Prestige Private Finance Ltd Reviews 

315
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the staff for their exceptional helpfulness and constant availability, ensuring that complex financial processes feel entirely straightforward, calm, and manageable from start to finish. Consumers note that professional advisors regularly go above and beyond, offering sound guidance and maintaining clear communication throughout every single stage of the journey. Some reviewers were very happy with the incredibly quick response times and ongoing support provided during property purchases. People also noted that the dedicated mortgage specialists successfully navigated tricky financial situations to secure competitive products tailored precisely to individual requirements.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as incredibly helpful,... See more

Service

Customers consistently note positive experiences with service, describing it as professional, helpful, and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the experience as smooth and... See more

Response time

Consumers find response times to be prompt and reliable, consistently praising the quick communication.... See more

Product

Customers report appreciation and satisfaction with product selection and advisory services. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gary was fantastic throughout! Fast, professional, and clearly interested in getting a good outcome for us. This was despite numerous hurdles - it took us over four years to buy a house due to multipl... See more

Company replied

Rated 5 out of 5 stars

Working with Gary from PPF has been an absolute pleasure. From start to finish, he was incredibly helpful and always had our best interest at heart. Gary was always on hand with sound, reliable advice... See more

Company replied

Rated 5 out of 5 stars

Phil Moses has provided exceptional support for several years now. He's helped me with mortgages and remortgaging. Always prompt, always finding me the best value. A couple of times when I left thin... See more

Company replied

Rated 5 out of 5 stars

We used Prestige's services for a bridge loan on a new house purchase. Ivan Hughes was our broker, and to say he was incredible would be an understatement. Bridge arrangements are typically a long... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Clear and precise mortgage advice. Service with integrity, honesty and pride. At Prestige Private Finance your financial wellbeing is our business. Our dedicated advisors stay at the cutting edge of industry trends by continuously monitoring the mortgage market. Unlike approaching a bank directly, our extensive network of lending institutions, from across the market, uniquely positions us to find your perfect match. Lenders' criteria and lending appetite vary, constantly evolving. Our advisors provide precise, up-to-date mortgage advice, ensuring a tailored solution that truly fits. Partner with us today for advice that's all about putting your financial wellbeing first.


Contact info

5.0

Excellent

TrustScore 5 out of 5

315 reviews

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5.0

All reviews

(315)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend

I couldn’t recommend Ed highly enough. From start to finish, he was incredibly helpful, professional and approachable. He took the time to explain everything clearly, answered all of my questions and made what could have been a stressful process feel so much easier. Thank you.

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Gary was extremely helpful throughout the entire mortgage process. He kept in touch at every stage and continued to follow up even after the mortgage was approved, right through to completion. He offered a competitive mortgage rate, was friendly yet professional, and provided excellent service from start to finish. Highly recommended.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Recommend Pete!

Pete was really helpful in navigating a complicated mortgage type, and was happy to assist throughout the process!

August 4, 2026
Unprompted review
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Reply from Prestige Private Finance Ltd

Thank you for your feedback. We’re delighted to hear that Pete was able to navigate the complexities of your mortgage and provide support throughout the process. We really appreciate your recommendation.

Rated 5 out of 5 stars

Exceptional mortgage advisor, fantastic experience with Peter

Peter has been absolutely amazing throughout our home-buying journey. As first-time buyers, we couldn’t have asked for anyone more patient, knowledgeable, or supportive. His expertise and guidance gave us confidence every step of the way, and he was always available to answer our questions, no matter how small.

He made what could have been a stressful process feel smooth and straightforward, and we always felt like we were in safe hands. We honestly can’t thank him enough for everything he’s done and for making the whole experience so much easier.

We will definitely be recommending Peter to our friends and family and wouldn’t hesitate to use his services again in the future. Thank you for all your help! (We are writing this from our new home, how exciting!)

July 31, 2026
Unprompted review
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Reply from Prestige Private Finance Ltd

Thank you, Emily and Jack. We’re delighted to hear that Peter made your first home purchase feel smooth and straightforward, particularly at a time when there are naturally so many questions and unknowns. It’s wonderful to know his patience, knowledge and guidance gave you confidence throughout. And congratulations on writing this from your new home — we hope you’re very happy there! We really appreciate your recommendation.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish

Fantastic service throughout the entire mortgage process. My broker was professional, knowledgeable and always quick to respond to my questions. Everything was explained clearly, and they made the process feel straightforward and stress-free. I felt supported from the initial application right through to completion. I would highly recommend them to anyone looking for a reliable mortgage broker. Five-star service!

