Miles Rhodes Reviews 

323
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company and truly appreciate the exceptional support provided throughout the entire process. Customers frequently praise the staff for being extremely helpful, highly professional, and always going above and beyond to find the best possible mortgage deals for everyone. People truly appreciate the clear explanations and continuous updates given by the team, which make the complex journey completely smooth, straightforward, and stress-free. Consumers consistently note that advisors are exceptionally knowledgeable, approachable, and take the time to listen carefully, ensuring every financial step remains easy to understand from start to finish.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that advisors are consistently helpful,... See more

Service

Customers consistently report positive experiences with service, highlighting exceptional professionalism,... See more

Customer service

Clients share positive opinions on customer service, highlighting consistent support throughout the mortgage... See more

User experience

Consumers find user experience to be positive, highlighting that the entire process is handled efficiently,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I turned to Miles Rhode to review my mortgage; Vicky Hasdell took on my case. She is local to where I live and that eased our meetings. She reviewed my existing mortgage and my current financial posit... See more

Company replied

Rated 5 out of 5 stars

Kevin Mitchell has been advising and supporting with my mortgages for the last 10-15 years. He’s been above and beyond for me getting the best possible mortgages sorted, even at the eleventh hour.... See more

Company replied

Rated 5 out of 5 stars

Craig, was fantastic from start to finish with sorting our first ever mortgage. He made time for us whenever we needed him. Explained everything to us and answered any questions we had clearly. Would... See more

Company replied

Rated 5 out of 5 stars

Kevin Mitchell has been looking after our mortgages for 20 years and always goes above and beyond to find the best deal for our situation at the time. His communication is excellent and he always... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Mortgage and Protection Specialist


Contact info

5.0

Excellent

TrustScore 5 out of 5

323 reviews

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No recent history of asking for reviews

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5.0

All reviews

(323)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

Kevin Mitchell has dealt with our…

Kevin Mitchell has dealt with our mortgages for over 20 years, he always gets us a good deal and explains the whole process and keeps us informed. We would highly recommend him and Miles Rhodes.

December 12, 2025
Unprompted review
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Reply from Miles Rhodes

Many thanks for your kind review. We are glad Kevin was able to help with the whole mortgage process

Rated 5 out of 5 stars

Matt Chapman fantastic service.

Matt Chapman was an absolute delight from start to finish when we remortgage our property, He made the whole experience very easy and was always available and got back to us very fast if we ever had a question or two. Highly recommended this five star service.

November 26, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Russ
Thanks for the review, we will pass your kind word on to Matt. Glad he was able help with your mortgage.

Rated 5 out of 5 stars

10/10 would definitely recommend using…

10/10 would definitely recommend using Lewis @ miles Rhodes mortgages. Have already and will continue to recommend.

January 1, 2026
Unprompted review
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Reply from Miles Rhodes

Hi Ryan,
Many thanks for taking the time to leave a review. We are glad Lewis was able to help with your mortgage.

Rated 5 out of 5 stars

Lewis clearly cared for doing what was…

Lewis clearly cared for doing what was right. Any question or request I had was no issue for him. Went above and beyond during the whole process. Someone when needed I will always use and will 100% recommend to use them as well . Thanks for everything

December 11, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Phillip
Thankyou for the review. We will pass on your kind words to Lewis, we are delighted he went above and beyond for your mortgage.

Rated 5 out of 5 stars

Helpful, knowledgeable, reassuring and efficient

I rang Kevin for advice and he could not have been more helpful. He explained everything fully and in such an easy-to-understand way. I left the conversation feeling confident that i now know what to do. I recommend Miles Rhodes wholeheartedly. Thank you so much.

January 13, 2026
Unprompted review
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Reply from Miles Rhodes

Hi Nichola,
Many thanks for the kind review

Rated 5 out of 5 stars

The best in the business

Nicky has been nothing short of exceptional throughout the entire process. My wife and I just purchased our first home, we had spoken with numerous other mortgage brokers but didn’t really have a great experience and then a friend recommended Nicky and it’s the best recommendation we have ever received.

Buying a house, especially as a first time buyer can be daunting and stressful but Nicky was there every step of the way, she’s honest, genuine and a superb communicator. She walked us through each step of the process and was always there to answer our many questions. The best thing about Nicky though is she actually cares! She went above and beyond to find my wife and I the best deal and you could actually see how much it meant to her when we got the keys to our first home.

Her experience is second to none and her relationships with industry leaders certainly puts you at an advantage when it comes to getting the best product at the best price.

Also and it’s certainly a huge plus, Nicky doesn’t charge a fee which makes a massive difference to the cost of purchasing any home.

I would whole heartedly and unequivocally recommend Nicky to anyone I know…and I already have!

Thanks again Nicky, you made our year!

January 9, 2026
Unprompted review
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Reply from Miles Rhodes

Hi Matt,
What a fantastic review, many thanks, we will be sure to feed your kind words back to Nicky.

Rated 5 out of 5 stars

Highly Recommended

Dave Bates has consistently offered sound advice and implemented the best solutions for me over many years. He is always prepared and happy to help and he makes sure I understand everything in layman’s terms!
Would highly recommend.

December 1, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Lyndsey
Thank you for taking the time to leave a review. We are delighted you found Dave helpful and friendly.

Rated 5 out of 5 stars

Dave Bates at Miles Rhodes

We’ve known Dave Bates for years, he’s always looked after us. Advising us on the best way forward and finding us the best deals for our situation at the time. He explains everything so you understand and feel happy.
Very professional, friendly and helpful, would highly recommend!

