring everything is well explained and managed from start to finish is exactly what we aim for. We truly appreciate your recommendation and your feedback.

We’ll be sure to pass your thanks on to Kevin and the team. Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

First class advice and support

Kevin Mitchell helped us with our first mortgage well over a decade ago - and has been incredible ever since. We couldn’t have done it without him- he made it so straight forward and understandable throughout. An absolute legend and someone I trust wholeheartedly to look after our best interests.

August 1, 2025
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thank you for your fantastic review, Grant. We’re delighted to hear that Kevin Mitchell has provided such first-class advice and support over the years.

It means a great deal that you’ve trusted him since your first mortgage and continue to feel confident in his guidance. Making the process straightforward and ensuring clients feel fully supported is exactly what we aim for.

We’ll be sure to pass your kind words — and “absolute legend” — on to Kevin and the team. Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

Kevin was great

Kevin was great. Took the pressure from myself and dealt with it all professionally and quickly. Thanks Kevin!

April 7, 2026
Unprompted review
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Reply from Miles Rhodes

Hi Kieran,

Thank you for your kind feedback. We’re delighted to hear that Kevin was able to take the pressure off and handle everything in a professional and efficient way.

We really appreciate you taking the time to share your experience and will be sure to pass your thanks on to Kevin and the team. Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

Kevin Mitchell

This is the second time of arranging our mortgage with Kevin Mitchell, as previous it went really smooth and no hassle at all.
Thank you for your work Kevin, I know this will be your last year, so we hope you enjoy your well earned retirement,
Colin and Belinda

April 7, 2026
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thank you for your lovely review, Colin and Belinda. We’re delighted to hear that Kevin Mitchell once again made your mortgage process smooth and hassle-free.

Your continued trust in Kevin means a great deal to us, and we’re so pleased he has been able to support you both over the years. We’ll be sure to pass on your kind words and well wishes to him as he approaches his well-earned retirement.

Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

Kevin has been our mortgage advisor for…

Kevin has been our mortgage advisor for many years and has always given us great advice along with providing a fantastic and thorough service!

April 7, 2026
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thank you for your kind review, Hayley. We’re delighted to hear that Kevin has provided such great advice and consistently delivered a thorough and fantastic service over the years.

We truly appreciate your continued trust and loyalty, and we’ll be sure to pass your lovely feedback on to Kevin and the team. Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

Kevin Mitchell is a great mortgage…

Kevin Mitchell is a great mortgage adviser, he has been doing ours for 20 years . Very hard working and reliable man. Shame he is retiring. Good luck with everything. And thank you for your support.

April 1, 2026
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thanks Ben,

We really appreciate your kind words. We’re delighted to hear that Kevin Mitchell has provided such reliable and hardworking support over the past 20 years.

Your loyalty and trust mean a great deal to us, and we’re so pleased Kevin has been able to support you throughout your mortgage journey. We’ll be sure to pass on your thanks and well wishes to him as he approaches retirement.

Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

Excellent support from Kevin Mitchell

Kevin Mitchell has been excellent over the many years we have used him. Every renewal has been easy thanks to the considerable effort he goes to to ensure we get the best deal possible.

March 31, 2026
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thank you for your kind review, Ben. We’re delighted to hear that Kevin Mitchell has consistently provided excellent support over the years and made each renewal straightforward and stress-free.

Ensuring our clients receive the best possible deal is exactly what we strive for, so it’s great to know Kevin’s efforts have made such a difference. We truly appreciate your continued trust and will be sure to share your feedback with him and the team.

Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

Efficient and personable

Kerry Miller was our mortgage advisor.

Her approach was professional and personable.
Kerry was consistently communicative and persistent. Her ability to create and leverage strong relationships positively contributed to a great outcome.

I have no hesitation in recommending Kerry and MilesRhodes

March 31, 2026
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thank you for your kind review, David. We’re delighted to hear that Kerry Miller provided such a professional and personable service throughout your mortgage journey.

It’s great to know her communication, persistence, and strong relationships helped achieve a positive outcome for you. We truly appreciate your recommendation and will be sure to pass your feedback on to Kerry and the team.

Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

"Kevin The Mighty"

We have used Kevin Mitchell for our mortgage arrangements for many years, and the ultimate accolade I can give to Kevin is to say we have also recommended him to our five children to arrange their mortgage needs. Kevin has time and again proven his extreme dedication to his task of obtaining the very best mortgage he can for all of us, no matter the size of mortgage being sought. He is clearly very knowledgeable, experienced and respected by his contacts within the industry, all of which helps him in his desire to secure the best mortgage available. Occasionally we have all experienced setbacks in the acceptability of our personal circumstances, but each time Kevin has worked to get around this to still get us the best possible mortgage deal. I can't recommend Kevin enough - to us he is simply "Kevin The Mighty"!

