Miles Rhodes Reviews 

323
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company and truly appreciate the exceptional support provided throughout the entire process. Customers frequently praise the staff for being extremely helpful, highly professional, and always going above and beyond to find the best possible mortgage deals for everyone. People truly appreciate the clear explanations and continuous updates given by the team, which make the complex journey completely smooth, straightforward, and stress-free. Consumers consistently note that advisors are exceptionally knowledgeable, approachable, and take the time to listen carefully, ensuring every financial step remains easy to understand from start to finish.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that advisors are consistently helpful,... See more

Service

Customers consistently report positive experiences with service, highlighting exceptional professionalism,... See more

Customer service

Clients share positive opinions on customer service, highlighting consistent support throughout the mortgage... See more

User experience

Consumers find user experience to be positive, highlighting that the entire process is handled efficiently,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I turned to Miles Rhode to review my mortgage; Vicky Hasdell took on my case. She is local to where I live and that eased our meetings. She reviewed my existing mortgage and my current financial posit... See more

Company replied

Rated 5 out of 5 stars

Kevin Mitchell has been advising and supporting with my mortgages for the last 10-15 years. He’s been above and beyond for me getting the best possible mortgages sorted, even at the eleventh hour.... See more

Company replied

Rated 5 out of 5 stars

Craig, was fantastic from start to finish with sorting our first ever mortgage. He made time for us whenever we needed him. Explained everything to us and answered any questions we had clearly. Would... See more

Company replied

Rated 5 out of 5 stars

Kevin Mitchell has been looking after our mortgages for 20 years and always goes above and beyond to find the best deal for our situation at the time. His communication is excellent and he always... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Mortgage and Protection Specialist


Contact info

5.0

Excellent

TrustScore 5 out of 5

323 reviews

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No recent history of asking for reviews

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5.0

All reviews

(323)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

The best there is.

I contacted Nicky once I asked on social media for a recommendation for an experienced mortgage advisor and Nicky’s name kept getting recommended.
I am so happy i went with Nicky, from start to finish Nicky was amazing how she handled everything. She is 100% on point with every aspect and she genuinely cares to give you the best service with the best rates.
She even continued to work on my mortgage when she was in hospital recovering!

Constantly updating me on everything and making sure I was happy all the way through the process.

I would 100% recommend Nicky every single time I am asked to recommend an experienced mortgage advisor.
Because of how good she is, I would never use anyone else but Nicky for future help with my mortgage.

Nicky, thank you a million times.
Alan x

June 23, 2025
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thank you for leaving Nicky a review. This is a fantastic review and really sums up Nicky as a person and mortgage advisor. We are delighted she was able to help you with your mortgage and will pass on this fantastic review!

Rated 5 out of 5 stars

Outstanding Service & Expertise

Outstanding Service & Expertise

I received excellent help to buy remortgage service from Mr Bhavin Mortgage Advisor. From the very first consultation, He was professional, approachable and incredibly knowledgeable. He went above & beyond to help me to understand full remortgage process. Mr Bhavin took the time to understand my financial situation & goals, explaining every step of the process in a way that was easy to understand. His dedication & attention to details made entire process stress free & very smoothly.
I highly recommend Mr Bhavin for any mortgage queries & Help to buy and if you are looking for someone who genuinely cares about their clients and goes above & beyond then only Mr Bhavin can help you.
Thank you for making my remortgage journey so smoothly & stress free. Highly recommend.

November 6, 2025
Unprompted review
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Reply from Miles Rhodes

Many thanks for your kind review we are delighted that Bhavin was able to assist with your mortgage.

Rated 5 out of 5 stars

Suraj



I had a fantastic experience working with Bhavin Patel on my mortgage application, who was recommended to me by a friend. He was incredibly professional, knowledgeable, and attentive throughout the entire process. Bhavin took the time to understand my financial situation and provided clear, straightforward advice. This was a very different experience compared to other mortgage advisors I have used in the past. Thanks to his efficient assistance, I was able to secure my mortgage smoothly. I highly recommend Bhavin to anyone looking for expert guidance and exceptional service. Thank you for your help Bhavin!

October 24, 2025
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Hi Suraj
Thankyou for leaving a review. W are glad Bhavin took the time to understand your financial situation and provided clear, straightforward advice. We are delighted he was able to help with your mortgage and will pass on your kind words.

Rated 5 out of 5 stars

Excellent from start to finish

Craig was excellent throughout the whole process from start to finish. Couldn’t recommend him enough

September 12, 2025
Unprompted review
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Reply from Miles Rhodes

Thanks for leaving a review. We are glad Craig was able to make the whole mortgage process excellent and that he was there to help throughout.