October 7, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Tracy, Thanks for leaving a review. We are delighted that Dave was able to help with your mortgsge and that you found him professional and helpful.

Rated 5 out of 5 stars

Our mortgage adviser Lewis is…

Our mortgage adviser Lewis is fantastic—knowledgeable, responsive, and supportive throughout the entire process. He always makes everything clear and easy to understand. Highly recommend!

November 5, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Lucy,
Thanks for taking the time to leave lewis a review. We are glad you found him knowledgeable and supportive through the mortgage process.

Rated 5 out of 5 stars

Excellent customer service

Kevin was amazing, he was attentive and his customer service was kept to a high standard. I will definitely use Kevin again, as he made sure he did everything he could to get us the best mortgage rates he could.

August 14, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Elliott,
Thanks for taking the time to leave a review. We are glad Kevin was able to help you through the mortgage process and that you found him attentive. We will pass on your kind words.

Rated 5 out of 5 stars

Very responsive advice

We needed informal advice relating to a potential mortgage for one of our children. Although there was no immediate business coming from our contact with the company we found Kevin Mitchell really went out of his way to understand our issues and to research solutions for us. He was superbly professional and helpful and we would definitely use him and the company in future.

November 21, 2025
Unprompted review
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Reply from Miles Rhodes

Thankyou for taking the time to leave a review. We are glad that Kevin was able to help you with your mortgage. We will be sure to pass on your kind words.

Rated 5 out of 5 stars

Kevin is the best!

Once again, Kevin has done a fantastic job of sorting my life and critical illness cover. He understands his products and only includes what the customer needs to get the best value. I’d recommend him to anyone looking for a mortgage or life cover.

November 14, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Angela,
We agree with you Kevin is the best! Thanks for leaving him a review, we are glad he could help with your life and critical illness insurance. We will be sure to pass on your kind words.

Rated 5 out of 5 stars

Kevin is absolutely brilliant at what…

Kevin is absolutely brilliant at what he does, the most stress free experience of sorting out mortgages, he goes above and beyond to help you, explains everything for someone who doesn't have a clue about mortgages, Kevin has helped us find our mortgage since 2017 and I would totally recommend him, Thank you so much for all your help over the years 😊

November 18, 2025
Unprompted review
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Reply from Miles Rhodes

Thankyou for taking the time to leave a review. We are glad that Kevin was able to help you with your mortgage. We will be sure to pass on your kind words.

Rated 5 out of 5 stars

Very thorough and supportive

Craig was great with us and spent a lot of time understanding our requirements before presenting a range of options and discussing the benefits of each. We had some issues with the agent of the mortgage company but Craig helped and chased this up for us. I would highly recommend him.

November 18, 2025
Unprompted review
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Reply from Miles Rhodes

Thanks for your review. We will pass this onto Craig

Rated 5 out of 5 stars

Kevin Mitchell is awesome!

Kevin Mitchell looked after our family for years and years, and recently has helped me. I always felt he was on my side doing absolutely everything he could to ensure I was looked after and happy with what I was doing.

Thank you Kevin!!!

November 17, 2025
Unprompted review
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Reply from Miles Rhodes

Thankyou for taking the time to leave a review. We are glad that Kevin was able to help you with your mortgage. We will be sure to pass on your kind words. PS we agree he is awesome!

Rated 5 out of 5 stars

Kevin Mitchell at Miles Rhodes

Kevin Mitchell has been looking after our mortgages for 20 years and always goes above and beyond to find the best deal for our situation at the time.
His communication is excellent and he always explains everything fully. He is excellent we would highly recommend him and the Miles Rhodes team to anyone and we have done

November 17, 2025
Unprompted review
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Reply from Miles Rhodes

Thankyou for taking the time to leave a review. We are glad that Kevin was able to help you with your mortgage. We will be sure to pass on your kind words.

Rated 5 out of 5 stars

My experience with Miles were great

My experience with Miles were great. I would clearly see Bhavin, the consultant I was interacting took the extra miles to provide me with the best service. His communication was clear and I could see him taking steps to ensure I was getting the best deal. Also he ensured we understood every steps

October 31, 2025
Unprompted review
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Reply from Miles Rhodes

Many thanks for your kind review we are delighted that Bhavin was able to assist with your mortgage.

Rated 5 out of 5 stars

Went above & beyond

I would just to to thank Kevin for going above & beyond every step of the way. Our solicitor proved to be an absolute nightmare and Kevin was there helping us every step of the way. From the get go he was the most helpful & attentive broker we could of hoped for. Having used him previously to remortgage, We went back to him when we were up-sizing. He pays attention to detail, follows up on emails sent, contacts you to follow up on how things are progressing with your solicitor. The list is truly endless.
Will be very sorry to have to change brokers next time we re-mortgage but will definitely be going back to Miles Rhodes in the future.
Thank you again for making a very stressful time that much easier.

November 6, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Daniel
Thankyou for taking the time to leave a review. We are glad that Kevin was able to help you with your mortgage. We will be sure to pass on your kind words. We will be sure to continue to look after you to this high standard in the future.

Rated 5 out of 5 stars

First time buyer

Stuart was excellent, very knowledgable, efficient and massively helped with the process. The sale was through within 4 months. Would definitely use again in the future. Highly recommend.

October 2, 2025
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Hi Elizabeth.
Thankyou for your review. We are delighted you found Stuart Knowledgable and efficient and he was able to help you through the mortgage process.

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