Millerandmason Reviews 242

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and powerful performance, often highlighting the fair pricing. Many consumers are particularly impressed with the swift and secure delivery service, noting that items arrive promptly and in good condition. The ordering process is frequently described as easy and efficient. However, some people mentioned occasional issues with product construction or parts, such as loose handles or damaged components upon arrival. A few customers also experienced difficulties with specific features, like re-winding hoses or minor assembly challenges.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and performance. Many customers praise the power... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speed of delivery, with... See more

Quality

Reviewers mention positive feedback about quality. Many customers are impressed with the product's quality,... See more

Order

Users describe positive interactions with order. Customers found the ordering process simple and fast, with... See more

Price

Consumers consistently express satisfaction with the pricing. Many reviewers highlight that products offer... See more

Based on these reviews

Rated 5 out of 5 stars

High pressure washer required for removing moss and lichen from tennis courts before the start of the new season. Time consuming and messy but getting there. It certainly is powerful enough and with t... See more

Rated 5 out of 5 stars

The product is good quality at a fair price and was packaged and delivered safely and securely It was fairly easy to assemble though the instructions were sparse and not easy to decipher in broken... See more

Rated 5 out of 5 stars

Great retailer, delivers really quick. Looks to be a quality product. Span me out a bit when getting notifications coming from Nitrotek, as didn’t know who they were. Delivered by DPD also😀. Not Evr... See more

Rated 5 out of 5 stars

My husband had been looking for a new jet washer & after a bit of research, decided on the Miller & Mason 262 BAR 3800 PSI Electric Pressure Jet Power Washer. I received the confirmation of order imme... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

242 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Best cleaning performance …

cleaning performance was superb the only bad point was the construction which was already completed strait from the box was poor as the aluminium vertcal stuts had all the fixing self tapers over tightened leaving the handle loose and wobbly. These struts would be better made of stainless steel. Unfortunately I removed the power hose from the reel and cannot fathom how to work out how to replace it to wind it back after use?

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Electric jet washer

I purchased an electric jet washer some time ago and has been an excellent product. Through my own fault I needed a new hose, price very reasonable and delivery time excellent.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Pressure Washer

The product is good quality at a fair price and was packaged and delivered safely and securely
It was fairly easy to assemble though the instructions were sparse and not easy to decipher in broken Chinese and contradictory within the two pamphlets
This is no reflection on Miller and Mason but might be something they can take up with the manufacturer

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Washer and service…

A recent review really resonated with me and made me purchase the jet washer.
From purchase, the service and communication was top notch including the speedy delivery.
The washer was exactly as the review, easy to handle and as powerful as my petrol washer which has became difficult to manoeuvre nowadays
Excellent all round guys 👍

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service & Great Product

My husband had been looking for a new jet washer & after a bit of research, decided on the Miller & Mason 262 BAR 3800 PSI Electric Pressure Jet Power Washer. I received the confirmation of order immediately which outlined the shipping method & delivery time. The item was securely delivered by courier, fully assembled & good to go. My husband says it is definitely the best jet washer he has had & suitable for the decking, patio slabs & resin driveway. A great product.

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great retailer

Great retailer, delivers really quick. Looks to be a quality product. Span me out a bit when getting notifications coming from Nitrotek, as didn’t know who they were. Delivered by DPD also😀.
Not Evri 😭

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Tennis court clean-up

High pressure washer required for removing moss and lichen from tennis courts before the start of the new season. Time consuming and messy but getting there. It certainly is powerful enough and with the 4 different sized nozzles, does the job. Pity the moss comes back every year. The washer was delivered on time and in good condition. No issues with the service or the price.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Top class service and product.

This was the first time buying from Miller and Mason and must say found them first class. Got their own brand power washer and has been the best I've had by far. Ordering was simple and very fast free delivery. One happy customer.

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

Instructions so poor I would avoid

Not very impressed with the instructions for the cement mixer. The manual is poorly designed and doesn’t match the product. The bolt bag numbers in the booklet don’t correspond to the updated sheet that was added, so halfway through assembly I had to take parts apart because the diagrams were outdated or for a different model. A simple 30‑minute job took hours, and I’m very experienced with assembly. Please update your manuals properly and provide a tutorial video. Also, the rubber gasket is too small and had to be overstretched to fit.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Pressure washer

After doing lots of research I finally went with a re-conditioned pressure washer , it arrived after two days , very well packaged.
After I assembled the machine ( very easy), i noticed one of the rubber feet was missing , I emailed the company and they got back to me super fast and the missing part is on its way to me !
I cannot fault the company thus far .
I haven’t used the washer as yet but it’s a very well made sturdy unit!
All good !

February 6, 2026
Unprompted review

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