July 31, 2026
Unprompted review
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Reply from Prestige Private Finance Ltd

Thank you, Tom. We’re delighted to hear that you felt supported throughout your mortgage journey and that the process was clear and stress-free from start to finish. Providing knowledgeable advice and responsive service is exactly what we aim for. We really appreciate your recommendation.

Rated 5 out of 5 stars

Professional and on the case

Professional, available, precise, and able to find us the best possible rate. I can definitely recommend using Prestige Private Finance for your (re-)mortgaging.

July 1, 2026
Unprompted review
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Reply from Prestige Private Finance Ltd

Thank you for your feedback. We’re delighted to hear that our team provided a professional, responsive service and helped secure the best possible mortgage rate for you. We really appreciate your recommendation and are pleased we could support you with your remortgage.

Rated 5 out of 5 stars

Fantastic experience

We cannot recommend Gary Runnalls and Prestige Private Finance highly enough.

Our family has been using Gary's services since 2020, and throughout that time he has been nothing short of exceptional. He is incredibly trustworthy, genuinely cares about achieving the best possible outcome for his clients, and never makes you feel like just another case.

Our recent house sale was particularly challenging, with multiple failed sales over the course of a year and a half. Each time our circumstances changed, Gary patiently guided us through the process, spending time with both me and my partner on the phone and securing us a new mortgage deal time and time again. Nothing ever felt like too much trouble.

What we appreciated most was his patience, honesty and clear communication. He always took the time to explain our options thoroughly, ensuring we understood everything and could make informed decisions with confidence. During what was a very stressful period for our family, Gary was a constant source of reassurance and professionalism.

If you're looking for a mortgage broker who is knowledgeable, responsive, genuinely invested in his clients and a pleasure to work with, we would wholeheartedly recommend Gary and the team at Prestige Private Finance.

Thank you, Gary, for all your hard work, patience and unwavering support over the years. We truly couldn't have done it without you.

July 22, 2026
Unprompted review
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Reply from Prestige Private Finance Ltd

Thank you, Mathilde. We’re incredibly grateful for your continued trust since 2020 and for taking the time to share such thoughtful feedback. We know how challenging the last few years have been for your family, so it’s wonderful to hear that Gary’s patience, honesty, and commitment provided reassurance throughout every twist and turn. Building long-term relationships with our clients is something we value enormously, and we’re delighted Gary has been able to support you every step of the way. We truly appreciate your recommendation and look forward to helping you again in the future.

Rated 5 out of 5 stars

Anne-Marie

Anne-Marie was great and really helpful. She helped me for my mortgage when I bought my house and advised me when my mortgage was due for renewal. I would definitely recommend her and will use her again when I need to renew my mortgage.

June 22, 2026
Unprompted review
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Reply from Prestige Private Finance Ltd

Thank you, Ines. We’re delighted to hear that Anne-Marie has been able to support you both with your home purchase and your mortgage renewal. It’s great to know you’ve felt so well looked after, and we really appreciate your recommendation. We look forward to helping you again in the future.

Rated 5 out of 5 stars

I have used Anne-Marie at Prestige for…

I have used Anne-Marie at Prestige for several mortgages / remortgages - always fantastic advice on the different products available, great communication and has made the process easy every time.

May 31, 2026
Unprompted review
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Reply from Prestige Private Finance Ltd

Thank you, Alice. We’re delighted to hear that Anne-Marie has consistently provided fantastic advice and made each mortgage and remortgage process straightforward for you. We really appreciate your continued trust and kind feedback.

Rated 5 out of 5 stars

Make sure you work with Anne-Marie - A++

Third time working with prestige and can’t recommend them enough. I recommend them to any friends who need support in exploring mortgage options. I’ve been dealing with Anne-Marie only and can’t recommend her enough. Even on her days off and weekends, she’s responsive, clear and gives good advice. She has always managed to make it work for me! We will be looking to port our mortgage in 2027 and Anne-Marie will be the first person I’ll call.