March 25, 2026
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thank you for your fantastic review, Ken. We’re delighted to hear that Kevin Mitchell has provided such dedicated and consistent support for you and your family over the years.

It means a great deal that you’ve trusted Kevin not only with your own mortgage arrangements, but also recommended him to your children — that’s the highest compliment we could receive. We’re especially pleased to hear how his knowledge, experience, and determination have helped navigate challenges and secure the best possible outcomes each time.

We’ll be sure to pass on your kind words — and the title “Kevin The Mighty” — to him and the team. Thank you for your continued trust in Miles Rhodes.

Rated 5 out of 5 stars

Kevin Mitchell: Mortgage adviser

We have been using Kevin Mitchell to advise us on our mortgages for quite a few years now. Kevin is not only friendly and helpful, but also extremely thorough. I would have no hesitation on recommending him to everyone. He has made the mortgage process so much less stressful. Big thank you to Kevin.

March 25, 2026
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thank you for your kind review, Kirk. We’re delighted to hear that Kevin Mitchell has provided such friendly, helpful, and thorough support over the years.

Making the mortgage process less stressful for our clients is exactly what we aim for, so it’s great to know Kevin has made such a positive difference. We truly appreciate your recommendation and your continued trust.

We’ll be sure to pass your thanks on to Kevin and the team. Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

The best of the best 😀

I can’t recommend Mrs Nicky Holbrook enough. Her professionalism and extensive knowledge made my remortgage process stress-free. She was always available to answer my questions and provided fantastic assistance throughout. If you are looking for someone who is extremely knowledgeable, always available for questions and puts in the effort for their clients, Nicky is the one to call!

March 24, 2026
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thank you for your fantastic review, Kat. We’re delighted to hear that Nicky Holbrook provided such professional, knowledgeable, and supportive service throughout your remortgage.

Making the process stress-free and being readily available to guide clients every step of the way is exactly what we aim for. We truly appreciate your recommendation and your kind words.

We’ll be sure to pass your feedback on to Nicky and the team. Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

Kevin Mitchell 5*

Kevin Mitchell has supported me during the various stages of my mortgage for seven years now, and has once again provided an excellent service, allowing me to remortgage with ease. His expertise, ability to explain everything and proactive approach to dealing with the process has allowed me to be fully informed at every stage and to feel secure in the knowledge that he will provide me with the best mortgage possible. I can highly recommend him!

March 17, 2026
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thank you for your fantastic review, James. We’re delighted to hear that Kevin Mitchell has continued to provide such excellent support over the past seven years and made your remortgage process smooth and straightforward.

It’s great to know his expertise, clear communication, and proactive approach have helped you feel informed and confident every step of the way. We truly appreciate your continued trust and your recommendation.

We’ll be sure to pass your kind feedback on to Kevin and the team. Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

Excellent service from Kevin Mitchell

Excellent service from Kevin Mitchell. Kevin makes renewing or finding a new mortgage so stress free for us. We have been using him for many years now and have recommended him to many of our friends and family.

March 17, 2026
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thank you for your lovely review, Wendy. We’re delighted to hear that Kevin Mitchell continues to make the mortgage process smooth and stress free for you.

We truly appreciate your loyalty over the years and your recommendations to friends and family that means a great deal to us. We’ll be sure to pass your kind feedback on to Kevin and the team.

Thank you for choosing Miles Rhodes.

Rated 5 out of 5 stars

Dave has been sorting our mortgage for…

Dave has been sorting our mortgage for the past 10 years and his expertise has been invaluable every time we have come to remortgage. We would never want to use anyone else and trust him and the team at Miles Rhodes implicitly.

Thanks so much!

March 9, 2026
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Hi Hannah,

This really means a lot, thank you for taking the time to share it. It’s been a pleasure helping you over the years and we’re so glad you feel comfortable coming back to us each time.

Dave will be really pleased to read this. We all appreciate the trust you’ve put in us, it genuinely doesn’t go unnoticed.

Thanks again,
The Miles Rhodes Team

Rated 5 out of 5 stars

Kevin Mitchell: would recommend

Kevin Mitchell has been advising and supporting with my mortgages for the last 10-15 years. He’s been above and beyond for me getting the best possible mortgages sorted, even at the eleventh hour. He is always in touch in good time for updates and renewals and is so reliable. He clearly takes pride in his work and it shows in the quality and trustworthiness established. Would recommend

February 26, 2026
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Hi,

Thanks so much for sharing this, it really means a lot. Kevin will be genuinely pleased to read it. He always goes the extra mile for his clients, so it’s great to see that’s come through in your experience.

We really appreciate your trust over the years and your recommendation.

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