Rated 5 out of 5 stars

Nicky was amazing guiding us through…

Nicky was amazing guiding us through the whole experience , would recommend her to anyone looking for a reliable and informative mortgage advisor. Thank you!👍🏻

September 26, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Ivy
Thanks for taking the time to leave a review. We are glad that Nicky was able to guide you through the whole mortgage experience. We will pass on your kind words

Rated 5 out of 5 stars

Thank you so much, Vicky!

Vicky helped us secure the mortgage for our first home and I could not be happier with her service. Vicky was extremely knowledgeable and generous with her time as she guided us through the process. Vicky was also very proactive with updates and changes - a welcome relief given all the chasing up I had to do for every other part of the house buying process! I'd highly recommend working with Vicky and the Miles Rhodes team.

July 1, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Mary,
Thank you for your kind review. We are delighted that Vicky and the Miles Rhodes Mortgages Dereham team were able to help. We will pass on your kind words to Vicky.

Rated 5 out of 5 stars

Thanks Craig!

Recently had Craig Towle handle a remortgage for us. Absolutely astounded by how fast he got the job done - always great when providing information and so fast at getting the dreaded solicitors to hurry up! Cheers Craig, top work!

October 20, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Mark
Thanks for leaving a review for Craig. We are glad he was able to sort your mortgage quickly and deal with the solicitors.

Rated 5 out of 5 stars

We have used Dave Bates for many years…

We have used Dave Bates for many years including all of our children and has been excellent every time wouldn't go anywhere else and would recommend to anyone.

October 14, 2025
Unprompted review
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Reply from Miles Rhodes

Thanks for leaving Dave a review. We are glad that Dave has helped generations of your family with their mortgage needs. He must be getting old! We will pass on your kind words.

Rated 5 out of 5 stars

Excellent experience

Recently had Craig supporting us with a mortgage. Could not recommend enough, really easy communication, very helpful in making things run smoothly and stress free.

September 1, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Danny,
Thanks for taking the time to leave a review. We are glad Craig was able to help with your mortgage and that it went through smoothly.

Rated 5 out of 5 stars

Craig

Craig, was fantastic from start to finish with sorting our first ever mortgage. He made time for us whenever we needed him. Explained everything to us and answered any questions we had clearly. Would highly recommended to others and already have done to family and friends. Will definitely be using Craig for future remortgages

August 15, 2025
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Hi Sam,
Thanks for taking the time to leave a review. We are glad Craig was able to help with your mortgage and that he was able to answer your questions clearly

Rated 5 out of 5 stars

An excellent adviser.

Kevin is very helpful with us. He is excellent in his job. We highly recommend him.

September 21, 2025
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thanks for leaving a review. we are delighted Kevin was able to help with your mortage.

Rated 5 out of 5 stars

Dave Bates

I can highly recommend Dave Bates and Miles Rhodes. Dave has been advising us on mortgages and insurance for around 15 years and has always been extremely helpful.

September 3, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Matthew
Thanks for leaving Dave a review. Here is to another 15 years of him helping you with your mortgage.

Rated 5 out of 5 stars

Would highly recommend Kevin from Miles…

Would highly recommend Kevin from Miles Rhodes. He always goes above and beyond, incredibly professional and knowledgeable. We felt everything was dealt with in a very timely manner.

July 25, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Laura,
Thank you for your kind review. We are glad that Kevin was able to help with your mortgage and that you found him knowledgeable. We will pass your kind words on.

Rated 5 out of 5 stars

Lewis is amazing!

July 1, 2025
Unprompted review
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Reply from Miles Rhodes

Hi Sophie
Many thanks for your review. Lewis is amazing! well we wouldnt go that far but we are delighted he was able to help with your mortgage and will be sure to pass on your kind words.

Rated 5 out of 5 stars

I can highly recommend Vicky Hasdell at…

I can highly recommend Vicky Hasdell at Miles Rhodes. She guided me through my Equity Release Loan and put me in touch with an excellent solicitor to complete the process.

March 18, 2025
Unprompted review
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Reply from Miles Rhodes

Many thanks for taking the time to leave a review. We are glad that Vicky was able to help and guide you through your Equity Release. We will pass on your kind words.

Rated 5 out of 5 stars

Vicky is lovely and really knows her stuff

Vicky was really knowledgeable and went to alot of trouble to find out how we needed to do everything. It was a difficult time (we were ensuring finance for my mother's care needs) and we really appreciated her thoroughness and tact in dealing with us

October 7, 2024
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Hi Jo
Thank you for taking the time to leave a review. We are glad Vicky was able to help.

Rated 5 out of 5 stars

Mortgage adviser Lewis was very helpful…

Mortgage adviser Lewis was very helpful during all the steps since the buying of the house 2 years ago remortgage , insurance everything. He is the guy that will do everything so the process is smooth , easy and without any concerns.

August 28, 2025
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Hi Eduardo,
Many thanks for taking the time to leave a review. We are happy that Lewis and the Dereham Mortgage team were able to help with your remortgage and insurance needs.

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