May 29, 2026
Unprompted review
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Reply from Prestige Private Finance Ltd

Thank you, James. We really appreciate your continued trust in Prestige Private Finance and your ongoing recommendations. It’s fantastic to hear that Anne-Marie has consistently provided the responsive, clear, and dedicated support you’ve come to rely on. We look forward to helping you again when it’s time to port your mortgage in 2027.

Rated 5 out of 5 stars

Excellent Support from a True Professional

Anne-Marie was amazing throughout the process of acquiring a mortgage. She was quick to respond to any enquiries I had and filed requests we had with haste. Could not recommend more!

July 10, 2026
Unprompted review
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Reply from Prestige Private Finance Ltd

Thank you, Chris. We’re delighted to hear that Anne-Marie provided such responsive and efficient support throughout your mortgage journey. It’s great to know she helped make the process straightforward. We really appreciate your recommendation.

Rated 5 out of 5 stars

Gary Runnalls was highly professional…

Gary Runnalls was highly professional and thorough with his service.

Wouldn't hesitate to recommend him, especially to other first time buyers.

June 29, 2026
Unprompted review
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Reply from Prestige Private Finance Ltd

Thank you, Daniel. We’re delighted to hear that Gary provided such professional and thorough support throughout your mortgage journey. It’s especially rewarding to know you’d recommend him to other first-time buyers. We really appreciate your feedback.

Rated 5 out of 5 stars

We recently remortgaged and wouldn’t…

We recently remortgaged and wouldn’t have gone anywhere else other than back to Demetrious at Prestige who had helped us in the past. A top class and extremely professional service as usual. Would highly recommend.

July 1, 2026
Unprompted review
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Reply from Prestige Private Finance Ltd

Thank you for your kind feedback. We’re delighted that you chose to return to Demetrious for your remortgage and that he once again provided the professional service you’ve come to expect. We really appreciate your continued trust and recommendation.

Rated 5 out of 5 stars

We cannot thank Anne-Marie enough for…

We cannot thank Anne-Marie enough for helping us secure the mortgage for our first home.

While other mortgage brokers focused on the difficulties and made the process seem very challenging, Anne-Marie reassured us from the very beginning. She took the time to understand our situation, guided us through every step, and always remained positive and professional.

Thanks to her dedication, expertise, and determination, we successfully obtained our mortgage and completed the purchase of our first home.

A very special thank you, Anne-Marie. We would highly recommend her services to anyone looking for a knowledgeable, supportive, and trustworthy mortgage adviser.

June 12, 2026
Unprompted review
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Reply from Prestige Private Finance Ltd

Thank you, Manuel. We’re delighted to hear that Anne-Marie was able to provide the reassurance, guidance, and expertise you needed throughout your first home purchase. We know how daunting the process can feel, so it’s wonderful to hear that her positive and supportive approach helped you achieve your goal of becoming homeowners. We really appreciate your kind words and recommendation.

Rated 5 out of 5 stars

The Best Mortgage Broker We Could Have Asked For

I cannot recommend Peter at Prestige Private Finance highly enough. From start to finish, his service was nothing short of exceptional.

Buying a home can be a stressful and overwhelming process, but Peter was there every step of the way. He spent countless hours on the phone with me, promptly responded to emails and direct messages, and always took the time to answer every question and concern I had, no matter how small.

What really stood out was how proactive and supportive he was throughout the entire process. He regularly checked in, kept me informed, and provided reassurance whenever things felt uncertain. His knowledge, professionalism and dedication gave me complete confidence that everything was in safe hands.

Peter went above and beyond what I expected from a mortgage broker. His communication was outstanding, his advice was invaluable, and his commitment to delivering the best possible outcome was clear from day one.

If you are looking for a mortgage broker who genuinely cares about their clients and provides first-class service, I would not hesitate to recommend Peter and Prestige Private Finance.

Thank you, Peter, for all your hard work and support. It has been truly appreciated.

June 9, 2026
Unprompted review
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Reply from Prestige Private Finance Ltd

Thank you, Ross. We’re incredibly grateful for your detailed feedback.

Buying a home can be a demanding experience, so it’s wonderful to hear that Peter’s proactive communication, responsiveness, and support helped make the journey feel more manageable.

Taking the time to guide clients through every stage and provide reassurance when it’s needed most is something we place great importance on.

We’re delighted that Peter was able to deliver the level of service you deserved, and we truly appreciate your recommendation of both Peter and Prestige Private Finance.

