Banner for MILITARY.EU

MILITARY.EU Reviews 6,665

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 2,340 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting that items match descriptions and are durable for their intended use. Many consumers appreciate the competitive pricing, finding items cheaper than elsewhere, even with international shipping. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving quickly, often within a few days to the UK. The ordering process is generally described as straightforward and easy to use, with good communication regarding order status. However, some people mentioned issues with delivery times, with items being lost or significantly delayed, and a few experienced difficulties with customer service when trying to resolve these problems or process returns. A few other people also felt that the available shipping options were limited, particularly for certain countries, and some noted receiving incomplete orders or items that did not fit as expected.

What people talk about most

Product

People report positive experiences with product quality, often noting that items are as described and exceed... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising fast shipping times and... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high quality of... See more

Price

Customers had positive experiences with price, consistently finding competitive and affordable prices for a... See more

Order

Clients share positive opinions on order, with many reviewers finding the purchasing process simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Military.eu had a very competitive price. They also guaranteed customs duty free shipping to the UK. From the start of my shopping experience to the delivery of my item, everything was a positive e... See more

Company replied

Rated 5 out of 5 stars

Ordered a pentagon boonie hat it took 4 days to arrive to UK. I ordered the same hat from TRADEINN in Spain on the same day, a week later I’m still waiting with no sign of it arriving anytime soon.... See more

Company replied

Rated 5 out of 5 stars

Like anyone using a new company is a little bit worrying but I can honestly say there will be nothing to worry about ordering from Military.EU I ordered two pairs of trousers and did not have to... See more

Company replied

Rated 5 out of 5 stars

Yet another great order with Military.eu. The website is easy to use, all the pricing factors in delivery from Poland to the UK and yet still seems cheaper than other retailers of the same products... See more

Company replied


Company details

  1. Army & Navy Surplus Shop
  2. Hobby Store
  3. Men's Clothing Store
  4. Outdoor Clothing and Equipment Shop
  5. Outdoor Sports Store
  6. Women's Clothing Store

Written by the company

MILITARY is an online store for the demanding. We offer high-quality tactical and military clothing, as well as sportswear and outdoor accessories. You will find here clothing, backpacks and boots that will serve you for a long time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great item

Great item, good price & very fast delivery 👍

May 26, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful review! We're thrilled that you're happy with your item, the price, and our fast delivery. Your satisfaction means the world to us! We look forward to serving you again soon.

Rated 5 out of 5 stars

I'm really pleased with my new Alpha…

I'm really pleased with my new Alpha N3-B Flight jacket. I've owned a sage green N3-B for eight years and I think they are great. It has given me great service, so I fancied new one in black. I'm very pleased.

May 26, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful review! We're thrilled to hear that your sage green N3-B has served you so well over the past eight years, and that you're equally pleased with your new black Alpha N3-B Flight jacket. Your continued trust in our products means the world to us! We hope your new jacket gives you many more years of great service.

Rated 5 out of 5 stars

Quickly delievered

Quickly delievered, good quality product

May 26, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you for your wonderful review! We're delighted to hear that your order arrived quickly and that you're pleased with the quality of the product. Your satisfaction means everything to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

All great

All great! Good quality, good price and fast delivery.

May 26, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful feedback! We're thrilled to hear that you're happy with the quality, pricing, and our fast delivery service. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent service

Excellent service, great delivery

May 25, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful feedback! We're thrilled to hear you had an excellent experience with our service and delivery. Your satisfaction means the world to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Profesional store!

Fast delivery, wide range of quality products!

May 25, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful feedback! We're thrilled to hear you're happy with our fast delivery and our wide selection of quality products. Your satisfaction means the world to us, and we can't wait to serve you again soon!

Rated 5 out of 5 stars

Great selection

Great selection, good prices and fast delivery. And on top of that, a bonus system that gives even more discount.
Keep up the good work, thanks!

May 25, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful feedback! We're delighted that you're happy with our selection, prices, and delivery speed. It's great to hear you're enjoying our bonus system too! We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Very quick delivery and excellent…

Very quick delivery and excellent service

May 25, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful feedback! We're thrilled to hear you were pleased with our quick delivery and service. Your satisfaction means everything to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, extremely helpful and timely delivery!

May 25, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our customer service and delivery. Your satisfaction means the world to us, and we look forward to serving you again soon!

Rated 1 out of 5 stars

Be careful of scamming

Be careful of scamming. I ordered a pair of boots from military.eu online, and shortly after I made the order they emailed me to say the payment hadn't gone through and provided a link for me to complete the payment. It all *seemed* legit so I did as they requested. I have since found out from my bank that the original payment did go through and they have charged me twice for the same product. I have tried to contact them by phone (impossible), email (no response) and webchat (was told I would be refunded but unsurprisingly, I haven't been). I would be very careful before using this company and definitely DO NOT follow links they send you to make repeat payments.

Update: 02/06/26
The company have said they will issue a refund for the bogus charge. They emailed me saying they had no records of sending me a link telling me I needed to pay again, or having received any emails from me, and asked me to send on all my correspondence - which I did.
I find it hard to believe that they have no records of any of the above. I will have to hope that they issue a refund as promised. Avoid this company if at all possible!

May 24, 2026
Unprompted review
MILITARY.EU logo

Reply from MILITARY.EU

We’re sorry to hear about this situation and understand your concerns.

After verifying your case, we can confirm that two separate orders were placed and both were successfully paid, which is why both were processed. We did not send any message requesting an additional payment via external link.

Following your decision, we have already arranged for one of the orders (GB26052431178) to be returned to us. Additionally, we have initiated your refund in advance, so you do not have to wait for the parcel to arrive back at our warehouse.

At the same time, we would like to clarify the situation regarding the message and link you mentioned — we will contact you directly to gather more details, as this may be important from a security perspective.

We apologize for the confusion and inconvenience caused.

Rated 5 out of 5 stars

Great service

Great service , and good price.
I would recommend

July 10, 2025
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful feedback! We're thrilled to hear you were pleased with our service and pricing. Your recommendation means the world to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, did exactly what it was supposed to be used for.

May 28, 2026
Unprompted review
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for the 5-star review! We're thrilled to hear our product did exactly what you needed. Your satisfaction means the world to us!

Rated 1 out of 5 stars

😥😥😥😥

the products arrived in about a week but the return has not been paid for a month. Do not order from this site unless you are sure you do not need a return

May 25, 2026
Unprompted review
MILITARY.EU logo

Reply from MILITARY.EU

We’re sorry for the inconvenience and understand your concerns. We would like to clarify that your return was received in our warehouse on May 22nd, and the refund was processed on May 27th. The payment has already been issued and should appear in your account shortly, depending on your payment provider. We apologize for the waiting time and appreciate your patience.

Rated 5 out of 5 stars

Great shopping experience - highly recommended

Military.eu had a very competitive price. They also guaranteed customs duty free shipping to the UK. From the start of my shopping experience to the delivery of my item, everything was a positive experience. Will highly recommend Military.eu. Great service.
(the item I bought was an expensive Olight flashlight).

May 10, 2026
Unprompted review
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful review! We're delighted to hear that you found our pricing competitive and that our customs duty-free shipping to the UK met your expectations. It's fantastic to know that your entire experience, from browsing to receiving your Olight flashlight, was positive. We truly appreciate your recommendation and look forward to serving you again in the future!

Rated 1 out of 5 stars

I received not working item

I received not working item, returned straight away, now after almost 2 months I have not received replacement and only comment I get is we will return soon!!

Lost my trust to this supplier, good that the item was not expensive, but I do not recommend this shop to anyone!

May 24, 2026
Unprompted review
MILITARY.EU logo

Reply from MILITARY.EU

We’re sorry to hear about your experience and understand your frustration. We would like to inform you that the refund was initiated on May 21st, however due to a technical issue it was not completed automatically. The case has now been redirected for manual processing, and the refund will be issued shortly.
We apologize for the delay and inconvenience caused.

Rated 5 out of 5 stars

Really good company

Really good company, zero complaints.

January 28, 2026
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful feedback! We're thrilled to hear you had such a positive experience with us and that everything met your expectations. Your support means the world to us! We look forward to serving you again soon.

Rated 4 out of 5 stars

I’ve now shopped with you a few times

I’ve now shopped with you a few times, and it has gone really well — easy checkout, good products, and affordable prices. There are three things I think could be improved:
Add a Klarna checkout option.
Make it possible to send a message to the packer during checkout.
And last but not least — perhaps the most important — please, for the love of God, don’t use UPS! It took two weeks for a package to arrive ln Sweden, something that PostNord, FedEx, or DHL usually delivers within a maximum of three days.

Warm greetings from Sweden.

May 7, 2026
Unprompted review
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your continued support and for taking the time to share such valuable feedback with us! We're thrilled to hear that you've had a positive experience with our checkout process, products, and pricing. Your suggestions are incredibly helpful — we're always looking for ways to improve, and points like adding Klarna and optimizing our shipping options are exactly the kind of insights we need.

We completely understand your frustration with the UPS delivery time to Sweden. Two weeks is far from acceptable, and we sincerely apologize for that inconvenience. We're actively reviewing our shipping partners to ensure faster and more reliable delivery. Thank you again for your patience and for sharing your thoughts. We truly appreciate you and hope to serve you even better next time!

Rated 5 out of 5 stars

Good service

Good service

May 30, 2025
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your kind words! We're delighted to hear you had a good experience with our service. Your feedback means a lot to us!

Rated 5 out of 5 stars

Ordered a pentagon boonie hat it took 4…

Ordered a pentagon boonie hat it took 4 days to arrive to UK. I ordered the same hat from TRADEINN in Spain on the same day, a week later I’m still waiting with no sign of it arriving anytime soon.
MILITARY.EU tracking and info updates are excellent and frequent, updating every step of the way.
TRADEINN has not updated once.
Just to be clear here, I think MILITARY.EU are an excellent company to deal with and I will buy from them again.

May 17, 2026
Unprompted review
MILITARY.EU logo

Reply from MILITARY.EU

Thank you so much for your wonderful review! We're thrilled that you appreciated our tracking updates throughout the delivery process. It's great to know our service exceeded your expectations. We work hard to ensure smooth deliveries and clear communication every step of the way. We really appreciate you choosing us and look forward to serving you again!

Rated 1 out of 5 stars

No refund! Why?

Retur nr: 1518389
I sent a return and I still haven’t received the refund!
No contact information, no number, only a lousy robot.
Shame on you!

May 8, 2026
Unprompted review
MILITARY.EU logo

Reply from MILITARY.EU

We’re sorry to hear about your frustration. We would like to clarify that your return (no. 6954/05/26) has been registered, however the parcel has not yet arrived at our warehouse. Until the return is physically received, we are unable to start the refund process.

As soon as the shipment reaches our warehouse, we will begin processing your refund. We kindly ask for your patience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look