Rated 5 out of 5 stars

Best in the business

I’ve known the Prestige team for years, and they have always been fantastic to deal with. They are all highly personable and professional people. More recently, Phil Moses handled my mortgage purchase, and I couldn’t have been more grateful for his support.

In a very uncertain mortgage market, and while I was in the midst of starting a new job, Phil worked at lightning speed to secure the best rate available. He made what could have been a stressful process the least stressful part of the entire transaction during an otherwise very demanding time.

I have no doubt that I will be working with Phil for many years to come. His expertise, dedication, and efficiency were truly invaluable.

May 15, 2026
Unprompted review
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Reply from Prestige Private Finance Ltd

Thank you, Nicky. We really appreciate your long-standing trust in the Prestige team, and it’s great to hear that Phil was able to support you so effectively at such a demanding time. Securing the right outcome quickly in a shifting market is exactly where his expertise really comes into its own, and we’re pleased he helped make things feel straightforward for you when it mattered most. We look forward to supporting you again in the years ahead.

Rated 5 out of 5 stars

Chris Nicholls handled our mortgage…

Chris Nicholls handled our mortgage deal with professionalism, expertise and warmth. Such a lovely guy all round and always available for us. It was so great to leave everything to him and not have to worry about the nitty gritty, knowing he was getting us the best available deal. He went above and beyond and even sent us a card when we moved into our new home that was waiting for us when we got there. Thank you so much Chris, we will be recommending you as much as possible!!

February 19, 2026
Unprompted review
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Reply from Prestige Private Finance Ltd

Thank you, Flora. We’re delighted to hear that Chris provided such a professional yet personal service throughout your mortgage journey. It’s wonderful to know he took the stress away and helped secure the right deal for you. We really appreciate your kind words and recommendation.

Rated 5 out of 5 stars

Ed was excellent from start to finish

Ed was excellent from start to finish. I had a bit of a tricky situation owing to how long i've been in the UK, but he went out of his way to find mortgage options from multiple lenders to help me.

Communication was excellent, and he always replied super fast. Have already passed his details on to others and would not hesitate to have him assist me again if I needed another mortgage.

May 29, 2026
Unprompted review
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Reply from Prestige Private Finance Ltd

Thank you, Drew. We’re delighted to hear that Ed was able to navigate your situation and find the right options for you. His responsiveness and dedication to exploring solutions really do make a difference. We really appreciate your recommendation and kind feedback.

Rated 5 out of 5 stars

Gary Runnalls…what a guy

Gary Runnalls…what a guy. I think I gave him the toughest task of a 25 year old female, anxious, scared but VERY excited, purchasing her first property on her own. Gary has been nothing but patient and supportive, he’s explained everything I’ve asked in detail and given me honest advice when I needed it. It’s been a pleasure working with Gary and I couldn’t recommend him enough. He is wonderful! :)

May 26, 2026
Unprompted review
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Reply from Prestige Private Finance Ltd

Thank you, Molly. We’re delighted to hear that Gary supported you so patiently and clearly through your first purchase. It’s great to know he helped you feel informed and reassured throughout what can be a big step. We really appreciate your kind words and recommendation.

Rated 5 out of 5 stars

I cannot recommend Ivan highly enough.

I cannot recommend Ivan highly enough.

Working with him has shown me just how valuable it is to use a good adviser in general, especially when dealing with something as important and potentially stressful as property finance. The right adviser does far more than just arrange a product. They bring clarity, attention to detail, reassurance and structure to the whole process, and that has certainly been my experience here.

Ivan has been extremely responsive throughout, with excellent communication and real personal attention at every stage. I always felt that things were being properly managed, that important details were not being missed, and that I had someone I could rely on when needed.

What stood out most to me was how much stress he removed from the process. Something that could easily have been overwhelming felt much calmer and more manageable because of the way he handled everything.

Ivan has absolutely won a client for life, and I would have no hesitation in recommending him to anyone looking for a professional, attentive and highly reliable financial adviser.

April 8, 2026
Unprompted review
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Reply from Prestige Private Finance Ltd

Thank you, Pavel. We’re delighted to hear that Ivan provided such a reassuring, well-managed experience and helped remove the stress from the process. His attention to detail, responsiveness, and care for clients are exactly what we strive for. We really appreciate your kind words and recommendation.

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